6/10 一般
真實旅客
2019 年 5 月 5 日
不滿：職員與服務和客房舒適度
Reconsider your decision
I wasn't told that the passport kept in counter was for breakfast. When I checked in, the receptionist wanted me to leave my passport with the hotel but I said I need to keep it because I may need to exchange money anytime. The second morning, when I finish my breakfast they tried to charge me. The reason was they didn't have my passport. So ridiculous. I paid breakfast when I booked and the payment was useless just because they didn't hold my passport. If they told in the beginning when I checked in then I could understand but they didn't.
Besides, the hotel should be smoke-free but my neighbor smoked whole day and I could smell it in my room.
真實旅客
於 2019 年 5 月住了 2 晚