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湖濱渡假村暨會議中心的評價

3 out of 5
湖濱渡假村暨會議中心
100 Clearview Dr., Houghton Lake, MI

評價

7.8

不錯

10 分評分，優異；576 則評價中有 205 則" "
8 分評分，不錯；576 則評價中有 189 則" "
6 分評分，一般；576 則評價中有 103 則" "
4 分評分，欠佳；576 則評價中有 54 則" "
2 分評分，很差；576 則評價中有 25 則" "

7.8/10 

整潔度

8.2/10 

職員與服務

7.8/10 

設施服務

7.4/10 

住宿狀況

8.2/10 

環保程度

評價

10/10 優異

Kris

於 2024 年 3 月住了 3 晚

10/10 優異

Cynthia

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff was amazing.
於 2024 年 3 月住了 2 晚

10/10 優異

William

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good times.
於 2023 年 12 月住了 1 晚

4/10 欠佳

Renay

不滿：整潔度
於 2024 年 2 月住了 1 晚

8/10 不錯

Sarah

親子同遊
讚好：整潔度和設施服務
Very spacious rooms, beautiful view. A little too pricey for the condition of the hotel.
於 2024 年 1 月住了 2 晚

4/10 欠佳

真實旅客

家人同遊
讚好：職員與服務
不滿：整潔度和住宿狀況
Disgusting
The indoor water park was absolutely disgusting. There was hair and dirt all over the ground. The water in the pools was so cloudy, you couldn’t see the bottom. The whole place needs to be power washed and bleached.
於 2023 年 12 月住了 1 晚

10/10 優異

Melissa

親子同遊, 伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Stayed here for a family Christmas party for one night. Water park for the kids was wonderful. We requested that all 4 rooms be close together (all separate reservations, too) and that was accommodated by the professional hotel staff. Location directly on Houghton Lake was beautiful, even in the winter. Hotel was clean and nicely decorated for Christmas. Bathroom linens were plush and abundant. The king bed was firm and had high quality linens on it. Breakfast hours and selection could be improved with offering some kind of protein such as eggs and sausages. The carb-laden breakfast was not healthy and the hours of 6 to 9:30 am was too early for us. We had a great time overall and would definitely come back here.
於 2023 年 12 月住了 1 晚

8/10 不錯

Reenie

讚好：職員與服務和住宿狀況
Off season is quiet. Hardly anyone there
於 2023 年 12 月住了 1 晚

10/10 優異

Sharon

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The only thing that was bad was their pool and hot tub did not work. That was one of the main reasons we stayed there. We did not get a discount on the stay either. Over all, i love this hotel. It was my 3rd time staying there.
於 2023 年 11 月住了 1 晚

8/10 不錯

Amanda

家人同遊
讚好：整潔度和職員與服務
Thanks for a great stay!
於 2023 年 11 月住了 1 晚

10/10 優異

Heather

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 2 晚

10/10 優異

Sara

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The room was very clean we stay at this hotel a lot it has a lot to do with the water park and the restaurant and they take pets so it's awesome
於 2023 年 10 月住了 1 晚
Brooklynn 於 2023年10月19日的回應
We greatly appreciate your kind feedback. Thank you very kindly we hope to see you soon call direct for the best rates!!!

4/10 欠佳

Rebecca

讚好：職員與服務
不滿：整潔度和住宿狀況
The balcony needs cleaned better.
於 2023 年 10 月住了 1 晚
Brooklynn 於 2023年10月13日的回應
Thank you for letting us be aware of the problem so we can address this

6/10 一般

Lana

於 2023 年 9 月住了 2 晚
BB 於 2023年10月13日的回應
Thank you for your support

6/10 一般

Mark

於 2023 年 8 月住了 3 晚
Bb 於 2023年10月13日的回應
Thank you for your support

10/10 優異

Ammi

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
Brooklynn 於 2023年9月6日的回應
Thank you so much for your kind feedback

8/10 不錯

George

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚
Bb 於 2023年8月25日的回應
Thank you see you soon!!!!!!!

6/10 一般

Amie

於 2023 年 8 月住了 3 晚
Bb 於 2023年9月6日的回應
Hope to see you again soon we have great new changes in the way

4/10 欠佳

真實旅客

家人同遊
不滿：整潔度、職員與服務和住宿狀況
Terrible and expensive.
The balcony was so filthy, moldy, covered in old spider webs and bugs it was unusable. The first room we had was trashed from the previous guests and not touched. Our next room had a bathroom sink that was plugged and unusable. We were able to use the water park for the one day we were there. We asked for new color bands for the next morning, the day of check out and we were told no that we couldn’t use it and it would cost an added $15 per person. This was on a Monday and absolutely no one was there. We were told no to the water park the morning of checkout after all the problems we had. Paid 395$ to stay for less than 24 hours with a trashed room, no sink in the next and was told no to the water park because we were checking out that day. The woman checking us in and out was rude and made us feel like we were bothering her with the issues and questions we had. I’ve never wasted so much money in my life. Never again.
於 2023 年 7 月住了 1 晚
Brooklynn 於 2023年8月22日的回應
I apologize for the inconvenience please stay tuned for many upgrades

2/10 很差

Lydia

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
The balcony was covered with spiders ....looked like it hasnt been cleaned in months!!! All "5" lounge chairs at the water were broken....again ONLY 5 chairs!!! The room cleaning staff were terrrible we had on 2 towels for 2 people all weekend. They never replenished any toiletries or towels!!
於 2023 年 8 月住了 2 晚
Brooklynn 於 2023年8月10日的回應
I apologize for the inconvenience of the staff and stay and we are making arrangements for better experience all around. Please give us a chance in a few months as we fix the issues at hand

8/10 不錯

Gary

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
LLP
於 2023 年 7 月住了 3 晚
B 於 2023年8月22日的回應
See you soon!!!!!

10/10 優異

Cynthia

家人同遊
讚好：設施服務
Employees where very friendly
於 2023 年 7 月住了 1 晚
Brooklynn 於 2023年8月10日的回應
Hope to see you soon !!!!!!

10/10 優異

JEHAN J

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
The view was really nice and we had access to Houghton lake. The staff was nice, especially the front desk clerk, because he was able to switch our room from garden view to lake view.
於 2023 年 7 月住了 1 晚
Bb 於 2023年8月22日的回應
Thank you for your feedback see you soon!!!

10/10 優異

Sarah

親子同遊
讚好：整潔度、職員與服務和住宿狀況
Some of the best hotel beds I have ever slept on! The kids loved the pool/mini water park. Breakfest was ok, coffee was great. No complaints, would come back for another trip.
於 2023 年 7 月住了 2 晚
Brooklynn 於 2023年8月10日的回應
Thank you for your feedback we aim to please see you soon!!

8/10 不錯

Barbara

於 2023 年 7 月住了 3 晚
Bb 於 2023年8月22日的回應
We love our guests see you soon

8/10 不錯

真實旅客

多人同遊
讚好：職員與服務、住宿狀況和客房舒適度
Thank you
This is our second or third time visiting this resort and we really enjoy it there. Upon arrival this time we were informed that our request for the first floor would not be honored. We had requested the first floor due to my husband being deaf and he feels more comfortable on the first floor. Upon entering a room, the room seem to be very clean, but the balcony on the other hand, we could not even enjoy it. There were so many spiders and bugs in cobwebs out there that we couldn’t go out there whatsoever. It would appear that the balcony really needs a good cleaning, and to be power washed often.
於 2023 年 7 月住了 2 晚
Bb 於 2023年8月22日的回應
Thank you for your feedback spider season is almost over hope to see you soon

6/10 一般

Tiffany

多人同遊
讚好：職員與服務和客房舒適度
於 2023 年 7 月住了 2 晚
Bb 於 2023年8月22日的回應
Please come back soon!!

6/10 一般

Jeffrey (Fort Wayne)

於 2023 年 6 月住了 1 晚
Brooklynn 於 2023年6月9日的回應
Thank you for your valuable feedback.We are thrilled that the Lakeside Resort has. successfully made your visit a pleasant experience wish we could do betterWe take great pride in our work, and our sincerest hope is that it helps each one of our customers are satisfied. Your feedback has demonstrated that it does, and we appreciate you letting us know.We'd love to hear from you again! If you come back in the future and would like to leave more feedback, please contact us anytime hope to see you soon!

10/10 優異

Krista

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 5 月住了 2 晚
Brooklynn 於 2023年6月9日的回應
Thank you for your valuable feedback.We are thrilled that the Lakeside Resort has. successfully made your visit a pleasant experience.We take great pride in our work, and our sincerest hope is that it helps each one of our customers are satisfied. Your feedback has demonstrated that it does, and we appreciate you letting us know.We'd love to hear from you again! If you come back in the future and would like to leave more feedback, please contact us anytime hope to see you soon!

8/10 不錯

Christy

家人同遊
讚好：整潔度、職員與服務和客房舒適度
於 2023 年 5 月住了 1 晚
Brooklynn 於 2023年6月9日的回應
Thank you for your valuable feedback.We are thrilled that the Lakeside Resort has. successfully made your visit a pleasant experience.We take great pride in our work, and our sincerest hope is that it helps each one of our customers are satisfied. Your feedback has demonstrated that it does, and we appreciate you letting us know.We'd love to hear from you again! If you come back in the future and would like to leave more feedback, please contact us anytime hope to see you soon!

10/10 優異

Corey

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful views Very nice hotel Nice staff
於 2023 年 5 月住了 1 晚
Brooklynn 於 2023年5月13日的回應
Thank you kindly for your positive feedback!!!!!!Brooklynn

8/10 不錯

Roland

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Has a nice pool. Also bar.
於 2023 年 4 月住了 2 晚
Brooklynn Benson 於 2023年4月14日的回應
Thank you hope to see you again real soon !!

10/10 優異

Miranda

於 2023 年 4 月住了 1 晚
Brooklynn 於 2023年5月16日的回應
Thank you great to have you stay with us! Hope to see you very soon

10/10 優異

Trisha

於 2023 年 3 月住了 1 晚
Brooklynn benson 於 2023年4月14日的回應
Thank you so very kindly hope to see you soon

8/10 不錯

Becky

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 3 月住了 1 晚
Brooklynn benson 於 2023年3月15日的回應
Thank you for your feedback hope to see you in the future

8/10 不錯

Tabetha

讚好：職員與服務
於 2023 年 2 月住了 1 晚
Brooklynn 於 2023年3月22日的回應
Thank you for staying with us at Lakeside Resort and conference Center as we strive to make our hotel the best we can. Stay tuned for more great updates and upgrades

8/10 不錯

Mollie

家人同遊
讚好：整潔度、設施服務和住宿狀況
We have stayed here a few times its consistently fair and there is a bar with good food attached and is in an excellent location to hit a lot of ORV trails from.
於 2023 年 2 月住了 3 晚
Brooklynn 於 2023年3月3日的回應
Thank you for staying with us. We appreciate your positive feedback and we look forward to seeing you in the near future!

10/10 優異

Jane

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 2 月住了 1 晚
Brooklynn 於 2023年3月15日的回應
Glad you had a great time see you very soon

10/10 優異

Chris

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything was great except pool was useless at least 50 kids in it and we were trying to get away from ours for the night but everything else was great
於 2023 年 2 月住了 1 晚
Brooklynn 於 2023年2月17日的回應
Thank you for staying with us. We appreciate your positive feed-back. We look forward to seeing you in the near future.

10/10 優異

Hearher

於 2023 年 2 月住了 1 晚
Brooklynn Benson 於 2023年3月6日的回應
Thank you for your kind feedback Please come see us soon!!

8/10 不錯

tom

多人同遊
讚好：職員與服務和設施服務
不滿：住宿狀況
Rooms need updates tile are falling off in bathroom. Found dirty clothes in closet from previous guest.
於 2023 年 1 月住了 1 晚
Brooklynn 於 2023年2月1日的回應
We thank you for your feedback as we are resolving the problem now.Hope to see you soon Thank you

10/10 優異

Tara

於 2023 年 1 月住了 1 晚
Brooklynn benson 於 2023年3月22日的回應
Thank you hope to see you soon!!

10/10 優異

Suzaine

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff were friendly at check in
於 2023 年 1 月住了 1 晚
Brooklynn 於 2023年1月8日的回應
Thank you for your kind response. Cant wait to see you again

10/10 優異

Aaron

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Was great
於 2022 年 12 月住了 1 晚
Brooklynn 於 2023年1月8日的回應
Wonderful Thank you

8/10 不錯

David

於 2022 年 11 月住了 1 晚
Brooklynn benson 於 2023年3月22日的回應
Thank you for your feedback as we take pride in your comments and concerns

10/10 優異

Melissa

家人同遊
讚好：職員與服務、住宿狀況和客房舒適度
Good time
Much better than our last stay! Staff was great & allowed us an early check in. There were hairs from a previous visitor in the bathroom but otherwise clean. Pool ran out of towels but were replaced in a relatively timely manner. The fitness room was not available.
於 2022 年 11 月住了 1 晚
Brooklynn 於 2022年11月30日的回應
Thank you for staying with us. We appreciate your positive feed-back. We look forward to seeing you again in the near future. Thank you

10/10 優異

Joanna

多人同遊
讚好：整潔度、設施服務和住宿狀況
The room was clean and bigger than we honestly expected. Hotel staff was super friendly
Brooklynn 於 2022年11月5日的回應
Thank you for staying with us. We appreciate your positive feed-back. We look forward to seeing you again in the near future. Thank you

10/10 優異

nancy

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This place is a favorite! The view of the lake is just beautiful. Rooms are nice and the bed was really comfortable! Kids love the water park. It’s also very convenient having a restaurant and bar right in the hotel.
於 2022 年 10 月住了 1 晚
Brooklynn 於 2022年10月26日的回應
Thank you for staying with us. We appreciate your positive feed-back. We are very glad you had a great experience. We look forward seeing you soon in the near future. Thank you

10/10 優異

Jennifer

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 10 月住了 2 晚
Brooklynn 於 2022年10月26日的回應
Thank you for staying with us. We appreciate your positive feed-back. We are very glad you had a great experience. We look forward seeing you soon in the near future. Once again thank you for staying with us.

10/10 優異

Sarah

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2022 年 10 月住了 1 晚
Brooklynn benson 於 2023年3月22日的回應
Thank you for staying with us. We appreciate your positive feed-back. We are very glad you had a great experience. We look forward seeing you soon in the near future. Once again thank you for staying with us.