伯明翰荷姆伍德酒店住宿推介

「我喜欢h」

「There are not enough people at front desk. During checking, we had to w additional got for 10 min to see the person at front desk, no one there. The one person there t asking card if some other maintenance problem at facility. When we needed towels, front desk person asked us to come down to front desk and pickup towels.」

「Everything was perfect」

「Nothing. Very dirty」

「Rooms are large and clean」

「非常好，很好，下次再会光顾，....................................」

「Rooms are not cleaned and I killed two big cockroaches」

「Staff were super friendly and helpful. A+ for customer service. Room was clean but not super clean. Hotel was going thru renovations. Hopefully it will get a good deep clean and refresh. It needed an update. Some of the appliances did not work for the breakfast.」

「1st room sink handle came off in my hand, floor & bathroom soiled. Switched to 2nd room, floor soiled worse, bathtub had thick ring of semi hardened bioscum, had no towels, etc. Third room cleaned and equipped, but had unattached lower wall trim laying on the floor unrepaired. Day main Manager MUCH more responsive than evening staff.」

「There were short and long hairs in the microwave and on the bed; furthermore, it was obvious that the surfaces—especially in the kitchen—hadn't even been wiped down (perhaps they use the same cloth to clean the bathroom, the kitchen, and all other surfaces, which would explain the hair). When I went to the front desk to speak with the person in charge, they did absolutely nothing; I even asked for cleaning supplies so I could do the cleaning they had neglected, but they simply did nothing.」