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Best Western Hotel Causeway Bay

3.5 star property
Hotel with a rooftop terrace, steps from Times Square Shopping Mall

Choose dates to view prices

Photo gallery for Best Western Hotel Causeway Bay

Balcony
Restaurant
Exterior
Lobby sitting area
Pool
Best Western Hotel Causeway Bay is centrally located, offering a rooftop with spectacular views and a relaxing spa tub. Enjoy free WiFi, a gym, and a bar for evening unwinding. Visitors praise its location, with Times Square Shopping Mall and Pacific Place nearby.

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Hot tub
  • Breakfast available
  • Gym
  • Housekeeping
  • Laundry
The current price is HK$481
HK$544 total
includes taxes & fees
9 Nov - 10 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard City View Queen Room

In-room safe, free WiFi, bed sheets

Standard City View Queen Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
Daily housekeeping
  • 161 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds, City View

In-room safe, free WiFi, bed sheets

Standard Room, 2 Single Beds, City View

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
Daily housekeeping
  • 161 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior City View Queen Room

In-room safe, free WiFi, bed sheets

Superior City View Queen Room

8.4 out of 10
Very good
(32 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
Daily housekeeping
  • 161 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior City View Twin Room

In-room safe, free WiFi, bed sheets

Superior City View Twin Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
Daily housekeeping
  • 161 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe City View Queen Room

In-room safe, free WiFi, bed sheets

Deluxe City View Queen Room

8.4 out of 10
Very good
(27 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
Daily housekeeping
  • 161 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe City View Twin Room

In-room safe, free WiFi, bed sheets

Deluxe City View Twin Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
Daily housekeeping
  • 161 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

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The price is HK$2,533
HK$2,862 total
includes taxes & fees
9 Nov - 10 Nov
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About the area

Map
Cheung Woo Lane, Canal Road West, Causeway Bay, Hong Kong

What's nearby

  • Wan Chai Road - 2 min walk - 0.2 km
  • Times Square Shopping Mall - 3 min walk - 0.3 km
  • Happy Valley Race Course - 3 min walk - 0.3 km
  • Central Plaza - 9 min walk - 0.8 km
  • Hong Kong Convention and Exhibition Centre - 13 min walk - 1.1 km

Getting around

  • Morrison Hill Road Tram Stop - 3 min walk
  • Hong Kong Causeway Bay Station - 9 min walk
  • Hong Kong International Airport (HKG) - 38 min drive

Restaurants

  • ‪Pici Causeway Bay - ‬2 min walk
  • ‪Snow Garden 雪園壹號 - ‬1 min walk
  • ‪祥正海鮮飯店 - ‬1 min walk
  • ‪笑林寺 - ‬2 min walk
  • ‪Artista Perfetto - ‬1 min walk

About this property

Best Western Hotel Causeway Bay

Hotel near Hong Kong Convention and Exhibition Centre
Located close to Times Square Shopping Mall, Best Western Hotel Causeway Bay provides a rooftop terrace, dry cleaning/laundry services and a bar. For some rest and relaxation, visit the hot tub. Free in-room WiFi is available to all guests, along with a gym and a restaurant.
You'll also enjoy perks such as:
  • Full breakfast (surcharge), multilingual staff and laundry services
  • A front desk safe, a 24-hour front desk and luggage storage
  • Concierge services, a lift and free newspapers
  • Guest reviews say great things about the helpful staff and location
Room features
All 258 rooms include comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and hairdryers
  • Flat-screen TVs with cable channels
  • Fridges, coffee/tea makers and daily housekeeping

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  • Air conditioning
  • Gym
8.0 out of 10, Very good, 1,269 reviews
The price is HK$605
HK$696 total
includes taxes & fees
3 Dec - 4 Dec
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: HKD 77 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Hot tub

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 40 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately HKD 77 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Best Western Hotel Causeway Bay
Best Western Causeway Bay
BEST WESTERN Hotel Causeway Bay Hong Kong
Best Causeway Bay Hong Kong
Best Western Hotel Causeway Bay Hotel
Best Western Hotel Causeway Bay Hong Kong
Best Western Hotel Causeway Bay Hotel Hong Kong

Frequently asked questions

Is Best Western Hotel Causeway Bay pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Best Western Hotel Causeway Bay?

As of 2 Nov 2025, prices found for a 1-night stay for 2 adults at Best Western Hotel Causeway Bay on 9 Nov 2025 start from HK$481.25, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Best Western Hotel Causeway Bay?

Check-in start time: 2 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Best Western Hotel Causeway Bay?

Checkout is at 11 AM.

Where is Best Western Hotel Causeway Bay located?

Located in Wan Chai, this hotel is steps away from Causeway Bay Shopping Plaza and Times Square Shopping Mall. Victoria Harbour and Hong Kong Convention and Exhibition Centre are also within 1 mile (2 km). Morrison Hill Road Tram Stop and Tin Lok Lane Tram Stop are within a 5-minute walk.

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Best Western Hotel Causeway Bay Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 226 out of 1007 reviews
Rating 8 - Good. 356 out of 1007 reviews
Rating 6 - Okay. 234 out of 1007 reviews
Rating 4 - Poor. 105 out of 1007 reviews
Rating 2 - Terrible. 86 out of 1007 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mathurada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, staff are friendly and helpful
Stayed 2 nights in Sep 2025

10/10 Excellent

CAM GIANG

Liked: Cleanliness, amenities, property conditions & facilities
the services and location of the hotel is good.
Stayed 6 nights in Jul 2025

10/10 Excellent

Chun man

Liked: Cleanliness
Nice room but pretty small
Stayed 1 night in Sep 2025

8/10 Good

Chiranjeev

Quiet stay for a busy location. Service was good
Stayed 4 nights in Jul 2025

6/10 Okay

mazoe

Disliked: Cleanliness, staff & service, amenities
I didn’t like the fact that I asked for cost details to airport and I was given the most expensive options. I also did not like the fact that the staff was rude enough to talk about me in my face in the local language not knowing I fully understood what was being said. The room had a smell and they told me to turn up the a/c to avoid it
Stayed 6 nights in Oct 2025

8/10 Good

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Great value for money, although the staff aren't the most helpful. The shower is amazing, like a jetwash
Stayed 2 nights in Jul 2025

8/10 Good

Rahul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good quality, affordable hotel

Good quality hotel for its price. Rooms are kept very cold and are cleaned daily. Hotel will only store bags until 6PM. Rooms are not large but are more than enough.
Stayed 5 nights in Jul 2025

8/10 Good

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was conveniently situated for me, but entrance was on a backstreet with room for taxi to stop, and reception on 3rd floor. My room on the 25th floor was adequate but small, ensuite bathroom was fine, and working a/c much appreciated. I only tried the breakfast once - limited choice and terrible coffee. But plenty good pastries in local bakery.
Stayed 8 nights in Aug 2025

8/10 Good

donald ian george

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Times Square for shopping and surrounded by all manner of restaurants streetside and highly-class.
Stayed 14 nights in Mar 2025

10/10 Excellent

Christoph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Value, great hotel, easy to get to
Stayed 4 nights in Jun 2024

10/10 Excellent

Stanley

Liked: Staff & service, amenities
Price per location is the high sales points
Stayed 4 nights in Apr 2025

8/10 Good

Hin

Liked: Cleanliness, staff & service
Close to everything but a bit busy and noisy when the tourist groups check out in the morning
Stayed 7 nights in Oct 2024

2/10 Terrible

Daniel

Liked: Amenities
Disliked: Staff & service
I don't like their customer service. I like they're near MTR
Stayed 2 nights in Apr 2025

10/10 Excellent

Beverly

Very comfortable and very helpful.
Stayed 11 nights in Nov 2024

10/10 Excellent

Efa

Liked: Staff & service, property conditions & facilities
I would recommend it for safety and low budget
Stayed 2 nights in Jan 2025

8/10 Good

danh

Liked: Cleanliness, staff & service
average
Stayed 4 nights in Mar 2025

8/10 Good

Maricris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 3 nights in Nov 2024

2/10 Terrible

Matthew

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I found that the hotel was just not up to par with the best western name. Towels were literally face cloth sized. Hotel rooms were dirty with mold forming around silicon seals in bath tub. Hotel walls and windows just doesn’t look like it’s been maintained at all. Air condition was minimal to no cold air. Best part was the staff which gave great customer service. Management needs to step up and re-evaluate their facility as it is truly not up to par. I made the decision to move to a new hotel on my 2nd night out of a 5 night booking.
Stayed 5 nights in May 2025

4/10 Poor

Danny

Disliked: Property conditions & facilities
Did not like the lobby and check in area. Not convenient located on 3rd floor
Stayed 4 nights in Feb 2025

8/10 Good

Roslin

Liked: Cleanliness, staff & service
Overall is acceptable.
Stayed 4 nights in Nov 2024

8/10 Good

Gus

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Everything was good, except that we didn't get the room that we thought ee had reserved with the the 2 person jacuzzi. Instead we got a small room. We were told that we would have to pay another 1000hkd to get that room, on top of the 960hkd that we we had already paid.
Stayed 12 nights in Feb 2025

6/10 Okay

Richard

Liked: Cleanliness, property conditions & facilities
Rooms were very very small not like in pictures when booked
Stayed 4 nights in Oct 2024

6/10 Okay

Chun Tin

Liked: Staff & service
Disliked: Cleanliness
Property these unsafe.
Stayed 6 nights in Sep 2024

4/10 Poor

Ramci

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No Ice. No Microwave. The Queen size bed in the room size are too tight..
Stayed 3 nights in Dec 2024

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was very hard. Otherwise I think I got what I paid for in the room.
Stayed 3 nights in May 2024