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"The room was very tiny however there was a hot tube which we needed for little kids. The breakfast was nice at reasonable prices. The staffs were nice and helpful. "

"The carpet is old and room needs to be updated Our wall has moistures that we had to change the room. The staffs are very friendly and the amenities like tea bags and coffees are always available "

"Clean room. Nice staff"

"The room was a little tired and very small. A few extra pillows would have been nice. The rest of the hotel was nice. "

"Very serene, quiet and restful atmosphere to contrast with the intense external environment in Tokyo. Although the room was small, it was very well designed and convenient, and the breakfast was very good."

"Don’t do it, unless you reaaaally want to stay near the Tokyo tower or have a view of it. Paid for a premium corner suite that was not clean at all, stains on carpet and walls. Lounge access was not worth it either. Hotel is dated, for the 500$ plus a night 5 star cost. Really should be 1.5 stars, not dramatically speaking either. AC is also managed/facility controlled in the wee hours, so if you can’t sleep under hot conditions, there’s that as well.."

"Room was great"

"Service was very friendly overall. It would be nice if the concierge spoke better English. Clean nice atmosphere!"

"The rooms are fine size, not super large like most US chains but perfect for just two of us. We got lucky and scored a high floor and the view was spectacular. This chain tops the list for efficient check in/check out. Great location."