Karuizawa Hoshino Onsen Hot Spring Hotels

"Good value for family. Enjoyed the dinner! "

"Wonderful property with wonderful staff. "

"The lounge is amazingly comfortable "

"Very thoughtful and helpful staff, always offering us heat packs/ umbrella when we leave in the morning. Onsen is small but has both indoor and outdoor areas, good vanity supplies and hair dryer. Location is excellent if you drive and want to be based near the Hoshino resort area. Plenty of things to explore within 20min drive from hotel."

"Lovely stay within walking distance of local cafes/noodle restaurant and the bird sanctuary forest. Great place to use as a base to get outdoors and explore."

"Great room"

"The room was nice and spacious. "

"good"

"l stayed this hotel with my wife.we want to stay here next time.good place!"

"Nice building with nice design and excellent facilities. We highly recommend to everyone and we definitely come again next time. Thanks🙏"

"Excellent service "

"Friendly check-in, large clean room with comfortable beds. Good bathroom with nice toiletries. Excellent breakfast. Would highly recommend."

"非常棒的位置，服务和设施。服务一流。无论是Villa的接待人员还是滑雪场的工作人员态度都非常好，非常客气。前台的妹子都很漂亮，还兼当司机，有什么问题都非常耐心的回答，有一次电话里沟通不清还特地跑到别墅当面给我示范。租赁滑雪装备时工作人员也非常耐心的给我们一件件试穿，还主动叫车送我们回别墅。住villa的客人在度假村内无论去哪都可以叫专车接送，去车站和购物中心也有专车接送，其实距离也不远，后面都不好意思麻烦他们了，自己走过去。别墅非常温馨舒适，房间也大，我们一层楼别墅住6大1小也没觉的局促。滑完雪泡个温泉，到服务中心喝个免费下午茶，再回到别墅点起个火炉坐在摇椅上简直是神仙般的享受。唯一觉得差点的就是温泉的设施，进门就要脱鞋，一路赤脚走到二楼，更衣室地板都有水，不是很干净，也没有按摩椅，和专门的温泉酒店还是有差距，但也算不错了"

"comfortable accommodation for family vacation with 4 person. "

"Lovely hotel "

"It was a good stopping place for the outlet shopping. Good location with lots of local eateries. "

"The staff is very helpful and always warm welcome. The location is very good and quiet. "

"The room was spacious and very clean. "

"This new hotel is absolutely gorgeous! The amenities make your stay comfortable, relaxing, and cozy. The onsen has a lovely view. Restaurant breakfast was delicious with a wide variety of options. The rooms have been thoughtfully designed. Staff are friendly, helpful, and provide service that was above & beyond. We’re already looking forward to visiting again! "

"Staff was extremely friendly and helpful. Room was nice and comfortable for our group of 3."