"The hotel room we stayed in was on the 5th floor, overall it was fairly clean, but the carpet was fairly dirty, definitely needs a good clean or changing. Did have issues with the tv picture freezing 3 of 4 nights we stayed, mentioned it to reception the first two nights, they sent the maintenance man around who had a look at the pictures and said it’s was the WiFi drop outs and couldn’t do anything, and left,
Breakfast was average, nothing outstanding, even though a good choice of western and Asian dishes to choose from.
On the last night we requested an Asian vegetarian breakfast pack to take away and help with the luggage to be brought down for 6am as we were checking out at 6am and we would be leaving by 6:05-610 via taxi,
But when we arrived at the reception desk 5:50 to check out and enquired about the luggage and breakfast, we got blank looks,
So when reminded what was arranged the night before and they found the paperwork confirming the request, the acted on the requests,
By 6:15 we finally received the luggage and the breakfast packs which annoyed the taxi driver who was waiting since 6:00,
When we finally settled down at the airport to have the breakfast, we were deeply disappointed that we got a small cheese sandwich, pastry, water and banana definitely not Asian vegetarians, considering what we paid for full breakfast, it was deeply disappointing."