I had a single room as did my friend they were both excessively hot with no fans, there was a unit somewhere close by that kept both of us awake all night - rooms 304 and 306.
The staff did get us fans but none of our windows opened. My friends toilet seat was cracked, and she had no TV remote.
So sorry would not recommend if a single room was required
Ann
2025 年 7 月入住 1 晚
8/10 还可以
Jessica
与家人及幼儿出行
2025 年 7 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location if you have a car from Gatwick
Jessica
2025 年 6 月入住 1 晚
10/10 超赞
Darren
2025 年 7 月 2 日
Darren
2025 年 7 月入住 1 晚
2/10 糟糕
Helen
2025 年 6 月 29 日
满意:清洁度
不满意:住宿条件和设施
Be careful as the transfer to the airport is not free , you have to make your own way and it cost £25-30 each way!
Helen
2025 年 5 月入住 1 晚
6/10 一般
Chloe
2025 年 6 月 25 日
满意:员工和服务
不满意:住宿条件和设施
Very basic accommodation in a building that could use some investment but it’s clean, the staff are friendly and helpful and it was exactly what I needed it to be in terms of convenience for the airport. If you’re staying more than one night, you need to be ok with plane noise.
Chloe
2025 年 6 月入住 1 晚
6/10 一般
Babatunde
2025 年 6 月 23 日
不满意:服务设施
The bed wa rather small to be called a double bed as advertised. The bathroom space is too confined.
Babatunde
2025 年 6 月入住 1 晚
10/10 超赞
Roger
与配偶出行
2025 年 6 月 17 日
满意:住宿条件和设施,清洁度
Convenient to airport and taxi recommendation
Roger
2025 年 6 月入住 1 晚
2/10 糟糕
Ryan
与配偶出行
2025 年 6 月 17 日
Worst night sleep ever, bed was terrible, hardly slept
Ryan
2025 年 6 月入住 1 晚
8/10 还可以
Chris
2025 年 6 月 10 日
Chris
2025 年 6 月入住 1 晚
8/10 还可以
Robert
2025 年 6 月 8 日
满意:住宿条件和设施,清洁度
Pros. Plenty of free parking, clean, restaurant and bar, friendly staff.
Cons. Plane noise, room with coach parked immediately outside of room window.
Robert
2025 年 6 月入住 2 晚
6/10 一般
Jeet
2025 年 5 月 29 日
不满意:住宿条件和设施
Overall the average stuff
Jeet
2025 年 5 月入住 1 晚
2/10 糟糕
Imanda
与配偶出行
2025 年 5 月 19 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
We were put in a room with no window. Was extremely small and stifling. You get what you pay for. Breakfast very disappointing with unbearable loud music playing early in the morning .
Imanda
2025 年 5 月入住 1 晚
4/10 很差
Karen
与配偶出行
2025 年 4 月 30 日
满意:员工和服务,清洁度
不满意:住宿条件和设施
Needs new mattresses had very little sleep as very hard mattress we had dinner in bar area that wasn’t very good either was frozen food to microwave to plate staff are lovely though.
Karen
2025 年 4 月入住 1 晚
8/10 还可以
Soraya
与家人出行
2025 年 4 月 24 日
满意:员工和服务
Easy to check in and out.
Soraya
2025 年 4 月入住 1 晚
2/10 糟糕
真实旅客
2025 年 4 月 17 日
不满意:员工和服务、住宿条件和设施、客房舒适度
Disappointed!!!
We were in room 220 - this was at the other end of the hotel away from reception. On arrival (approx.15:45pm) we had to manoeuvre our cases around dirty bed linen and trolleys. Outside the door to our room were 4 x black bags full of rubish. I originally picked this hotel as a ‘carvery’ was advertised. However upon arrival we were told that ‘the carvery is not on this evening’. So we thought we’d just have a couple of drinks in the bar. At this point we were informed the bar wouldn’t open until 6pm. Eventually we decided to drive to another pub (back near Gatwick airport) and we ate there instead. In the evening when we got back, the room was hot and stuffy with no A/C and no way of opening the window. We were both relieved to leave in the morning!
真实旅客
2025 年 4 月入住 1 晚
10/10 超赞
Anas
2025 年 4 月 16 日
Anas
2025 年 4 月入住 7 晚
6/10 一般
Krisztina
与家人出行
2025 年 4 月 13 日
满意:员工和服务,清洁度
What was wrong that there was no air in the room, we couldn't open any windows. The TV was set to a different language as English so we couldn’t watch anything at the evening. The food was expensive so we didn’t eat there at all. Otherwise it was clean, quiet and good for 3 nights.
Krisztina
2025 年 4 月入住 3 晚
4/10 很差
BEN
商务旅客
2025 年 4 月 7 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
BEN
2025 年 4 月入住 1 晚
6/10 一般
Wayne
2025 年 4 月 6 日
不满意:住宿条件和设施
Wayne
2025 年 4 月入住 1 晚
10/10 超赞
Bobby
商务旅客
2025 年 3 月 25 日
Great place to stay, my tv didn’t work in my room spoke to a lovely person named Hazel, from reception, she resolved the problem by moving me next door and made sure my tv worked. Thank you .
Bobby
2025 年 3 月入住 1 晚
10/10 超赞
Ruoyan
2025 年 3 月 19 日
满意:清洁度、员工和服务、住宿条件和设施
Ruoyan
2025 年 3 月入住 1 晚
6/10 一般
Susan
2025 年 3 月 14 日
Disappointing stay
Rooms are very small and very hot. Secondary glazing had been installed but was not sound proofed. Weeds grew within the original frames. Bath was tiny with very high sides and no rails to help you get in or out. As a short person it was a struggle. When we arrived there was piles of dirty laundry pukes outside the door so. The corridor which remained until after we went to bed. I tripped over a packet of toilet rolls. Clearly a health and safety and fire risk . Beds were uncomfortable and had clearly seen better days , the mattress needed replacing you could feel the springs. The outside of the hotel was very run down. Food was medocre, pub didn’t open until 6pm and the restaurant was closed. . On the plus side the staff were friendly and helpful and everywhere was very clean . Clearly catering for the airport traveller and wanting to make a
Susan
2025 年 3 月入住 1 晚
2/10 糟糕
John
商务旅客
2025 年 3 月 6 日
满意:清洁度
不满意:住宿条件和设施,员工和服务
SHOCKING
The hotel was due to close for refurbishment but NO-ONE told me before I arrived or on arrival. Restaurant closed, bar supplied very limited, failed to inform me that breakfast (pre booked!) want available on Sunday morning leaving me with no food before a days work. Manager disinterested and facetious. Written complaint to Customer services has still not been responded to! Shouldn't bother refurbishing - just shut it down! Will never book with this organisation again.