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荷巴特-梅里爾維爾凱富酒店的評價

2.5 out of 5
荷巴特-梅里爾維爾凱富酒店
1915 Mississippi St, Hobart, IN

評價

7.0

不錯

10 分評分，優異；398 則評價中有 119 則" "
8 分評分，不錯；398 則評價中有 108 則" "
6 分評分，一般；398 則評價中有 63 則" "
4 分評分，欠佳；398 則評價中有 44 則" "
2 分評分，很差；398 則評價中有 64 則" "

7.0/10 

整潔度

7.8/10 

職員與服務

6.8/10 

設施服務

6.8/10 

住宿狀況

7.0/10 

環保程度

評價

8/10 不錯

Thomas

讚好：整潔度、職員與服務和住宿狀況
Easy access. Good price
於 2024 年 5 月住了 1 晚
GM 於 2024年5月13日的回應
Thank you for your feedback, we are glad you enjoyed your stay!We hope to see you again soon!

10/10 優異

Joseph

於 2024 年 4 月住了 1 晚
GM 於 2024年5月13日的回應
Thank you for your feedback, we are glad you enjoyed your stay!We hope to see you again soon!

10/10 優異

Willie

讚好：整潔度、職員與服務和住宿狀況
Algood
於 2024 年 4 月住了 6 晚
GM 於 2024年5月10日的回應
Thank you for your feedback, we are glad you enjoyed your stay!We hope to see you again soon!

8/10 不錯

Kim

於 2024 年 4 月住了 2 晚
GM 於 2024年5月13日的回應
Thank you for your feedback, we are glad you enjoyed your stay!We hope to see you again soon!

4/10 欠佳

Gary

家人同遊
讚好：職員與服務
不滿：整潔度和住宿狀況
The check in staff was very professional and friendly. Unfortunately, the bathroom drain stopper was broken and a roach was seen on the floor.
於 2024 年 3 月住了 1 晚
GM 於 2024年4月22日的回應
Dear Gary,Thank you for bringing this to our attention. We are always improving our property and will address the issues in your room immediately. We take all preventative measures possible and have services scheduled periodically to avoid this issue. We hope that you give us another chance to earn a perfect score.

4/10 欠佳

Matthew

讚好：職員與服務
不滿：住宿狀況
Room very shabby with gouged furniture and walls, a hole your hand could fit in the bathroom, signs of dirt or mold in grout.
於 2024 年 4 月住了 2 晚
GM 於 2024年4月22日的回應
Dear Matthew,Thank you for bringing this to our attention. We are always improving our property and will address the issues in your room immediately. We hope that you give us another chance to earn a perfect score.

10/10 優異

candace

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
GM 於 2024年4月22日的回應
Thank you for your feedback!We are always working hard to make sure that your stay gets better every time!

10/10 優異

George

讚好：整潔度、職員與服務和住宿狀況
Very nice, quiet and clean
於 2024 年 4 月住了 1 晚
GM 於 2024年4月22日的回應
Thank you for your feedback!We are always working hard to make sure that your stay gets better every time!

8/10 不錯

Andrew

家人同遊, 商務旅客
Lovely receptionist and a great conducive environment
於 2024 年 3 月住了 1 晚
GM 於 2024年4月9日的回應
Thank you so much for your positive feedback!We are always working to make sure your stay next time is even better.We hope to see you again soon!

10/10 優異

Michelle

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The front desk staff was very nice. The food was great. The rooms were clean. The beds were comfortable. The only thing was the pool was cold.
於 2024 年 3 月住了 3 晚
GM 於 2024年4月9日的回應
Thank you so much for your positive feedback!We are always working to make sure your stay next time is even better.We hope to see you again soon!

8/10 不錯

Worthy (Burgaw)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
TV was a nice size
於 2024 年 3 月住了 2 晚
GM 於 2024年4月9日的回應
Thank you so much for your positive feedback!We are always working to make sure your stay next time is even better.We hope to see you again soon!

10/10 優異

Zay

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The employees were very sweet and fast. The beds were super comfortable & clean.
於 2024 年 3 月住了 2 晚
GM 於 2024年3月29日的回應
Thank you for your feedback Zay!We are always working to make sure that your next stay is even better than your last stay. We hope to see you again soon!

8/10 不錯

Richard

讚好：整潔度、職員與服務、設施服務和住宿狀況
It was a great time no issues with hotel. Nice clean quiet. Pool was open and had access to fitness center.
於 2024 年 3 月住了 2 晚
GM 於 2024年3月29日的回應
Thank you for your feedback Richard!We are always working to make sure that your next stay is even better than your last stay. We hope to see you again soon!

2/10 很差

Stacy

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
We ended up leaving and not even staying at the hotel because it smelled of smoke, was dirty, and there was no staff to help.
於 2024 年 3 月住了 1 晚
GM 於 2024年3月29日的回應
Hi Stacy,We apologize for failing to meet your expectations. We take cleanliness very seriously and it looks like you caught us at our worst. We do ask any guest that violates our smoking policy to leave immediately. If you did not see a staff member at the Front Desk, it is very likely that they were doing just that. We hope that you give us another chance in the future so that we can earn a perfect score from you!

4/10 欠佳

Lizabeth

伴侶同遊, 商務旅客
讚好：職員與服務
不滿：整潔度
I had an accessible room on the 2nd floor and it smelled like a thousand cigarettes and cat pee. The rest of the hotel was ok but it’s very near a truck stop and an even cheaper motel right next door.
於 2024 年 3 月住了 2 晚
GM 於 2024年3月16日的回應
Dear Lizabeth,We apologize for the smell. We have a zero tolerance for smoking indoors and we have a smoke machine that should have been used to ensure there was no trace for the next guest. I realize that it seems we have failed on this occasion and for that I am sincerely sorry. We hope that you give us another chance in the future.

4/10 欠佳

James

不滿：整潔度和住宿狀況
There is no way this place is a standard Comfort Inn. We have stayed at many Comfort Inns, and this was a totally different facility from the usual Comfort Inns. We were shocked.
於 2024 年 3 月住了 3 晚
GM 於 2024年3月16日的回應
Dear James,We apologize for failing to meet your expectations. We have completed a renovation recently and so are curious as to the details on what made you feel this way. We hope that you give us another chance to earn a perfect score from you.

8/10 不錯

Kelly

讚好：整潔度和職員與服務
於 2024 年 3 月住了 3 晚
GM 於 2024年3月16日的回應
Thank you for your feedback, we hope to see you again soon!

2/10 很差

Ednan

商務旅客
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
No sleep at this hotel!
Cheap hotel which came with Kids and adults being loud into the middle of the morning. Front desk told them to be quiet, but they didn't listen. Don't stay here if you actually want to sleep.
於 2024 年 2 月住了 1 晚
GM 於 2024年3月7日的回應
Thank you for your feedback,We have a policy to warn guests before asking them to leave. We also enforce our quiet hours which are from 10pm to 9am. These signs are also posted at the front desk and each floor. We apologize for the noise you experienced and want to assure you that we take this seriously. We hope to see you again soon!

2/10 很差

Carl

不滿：整潔度、職員與服務和住宿狀況
No good
於 2024 年 2 月住了 2 晚
GM 於 2024年3月7日的回應
Thank you for your feedback,We are always working on way to improve your stay so that your next stay is even better than your last.We hope to see you again soon!

10/10 優異

Takena

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Just what I needed!
My stay at the Comfort Inn was great and just what I needed! The front desk did a great job and our room was clean, no issues. They also had a good variety for breaskfast options that my little ones enjoyed! I woule definitely visit them again.
於 2024 年 2 月住了 1 晚
GM 於 2024年3月7日的回應
Thank you for your feedback!We are always working on way to improve your stay so that your next stay is even better than your last.We hope to see you again soon!

8/10 不錯

Michael

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice for one night stay
Nice big room with 2 king beds. Beds were comfy. Bathroom a little small. Very fast check in. Pool very cold. Breakfast not bad.
於 2024 年 2 月住了 1 晚
GM 於 2024年3月7日的回應
Thank you for your feedback,We are always working on way to improve your stay so that your next stay is even better than your last.We hope to see you again soon!

8/10 不錯

Karol

讚好：職員與服務
於 2024 年 2 月住了 2 晚
GM 於 2024年3月7日的回應
Thank you for your feedback,We are always working on way to improve your stay so that your next stay is even better than your last.We hope to see you again soon!

6/10 一般

Trisha

讚好：客房舒適度
於 2024 年 2 月住了 1 晚
GM 於 2024年3月7日的回應
Thank you for your feedback,We are always working on way to improve your stay so that your next stay is even better than your last.We hope to see you again soon!

6/10 一般

Yasin

讚好：整潔度和住宿狀況
不滿：職員與服務
於 2024 年 1 月住了 2 晚
GM 於 2024年2月4日的回應
Thank you for leaving us a review, we hope to see you again soon!

2/10 很差

Sheena

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Freezing cold showers, gym equipment is broken and or did not work. Mold on the ceiling that was painted over.
於 2024 年 1 月住了 1 晚
GM 於 2024年2月4日的回應
Dear Guest,We had put up signs two days in advance all over the property for scheduled hot water maintenance between check-in and check-out time to minimize guest impact. We apologize if you did not see the signs and attempted to shower during this time period.Additionally, our fitness equipment is new and if there were any questions on how to use anything then you should have reached out to the Front Desk so that we could have showed you how to use the machines. We apologize for any confusion with the equipment. We hope that you give us another chance in the future so that we can earn a perfect score from you!

6/10 一般

Bridget

伴侶同遊
讚好：整潔度和職員與服務
不滿：設施服務
The rooms were clean and spacious. They just need to update their furniture in the rooms and replace the comforters that have stains.
於 2024 年 1 月住了 2 晚
GM 於 2024年2月4日的回應
Thank you for your feedback!We will use this information to earn a perfect score from you in the future. We hope to see you again soon!

8/10 不錯

sharon

Good price for average room
於 2024 年 1 月住了 1 晚
GM 於 2024年2月4日的回應
Thank you for your positive feedback, we hope to see you again soon!

10/10 優異

Levion

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 2 晚
GM 於 2024年2月4日的回應
Thank you for your positive feedback, we are glad to see our hard work pay off and we hope to see you again soon!

8/10 不錯

Theresa

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We stay here everytime we come to visit family staff is excellant
於 2024 年 1 月住了 2 晚
GM 於 2024年2月4日的回應
Thank you for your positive feedback, we hope to see you again soon!

10/10 優異

真實旅客

讚好：整潔度、職員與服務和住宿狀況
Staycation
Solo stay had an amazing time. Everything was clean. Whirlpool was working that's a plus. Breakfast was good. No complaints at all.
於 2024 年 1 月住了 1 晚
GM 於 2024年2月4日的回應
Thank you for your positive feedback, we are glad to see our hard work pay off and we hope to see you again soon!

8/10 不錯

Russell

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 2 晚
GM 於 2024年2月4日的回應
Thank you for your positive feedback, we hope to see you again soon!

8/10 不錯

Ariauna

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
GM 於 2024年2月4日的回應
Thank you for your positive feedback, we hope to see you again soon!

8/10 不錯

真實旅客

商務旅客
於 2023 年 12 月住了 3 晚
GM 於 2024年2月4日的回應
Thank you for your positive feedback, we hope to see you again soon!

10/10 優異

Jaida

Very clean and great location
於 2023 年 12 月住了 2 晚
GM 於 2023年12月30日的回應
Thank you so much for your feedback, we work hard to make sure that your stay is better each time you visit. We hope to see you again soon!

10/10 優異

Jean

於 2023 年 12 月住了 3 晚
GM 於 2024年2月4日的回應
Thank you for your positive feedback, we hope to see you again soon!

2/10 很差

Edward

不滿：整潔度
GM 於 2024年3月7日的回應
Thank you for your feedback,We are always working on ways to improve your stay so that your next stay is even better than your last.We hope to see you again soon!

8/10 不錯

Nicole

伴侶同遊
讚好：職員與服務、設施服務和住宿狀況
I went to check in a half hour after check in time and my room wasn't ready so I had to wait a bit to get a room. I requested a disability accessible room and got one on the third floor. The heating/cooling unit in our room didn't work right so we ended up either super hot or freezing there was no in between. The staff was absolutely amazing though. They were kind and helpful.
於 2023 年 12 月住了 3 晚
GM 於 2023年12月30日的回應
Thanks for your feedback Nicole,We are sorry for not being able to get you into an accessible room. Those rooms get booked up quickly so it is advised to specifically book those rooms. Please let us know if you have any problems with the AC/Heat units. They are all knew and sometimes there is confusion with the settings but they all work very well as we know how important that is. We hope to see you again soon!

10/10 優異

Marion

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
King Suite with private hot tub.
The service was excellent!!! The room was immaculate!!! The Jacuzzi Tub was phenomenal!!! The bed was ultra comfortable!!! The hot breakfast was an unexpected bonus!!! My new favorite local place!!!
於 2023 年 12 月住了 1 晚
GM 於 2023年12月30日的回應
Thank you so much for your feedback, we work hard to make sure that your stay is better each time you visit. We hope to see you again soon!

4/10 欠佳

Tracy

伴侶同遊
不滿：整潔度、職員與服務和住宿狀況
Came in to check in and nobody was a the front desk after 25 of waiting finally got my key then went up to the room only to find my room very smelly and had stain sheet had to call twice for some sheets also room had damages holes in wall etc.
於 2023 年 12 月住了 1 晚
GM 於 2023年12月30日的回應
Hi Tracy,Thank you for bringing this to my attention. We work hard to prevent issues like this but it looks like we failed this time. We hope that you give us another chance in the future so that we can earn a perfect score from you.

10/10 優異

Michael

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
GM 於 2023年12月30日的回應
Thank you so much for your feedback, we work hard to make sure that your stay is better each time you visit. We hope to see you again soon!

10/10 優異

Franklin

讚好：整潔度、職員與服務和住宿狀況
Convenience
於 2023 年 11 月住了 2 晚
GM 於 2023年12月30日的回應
Thank you so much for your feedback, we work hard to make sure that your stay is better each time you visit. We hope to see you again soon!

2/10 很差

Monique

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Bed Bugs
My family and I had to leave the same night because we were getting bitten by bed bugs
於 2023 年 11 月住了 2 晚
GM 於 2023年12月30日的回應
Hi Tracy,Thank you for bringing this to my attention. We work hard to prevent issues like this but in this industry, travelers can bring in something like this. We take it very seriously and that is why we have mattress and boxspring encasements so that we can resolve any issues very quickly with professional help. We hope that you give us another chance in the future so that we can earn a perfect score from you.

8/10 不錯

Pablo

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Better than expected. Big rooms and comfortable beds.
於 2023 年 11 月住了 1 晚
GM 於 2023年12月30日的回應
Thank you for your feedback!We hope to see you again in the future so that we can earn a perfect score from you!

10/10 優異

Judy

讚好：整潔度、職員與服務和住宿狀況
I spent a total of 9 nites while waiting for my rental property to finish updates & then move in. I was very blessed to be able to afford my stay & to receive breakfast was a surprise! I slept sound & my room was very clean. No offensive orders any where inside the property...... Thank-you Derick, Nigel, and all you staff! Judy
於 2023 年 11 月住了 4 晚
GM 於 2023年12月30日的回應
Thank you so much for your feedback, we work hard to make sure that your stay is better each time you visit. We hope to see you again soon!

8/10 不錯

DiAnn

讚好：整潔度、職員與服務和住宿狀況
It was quite which does not happen often. I did not like the shower didn’t have some type of strips or mat in it.
於 2023 年 11 月住了 2 晚
GM 於 2023年12月30日的回應
Thank you for your feedback!We hope to see you again in the future so that we can earn a perfect score from you!

8/10 不錯

Richard

家人同遊
讚好：整潔度和職員與服務
不滿：住宿狀況
Our bathroom needed brighter lights. It felt pretty dark in there while taking a shower.
於 2023 年 11 月住了 1 晚
GM 於 2023年12月30日的回應
Thank you for the feedback, we checked the bulbs and it looks like one of them needed to be replaced. We apologize for the inconvenience and we hope to see you again soon!

10/10 優異

ALLYN

伴侶同遊, 寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Friendly staff. Property in decent shape. No smells. Clean room and comfortable bed.
於 2023 年 11 月住了 1 晚
GM 於 2023年12月30日的回應
Thank you so much for your feedback, we work hard to make sure that your stay is better each time you visit. We hope to see you again soon!

2/10 很差

Mike

不滿：整潔度、住宿狀況和客房舒適度
The rooms are very dated. Couch was visibly worn and disgusting. The room smelled disgusting. Sheets were yellow stained. My husband went to fill up bathtub and there were hairs all over. Gross just gross. We checked out as fast as we checked out.
於 2023 年 11 月住了 1 晚
GM 於 2023年11月20日的回應
Thank you for your feedback, we will share this with the housekeeper that cleaned that room so that we can ensure that this does not happen again. We hope that you give us another chance in the future so that we can earn a perfect score from you!

10/10 優異

Meagan (Lake Station)

於 2023 年 11 月住了 1 晚
GM 於 2023年12月30日的回應
Thank you so much for your feedback, we work hard to make sure that your stay is better each time you visit. We hope to see you again soon!

8/10 不錯

Destiny

讚好：整潔度、職員與服務和住宿狀況
I really like it
於 2023 年 10 月住了 4 晚
GM 於 2023年11月16日的回應
Thank you so much for your feedback, we hope to see you again soon!