Pros: We loved the location of the building and places around it. Lots to see and do, relax or eat.Bed very comfortable and clean.And sweet view on the 13th floor.Cons: Check in instructions ambiguous. Not being certain, so I asked, and instead of answering my questions, I'm told to go back and read previous emails. Not good customer service!!!Come to find out when I emailed the host that I had arrived, then someone is coming from another location with key and fob.It was only 1 key and 1 fob..a real pain when my wife needs to come and get me when she had to go in early to get ready for plans.Should be 1 key and 1 fob per adult!!!Bathroom could use some updating.On next to last day, cleaning crew (man and woman) had entered my unit to clean it but then saw our stuff still inside. They were standing outside my unit when I walked up, calling trying to find out why the unit wasn't empty.It was their honest mistake, but what if my wife had been in the unit getting ready when they entered? That would have been very bad.