Beautiful room, lovely bathroom. Service was excellent and really helpful and accommodating. Was my boyfriend’s birthday celebration and they gave us a complimentary bottle of wine which was so nice. Great location. Parking too which is great in Hitchin. Loved there was a kettle and tea facilities. Will definitely stay again.
leane
於 2025 年 5 月住了 1 晚
6/10 一般
DAVID
伴侶同遊
2025 年 5 月 26 日
讚好:設施服務
Room was ok -no problem with that, but not happy at all with the choice for breakfast.
Was told there was no mushrooms, black pudding or tomatoes. Also the breakfast was not hot enough and no fruit juice.
We decided to forego breakfast on the 2nd day and went to Weatherspoons
All in all we were not happy with the service and would request a small refund
DAVID
於 2025 年 5 月住了 2 晚
8/10 不錯
Shem
商務旅客
2025 年 4 月 17 日
Shem
於 2025 年 4 月住了 1 晚
2/10 很差
raith
商務旅客
2025 年 3 月 20 日
不滿:整潔度、設施服務和住宿狀況
Hotel check-in is in a burrito food restaurant. Room shower flooded. Bed sheets dirty stains. Towels dirty stains. Ive stayed in better hostels.
raith
於 2025 年 3 月住了 1 晚
8/10 不錯
carol
2025 年 3 月 18 日
carol
於 2025 年 3 月住了 3 晚
8/10 不錯
Amndeep
2025 年 3 月 16 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very pleased
Great location, exceptional customer service from carol and the other lady, very friendly as always. poster bed lovely spacious room and free parking. Overall satisfied.
Amndeep
於 2025 年 3 月住了 1 晚
6/10 一般
Derek
2025 年 3 月 9 日
讚好:整潔度和職員與服務
Cheap and cheerful but useful town centre location and easy free parking. A bit dated, and front door wasn’t secure but otherwise no complaints. Did what I needed for a quick overnight.
Derek
於 2025 年 3 月住了 1 晚
10/10 優異
Sammy
2025 年 3 月 6 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Sammy
於 2025 年 3 月住了 1 晚
6/10 一般
Stuart
2025 年 3 月 5 日
讚好:職員與服務
不滿:住宿狀況
Stuart
於 2025 年 3 月住了 1 晚
10/10 優異
真實旅客
2025 年 3 月 3 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2025 年 3 月住了 1 晚
2/10 很差
Ben
2025 年 2 月 13 日
Ben
於 2025 年 2 月住了 1 晚
8/10 不錯
Martin
商務旅客
2025 年 2 月 3 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very central in Hitchin so you next to everything which is very convenient, with parking, but it limited especially if you have a large vehicle.
Martin
於 2025 年 1 月住了 1 晚
8/10 不錯
Chanelle
2025 年 1 月 2 日
讚好:整潔度和住宿狀況
Lovely Lady. It was clean.
Please provide coffee as an alternative to tea. The pillows was the downfall sadly.
Apart from that will deffo come again in the future. It was Just the pillows
Chanelle
於 2024 年 12 月住了 1 晚
8/10 不錯
真實旅客
2025 年 1 月 1 日
讚好:整潔度、住宿狀況和客房舒適度
不滿:職員與服務
Room for improvement.
The staff are very friendly everytime i go her with my partner. I did want a specific room but it was already occupied but the guy upgraded us to a four poster bed which was considerably nice of him and lovely gesture. The only TERRIBLY NEGATIVE thing i have to say is checkout is at 11am and there is a lady that goes around knocking on the doors profusely with a bad attitude between 30 mins before checkout reminding you how many mins youve got untill you have to leave the PREMISES! I can totally understand somebody having a " bad day " but in all 100% HONESTY AND TRANSPARENCY , it's happened to us everytime we have stayed there !!! I stayed on new years eve and im still tremendously baffled and shell-shocked even now writing this. My partner left for work early that morning and i was half NAKED and the woke up to the lady in my room stating i have 10 minutes to leave. Wow wow and wowww. I stay at a lot of hotels but i have never been spoken to in that manner. She will definitely DRIVE PAYING CUSTOMERS TO NOT WANT TO COME BACK !
真實旅客
於 2024 年 12 月住了 1 晚
8/10 不錯
Emma
商務旅客
2024 年 12 月 18 日
讚好:職員與服務、設施服務和住宿狀況
Nice stay
Emma
於 2024 年 12 月住了 1 晚
2/10 很差
Ben
商務旅客
2024 年 12 月 16 日
不滿:整潔度、住宿狀況和客房舒適度
Dont stay here
The rooms are out of date and the beds have BUGS on your website there is free parking with no restrictions when we got there couldnt park the van alroind not a good stay
Ben
於 2024 年 12 月住了 3 晚
2/10 很差
Wayne
2024 年 12 月 3 日
Wayne
於 2024 年 11 月住了 2 晚
10/10 優異
Eva
2024 年 11 月 25 日
讚好:整潔度
Eva
於 2024 年 11 月住了 1 晚
10/10 優異
Roger
2024 年 11 月 23 日
Roger
於 2024 年 11 月住了 1 晚
8/10 不錯
Amndeep
2024 年 11 月 19 日
Amndeep
於 2024 年 11 月住了 2 晚
8/10 不錯
John
2024 年 11 月 7 日
讚好:整潔度、職員與服務和住宿狀況
John
於 2024 年 11 月住了 1 晚
4/10 欠佳
Peter
商務旅客
2024 年 11 月 6 日
讚好:整潔度
不滿:住宿狀況
Poor Breakfast Choice, Cold Room, Inadequate Heating, Difficult To Find Staff For Help
Peter
4/10 欠佳
Zoe
多人同遊
2024 年 11 月 2 日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
VERY unusual check in. You have to go to the restaurant on high street. We thought it was called bella vita 🤔 but it's actually a taco restaurant. You go in there, then have no idea where to go as no signs inside the shop?
It was only as another couple were stood there looking very confused too, a lady working behind the food counter came over and took us all behind some weird saloon doors into the back room! ...it felt like you were in some sort of escape room as boxes etc everywhere?
She asked me to pay which I then replied I have already...months ago. She said oh yeah...it just made me think I wonder how many people have paid again by accident.
I had to ask her about breakfast to which she replied. There won't be any as we are so booked up
🤔 so I said well we were expecting it as when I paid it was included in the cost.
She told me to text her my bank details and they will refund me some money for the 2 breakfasts... 2 months later ....still no refund for 2 breakfasts
Zoe
於 2024 年 8 月住了 1 晚
8/10 不錯
Nazia
2024 年 10 月 27 日
The check in staff ladies were great and very helpful.