"Check in at 3pm was busy, but the staff were very welcoming and informed us won't be long, excellent customer service, the bed was comfy, the marble iconic bathroom was beautiful. highly recommended!"
"Very attentive service. Executive lounge reception always addresses me by my name, which I appreciate very much.
Reception when check in inquired about the purpose of my trip to arrange a room that best fits my need.
Someone made a mess at the corridor at 2-3am. The staff was quick to clean up and also tried to minimize noise when operating.
Housekeeping is also very careful in not to interrupt when I have the DND sign on and quick to work on my room when I turn the housekeeping sign on.
Overall, the hardware are excellent but staff is even better. "
