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荷蘭萬豪居家酒店的評價

3 out of 5
荷蘭萬豪居家酒店
631 Southpointe Ridge, Holland, MI

評價

8.6

優異

10 分評分，優異；371 則評價中有 207 則" "
8 分評分，不錯；371 則評價中有 102 則" "
6 分評分，一般；371 則評價中有 29 則" "
4 分評分，欠佳；371 則評價中有 17 則" "
2 分評分，很差；371 則評價中有 16 則" "

8.8/10 

整潔度

9.0/10 

職員與服務

7.6/10 

設施服務

8.6/10 

住宿狀況

8.0/10 

環保程度

評價

8/10 不錯

Yun (CHINA)

讚好：整潔度和職員與服務
There is too many noises, from refrigurator, outside, room nearby. And the bed is too soft to keep position, always fall into middle, bad experience.
Rachel 於 2015年11月14日的回應
Thank you for taking the time to complete a survey. I am so sorry to hear that you did not enjoy your stay! I will be talking with maintenance to ensure that all units are operating properly and quietly. We hope to see you next time you are in Holland and we will be sure to get you in a nice quiet room!

8/10 不錯

Damien

親子同遊
讚好：整潔度、職員與服務和設施服務
Minor faulty fire place and tv issues. Aside from that great stay and nice staff.
於 2024 年 1 月住了 3 晚
Katelyn Scimeca - AGM 於 2024年2月22日的回應
Thank you for providing your 4/5 rating. We greatly appreciate your input, as we are committed to utilizing every opportunity for enhancement. Your score is instrumental in guiding our improvement efforts. Should you have any specific concerns or suggestions you would like to communicate, please feel free to share them with us.

10/10 優異

Michelle

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Katelyn Scimeca - AGM 於 2024年2月22日的回應
Thank you for providing your10/10 rating. We greatly appreciate your input, as we are committed to utilizing every opportunity for enhancement. Your score is instrumental in guiding our improvement efforts. Should you have any specific concerns or suggestions you would like to communicate, please feel free to share them with us.

10/10 優異

KI JONG

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚

10/10 優異

SEUNG WOOK

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚

2/10 很差

Eric

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Not what i expected
於 2023 年 12 月住了 2 晚

10/10 優異

JEHYUN

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 17 晚

10/10 優異

KI JONG

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 3 晚
Katelyn S. ~ Gues Care Services 於 2023年11月27日的回應
Thank you so much for your positive review, we greatly appreciate it and hope to have you as a guest again soon!

10/10 優異

Cathy

讚好：整潔度、職員與服務和住宿狀況
Very nice staff and place was very clean and updated however the location was a little hard to locate in industrial area it was in but do understand why it is in this location for business purposes.
於 2023 年 10 月住了 1 晚
Katelyn - Guest Care 於 2023年10月31日的回應
Your positive review is much appreciated as we remain committed to providing exceptional guest service. We look forward to welcoming you back soon.

6/10 一般

Kelly

商務旅客
讚好：住宿狀況和客房舒適度
Room could have been cleaner
Bathroom was not so clean (prior resident’s hair on floor behind the door & in the shower). Otherwise stay was ok.
於 2023 年 10 月住了 1 晚
Katelyn - Guest Care 於 2023年10月31日的回應
Your review is much appreciated as we remain committed to providing exceptional guest service. I am so sorry to hear about your bathroom condition, I can assure you this is not up to our high standards and the complaint will be forwarded to the housekeeping team. Thank you, we hope to welcome you back again soon.

10/10 優異

Karen

於 2023 年 10 月住了 1 晚
Katelyn - Guest Care 於 2023年10月31日的回應
Your positive review is much appreciated as we remain committed to providing exceptional guest service. We look forward to welcoming you back soon.

10/10 優異

Mary

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Lovely place to stay
於 2023 年 9 月住了 22 晚
Katelyn - Guest Care 於 2023年10月31日的回應
Your positive review is much appreciated as we remain committed to providing exceptional guest service. We look forward to welcoming you back soon.

10/10 優異

RICHARD (EVERGREEN)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The ice maker in the refrigerator did not work, and they do not have ice machines. The elevator got stuck with people on board.
於 2023 年 9 月住了 1 晚
Katelyn - Guest Care 於 2023年10月31日的回應
Your review is much appreciated as we remain committed to providing exceptional guest service. I am so sorry to hear about your ice maker, we do have ice available at the desk as well. And I can assure you our elevator has been professionally repaired. Thank you, we look forward to welcoming you back soon.

10/10 優異

Eunha

於 2023 年 9 月住了 14 晚
Katelyn - Guest Care 於 2023年10月31日的回應
Your positive review is much appreciated as we remain committed to providing exceptional guest service. We look forward to welcoming you back soon.

10/10 優異

Jodi Beavan

於 2023 年 9 月住了 1 晚
Katelyn - Guest Care 於 2023年10月31日的回應
Your positive review is much appreciated as we remain committed to providing exceptional guest service. We look forward to welcoming you back soon.

10/10 優異

DOWOONG

商務旅客
讚好：職員與服務、住宿狀況和客房舒適度
좋았습니다.
매우 만족스러웠습니다. 첫 방문이었는데 좋았고, 미니마켓에 한국식 라면도 보충해주었으면 좋겠어요(+soju) 유통기한 걱정없으니까요
於 2023 年 9 月住了 2 晚
Katelyn - Guest Care 於 2023年10月31日的回應
Your positive review is much appreciated as we remain committed to providing exceptional guest service. We look forward to welcoming you back soon.

8/10 不錯

Reginald

讚好：整潔度、職員與服務和住宿狀況
Like hotel
於 2023 年 8 月住了 1 晚
Katelyn - Guest Care 於 2023年10月31日的回應
Your positive review is much appreciated as we remain committed to providing exceptional guest service. We look forward to welcoming you back soon.

8/10 不錯

Laura

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Newly remodeled, clean and quiet. On the negative, spa has been removed (not mentioned on website) and very expensive for a weekend stay. We would have stayed 2 nights (and spent more overall) if it was somewhat cheaper.
於 2023 年 8 月住了 1 晚

8/10 不錯

Patrick

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good etablisment
於 2023 年 8 月住了 8 晚

10/10 優異

KI JONG

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 3 晚

6/10 一般

Gary

於 2023 年 8 月住了 2 晚

8/10 不錯

Joe

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 8 月住了 1 晚

8/10 不錯

maureen

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Rooms were fabulous, staff helpful. Could have used more fresh fruit at breakfast
於 2023 年 8 月住了 2 晚

10/10 優異

JANE

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 1 晚

10/10 優異

Andrea

家人同遊
讚好：整潔度、職員與服務和住宿狀況
This was a great property for our family. We had a two room suite that was beautifully updated. Staff was so helpful and always had a smile. The breakfast was ok. A few more hot options would be nice. We would definitely stay again.
於 2023 年 7 月住了 3 晚

10/10 優異

Jennifer

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
The management went as far as to give a little gift for our anniversary.
於 2023 年 6 月住了 4 晚

10/10 優異

Douglas

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
nice stay
Clean, comfortable, large room. Was able to work and relax. Fairly good breakfast.
於 2023 年 6 月住了 1 晚

10/10 優異

Renee

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 6 月住了 1 晚

10/10 優異

Thomas

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Room was exceptional as well as the service! Will definetly be staying here again!!
於 2023 年 6 月住了 1 晚

8/10 不錯

eric

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good but expensive!
Nice hotel, newly renovated. Great rooms but a little pricey for the area.
於 2023 年 5 月住了 4 晚

10/10 優異

Mark

伴侶同遊
讚好：整潔度和職員與服務
The room was good. The stove light did not work. It was fixed but the fix did not last. We were unaware of the renovations but it did not really affect us.
於 2023 年 5 月住了 3 晚

10/10 優異

Rusty

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The room was a great size for the pricing
於 2023 年 5 月住了 3 晚

2/10 很差

Christine

於 2023 年 5 月住了 1 晚

6/10 一般

Patrick

伴侶同遊, 多人同遊
讚好：整潔度
不滿：設施服務和住宿狀況
Wasn't notified of renovations. Water not working properly
於 2023 年 4 月住了 1 晚

10/10 優異

Eric

於 2023 年 4 月住了 1 晚

6/10 一般

Robert

讚好：職員與服務和客房舒適度
不滿：整潔度
於 2023 年 2 月住了 1 晚

10/10 優異

Thomas

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Always Stay Here When In Town
Fantastic team at the front and house keeping.
於 2023 年 1 月住了 1 晚

10/10 優異

Everett

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 1 月住了 1 晚

10/10 優異

Thomas

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2022 年 12 月住了 1 晚

10/10 優異

CHOI

商務旅客
於 2022 年 11 月住了 7 晚

2/10 很差

Andrew

家人同遊
不滿：整潔度
Property decor is dated. Our toilet seat had many stains. The televisions were inconsistent in being able to deliver a signal. Beds were comfortable. Furniture in room was fine. Shower was adequate.
於 2022 年 10 月住了 1 晚

10/10 優異

Lori

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff was friendly
於 2022 年 10 月住了 1 晚

2/10 很差

Amelia

伴侶同遊
不滿：整潔度、設施服務和住宿狀況
We picked this hotel for the indoor pool. It would have been nice to know it wasn't working. Our room was musty and made our allergies act up. The hot water in the bathroom sink took forever to get hot. The bed was as hard as a rock. They were doing work on the doors so there were boxes of old locks everywhere.
於 2022 年 10 月住了 1 晚

8/10 不錯

Sven

家人同遊
讚好：職員與服務、設施服務和住宿狀況
Overall the property was very pleasant to see. The staff was very friendly and helpful. We did find a broken fingernail inside the bedding That was not pleasant.
於 2022 年 9 月住了 1 晚

10/10 優異

Jean

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
A very nice Residence Inn. We reserved a studio suite, spacious and well-designed for maximum comfort. Breakfast area had plenty of space and delicious food options. Convenient parking on the property and gracious staff.
於 2022 年 9 月住了 2 晚

4/10 欠佳

Amie

家人同遊
讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
於 2022 年 9 月住了 2 晚

10/10 優異

J.

伴侶同遊, 寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Maintenance, cleaning and staff courtesy were the best.
於 2022 年 8 月住了 2 晚

2/10 很差

Robert

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Not happy
This hotel is in the middle of a commercial area. It’s condition is tired and pool / hot tub was not working. I would not recommend this hotel
於 2022 年 8 月住了 3 晚

6/10 一般

Mikhail

家人同遊
讚好：整潔度、職員與服務和設施服務
It’s ok
於 2022 年 7 月住了 6 晚

10/10 優異

Mary

家人同遊
Open areas to walk outside, room was nice
於 2022 年 7 月住了 1 晚