Horn Lake Hotel with Pool

"Breakfast and the evening social were great. Staff was very nice and accommodating. Room was clean and comfortable. "

"Room was clean, housekeeping did a great job. Breakfast was what to be expected for being included in the stay. You have a mixture of staff hospitality. Parking was extra but on the property able to access from the building. "

"Checking in the clerk was very friendly and helpful. It was the shifts that followed that was horrible. The customer service went down tremendously from that evening til the next day. We also experienced the smell of marijuana heavily in our room after being gone all day. The staff handled this very poorly. I just feel like if I pay my hard earned money that my concerns should be addressed properly. It wasn’t til checkout that the host that was originally there at check in assured me that I wouldn’t get an extra charge and apologized. Honestly I would never book this hotel again. The area was really convenient but I’d rather travel a little further that have to deal with attitudes."

"The hotel was clean, modern and convenient. The staff was pleasant and we had a wonderful overnight stay."

"Clean room, nice looking hotel"

"A trip back in time, all was fantastic, accommodations from upkeep, rooms, restaurant food and the drinks in the lobby bar was fantastic. The hotel gives you the feeling of going 50 years back in time. Southern charm and hospitality. And not to forget the Duck ceremony every day, going from the fountain up to their sleeping quarters on the roof."

"yes and yes"

"They promoted food at the bar but when we asked about it, the fryer was broken. "

"Clean room, breakfast was fine"