Hook Cheap Hotels

"Staff were very friendly and helpful"

"Hotel restaurant was good . Valet parking was understaffed. The room facing the city was loud, and you could hear all the traffic from the street. Very uncomfortable. Will not be staying here again."

"Wonderful hotel comfortable beds and pillows spotlessly clean. Nice decor. Would highly recommend and will definitely stay again "

"Ideal location for staying over the day before a flight from Heathrow. Excellent restaurant and bar area."

"Room could have been better there was someone else left over food in the mini fridge. A panel in the bath room fell off the wall when i opened the garbage can"

"Worthy of every penny spent!"

"Mixed Experience – Great Location but Hygiene Needs Improve The hotel is very well located, which made getting around quite convenient. The staff were also friendly and helpful throughout the stay, which we appreciated. However, the overall hygiene standards, particularly in the toilet, were below expectations. Additionally, the carpets in the reception area and corridors were quite old and had an unpleasant smell, which affected the overall experience. With some improvements in cleanliness and maintenance, this hotel could be a much better place to stay "

"It was my third stay and Frimley Hall provided excellent experience as always. Great massages, helpful staff, serene surroundings. Would be great to see wider choice of wines and spirits in the bar - many wineries, breweries and cider producers in the area but nothing close to local at the bar."

"This hotel is extremely big; many rooms are in flat-style blocks that feel disjointed from the main hotel, but it's good for big events. The drinks are at a high premium rate but the staff lack knowledge of how they should be served. The pool is family-friendly, so it's not good for couples looking to relax. Our bathroom needed some TLC, the bath panel had blown, however, Penhaligons soap is a nice treat. The outside areas are lovely for walks. "