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希爾城拉什莫爾山區溫德姆速 8 酒店的評價

2 out of 5
希爾城拉什莫爾山區溫德姆速 8 酒店
109 Main Street, Hwy 16/385- Main Street, Hill City, SD

評價

7.2

不錯

10 分評分，優異；632 則評價中有 157 則" "
8 分評分，不錯；632 則評價中有 213 則" "
6 分評分，一般；632 則評價中有 146 則" "
4 分評分，欠佳；632 則評價中有 72 則" "
2 分評分，很差；632 則評價中有 44 則" "

7.6/10 

整潔度

8.0/10 

職員與服務

7.0/10 

設施服務

6.8/10 

住宿狀況

7.4/10 

環保程度

評價

8/10 不錯

Roger Cindy

家人同遊
讚好：整潔度、職員與服務和住宿狀況
It was good...
於 2024 年 4 月住了 3 晚

8/10 不錯

Lisa

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
.
於 2024 年 4 月住了 2 晚

10/10 優異

Lynn

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I liked the location of the hotel. It was easy to get in and out of the parking lot. I like how it was within walking distance of down town. I would stay here again.
於 2024 年 3 月住了 1 晚
Jason 於 2024年4月3日的回應
Thank you for taking the time to review how we are doing. Location is a very strong point for this hotel. Thanks for showing this.

2/10 很差

Josh

商務旅客
不滿：整潔度、職員與服務和住宿狀況
Room was filthy. Stains on bed covers and garbage and old food on the floor
於 2024 年 3 月住了 1 晚
Jason 於 2024年3月31日的回應
Thank you for taking the time to inform us of what we need to address with the staff. Very helpful. Thanks again.

2/10 很差

Mary

於 2024 年 2 月住了 1 晚
Jason 於 2024年3月31日的回應
Thank you for reviewing our hotel.

8/10 不錯

ADAM (WHITEWOOD)

伴侶同遊
讚好：職員與服務和設施服務
Only place open this time of year but always a pleasant place to stay
於 2024 年 2 月住了 1 晚
Jason 於 2024年2月29日的回應
Thank you for your review. Yes, all other hotels in town get the winter off. Thanks again.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚
Jason 於 2024年2月29日的回應
Thank you for reviewing our hotel. All feedback is taken seriously. Thanks again.

8/10 不錯

Darrell (Urbandale)

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice location
於 2024 年 1 月住了 1 晚
Jason 於 2024年2月29日的回應
Thank you for reviewing our hotel. All feedback is taken seriously. Thanks again.

10/10 優異

Derek

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Jason 於 2024年2月29日的回應
Thank you for reviewing our hotel. All feedback is taken seriously. Thanks again.

8/10 不錯

John

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
We asked for a rollaway and the 5th person in our family and it sucked !!! No support and finally took the mattress off and laid it on the floor :( but that was better than having the bar in the middle of your back
於 2023 年 12 月住了 1 晚
Jason 於 2024年1月12日的回應
Thank you for your review. Rollaway beds are somewhat new and did not know this. Thanks for the heads up.

6/10 一般

John

於 2023 年 12 月住了 3 晚
Jason 於 2024年1月12日的回應
Thank you for taking the time to rate our hotel.

8/10 不錯

David

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
The facility was very good. Parents need to control their children in the breakfast area or management needs to step in!
於 2023 年 10 月住了 1 晚
Jason 於 2023年10月30日的回應
Thank you for taking the time to send in a review. Will have staff keep closer eye on breakfast and address as needed. Thanks again.

8/10 不錯

Valerie

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Jason 於 2023年10月22日的回應
Thank you for your review. All concerns being addressed. Thanks again.

10/10 優異

Karen

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good for one night
Just a night stay. Room was fine but the night stand lights not working to turn off the lights. Had to unplug from the wall. No refrigerator as I thought it was in this hotel because other super 8 hotel I stayed had one. Other than that good dinner food in town.
於 2023 年 10 月住了 1 晚
Jason 於 2023年10月22日的回應
Thank you for your review. All concerns being addressed. Thanks again.

8/10 不錯

Linda

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 5 晚
Jason 於 2023年10月22日的回應
Thank you for your review. All concerns being addressed. Thanks again.

4/10 欠佳

KEVIN

不滿：整潔度、住宿狀況和客房舒適度
於 2023 年 9 月住了 3 晚
Jason 於 2023年10月22日的回應
Thank you for your review. All concerns being addressed. Thanks again.

6/10 一般

William

伴侶同遊
The so called breakfast was the on the lower end of the scale. coffee was watered down, was only dirty water. There are frozen waffles, donuts with no flavor
於 2023 年 10 月住了 3 晚
Jason 於 2023年10月10日的回應
Thank you for your review.

8/10 不錯

Roger

讚好：職員與服務
The lobby hallway and room smelled terrible. The staff was smoking in front of entrance
於 2023 年 10 月住了 2 晚
Jason 於 2023年10月30日的回應
Thank you for your review. Went over with staff smoking rules. Thanks again.

10/10 優異

Gisela (Steamboat Springs)

於 2023 年 9 月住了 2 晚
Jason 於 2023年10月22日的回應
Thank you for your review. All positive feedback is appreciated. Thanks again.

10/10 優異

Sara

讚好：整潔度、職員與服務和住宿狀況
.
於 2023 年 8 月住了 1 晚
Jason 於 2023年9月14日的回應
Thank you Sara for taking the time to evaluate our hotel. Always glad to share positive feedback with staff. Thank you once again!

8/10 不錯

Daniel

於 2023 年 8 月住了 1 晚
Jason 於 2023年8月31日的回應
Thank you for taking the time to rate our hotel. All feedback is appreciated and lets us know how we are doing. Thanks again.

8/10 不錯

Dalma

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I didn't like the fact that doesn't have enough parking
於 2023 年 8 月住了 3 晚
Jason 於 2023年8月29日的回應
Thank you for your review. Passing on parking concerns to ownership. Thanks again.

10/10 優異

Sarah

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was quiet at night. A very unique main street with shops and restaurants with in walking distance.
於 2023 年 8 月住了 1 晚
Jason 於 2023年8月24日的回應
Thank you for your wonderful review. Always glad to read and share with staff.

8/10 不錯

Wilfredo

伴侶同遊
讚好：整潔度和住宿狀況
Everything was ok on average
於 2023 年 8 月住了 2 晚
Jason 於 2023年8月24日的回應
Thank you for taking the time to send in a review. All information is valuable.

10/10 優異

Stacey

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Mix up
We arrived after 10:39 pm, and they made sure we were accommodated. Excellent staff!
於 2023 年 8 月住了 1 晚
Jason 於 2023年8月24日的回應
Thank you for your review. We are blessed with the staff we have. Thanks again!!!

10/10 優異

Adria

伴侶同遊
讚好：整潔度、職員與服務和設施服務
Friendly staff. Rooms are older but clean. Convenient location & affordable.
於 2023 年 8 月住了 2 晚
Jason 於 2023年8月24日的回應
Thank you for your review. We are blessed with the staff we have working here. Thanks for noticing.

4/10 欠佳

真實旅客

不滿：職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚
Jason 於 2023年8月24日的回應
Thank you for your review. We will try to address all your concerns to improve our facility. Thanks again.

8/10 不錯

Steven

於 2023 年 8 月住了 1 晚
Jason 於 2023年8月24日的回應
Thank you for your review. We appreciate all feedback, which is valuable. Thanks again.

6/10 一般

Heidi

家人同遊
不滿：客房舒適度
No roll aways
Reserved a room and a roll out cot, but they would not give us one when we arrived. My son has to sleep on the floor.
於 2023 年 8 月住了 1 晚
Jason 於 2023年8月24日的回應
Thank you for your review. Roll aways are here but must have been all out. Thanks again.

2/10 很差

Sally

於 2023 年 7 月住了 1 晚
Jason 於 2023年8月29日的回應
Thank you for taking the time to review our hotel. All feedback is vital. Sorry we did not meet your expectations.

8/10 不錯

Nathan

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 7 月住了 1 晚
Jason 於 2023年7月30日的回應
Thank you for taking the time to review the hotel. All information is valuable. Thanks again.

4/10 欠佳

Mark

家人同遊
不滿：客房舒適度
Disappointing
The facility is old and it shows. The layout is, in a word, strange. We had difficulty finding our room. The breakfast is below-average.
於 2023 年 7 月住了 1 晚
Jason 於 2023年7月30日的回應
Thank you for your review.

8/10 不錯

Bertha

親子同遊
讚好：職員與服務和設施服務
Wouldn’t rate very good. Stuff was friendly and helpful. Rooms were clean. Hallways smelt pretty bad like smoke. Pool wasn’t the cleanest
Jason 於 2023年8月3日的回應
Thank you for your review. Having pool looked into. Thanks again.

10/10 優異

Rich (Brighton)

於 2023 年 7 月住了 1 晚
Jason 於 2023年8月24日的回應
Thank you for the wonderful review. Always good to read and share with staff positive feedback. Thanks again!!!

2/10 很差

Emily

不滿：整潔度和住宿狀況
於 2023 年 7 月住了 1 晚
Jason 於 2023年7月23日的回應
Thank you for taking the time to evaluate our hotel. Sorry we did not meet your standards.

8/10 不錯

April

於 2023 年 7 月住了 1 晚
Jason 於 2023年8月24日的回應
Thank you for taking the time to let us know how we are doing.

8/10 不錯

Heidi

伴侶同遊
讚好：整潔度和職員與服務
We stayed two nights with plans to visit different areas of the Black Hills. We chose this hotel based on location and were not disappointed. It is located in the heart of downtown Hill City and it was very easy to walk to everything we needed. It was easy to get to off the highway and parking was good. It is a dated property and could use some attention. The breakfast was somewhat disappointing especially when compared to the pictures on the counter at check in. We used the pool and there were no towels in the pool area so we used the ones from our room and then were scolded for not getting "pool towels" when we asked for new towels. If you have towels for the pool, then put them in the area or at least have a sign. We would stay again just based on the location.
於 2023 年 7 月住了 2 晚
Jason 於 2023年7月23日的回應
Thank you for your review. Very valuable information. Passed up the chain.

4/10 欠佳

Suzanne

家人同遊, 寵物同遊
不滿：職員與服務
There was only one staff member on shift. He smelled like marijuana. The “breakfast” was gross and didn’t look like it their standards for cleanliness were very high. The same lady who was cleaning the rooms was managing the breakfast foods and I don’t think she washed her hands between the two jobs. The walls were paper thin so we could hear other guests very easily (hard to rest at this hotel). The showers were intermittently cold. Love the location of this hotel, but it was clearly not managed well. We will chose a different hotel if we return to the area.
於 2023 年 6 月住了 2 晚
Jason 於 2023年7月9日的回應
Thanks. All concerns being addressed.

6/10 一般

Carlie

家人同遊
讚好：職員與服務
Nice Stay
Price was good compared to others in the area; staff was friendly; not a big selection for breakfast; pool and hot tub were a little gross- the staff did drain, clean & refill the hot tub; water pressure in shower was good but cold in the evening- we had hot water again in the AM; we had no microwave or fridge but that was my fault for not reading the description well enough; they are a pet-friendly hotel and I think some rooms were smoking because there was a “smell” in the building; we didn’t hear any animals but there was a gal complaining at the front desk about the dog in the room next to hers; overall clean beds, bathroom, towels, etc; we liked the location as it was close to everything downtown so we could walk
於 2023 年 7 月住了 4 晚
Jason 於 2023年7月9日的回應
Thank you for taking the time to send a detailed review. Very helpful.

6/10 一般

Scott

不滿：住宿狀況
於 2023 年 7 月住了 1 晚
Jason 於 2023年7月9日的回應
Thank you for reviewing the hotel.

2/10 很差

Robert

於 2023 年 7 月住了 1 晚
Jason 於 2023年7月30日的回應
Thank you for your review.

8/10 不錯

Yeng

Good place to stay nice views and small town close to mount Rushmore
於 2023 年 6 月住了 2 晚
Jason 於 2023年6月29日的回應
Thank you for taking the time to review us. All information is valuable. Thanks again.

10/10 優異

Keith

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Comfy little room
Nice one night stay in Hill City, SD. The room was small without a microwave or fridge which was a minus. But the bed was comfortable enough to sleep well after taking a dose of NyQuil!
於 2023 年 6 月住了 1 晚
Jason 於 2023年6月29日的回應
Thank you for your review. Always glad to hear when the staff is doing good. Thanks again.

10/10 優異

Justus

親子同遊
讚好：整潔度和職員與服務
One of the beds' sheet had a stain, very ugly and disgusting, but my wife got a wise way to make it acceptable for the kids to sleep on; the staff was nice and suggested a room near the pool, so my kids loved it :). Thanks staff (suggested me a good place for buffalo meat as well; kids and wife and I loved it); thanks again staff.
於 2023 年 6 月住了 1 晚
Jason 於 2023年6月29日的回應
Thank you for the review. Good staff is a blessing. Letting them know. Thanks again.

6/10 一般

Ashlen

家人同遊
讚好：整潔度
The location is great! Property is very dated. Hallways were dirty but rooms were clean. Small TV and hard beds. The kids said the toilets were baby toilets 😝
於 2023 年 6 月住了 3 晚
Jason 於 2023年6月27日的回應
Thank you for your review. Passing on to housekeeping. Thanks again.

6/10 一般

Jeff

於 2023 年 6 月住了 1 晚
Jason 於 2023年6月27日的回應
Thank you for your review. All information is helpful. Thanks again.

4/10 欠佳

Stacy

家人同遊
不滿：住宿狀況
The property was old and run down. Our room was small and stuffy. Found bugs crawling on the bed and floor. We did appreciate the free breakfast and swimming pool and spa. But had to be quiet in the pool area after 9 pm.
於 2023 年 6 月住了 3 晚
Jason 於 2023年6月27日的回應
Thank you for your review. Passed on to maintenance.

6/10 一般

Robin (Hayward)

伴侶同遊
不滿：住宿狀況
It was kind of a dumpy place to stay. There was not enough parking. The breakfast was mediocre at best. The evening staff didn't know the area and wreaked of pot.
於 2023 年 6 月住了 3 晚
Jason 於 2023年6月29日的回應
Thank you for the review. Having this looked into by owners. Thanks again.

10/10 優異

Marisela

讚好：整潔度、職員與服務和住宿狀況
Muy buen lugar limpio
於 2023 年 6 月住了 1 晚
Jason 於 2023年6月18日的回應
Thank you for your response.

10/10 優異

ROCKNEY V

讚好：整潔度、職員與服務和住宿狀況
Great staff. Met some nice people in the dining area during breakfast.
於 2023 年 6 月住了 1 晚
Jason 於 2023年6月18日的回應
Thank you for taking the time to do a review. All information is useful, and having great guests never hurts. Thanks again.