Surabaya House of Sampoerna Hotels

"I love all design of the hotel, simple and feels comfortable staying 🙂 "

"Nice place, delightful staff "

"No kettle in the room n need to take from gallon mineral water near the elevator...water is room temperature..Hot water is not working, because not connected to the electrical point..."

"Very attentive staff. Great garden area and restaurant food"

"food options were limited for western traveller. "

"We enjoyed our stay at this hotel. Location is near places we would like to visit. Staff were polite, friendly and very helpful."

"Amazing "

"Room is clean and location is close to train dtation"

"Okay for what you pay for"

"Clean & Great Friendly Staffs"

"Great hotel. 10/10 Totally recommend!"

"Excellent place to stay. Excellent value for money"

"In the middle of nowhere "

"Awesome... Strategic location, in central town of Surabaya. Comfy room, clean bathroom.."

"it was a good stay"

"Beautiful hotel with very friendly staff. Incredible breakfast buffet!"

"Hotel was beautiful, food was great and the staff were absolutely wonderful! "

"Close to malls and restaurants, Ibis is located in the city center so I was able to explore and walk around. The facilities are great and offers breakfast as well. Very clean and definitely worth the stay. "

"Nice wine bar restaurant with good food. Very quiet rooms. Comfortable bed with lovely soft pillows."

"After staying at another Neo hotel recently, i was disappointed with this property. The room is pretty run down, definitely in need of an update. The toilet seat was broken. There was this internittent pumping sound every 45 secs or so, coming from the rooftop or an adjacent room, it was annoying but not bad enough that i couldn't fall asleep. It did however had good hot water flow. The staff were friendly. The area was really quiet."