All the staff are very helpful and knowledgeable! Our favorite staff was Captain Larry! He greeted us every morning. He even brought a fresh coconut cut open ready to drink for each person in our family! Always kind and positive! Communication with the resort was quick and easy through What's app. This was our 3rd visit at Jaguar Reef and I'm sure we will choose them again!
Amelia
於 2024 年 7 月住了 8 晚
10/10 優異
Kelie
家人同遊
2024年6月27日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful property with fantastic staff and amenities.
Kelie
於 2024 年 6 月住了 6 晚
10/10 優異
Kristen Alexzandra
2024年6月1日
Kristen Alexzandra
於 2024 年 5 月住了 4 晚
4/10 欠佳
GLEN (Spanish Lookout)
2024年4月7日
GLEN
於 2024 年 4 月住了 1 晚
10/10 優異
Kristy
家人同遊
2024年3月25日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very relaxing and great people!
Kristy
於 2024 年 3 月住了 2 晚
10/10 優異
Anna
家人同遊
2024年3月14日
讚好:整潔度、職員與服務、設施服務和住宿狀況
This was our seond stay here and as always the staff was amazing and attentive. On this trip we also went into town to eat and were not dissapointed.
Anna
於 2024 年 3 月住了 4 晚
10/10 優異
Amy
親子同遊
2024年2月27日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful property, very friendly and responsive staff, delicious food, great beach amenities, safe and family-friendly. We had a room on the second floor with a hot tub on the balcony over looking the ocean, which was so luxurious. Couldn’t say a negative thing and would highly recommend.
Amy
於 2024 年 2 月住了 3 晚
10/10 優異
Burke (Irmo)
家人同遊, 多人同遊
2023年12月24日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff are great. They are the most important part of the stay!
Burke
於 2023 年 12 月住了 5 晚
10/10 優異
Robin or Lindsey
2023年12月13日
Robin or Lindsey
於 2023 年 12 月住了 4 晚
6/10 一般
Lee
家人同遊
2023年12月3日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The property was beautiful! Belize is an amazing country with super nice people! The Mayan ruins were awesome to see and explore! The food choices were limited and the dining times were also. Had to go out into town to get better options.
Lee
於 2023 年 11 月住了 5 晚
10/10 優異
Ken
2023年11月12日
讚好:整潔度、職員與服務和住宿狀況
Ken
於 2023 年 11 月住了 2 晚
10/10 優異
sarah
2023年10月28日
讚好:整潔度、職員與服務、設施服務和住宿狀況
I loved that this hotel had a lot of extra ways for visitors to get to know Belize. They had a fantastic story telling night by the fire pit. It gave a sweet glimpse into the culture of Belize. Might need more al la carte options on the cafe menue.
sarah
於 2023 年 10 月住了 1 晚
10/10 優異
Monique
2023年9月23日
讚好:整潔度、職員與服務和住宿狀況
Monique
於 2023 年 9 月住了 2 晚
6/10 一般
Sarah
2023年8月10日
讚好:職員與服務
不滿:設施服務和住宿狀況
When I arrived to the property, at first glance I thought is was beautiful and amazing. The staff were great. Love the knowledge and how out going Caption Larry and Big Baby were during my stay.
As time went on, I started having issues.
First I had to request toilet paper 3 times.
I later found 2 screws at the bottom of my pool on my deck.
My air in the room didn’t work that well.
The food in the restaurant wasn’t the best.
Power went out a couple times during the stay for over 30 minutes. I was surprised how nice looked, that they didn’t have any power backups.
The railing on my balcony had rotten wood.
And on my last day, my water in the shower and sink stop working. When I reported to the front desk, I was informed that a pipe burst.
I was never offered any compensation for the inconvenience. This could be a really nice place if the ownership would spend more on repairs.
Sarah
於 2023 年 8 月住了 5 晚
6/10 一般
Lenny
家人同遊
2023年8月2日
讚好:整潔度、設施服務和住宿狀況
不滿:職員與服務
The
Lenny
於 2023 年 7 月住了 4 晚
10/10 優異
Brianna
伴侶同遊
2023年6月13日
讚好:整潔度、職員與服務和住宿狀況
I fully enjoyed my first out of country experience. The staff was welcoming and supportive. The experience was was completely amazing.
Brianna
於 2023 年 6 月住了 4 晚
8/10 不錯
Marlene
2023年6月7日
讚好:整潔度和職員與服務
I liked that the rooms had private pools with colored lights and a sitting area, very nice. My room #25 was nicely designed, unlike my brother and sil's room where the first thing you saw was a toilet. The lock on my outside door broke, and it had to stay unlocked for the majority of the stay. The glass door was difficult to lock and unlock, you had to get the hang of it. Consider doing more preventative maintenance and changing to a card key entry. The staff is top notch. I forgot to tip the lady who brought back my laundry. I was distracted by a call and I am truly sorry.
Marlene
於 2023 年 6 月住了 4 晚
10/10 優異
Randall
2023年5月21日
Randall
於 2023 年 5 月住了 7 晚
6/10 一般
David
伴侶同遊
2023年4月30日
讚好:整潔度、設施服務和住宿狀況
Beautiful property, good food, overpriced and mixed customer experience. The framework for an amazing resort are in place, but the hospitality and attention to facilities is still very much in its infancy. There needs to be more welcomeness and warmth from staff during interactions. Too many times I felt like I had to earn their attention or incentivize them. Management team was helpful when concerns were raised. I’m confident that soon the experience will better align with the prestige this resort strives to reflect.
David
於 2023 年 4 月住了 7 晚
10/10 優異
Irina
家人同遊
2023年4月23日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Location of the hotel is beautiful and very convenient. We took our parents to the Monkey River, Gailes Point lagoons, Sittee River and there were plenty of other tours available. We had a 2-bedroom suite with a private pool. It was absolutely beautiful and very well appointed. The private pool is worth the extra money we paid for the room. Housekeeping didn't come in for the last few days but it didn't bother us. Everything in the suite was new and well taken care of. Food at the restaurant was delicious and the view was gorgeous. Staff was very friendly and accommodating. We're looking forward to staying there again!
Irina
於 2023 年 2 月住了 6 晚
8/10 不錯
Sharon
家人同遊
2023年4月4日
讚好:整潔度、住宿狀況和客房舒適度
The 2BR condo was great for our 3 nights.
Clean and close to the beach. The amenities at Jaguar Reef were great.
Only complaint is that on the last day of our stay there was a pretty loud party that went on for a lot of the day, directly in front of our patio, which was pretty disruptive. Other than that, it was a good stay.
Sharon
於 2023 年 3 月住了 3 晚
10/10 優異
Charles
2023年4月2日
讚好:職員與服務和設施服務
I loved the Dock Bar the rooms were amazing and kept clean. The staff from the the front desk to the bartenders to the restaurant manager are awesome and willing to answer any question and assist with anything! Every day was beautiful and fun. Shot out to Kaptain Larry - super nice and gave great local suggestions!