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"Everything. Staff were very friendly, very clean in all parts of the hotel. Great rooms, great spa, great breakfast."

"Great staffs, clean rooms. The cakes at the cafe were delicious too. Too bad we already booked our meals elsewhere, will definitely try out their breakfast and dinner next time."

"Everything was great!!"

"I chose a plan without breakfast. AC was working great. Friendly staff and clean environment."

"Views from room was wonderful "

"Good place "

"This Hotel/Onsen was very relaxing with nice facilities. The Mikimoto pearl shampoo and body wash that was provided in each room was amazing. The Onsen options was amazing as well the Breakfast and dinners was very high quality and delicious. The shuttle that runs you to the station every hour was very convenient and on time. We had a fantastic stay."

"Convenient "

"Staff: very friendly. They are very responsive to my questions. I managed to ask for pick up service just several hours before my arrival. They are able to entertain my request. At the property, staff is very friendly. I feel at home. Location: the onsen hotel is near utsumi station. There is a free pick up service from the station. A wonderful sea view from the room. Can walk along the coast anytime. There are a lot of restaurants nearby. But we chose to dine in at the hotel. Cleanliness and size : clean and spacious. The hotel probably spends a lot of money on the maintenance. The hotel looks very grand but at the same time looks very ‘japanese’. I have been to many onsen hotels and I would say this one is the best at this reasonable price! Highly recommended if you go to Nagoya "