The shuttle drivers -Lane and Pat made this then place to stay. They both went BEYOND to make our stay at Hyatt an
A experience! They took us to abs from MD Anderson, were incredibly compassionate and knowledgeable! They also took us within a 2 mile radius the zoo, restaurants, Target. Thank you Lane and Pat. Hyatt - you need to give these employees a raise and a big Kudo! Seriously! The hotel was clean and desk staff were also helpful. Breakfast is a bit of a madhouse. Not enough silverware, have to wait for more food as it is VERY busy. Rooms-Beds are comfy. In room coffee is horrible so bring your own. Handful of TV channels. Would like to see them add a few more as cancer patients spend a lot of time in the rooms. Ww booked a suite that has a full kitchen which allows us to save $ and cook simple meals in room. Door Dash ordered one night and forgot order and cost us a fortune so the fridge and stove top and stocked kitchen is awesome. Restaurant on site. Small bar in lobby. Subway next door. We will be making frequent trips to MD Anderson and due to the shuttle staff- we are booking at the Hyatt Place House!