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霍蘭溫德姆戴斯酒店的評價

2 out of 5
霍蘭溫德姆戴斯酒店
717 Hastings Ave, US 31 & 32nd Street, Holland, MI

評價

6.6
10 分評分,優異;1001 則評價中有 191 則" "
8 分評分,不錯;1001 則評價中有 273 則" "
6 分評分,一般;1001 則評價中有 263 則" "
4 分評分,欠佳;1001 則評價中有 176 則" "
2 分評分,很差;1001 則評價中有 98 則" "

6.6/10 

整潔度

7.8/10 

職員與服務

6.8/10 

設施服務

6.2/10 

住宿狀況

7.0/10 

環保程度

評價

6/10 一般

Ellen

不滿:整潔度和住宿狀況
中規中矩
這就是一間很中規中矩的飯店,沒有特別好但配上這個價錢似乎也沒有什麼不好。如果只是要省錢找飯店的話是可以訂這間
Guest Relations Manager 於 2016年12月29日的回應
We are so thankful that you have been one of our guest. But it is frustrating to have fallen short in pleasing you with the our property. We are hoping to have another chance someday to serve you even more satisfactorily.

6/10 一般

Amy

多人同遊
讚好:整潔度和職員與服務
不滿:設施服務
Owners were very nice. Outdoor pool was green, algae green. Breakfast was underwhelming and ended up leaving the property for breakfast. The handle to the door had to be pushed up instead of down. Outdoor doors were supposed to be locked at 10pm for safety and were never locked the 2 nights we were there.
於 2024 年 5 月住了 2 晚
Manager 於 2024年5月22日的回應
Hello Amy, We appreciate your feedback regarding your recent stay with us. We will address the concerns you mentioned to ensure a better experience for our future guests. Your comments have been forwarded to the relevant departments for immediate attention.

10/10 優異

Genevieve

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The room was perfect and the woman in the lobby was very helpful and kind.
於 2024 年 5 月住了 1 晚
Manager 於 2024年5月17日的回應
Hello Genevieve,We are delighted to hear that you enjoyed your stay with us and found the room to your liking. Our team strives to provide excellent service to all our guests. If you have any further feedback or need assistance in the future, please do not hesitate to reach out to us.

10/10 優異

Janet

多人同遊
讚好:整潔度、職員與服務和住宿狀況
Service was good, staff friendly and helpful, courteous.
於 2024 年 5 月住了 1 晚
Manager 於 2024年5月11日的回應
Hello Janet,We are delighted to hear that you found our staff to be friendly and helpful during your stay. Providing excellent service is a top priority for us, as we aim to ensure all our guests have a pleasant experience. If there's anything else we can assist you with in the future, please do not hesitate to reach out.

10/10 優異

Karen

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I was very pleased with the cleanliness and friendliness of the staff. Our stay could not have been nicer.
於 2024 年 5 月住了 2 晚
Manager 於 2024年5月10日的回應
Hello Karen,We are delighted to hear that you enjoyed our clean facilities and experienced warm hospitality from our team. Your comfort during your stay is our top priority. Thank you for taking the time to share your positive feedback with us.

10/10 優異

Betty

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
Manager 於 2024年5月11日的回應
Hello Betty,We are thrilled to hear that you had a wonderful stay with us! We hope to welcome you back soon for another fantastic experience at our hotel.

10/10 優異

Lee

讚好:整潔度、職員與服務和住宿狀況
Room is Great. Water pool need to clean.
於 2024 年 5 月住了 1 晚
Manager 於 2024年5月10日的回應
Hello Lee,Thank you for highlighting the positive aspects of your stay with us. Your feedback on the pool cleanliness has been duly noted for future improvements. We strive to ensure all areas of our hotel meet high standards of cleanliness and comfort for our guests.

10/10 優異

Roy

讚好:整潔度、職員與服務、設施服務和住宿狀況
friendly and a nice place to stay
於 2024 年 2 月住了 1 晚
Manager 於 2024年4月19日的回應
Hello Roy,We are pleased to hear that you found our hotel to be friendly and a nice place to stay. It was our pleasure to accommodate you, and we hope to welcome you back in the future for another enjoyable experience.

8/10 不錯

Dylan

讚好:職員與服務
It was overall good. We got woken up around 8:30-9 with a loud vacuum that sounded like it was smacking our door. But other than that, was nice and easy.
於 2024 年 2 月住了 2 晚
Manager 於 2024年4月19日的回應
Hello Dylan,We are pleased to hear that you had an overall good stay with us. Your feedback about the noise concern has been duly noted; we apologize for any inconvenience caused. We hope the rest of your visit was enjoyable, and we look forward to welcoming you back in the future.

6/10 一般

Chaysavanh

多人同遊
讚好:整潔度、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚
Manager 於 2024年4月19日的回應
Hello Chaysavanh, We're sorry to hear that your experience was not perfect. Please feel free to contact us with any feedback so we can address your concerns and improve our services.

2/10 很差

Noah

商務旅客
不滿:整潔度、職員與服務、設施服務和住宿狀況
The room was clearly cleaned at the bare minimum before check in. There was no vacuuming done to the floor since there was dirt and dust everywhere. There was also no restock of toilet paper from the previous guest that stayed in the room. Several lights in the room wouldn’t work. On the website when I originally booked the hotel mentioned that there was complimentary breakfast but soon arrival it was clear that there was no breakfast, which made it rather inconvenient since the area surrounding the hotel had very little to offer as well. There was also no “do not disturb” sign provided. On the last morning of my stay, the cleaning crew attempted coming into the room without knocking at 8:30 in the morning, I was not awake yet nor was it close to the check out time.
於 2024 年 2 月住了 2 晚
Manager 於 2024年4月19日的回應
Hello Noah, I'm sorry to hear about the issues you encountered during your stay. Your feedback is important and will be shared with our team for improvement. We always aim to provide high-quality service and correct any deficiencies. Thank you for bringing these matters to our attention as we continually strive to enhance the guest experience.

10/10 優異

Terry

於 2024 年 1 月住了 3 晚
Manager 於 2024年4月20日的回應
Hello Terry,We are thrilled to hear that you had a fantastic experience during your stay with us! We hope to welcome you back again soon for another enjoyable visit.

10/10 優異

Terry

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 5 晚
Manager 於 2024年4月20日的回應
Hello Terry,We are delighted to hear that you had a fantastic stay with us! Should you have any more feedback to share, please do not hesitate to get in touch with us directly. We look forward to welcoming you back in the future.

2/10 很差

Dshawn

商務旅客
不滿:整潔度、職員與服務、設施服務和住宿狀況
Terrible customer service very unprofessional.
於 2024 年 1 月住了 1 晚
Manager 於 2024年4月19日的回應
Hello Dshawn, We appreciate your feedback and regret to hear about your experience. We value all guest comments to enhance our services. It's important for us to ensure all guests have a positive stay with us.

6/10 一般

Ashley

家人同遊
讚好:職員與服務
The property was clean. The only downside is our door didnt latch and it was open. All you had to do was push on the door and anyone could enter. I was able to dead bult it. But if we left room or came back it did not lock. It was open. Felt unsafe.
於 2024 年 1 月住了 1 晚
Manager 於 2024年4月19日的回應
Hello Ashley, We appreciate your feedback on the cleanliness of the property. Your security concerns are important to us, and we recommend guests always use the deadbolt when inside the room. Rest assured, we take all guest feedback seriously to improve our services.

10/10 優異

Roy

讚好:整潔度和設施服務
Nice
於 2023 年 12 月住了 2 晚
Manager 於 2024年4月19日的回應
Hello Roy,We appreciate your positive feedback and are glad to hear you enjoyed your stay with us. Thank you for taking the time to share your experience. We hope to have the pleasure of welcoming you back in the future.

10/10 優異

Melissa

讚好:整潔度、職員與服務、設施服務和住宿狀況
It was quiet people were respectful and it's nice
於 2023 年 12 月住了 1 晚
Manager 於 2024年4月19日的回應
Hello Melissa,We are pleased to hear that you found our hotel to be quiet and that people were respectful during your stay. We always strive to create a comfortable and pleasant environment for all of our guests. Should you have any further feedback or need assistance, please feel free to reach out to our management team directly.

10/10 優異

Roy

讚好:整潔度、職員與服務和住宿狀況
Right next to a lot of stores
於 2023 年 12 月住了 1 晚
Manager 於 2024年4月19日的回應
Hello Roy,We appreciate your feedback about our convenient location near various stores. We strive to offer a prime spot for our guests to enjoy nearby shopping options during their stay. Thank you for choosing to stay with us, and we look forward to welcoming you back again soon!

10/10 優異

Dehyvis

於 2023 年 12 月住了 4 晚
Manager 於 2024年4月20日的回應
Hello Dehyvis,We are thrilled to hear that you had a wonderful stay at our hotel! Should you have any further comments or suggestions, please do not hesitate to contact us. We hope to welcome you back soon for another fantastic experience.

10/10 優異

Roy

讚好:整潔度、職員與服務和住宿狀況
I always come back
於 2023 年 12 月住了 2 晚
Manager 於 2024年4月19日的回應
Hello Roy,We're glad to hear you are a returning guest! Your loyalty is greatly appreciated, and we look forward to welcoming you back again in the future. Thank you for choosing to stay with us!

10/10 優異

Jacqueline

讚好:整潔度、職員與服務和住宿狀況
Staff friendly and nice. Very clean and quiet. Ive stayed a couple of times here and im never dissatisfied. Thank u.
於 2023 年 12 月住了 1 晚
Manager 於 2024年4月19日的回應
Hello Jacqueline,We are thrilled to hear that you had a pleasant experience during your stays with us. Our team strives to provide excellent service, and we are glad it reflected during your visit. Your kind words mean a lot to us, and we look forward to welcoming you back in the future.

10/10 優異

Roy

讚好:整潔度、職員與服務和住宿狀況
Manager 於 2024年4月20日的回應
Hello Roy,We are thrilled to hear that you had a wonderful experience during your stay with us! Our team looks forward to welcoming you back in the future for another fantastic stay.

10/10 優異

Roy

讚好:整潔度、職員與服務和住宿狀況
Flying nice place to stay and I always I need a place to stay I always show up
於 2023 年 12 月住了 2 晚

10/10 優異

Thomas

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Always stay here when we are in the area.
於 2023 年 12 月住了 1 晚

4/10 欠佳

Augustine

商務旅客
不滿:整潔度和住宿狀況
Tiene ratones en los cuartos huele feo la carpeta
Manager 於 2024年4月19日的回應
Hello Augustine, We regret to hear about your experience, and we take all feedback seriously. Please contact our management directly to discuss your concerns further.

10/10 優異

Javier

於 2023 年 12 月住了 4 晚
Manager 於 2024年4月20日的回應
Hello Javier,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had an excellent experience with us. We look forward to welcoming you back soon for another fantastic stay!

10/10 優異

Hubert

於 2023 年 11 月住了 5 晚
Manager 於 2024年4月20日的回應
Hello Hubert,We're thrilled to hear you had a wonderful stay with us! If you have any further comments or need assistance, please feel free to reach out to us. We hope to welcome you back soon for another fantastic experience!

6/10 一般

shelly

讚好:職員與服務
不滿:整潔度和住宿狀況
Outdated hotel
Very outdated. Entire place needs to be revamped.
於 2023 年 11 月住了 1 晚

10/10 優異

Roy

讚好:整潔度、職員與服務、設施服務和住宿狀況
Friendly staff it is a clean building the rooms are clean I stay there before and I'll stay there again
於 2023 年 11 月住了 1 晚

8/10 不錯

Mary Anne

家人同遊
Our stay was short.very disappointed in it statedbreakfast and we got aa bagged bottle of water and one granola bar and one fruit bar. Not what I would consider breakfast
於 2023 年 10 月住了 1 晚

4/10 欠佳

Isaiah

不滿:職員與服務、設施服務和住宿狀況
Charged me 50 dollars to check in early. Said they had complimentary breakfast they serve a bottle of water and nutrigrain bar. Very poor wont stay again.
於 2023 年 10 月住了 1 晚

10/10 優異

Gary

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
great place to sleep drop the sack breakfast was real strange coffee good
於 2023 年 10 月住了 1 晚

10/10 優異

Hubert

讚好:整潔度、職員與服務和住宿狀況
Good

10/10 優異

Philip

讚好:整潔度、職員與服務和住宿狀況
Very polite and informative entry staff
於 2023 年 10 月住了 1 晚

6/10 一般

Douglas

讚好:職員與服務
不滿:整潔度和住宿狀況
Strange “musty” smell in hall & room. Old furnishings (table & chair). Bathroom had hairs around drain, corners of floor needed deep cleaning. Front desk person was lovely & helpful.
於 2023 年 10 月住了 1 晚

10/10 優異

Anthony

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Love everything and everyone here

4/10 欠佳

Robert

商務旅客
不滿:整潔度、職員與服務和住宿狀況
They shouldn’t advertise free breakfast, a bottle of water and a couple snack bars is their “grab n go” breakfast

6/10 一般

AGNIESZKA

家人同遊
不滿:整潔度、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚

10/10 優異

chris

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 1 晚

10/10 優異

James

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was in a good location
於 2023 年 9 月住了 1 晚

8/10 不錯

Gerardo

於 2023 年 9 月住了 1 晚

6/10 一般

Jorge O

讚好:職員與服務
It didn't offer breakfast, just a bag with two granola bars and a bottle of water. Misleading advertisement.
於 2023 年 9 月住了 1 晚

8/10 不錯

HEIDI

讚好:整潔度、職員與服務和住宿狀況
Every helpful
於 2023 年 9 月住了 1 晚

10/10 優異

Heather

讚好:整潔度、職員與服務和住宿狀況
This was a great basic hotel. It was clean, close to downtown and the staff was friendly. The beds were very comfortable. We enjoyed Holland in the evening.
於 2023 年 9 月住了 1 晚

10/10 優異

Kimberly

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚

6/10 一般

SIMONE

伴侶同遊
讚好:職員與服務和住宿狀況
不滿:設施服務
Inexpensive place to stay for a night after a long drive for a eventbwe were going to Could have been a little cleaner and at least offer a continental breakfast. But I guess thats why rates were so cheap for a night.
於 2023 年 9 月住了 1 晚

8/10 不錯

Gary

不滿:住宿狀況
於 2023 年 9 月住了 1 晚

10/10 優異

John

於 2023 年 9 月住了 1 晚

8/10 不錯

ABDURRAHMAN

伴侶同遊, 商務旅客
讚好:職員與服務
This mote is close to the business place. Staff was extremely friendly and nice. However, Fridge and microwave were very old. Overall nice place.
於 2023 年 9 月住了 6 晚

4/10 欠佳

Jennifer

家人同遊
不滿:整潔度和住宿狀況
Mold on bathroom ceiling- air conditioner filth, sink was cracked like if you put anything in it- it would fall to the floor. Vending machine was out of order.
於 2023 年 9 月住了 1 晚