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Reviews of Aston Waikiki Circle Hotel

3 out of 5
Aston Waikiki Circle Hotel
2464 Kalakaua Ave, Honolulu, HI

Reviews

8.4

Very good

Rating 10 - Excellent. 522 out of 1004 reviews" "
Rating 8 - Good. 274 out of 1004 reviews" "
Rating 6 - Okay. 110 out of 1004 reviews" "
Rating 4 - Poor. 51 out of 1004 reviews" "
Rating 2 - Terrible. 47 out of 1004 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

GOBIS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

2/10 Terrible

curt

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 11 nights in Apr 2024
Response from Kevin Wong on 15 May 2024
Aloha Curt, Mahalo for taking the time to rate your stay at Aston Waikiki Circle Hotel. If you have any additional feedback you’d like to share, we would love to hear from you.With Aloha, Kevin WongGeneral Manager

6/10 Okay

Anthony

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Close to beach
Stayed 2 nights in May 2024
Response from Shawn on 12 May 2024
Thank you!

6/10 Okay

Robert David McGee, OREGON CITY

Liked: Staff & service
Stayed 4 nights in May 2024
Response from Shawn on 12 May 2024
Thank you for the review. How can we improve to make the score higher?

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was fantastic!
Stayed 3 nights in Apr 2024
Response from Shawn on 12 May 2024
Thank you so much, Amy! We will let our front desk agents know. See you next time!

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent and very friendly people, we are very satisfied.
Stayed 2 nights in May 2024
Response from Shawn on 12 May 2024
Thank you for your wonderful review, Laura! We will pass on your nice comments to our front desk agents. We hope you can visit us again soon!

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was available but cramped for a bigger vehicle but overall this was a nice place. The location is great.
Stayed 1 night in May 2024
Response from Shawn on 15 May 2024
Thank you for your feedback, Jennifer. There are only 22 spaces in the garage, so it's limited. We believe we have the best location in Waikiki, especially for the price. We hope you consider us again for your next visit!

8/10 Good

Raider Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent spot for a fun weekend on Waikiki! I recommend upgrading to the ocean view, it’s absolutely worth it!
Stayed 4 nights in Feb 2024
Response from Shawn on 30 Apr 2024
Thank you for your feedback, Raider! Yes, taking advantage of our amazing location is the best way to enjoy your stay! We hope to see you again soon!

4/10 Poor

John

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel doesnt even have a lobby. The front desk is outside next to a driveway. Rooms are tiny. Ocean view room had no such thing. The advertizing makes it sound like a real hotel. Its not, really.
Stayed 1 night in Apr 2024
Response from Kevin on 28 Apr 2024
Aloha,Sorry, the hotel was not to your liking. The hotel was built in the 60's, and we tried to keep it's original charm, with a few modern upgrades. Mahalo

8/10 Good

colleen

Travelled with partner
Liked: Cleanliness, staff & service
Position to beach excellent
Stayed 2 nights in Apr 2024
Response from Shawn on 27 Apr 2024
Thank you, Colleen! We believe we have the best location in Waikiki. We hope to host you again soon!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for us.
Stayed 1 night in Apr 2024
Response from Shawn on 25 Apr 2024
Thank you so much for your stay!!!!!

8/10 Good

Carlos Manuel, Alhambra

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Location makes this place convenient, Staff was very hospitable. Rooms are clean and comfortable for the value it’s a gem..
Stayed 6 nights in Apr 2024
Response from Shawn on 25 Apr 2024
Thank you for your great feedback! We hope to see you again soon!

8/10 Good

Hester

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Problem with refunding our paid for reservation charge paid for in full at check out 2weeks gone by pending charges still showing?????Joel oh don’t worry !! Mahalo ! Um what to do
Stayed 6 nights in Apr 2024
Response from Shawn on 25 Apr 2024
Aloha! Please converse with your credit card company about the pending hold being removed.

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location most of the staff is pleasant just wish they would let you stay in your room after check out cause we had a late fligjt I was very willing to pay but told rooms were sold out then people came while we were waiting to leave and they were offered 3 rooms !Really felt slighted
Stayed 10 nights in Apr 2024
Response from Shawn on 25 Apr 2024
Thank you for your review! We have been very busy, so we haven't been able to offer late check outs. If guests check out early, we let incoming guests check-in early that day. It depends on what category the guests booked. Thank you for staying with us!

6/10 Okay

Jodi

Travelled with partner
The shower was extremely small and old, the room was really small too for the price.
Stayed 7 nights in Apr 2024
Response from Kevin Wong on 23 Apr 2024
Aloha Jodi, We appreciate your candid feedback. We sincerely apologize for the shortcomings that made your stay an unpleasant one. We have made a note of your feedback and will share it with our team. With Aloha, Kevin WongGeneral Manager

10/10 Excellent

Leanna

Stayed 4 nights in Apr 2024
Response from Shawn on 25 Apr 2024
Thank you so much!!!!!

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how close it was to the beach and all the dining options. And how friendly the staff was.
Stayed 4 nights in Apr 2024
Response from Shawn on 25 Apr 2024
Thank you for your great feedback! We believe we have the best location in Waikiki! We'll relay your comments to the staff.

8/10 Good

MA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024
Response from Shawn on 25 Apr 2024
Thank you!

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location for all the areas we wanted to visit. Staff were very helpful during our visit.
Stayed 5 nights in Apr 2024
Response from Shawn on 25 Apr 2024
Thank you for your wonderful feedback! We'll share your comments with our staff members.

8/10 Good

Terry

Stayed 2 nights in Apr 2024
Response from Shawn on 7 May 2024
Thank you!

10/10 Excellent

Lina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Shawn on 25 Apr 2024
Thank you so much!!!!!

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay as usual. Loved the updated balcony doors and louvred blackout panels. The change from vertical balcony railings to clear glass panels was a real plus too! The housekeeping service and staff was terrific, very friendly and everything clean where it mattered (a few floor corners could use an extra scrub where the mop doesn't quite reach). The bed was super comfortable, the linens always crisp and clean, and the complimentary room coffee was delicious. If you want the same impeccable views but don't need(or want!) the fuss and fancy of the places down the street then this is place for you.
Stayed 10 nights in Mar 2024
Response from Shawn on 13 Apr 2024
Thank you so much for staying with us, Lisa! We are overjoyed you keep coming back to us. We're so thrilled you enjoyed the updates. We are continually trying to improve the rest of the hotel as well. We can't wait to host you again!

8/10 Good

Carol

Disliked: Amenities
Love the circle as the views are stunning. My good shirt wasn’t in my luggage when I got home and we packed everything. Hmmm
Stayed 1 night in Apr 2024
Response from Shawn on 13 Apr 2024
Thank you for your stay! I checked the Lost & Found Logbook, but nothing was retrieved by the housekeeping staff. We hope you can find it! Please visit us again!

8/10 Good

Carol

Travelled with partner
Disliked: Amenities
The views are fantastic. The location is central. A/C and road noise gets pretty tiresome. Location, location, location!
Stayed 8 nights in Apr 2024
Response from Shawn on 13 Apr 2024
Thank you for your nice feedback! We have the best views and location in Waikiki! The downside is the main street of Kalakaua Avenue is in front of us. We hope you can visit us again!

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Shawn on 9 Apr 2024
Thank you so much, Jeffrey!

8/10 Good

David

Liked: Cleanliness, staff & service
The property is older and the rooms are dated. It is right on the beach. Close to everything. Had to pay for parking which I didn’t know before hand.
Stayed 2 nights in Mar 2024
Response from Shawn on 9 Apr 2024
Thank you for your review. We believe we have the best location in Waikiki. The parking rate is listed on our website, and surrounding hotels charge 10 more per night as well. We hope you consider us again for your next trip to the islands.

8/10 Good

Dennis, hayward

Travelled with group
Loud and stupid motorcyclist gang pedaling the gas throttle. Around 11pm at night when tourist sound a sleep. Otherwise the hotel is average surroundings.
Stayed 7 nights in Mar 2024
Response from Shawn on 9 Apr 2024
Thank you for your review. There is a noise ordinance at 10pm. Hopefully, HPD pulled them over. We hope you can visit us again!

10/10 Excellent

Navid

Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms, great vewis, great location. Breakfast line was so big that we had to go elsewhere everyday.
Stayed 2 nights in Mar 2024
Response from Shawn on 9 Apr 2024
Thank you for your wonderful review! Eggs 'n Things is busy every day. It's unbelievable! Please ask us for other suggestions during your next stay.

10/10 Excellent

Tricia, Lutherville

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Across street from beach. Great views! Water refilling station. DVD rentals.
Stayed 3 nights in Mar 2024
Response from Shawn on 2 Apr 2024
Thank you so much! We can't wait to host you again!

8/10 Good

richard

Stayed 1 night in Mar 2024
Response from Shawn on 25 Apr 2024
Thank you!

6/10 Okay

Alyssa

Travelled with family, Travelled with family and small children
Disliked: Amenities
I’m pretty neutral with this review. I didn’t love it but i didn’t hate it the hidden fees that they don’t really disclose until you get there is kinda ridiculous. The hotel is OUTDATED. My TV in my room was extremely old and there was an old Playstation to act as a DVD player. Didnt even use it. The resturaunt downstairs was pretty good but you HAVE to get there early like 6-7am otherwise expect to be waiting for over an hour. The only absolute positive thing i can say about the hotel is the location. The beach is STEPS away.
Stayed 4 nights in Mar 2024
Response from Shawn on 2 Apr 2024
Thank you for your review. We are one of the older hotels in Waikiki which is why we're much more affordable than the surrounding hotels. We hope you can give us another chance.

10/10 Excellent

Amber Moy

Travelled with group
Liked: Cleanliness, staff & service
No real lobby, no pool no place to wash anything
Stayed 7 nights in Mar 2024
Response from Shawn on 31 Mar 2024
Thank you for staying with us!

10/10 Excellent

Irene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience staying at this hotel. All is excelent.
Stayed 6 nights in Mar 2024
Response from Shawn on 31 Mar 2024
Thank you so much Irene! We're so happy you enjoyed your stay! We can't wait for your next visit!

10/10 Excellent

Yuko

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view!
Stayed 6 nights in Mar 2024
Response from Kevin on 26 Mar 2024
mahalo for your stay with us.

10/10 Excellent

Nigel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little property. Hallways are a little noisy but the place is clean and the location is amazing. Cleaning staff were great, as were the front desk employees.
Stayed 1 night in Mar 2024
Response from Shawn on 26 Mar 2024
Thank you for your excellent feedback, Nigel. We'll let the housekeepers and front desk agents know to keep up the great work. We're waiting for your next visit!

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel, its clean close to shopping abd dinning. Easy access to the beach. Staff is amazing. This is the 3rd time staying here
Stayed 5 nights in Mar 2024
Response from Shawn on 26 Mar 2024
Thank you so much James! We'll let our employees know they're doing a wonderful job. We can't wait for your 4th visit!

8/10 Good

Gerald

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2024
Response from Shawn on 26 Mar 2024
Thank you!

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was the best part of this hotel, right across the Waikiki beach and to the shops and restaurants. Room was a bit small-we pretty much compared it to a cruise ship room and bathroom. Doable and the views from the room was spectacular especially the sunrise and sunsets!
Stayed 4 nights in Mar 2024
Response from Shawn on 26 Mar 2024
Thank you so much for your amazing review, Teresa! Our location is in the heart of Waikiki, and we're so happy you took advantage of it. We can't wait for your next vacation to the islands!

8/10 Good

Chester

Travelled with family
Liked: Cleanliness, staff & service, amenities
This property is a 3 star property and so is fairly old and dated but it is in the most fantastic position. The rooms are small but ok, the beds comfortable, and the room clean. Parking was expensive but they gave an option of another park 8 minute walk away for $25 a night. I then found street parking an 8 minute walk away for free so that was a very good option.The position really does give this property a good rating as it is right across from Waikiki beach and in the heart of everything.
Stayed 4 nights in Mar 2024
Response from Shawn on 26 Mar 2024
Thank you for your great feedback, Chester! We're thrilled you enjoyed our excellent centralized location. We hope to host you again soon!

8/10 Good

Angeline N, Colorado Springs

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older hotel but nicely updated. The bathroom was fairly small with only a stand up shower, but otherwise very clean and modern. Not a lot of on-site parking available, but we were lucky enough to get a spot and was provided a clicker to get in and out as needed. I would definitely stay again.
Stayed 2 nights in Feb 2024
Response from Shawn on 26 Mar 2024
Thank you for your wonderful review, Angeline! We're so glad you enjoyed your stay with us. Parking is limited. If it's not available the day of arrival, we try to get you a stall the next day. We can't wait for your next visit!

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Mar 2024
Response from Kevin on 19 Mar 2024
mahalo for staying with us.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
There are three rooms on each floor that have incredible views. Make sure your room is on an upper floor and frankly the view is unbeatable. There are no amenities at this hotel which is just fine because you were in Honolulu for the beach.
Stayed 7 nights in Mar 2024
Response from Shawn on 18 Mar 2024
Thank you for your feedback Christopher! Yes, the front 3 rooms are Ocean Front & Ocean Front Deluxe rooms! They are the best rooms in the hotel. We hope to see you again soon!

10/10 Excellent

Hinne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location is very convenient, waikiki beach is right infront of the property, they also provide beach towel for guest with no fee. There is a lot of good restaurants nearby the hotels. There is also parking available but you have to pay extra fee for that. This is really good hotel if you wanna stay near waikiki.
Stayed 3 nights in Mar 2024
Response from Shawn on 18 Mar 2024
Thank you so much for your wonderful feedback! We are thrilled you enjoyed the excellent location. Parking is scarce in Waikiki, so most hotels charge a parking fee. We are glad you recommend our hotel. We can't wait to see you next time!

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Super friendly and helpful staff.
Stayed 1 night in Mar 2024
Response from Shawn on 18 Mar 2024
Thank you so much Timothy! We are overjoyed you had an excellent stay with us! We hope you can come back again in the near future!

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, clean room, friendly staff.
Stayed 1 night in Mar 2024
Response from Shawn on 18 Mar 2024
Thank you for the excellent feedback! We are so glad your stay with us was enjoyable! Please come back and visit soon!

6/10 Okay

Britanny, Fairbanks

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness
The location of the hotel was great, but the room and hotel itself was very small and outdated. Only two small elevators for the whole hotel, guest parking is very limited and expensive $45 a night. The "amenities" offered on the website are a joke. We never received the free sand toys that are listed on the website for each room, when we asked we were told we could use whatever other guests had left in the parking lot. Very disappointed, wouldn't recommend and won't stay again.
Stayed 7 nights in Jan 2024
Response from Kevin Wong on 12 Mar 2024
Aloha Britanny, While we’re glad to know that you enjoyed our convenient location, we regret to know that your stay was anything but perfect. We deeply apologize for the inconvenience caused. We have passed along your concerns to our team.With Aloha, Kevin WongGeneral Manager

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the beach and the beautiful sunsets. Very friendly staff. Great view from the ocean view room.
Stayed 7 nights in Feb 2024
Response from Shawn on 18 Mar 2024
Thank you for your great feedback! We have the best location in Waikiki, so we can provide amazing views. Please visit us again in the near future!

8/10 Good

Kelly K

Stayed 1 night in Mar 2024
Response from Shawn on 26 Mar 2024
Thank you!

10/10 Excellent

Tarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to the beach. Clean and comfortable. My family really enjoyed our stay.
Stayed 2 nights in Mar 2024
Response from Shawn on 18 Mar 2024
Thank you so much for your incredible review Tarah! We are thrilled you have an excellent stay! We can't until you visit us again!

8/10 Good

Elea

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff was excellent. The parking lot was full and that sucked to have to park so far away and then pay to get an Uber back to the hotel. Very inconvenient and costly. Hotel seems to be very old and worn. Needs to be renovated. But view and location is excellent also.
Stayed 1 night in Mar 2024
Response from Shawn on 18 Mar 2024
Thank you for your review! There are only about 20 stalls in our garage, so it's very limited. The overflow parking is 25 compared to 45 here at the hotel. We hope you consider us for your next visit!