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銅羅灣頤庭酒店的評價

3.5 out of 5
銅羅灣頤庭酒店
水星街 15 號, 香港

評價

8.4

很好

10 分評分，優異；316 則評價中有 125 則" "
8 分評分，不錯；316 則評價中有 141 則" "
6 分評分，一般；316 則評價中有 41 則" "
4 分評分，欠佳；316 則評價中有 3 則" "
2 分評分，很差；316 則評價中有 6 則" "

9.0/10 

整潔度

8.6/10 

職員與服務

8.2/10 

設施服務

8.6/10 

住宿狀況

8.2/10 

環保程度

評價

6/10 一般

Yuen Ting Wynne

隔音極差
聽到隔離房沖厠所聲音，隔音差。我提出換房，酒店人員（經理）居然說“你決定住進來之前，沒有看過其他住客留言嗎？有些人也覺得隔音差”，並堅持要我錄到別人沖厠所聲音才考慮換房。
於 2023 年 12 月住了 10 晚

8/10 不錯

Hoi Sze M

於 2023 年 11 月住了 1 晚

8/10 不錯

Kwok Wai

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 11 月住了 28 晚

6/10 一般

真實旅客

讚好：整潔度和客房舒適度
不滿：住宿狀況
water keep coming out from the toilet tank, the flush is broken. I have booked a king size bed but at last they provided twin bed with saying “you haven't request”
於 2022 年 10 月住了 1 晚

6/10 一般

Chi kit

不滿：整潔度和客房舒適度
於 2022 年 10 月住了 2 晚

2/10 很差

Sin Yee

於 2022 年 10 月住了 9 晚

2/10 很差

Sin Yee

於 2022 年 10 月住了 6 晚

8/10 不錯

Lee wai man

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
可以比我第二天 late check out 7pm ，超正！
於 2021 年 6 月住了 1 晚
Hera Chau 於 2021年6月23日的回應
謝謝您對我們酒店的評價。我們承諾將繼續做得更好，務求令客人完全稱心滿意。歡迎閣下再次光臨頤庭酒店，我們將為您提供更優質的服務

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和住宿狀況
整體清潔，環保 環境清靜
於 2021 年 6 月住了 3 晚
Hera Chau 於 2021年6月23日的回應
謝謝您對我們酒店的評價。我們承諾將繼續做得更好，務求令客人完全稱心滿意。歡迎閣下再次光臨頤庭酒店，我們將為您提供更優質的服務

6/10 一般

真實旅客

多人同遊
讚好：客房舒適度
於 2021 年 4 月住了 1 晚
Hera Chau 於 2021年6月3日的回應
Thank you for staying with us and your wonderful review. It is always our top priorities to ensure that our guests’ accommodation experience. We are glad to know many aspects of us, are satisfying your stay. Your support means a lot to us, and we cannot wait to welcome you back in the future.

10/10 優異

Ka Yi

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 11 月住了 1 晚
Hera Chau 於 2021年6月3日的回應
Thank you for staying with us and your wonderful review. It is always our top priorities to ensure that our guests’ accommodation experience. We are glad to know many aspects of us, are satisfying your stay. Your support means a lot to us, and we cannot wait to welcome you back in the future.

6/10 一般

真實旅客

讚好：整潔度、職員與服務和設施服務
交通方便，價錢也合理。
於 2020 年 11 月住了 14 晚
Hera Chau 於 2020年11月25日的回應
謝謝您對我們酒店的評價。我們承諾將繼續做得更好，務求令客人完全稱心滿意。歡迎閣下再次光臨頤庭酒店，我們將為您提供更優質的服務

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 10 月住了 1 晚
Hera Chau 於 2020年10月28日的回應
Thank you for staying with us and your wonderful review. It is always our top priorities to ensure that our guests’ accommodation experience. We are glad to know many aspects of us, are satisfying your stay. Your support means a lot to us, and we cannot wait to welcome you back in the future.

8/10 不錯

Kam Chau Daniel

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
性價比高的3星酒店
Check-in時間跟快，員工態度尚可 房間因upgrade了，感覺算大 3星级酒店來說是，房間浴室乾淨整潔，合格有餘 唯獨是樓層的走廊很焗熱，没有冷氣
於 2020 年 9 月住了 1 晚
Hera Chau 於 2020年9月23日的回應
謝謝您對我們酒店的評價。我們承諾將繼續做得更好，務求令客人完全稱心滿意。歡迎閣下再次光臨頤庭酒店，我們將為您提供更優質的服務

10/10 優異

真實旅客

讚好：整潔度、職員與服務和客房舒適度
WIFI信號有變差..
因為有大電視跟Netflix，才會定期過來住 但6-8月來過幾次，發現wifi信號變差 到8月來的那一次，由check in 到check out都用不到任何網路⋯
於 2020 年 7 月住了 1 晚
Hera Chau 於 2020年8月12日的回應
感謝您和我們在一起，感謝您抽出時間向您提供詳細的反饋。 我們很遺憾聽到您的經歷，並會研究這個問題並改善我們的服務標準。 我們感謝您與我們分享的寶貴信息。

8/10 不錯

Lai sheung

於 2020 年 7 月住了 1 晚
Hera Chau 於 2020年7月29日的回應
Thank you for staying with us and your wonderful review. It is always our top priorities to ensure that our guests’ accommodation experience. We are glad to know many aspects of us, are satisfying your stay. Your support means a lot to us, and we cannot wait to welcome you back in the future.

8/10 不錯

Kwan Sin

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 6 月住了 1 晚
Hera Chau 於 2020年7月15日的回應
Thank you for staying with us and your wonderful review. It is always our top priorities to ensure that our guests’ accommodation experience. We are glad to know many aspects of us, are satisfying your stay. Your support means a lot to us, and we cannot wait to welcome you back in the future.

10/10 優異

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Over all in this price range worth to stay.
Overall very good experiences, hotel staffs are nice, efficient and helpful, especially the receptionist and the lift lobby Security. Hardware and the room, sharp and clean. Location closed to MTR, supermarket, and restaurants. No bars or clubs next to make it safer and quiet at night. Only, the HSKP response a bit low, most of the request takes around 30mins or even missed to deliver, the towel is clean with fresh smell, but the quality of it wear and tear already.
於 2020 年 6 月住了 1 晚
Hera Chau 於 2020年7月8日的回應
Thank you for staying with us and your wonderful review. It is always our top priorities to ensure that our guests’ accommodation experience. We are glad to know many aspects of us, are satisfying your stay. Your support means a lot to us, and we cannot wait to welcome you back in the future.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 3 月住了 15 晚
Hera Chau 於 2020年4月15日的回應
Thank you for staying with us and your wonderful review. It is always our top priorities to ensure that our guests’ accommodation experience. We are glad to know many aspects of us, are satisfying your stay. Your support means a lot to us, and we cannot wait to welcome you back in the future.

10/10 優異

Chi Sun

讚好：整潔度、住宿狀況和客房舒適度
有免費Netflix 睇唔錯
於 2020 年 3 月住了 1 晚
Hera Chau 於 2020年4月15日的回應
謝謝您對我們酒店的評價。我們承諾將繼續做得更好，務求令客人完全稱心滿意。歡迎閣下再次光臨頤庭酒店，我們將為您提供更優質的服務

8/10 不錯

真實旅客

讚好：整潔度和設施服務
於 2020 年 3 月住了 7 晚
Hera Chau 於 2020年4月15日的回應
Thank you for staying with us and your wonderful review. It is always our top priorities to ensure that our guests’ accommodation experience. We are glad to know many aspects of us, are satisfying your stay. Your support means a lot to us, and we cannot wait to welcome you back in the future.

10/10 優異

Ming Wai Peggy

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 3 月住了 7 晚
Hera Chau 於 2020年4月15日的回應
Thank you for staying with us and your wonderful review. It is always our top priorities to ensure that our guests’ accommodation experience. We are glad to know many aspects of us, are satisfying your stay. Your support means a lot to us, and we cannot wait to welcome you back in the future.

8/10 不錯

Kei Fuk Allen

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 3 月住了 1 晚
Hera Chau 於 2020年5月7日的回應
Thank you for staying with us and your wonderful review. It is always our top priorities to ensure that our guests’ accommodation experience. We are glad to know many aspects of us, are satisfying your stay. Your support means a lot to us, and we cannot wait to welcome you back in the future.

8/10 不錯

Yi Yeung

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great stay and still have the most Comfy bed
Have to say this is still one of the best boutique hotel in town! Great services and a 5 start house keep team! Thank you Amy Yim and your team making sure my stay is wonderful and taken care of me during the stay! From check in and out including extension of stay was smooth and excellent!
於 2020 年 3 月住了 1 晚
Hera Chau 於 2020年4月15日的回應
Thank you for staying with us and your wonderful review. It is always our top priorities to ensure that our guests’ accommodation experience. We are glad to know many aspects of us, are satisfying your stay. Your support means a lot to us, and we cannot wait to welcome you back in the future.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 2 月住了 1 晚
Mike Lam 於 2020年2月28日的回應
Thank you for staying with us and your wonderful review. It is always our top priorities to ensure that our guests’ accommodation experience. We are glad to know many aspects of us, are satisfying your stay. Your support means a lot to us, and we cannot wait to welcome you back in the future.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2020 年 2 月住了 1 晚
Mike Lam 於 2020年2月11日的回應
Thanks for staying with us. We appreciate your feedback!

10/10 優異

PUI LING

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 11 月住了 1 晚
Mike Lam 於 2020年2月11日的回應
Thanks for staying with us. We appreciate your feedback!

6/10 一般

真實旅客

多人同遊
讚好：整潔度
隔音差
隔音超差，花灑會突然漏水。 床大高
於 2020 年 2 月住了 1 晚
Mike Lam 於 2020年2月7日的回應
感謝您和我們在一起，感謝您抽出時間向您提供詳細的反饋。 我們很遺憾聽到您的經歷，並會研究這個問題並改善我們的服務標準。 我們感謝您與我們分享的寶貴信息。

8/10 不錯

Kei Fuk Allen

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Best House keep team ever!
I wanted to say a big thank you to the Eco Tree Causeway Bay hotel house keeping team who not only provided the best services in-house keeping I have had but they went above and beyond in service delivery to ensure I got everything I needed for a great stay! Thank you so much Ms Amy Yim and her team! This is the first visit since my last stay which I was Sadly mistreated but the hotel management soon reply with positive step for service recovery and which is why I choose to go back there for another try. This time hotel provided all that it should and staff was pleasant and friendly as always. Room was comfortable and cozy as usual and it was a great stay at a good location.
於 2019 年 11 月住了 1 晚
Mike Lam 於 2020年2月4日的回應
Thanks for staying with us. We appreciate your feedback!

8/10 不錯

PUI YAN

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 1 晚
Mike Lam 於 2020年2月4日的回應
Thanks for staying with us. We appreciate your feedback!

10/10 優異

Chiu ngai

於 2019 年 12 月住了 1 晚

8/10 不錯

Yin Man

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 1 晚
Mike Lam 於 2020年2月4日的回應
Thanks for staying with us. We appreciate your feedback!

10/10 優異

真實旅客

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very good
整體而言，非常好又有Netflix 睇 但好像只有單人床 即使是給雙人床房，都只是把2張單人床合併用雙人床單 中間會有一條空隙，撇除這點 是非常值得租的酒店
於 2019 年 11 月住了 1 晚
Hera Chau 於 2020年1月8日的回應
謝謝您對我們酒店的評價。我們承諾將繼續做得更好，務求令客人完全稱心滿意。歡迎閣下再次光臨頤庭酒店，我們將為您提供更優質的服務

8/10 不錯

Kei Fuk Allen

多人同遊
讚好：整潔度、住宿狀況和客房舒適度
不滿：職員與服務
worst hotel experience in the world!
I have stay at this hotel in 2019 at least 15 nights more then Any other on Hk this year & always found it to be good quality in service and comfortable bed to sleep in. However after my last stay from Dec 5th until 11th 2019, for the first time in my life I have never been so disappointed and treated so badly upon check out at any hotel around the world! Being a regular guest they gave me late check out at 2pm as usual which I appreciates. However as I over slept and started to pack they start to harass me to check out or extend my room with 5 calls within 30mins before 2pm! Even with do not disturb on they had house keeping to ring my door to chase me out! I then call down and requested the manger to be present so I may decide if needed to extend the room given I got down to front desk at 2:30pm! Upon meeting the manager she told me if I think other hotels do not do the same I am welcome to stay at other hotel!!! I never been so insulted in my life! Give current hk hotel industry is suffering from recent drop i tourism she said they hotel still fully booked and need the double bed which I had occupy! So meaning they had plenty of twins room as the hotel rate that day was only $478HKD for my room type! Aside for the price being so cheap they have the nerve to treat their regular guest so rudely. Even a gold member at Hotel.com they did care! I hope the management will see this review and warn all guest that of u are late do t be surprise you get the boot!
於 2019 年 12 月住了 1 晚
Hera Chau 於 2019年12月18日的回應
Thank you for your time to review our property. We are disappointed to hear you didn't have a good staying experience with us, especially the service you described. Again, thank you for your comment which certainly is a gift. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for you in the future. I truly hope we have another chance to serve you.

10/10 優異

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 11 月住了 7 晚
Hera Chau 於 2019年12月11日的回應
Thank you for staying with us and your wonderful review. It is always our top priorities to ensure that our guests’ accommodation experience. We are glad to know many aspects of us, are satisfying your stay. Your support means a lot to us, and we cannot wait to welcome you back in the future.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 11 月住了 1 晚
Hera Chau 於 2019年12月4日的回應
Thank you for staying with us and your wonderful review. It is always our top priorities to ensure that our guests’ accommodation experience. We are glad to know many aspects of us, are satisfying your stay. Your support means a lot to us, and we cannot wait to welcome you back in the future.

8/10 不錯

hiu fung alex

於 2019 年 11 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
性價比高 附近食肆林立 Checkin/out都快 最愛smartTv
於 2019 年 11 月住了 1 晚
Hera Chau 於 2019年12月4日的回應
Thank you for staying with us and your wonderful review. It is always our top priorities to ensure that our guests’ accommodation experience. We are glad to know many aspects of us, are satisfying your stay. Your support means a lot to us, and we cannot wait to welcome you back in the future.

8/10 不錯

Wing Kei Vicky

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 11 月住了 1 晚
Hera Chau 於 2019年11月27日的回應
Thank you for staying with us and your wonderful review. It is always our top priorities to ensure that our guests’ accommodation experience. We are glad to know many aspects of us, are satisfying your stay. Your support means a lot to us, and we cannot wait to welcome you back in the future.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 11 月住了 1 晚
Hera Chau 於 2019年11月20日的回應
Thank you for staying with us and your wonderful review. It is always our top priorities to ensure that our guests’ accommodation experience. We are glad to know many aspects of us, are satisfying your stay. Your support means a lot to us, and we cannot wait to welcome you back in the future.

10/10 優異

真實旅客

於 2019 年 10 月住了 2 晚
Hera Chau 於 2019年10月30日的回應
Thank you for staying with us and your wonderful review. It is always our top priorities to ensure that our guests’ accommodation experience. We are glad to know many aspects of us, are satisfying your stay. Your support means a lot to us, and we cannot wait to welcome you back in the future.

10/10 優異

Michelle

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 10 月住了 3 晚
Hera Chau 於 2019年10月30日的回應
Thank you for staying with us and your wonderful review. It is always our top priorities to ensure that our guests’ accommodation experience. We are glad to know many aspects of us, are satisfying your stay. Your support means a lot to us, and we cannot wait to welcome you back in the future.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 10 月住了 1 晚
Mike 於 2019年10月9日的回應
Thank you for staying with us and your wonderful review. It is always our top priorities to ensure that our guests’ accommodation experience. We are glad to know many aspects of us, are satisfying your stay. Your support means a lot to us, and we cannot wait to welcome you back in the future.

10/10 優異

Leung

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 10 月住了 1 晚
Mike 於 2019年10月9日的回應
Thank you for staying with us and your wonderful review. It is always our top priorities to ensure that our guests’ accommodation experience. We are glad to know many aspects of us, are satisfying your stay. Your support means a lot to us, and we cannot wait to welcome you back in the future.

8/10 不錯

MIU LING

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
will recommend to friend.
於 2019 年 9 月住了 4 晚
Hera Chau 於 2019年10月2日的回應
Thank you for staying with us and your wonderful review. It is always our top priorities to ensure that our guests’ accommodation experience. We are glad to know many aspects of us, are satisfying your stay. Your support means a lot to us, and we cannot wait to welcome you back in the future.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
員工很有禮貌，房間很整潔舒適，
於 2019 年 9 月住了 1 晚
Mike 於 2019年10月9日的回應
Thank you for staying with us and your wonderful review. It is always our top priorities to ensure that our guests’ accommodation experience. We are glad to know many aspects of us, are satisfying your stay. Your support means a lot to us, and we cannot wait to welcome you back in the future.

8/10 不錯

Hk9up

伴侶同遊
讚好：整潔度和住宿狀況
空間幾大，設施齊全。不過服務不太滿意。打電話叫人維修電視等了半小時有多。除了服務之外，其他也是滿意。
於 2019 年 8 月住了 1 晚
Mike 於 2019年10月9日的回應
Thank you for staying with us and your wonderful review. It is always our top priorities to ensure that our guests’ accommodation experience. We are glad to know many aspects of us, are satisfying your stay. Your support means a lot to us, and we cannot wait to welcome you back in the future.

10/10 優異

Shirley

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
非常好的住宿
床舒適令人安睡
於 2019 年 9 月住了 3 晚
Hera Chau 於 2019年10月30日的回應
Thank you for staying with us and your wonderful review. It is always our top priorities to ensure that our guests’ accommodation experience. We are glad to know many aspects of us, are satisfying your stay. Your support means a lot to us, and we cannot wait to welcome you back in the future.

6/10 一般

Ka fai

讚好：整潔度
明明次次有早餐，但今次沒有，今次房冷氣有點嘈
於 2019 年 9 月住了 1 晚
Hera Chau 於 2019年10月30日的回應
Thank you for staying with us and your wonderful review. It is always our top priorities to ensure that our guests’ accommodation experience. We are glad to know many aspects of us, are satisfying your stay. Your support means a lot to us, and we cannot wait to welcome you back in the future.

8/10 不錯

真實旅客

伴侶同遊
讚好：職員與服務
大堂職員很好，我們request 可否延遲check out，很很友善地答應了。房間整體乾淨，雙人床很舒服，但廁所比較小，但地點方便，下面很多餐廳。
於 2019 年 9 月住了 1 晚
Hera Chau 於 2019年10月30日的回應
Thank you for staying with us and your wonderful review. It is always our top priorities to ensure that our guests’ accommodation experience. We are glad to know many aspects of us, are satisfying your stay. Your support means a lot to us, and we cannot wait to welcome you back in the future.