Excellent stay from start to finish. Could not be any more happier with the room.
Peter
於 2024 年 8 月住了 3 晚
10/10 優異
wayne
2024年8月1日
讚好:整潔度和住宿狀況
priced high for nam but its worth it A
wayne
於 2024 年 7 月住了 2 晚
10/10 優異
Nhan
2024年6月28日
讚好:整潔度、設施服務和住宿狀況
Friendly staff
Nhan
於 2024 年 6 月住了 1 晚
10/10 優異
真實旅客
2024年5月16日
讚好:整潔度和客房舒適度
Amazing place
Wow! What an incredible place to stay. We were made to feel so special by everyone. Ngan was especially helpful at checkin showing us the spa, pool and amazing clock / piano room. Also providing useful tips as we passed by reception.
This hotel residence is a 10+! Such an incredible experience. Our suite had a washing mschine and dryer along with incredible views. Turn down service also very special with delicious chocolates. The Spa and pool area gorgeous. Massages were wonderful along with the pre and post treatment. After chrckout with a night flight we could take an evening shower in the spa area to prepare for the longhaul flight. All so relaxing and stress free.
真實旅客
於 2024 年 5 月住了 2 晚
10/10 優異
David (Sacramento)
2024年5月11日
讚好:整潔度、設施服務和住宿狀況
The staff at the hotel were very attentive and the made you feel extremely welcome.
Great experience and I will stay here again!
David
於 2024 年 4 月住了 12 晚
10/10 優異
John (seattle)
家人同遊
2024年5月10日
讚好:整潔度、設施服務和住宿狀況
The staff is top notch. From front desk, cleaning staff, turn down service. Feels like a home away from home. The location is superb, close to all the shopping and heart of saigon while feeling safe. Special thanks to Ms. Nguyen and Mr Phat for always making sure our stay is excellent.
John
於 2024 年 5 月住了 3 晚
10/10 優異
MASAHIKO
2024年5月3日
讚好:整潔度和客房舒適度
MASAHIKO
於 2024 年 4 月住了 3 晚
10/10 優異
Togashi
2024年4月12日
Togashi
於 2024 年 4 月住了 1 晚
2/10 很差
Hae
2024年4月3日
Hae
於 2024 年 3 月住了 2 晚
10/10 優異
Sidney
2024年3月26日
讚好:整潔度、設施服務和住宿狀況
Great Management team and staff, very responsive and great location. Awesome views and make you feel special from check-in to the time you leave.
Sidney
於 2024 年 3 月住了 1 晚
10/10 優異
Anthony
2024年3月12日
讚好:整潔度和客房舒適度
Anthony
於 2024 年 2 月住了 3 晚
2/10 很差
真實旅客
家人同遊
2024年1月11日
不滿:客房舒適度
Extremely bad customer service at front desk!!! Check-in was super long time and complicated!! They treated customers extremely unprofessional and rude. Ms. Duong who was the manager of the front desk had provided such irresponsible and unprofessional services. She was not willing to listen to customers’ complaint but even rolled eyes back when mentioning about the residence was no longer serving with high expectations like before when the owner was still there. The hotel no longer provides the best customer service as it was before. They even charged us so much fees which ended up giving us the smallest and smelly room!!! Overall, the residence is no longer like before, I hope the hotel executives can look into this and bring back the best customer service like before and discipline those people who think they’re above the law.
真實旅客
於 2023 年 12 月住了 5 晚
10/10 優異
Lang
伴侶同遊
2024年1月10日
讚好:整潔度、設施服務和住宿狀況
Lang
於 2024 年 1 月住了 4 晚
2/10 很差
KY MAN
2024年1月9日
KY MAN
於 2024 年 1 月住了 4 晚
2/10 很差
Phong
2024年1月1日
Phong
於 2023 年 12 月住了 1 晚
10/10 優異
Tricia
2023年12月27日
Tricia
於 2023 年 12 月住了 2 晚
10/10 優異
Naoki
2023年12月11日
Naoki
於 2023 年 12 月住了 2 晚
10/10 優異
Judith (New York)
2023年12月7日
讚好:整潔度、設施服務和住宿狀況
Staff was outstanding. Breakfast was excellent with extremely attentive service. Loved being in the Residence area of the hotel with very spacious accommodations including stacked washing machines and supplied laundry detergent.
Judith
於 2023 年 12 月住了 2 晚
10/10 優異
Sigurdur (Green Bay)
商務旅客
2023年12月2日
讚好:整潔度、設施服務和住宿狀況
The staff is amazing
Sigurdur
於 2023 年 12 月住了 1 晚
10/10 優異
MASUMI
家人同遊
2023年11月25日
讚好:整潔度、設施服務和住宿狀況
スタッフの方の応対が素晴らしい。
MASUMI
於 2023 年 11 月住了 7 晚
10/10 優異
John (seattle)
家人同遊
2023年11月25日
讚好:整潔度、設施服務和住宿狀況
Our stay was exceptional! We stayed at the residence suite side for 3 nights. The service was tier one. Turn down service was so attentive, seeing my mother had cough they sent a pack of cough drops. Room was always super clean. Acqua di Parma soaps and lotions, night eye cream. The location is superb, close to everything. The hotel has two Michelin restaurants, Mr Dhat helped us get reservations at Davittorio which wowed us. Having stayed at Park Hyatt Saigon this hotel is superior in room size and service.