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关于肯尼迪机场丽笙酒店的点评

3.5 out of 5
肯尼迪机场丽笙酒店

点评

6.8
10 分 - 超赞。384 条好评，共有 1242 条点评" "
8 分 - 还可以。264 条好评，共有 1242 条点评" "
6 分 - 一般。209 条好评，共有 1242 条点评" "
4 分 - 很差。166 条好评，共有 1242 条点评" "
2 分 - 糟糕。219 条好评，共有 1242 条点评" "

7.6/10

清洁度

7.4/10

员工和服务

6.4/10

服务设施

6.8/10

住宿条件和设施

7.0/10

环保

点评

10/10 超赞

zixiao

2023 年 11 月入住 1 晚

4/10 很差

Meher

The hotel did not have my reservation… not sure where the disconnect was… checkin took over an hour and several calls to Expedia
2024 年 5 月入住 1 晚

8/10 还可以

Moussa

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nea to jfk and nice reception
2024 年 5 月入住 1 晚

2/10 糟糕

sushaiv

满意：员工和服务
不满意：住宿条件和设施，清洁度
not good
2024 年 4 月入住 1 晚

4/10 很差

Phoebe

商务旅客
满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
His property is extraordinarily dated and seems like it’s in the process of being rehabbed And got stopped along the way. It seems like it is a transitioning housing unit.
2024 年 4 月入住 1 晚

6/10 一般

Chloe

满意：清洁度
不满意：员工和服务
The rooms are nice
2024 年 4 月入住 1 晚

2/10 糟糕

Michael

与配偶出行, 商务旅客
不满意：服务设施
Woke up to bites all over my body and they have bed bugs when I got to the airport there was 2 of them inside my socks I called the hotel manager and he was very rude and not willing to comp us
2024 年 4 月入住 1 晚

10/10 超赞

Pastor

与家人出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I love it
2024 年 4 月入住 1 晚

2/10 糟糕

Emmanuel

不满意：住宿条件和设施，员工和服务
It ‘s very terrible
2024 年 4 月入住 1 晚

4/10 很差

Kiyoshi

不满意：住宿条件和设施，员工和服务
2024 年 4 月入住 1 晚

4/10 很差

Murray

与配偶出行, 商务旅客
不满意：住宿条件和设施，员工和服务
Location is convenient, but that's literally the only benefit of staying here. The entire property is under construction. Very slow check-in, which is painful when you're just getting off a flight. Very expensive.
2024 年 4 月入住 1 晚

8/10 还可以

Aishah

与家人出行
满意：清洁度、员工和服务、服务设施
WORK IS BEING DONE AND IT DOESN'T LOOK NICE...YET
2024 年 4 月入住 2 晚

6/10 一般

Mark

商务旅客
满意：服务设施，员工和服务
Lounge unavailable while under construction, no included breakfast buffet
2024 年 4 月入住 1 晚

4/10 很差

Mike

商务旅客
不满意：清洁度、员工和服务、住宿条件和设施
Terrible. Dirty, bad area, under construction so had to walk thru bad area just to get food. Hotel next door was turned into drug rehab and it looks it.
2024 年 4 月入住 1 晚

4/10 很差

anthony

2024 年 4 月入住 1 晚

4/10 很差

Tawa

满意：清洁度
不满意：住宿条件和设施
Poor restaurant looks more like a dining hall. No room service. Lobby area very poor conditions perhaps due to renovation.
2024 年 4 月入住 1 晚

10/10 超赞

Stephen

与家人出行
Short on parking
2024 年 4 月入住 1 晚

6/10 一般

Steven P

与家人及幼儿出行, 与家人出行
满意：员工和服务
不满意：住宿条件和设施，清洁度
The front desk staff was great. The building was under construction which we were not told. The parking was absolutely horrible and unorganized. There was one older guy doing all the work in the lot while the other guy was slow. Took forever to park. The room was clean. I saw what looked like a cockroach downstairs.
2024 年 4 月入住 1 晚

4/10 很差

Lance

2024 年 4 月入住 1 晚

10/10 超赞

Frencine

与家人出行, 商务旅客
Renovation was a big issue
2024 年 4 月入住 3 晚

4/10 很差

Alaa

满意：清洁度
2024 年 4 月入住 1 晚

10/10 超赞

Paul

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Lovely people on reception, helped to give us an enjoyable stay. Paul & Jason - England
2024 年 4 月入住 1 晚

8/10 还可以

RAFAEL

2024 年 4 月入住 1 晚

4/10 很差

Robert

2024 年 4 月入住 1 晚

6/10 一般

Cherry

与家人出行
满意：员工和服务，清洁度
Said there was a 24 hour shuttle from the airport. But couldn’t get confirmation from the kiosk call station. Called an Uber and then the shuttle randomly came. Looks like the main floor is under construction so no food.
2024 年 4 月入住 1 晚

2/10 糟糕

Amarnath

满意：住宿条件和设施
不满意：员工和服务，清洁度
Staffs behavior at reception was horrible. No proper explanation for any questions.
2024 年 4 月入住 1 晚

8/10 还可以

Catherine

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
The new room was beautiful. We were only there for 4 hours had to catch a flight.
2024 年 4 月入住 1 晚

10/10 超赞

Charles Wesley

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I will use this hotel again. But I probably WON'T use Expedia again. You know why? Expedia rejected my positive review.
2024 年 3 月入住 1 晚

10/10 超赞

Shary

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Really enjoyed my stay. The staff were very welcoming and nice. My king size room was very spacious and clean.
2024 年 3 月入住 2 晚

2/10 糟糕

Fihan

不满意：清洁度、员工和服务、服务设施、住宿条件和设施
They took an extra 70$ from me for no apparent reason
2024 年 3 月入住 1 晚

8/10 还可以

Andrea

不满意：住宿条件和设施
Close to the airport Restaurant under renovation, offered a dinner buffet which was not to my liking.
2024 年 3 月入住 1 晚

10/10 超赞

Breyonna

2024 年 3 月入住 1 晚

6/10 一般

Michael

与家人出行
不满意：住宿条件和设施
My biggest issue was getting misleading information over the phone regarding car storage for flying
2024 年 3 月入住 1 晚

2/10 糟糕

Henry

Be very careful booking through Expedia. They advertised a shuttle for this hotel and there wasn't. Plus they had no record of the booking reference even though I had a booking reference. The icing on the cake was it cost me double when I arrived. Phone ahead to make sure you exist in the system and have lots of room on your credit card. Good luck.
2024 年 3 月入住 1 晚

4/10 很差

Sarika

与家人出行
不满意：员工和服务、服务设施、住宿条件和设施
The hotel is undergoing renovation, so the dilapidated lobby and elevators were probably excusable. We had some rowdy neighbours, and thin walls. These neighbours also placed the garbage in clear plastic bags out in the hallways, which apparently is a usual practice at the hotel. On the first night of our stay the fire alarm went off at around 2 or 3 AM - the manager announced on the PA system that they were looking for the source of the fire, then announced that they located it and everything was fine. These things made us uncomfortable and we tried to ascertain through expedia the possibility of terminating our stay and seeking other accommodations. To no one’s surprise, the hotel management told the expedia team that they could not speak with them until after 11 AM (after check out time) and then when they finally spoke they told the expedia team that processing the request for refund would take 3 days (which was the length of the rest of our stay there) in addition, and most horrible of all was that they told the expedia team that the fire alarm was a test!! At 3AM!! - We ended up having to complete our stay there, and the fire alarm went off at 8AM again, in the same circumstances as before on the last day of our stay. I cannot recommend this hotel to anyone.
2024 年 3 月入住 4 晚

4/10 很差

Bazarragchaa

2024 年 3 月入住 1 晚

8/10 还可以

James

满意：清洁度、员工和服务、住宿条件和设施
The staff was pleasant
2024 年 3 月入住 1 晚

4/10 很差

Shenell

满意：员工和服务
不满意：住宿条件和设施
Upon booking I was a little hesitant after arriving I was welcomed by 3 front desk staff Celesia Juan and crystal they were very professional and soo accommodating they made my check in fast and amazing however after staying here I noticed it was also a long term rental for Red Cross victims etc other the someone pulling the fire alarm at 3am every night the renovated rooms were nice and clean
2024 年 3 月入住 1 晚

2/10 糟糕

Maria

不满意：清洁度
2024 年 3 月入住 1 晚

8/10 还可以

Tiffany-Louisa

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚

4/10 很差

Kurt

与配偶出行
不满意：员工和服务，清洁度
The room I got was neat and modern, some areas of the hotel are outdated while others are under renovation. Owing to the renovation, the lobby area was not very inviting. I was not aware of the renovations and I think persons should be made aware of this to manage expectations . Additionally the absence of luggage carts and or an option for luggage assistance is a total disadvantage for customers with multiple pieces of luggage. The staff are pleasant.
2024 年 3 月入住 1 晚

4/10 很差

Craig

满意：清洁度
不满意：住宿条件和设施
2024 年 3 月入住 1 晚

4/10 很差

Diana

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Rude staff and under construction. No breakfast. Not even coffee!!!! Front desk staff were rude. Asked if the airport shuttle outside that was outside is the one I needed to get on and she said “well it doesn’t have our logo on it, so no” and got some eye rolls.
2024 年 3 月入住 1 晚

2/10 糟糕

Rachelle

与家人及幼儿出行
满意：员工和服务
不满意：住宿条件和设施
There seem to be many people living in the hotel, and I believe they are refugees, but I am not sure. The fire alarm went off at midnight, and the hotel staff said it was a test! Then they said smoke was detected. The alarm went on for 45 min and it just felt unsafe overall.
2024 年 3 月入住 1 晚

10/10 超赞

Owen

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great stay !
2024 年 3 月入住 1 晚

8/10 还可以

TENEISHA

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The rates for the valet parking are way to high
2024 年 3 月入住 2 晚

2/10 糟糕

Marie-Elsy

2024 年 3 月入住 2 晚

10/10 超赞

Leandro

与家人出行
满意：员工和服务，清洁度
Nice stay to rest when you have a long layover on JFK.
2024 年 3 月入住 1 晚

10/10 超赞

Aliea，Brooklyn

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The room was absolutely beautiful and comfortable.
2024 年 3 月入住 1 晚

10/10 超赞

Julio

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚