大堂

关于酒店名_83750993 = 凯悦屋休斯敦医疗中心的点评

3 out of 5

点评

9.2

非常棒

10 分 - 超赞。340 条好评,共有 467 条点评" "
8 分 - 还可以。76 条好评,共有 467 条点评" "
6 分 - 一般。25 条好评,共有 467 条点评" "
4 分 - 很差。16 条好评,共有 467 条点评" "
2 分 - 糟糕。10 条好评,共有 467 条点评" "

9.6/10

清洁度

9.2/10

员工和服务

9.2/10

服务设施

9.4/10

住宿条件和设施

9.4/10

环保

点评

10/10 超赞

Leonard

与家人出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Employees were genuinely happy to interact w you. And they were very very busy.
2024 年 5 月入住 2 晚
Customer Service 于 2024年05月21日 的回复
Leonard, thank you for your wonderful feedback! The team members at Hyatt House Houston Medical Center are delighted to hear that you appreciated their friendly interactions despite their busy schedules. We're looking forward to welcoming you back soon!

10/10 超赞

Brenda

与家人出行
满意:服务设施
Nice an clean. Friendly staff.
2024 年 5 月入住 1 晚
Customer Service 于 2024年05月21日 的回复
Brenda, thank you for your kind words! The Hyatt House Houston Medical Center team is thrilled to hear that you had a pleasant stay and found everything clean and welcoming. We're looking forward to welcoming you back soon!

10/10 超赞

Tracey L

与家人出行, 商务旅客
满意:清洁度、员工和服务、住宿条件和设施
What a Great place to stay ! Highly recommend
2024 年 5 月入住 1 晚
Customer Service 于 2024年05月19日 的回复
Thank you for the excellent rating, Tracey!Our goal is to go above and beyond to ensure our guests have a memorable experience at Hyatt House Houston Medical Center! We look forward to hosting you again soon.

10/10 超赞

Teresa

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice place to stay if attending an event at NRG stadium. Very friendly staff. Very Clean.
2024 年 4 月入住 2 晚
Customer Service 于 2024年05月6日 的回复
Teresa, it's great to hear you found the Hyatt House Houston Medical Center a pleasant choice for your stay. It's wonderful to know that our location was perfectly suited for your event at NRG stadium, and that you found the environment to be squeaky clean. We also appreciate your kind commendation of our team members' friendliness. We truly hope to welcome you back in the near future.

10/10 超赞

Cenita

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good staff good stay nice bar in the lobby
2024 年 2 月入住 1 晚
Customer Service 于 2024年05月3日 的回复
Cenita, it's wonderful to hear that your stay at Hyatt House Houston Medical Center was enjoyable. We're delighted you appreciated the welcoming environment created by our team members and the delightful ambiance of our lobby bar. It warms our hearts to know we succeeded in making your experience memorable. We look forward to serving you again in the future.

4/10 很差

Kelly,San Antonio

商务旅客
满意:住宿条件和设施,清洁度
不满意:员工和服务
Entry to the property is completely obscured/unclear. Staff gives too much information/not clear answers to questions but rather description of constraints on their activities.
2023 年 3 月入住 1 晚
Customer Service 于 2024年05月2日 的回复
Kelly, it's unfortunate to hear that your arrival process was not as smooth as we strive for it to be. We aim to provide clear and concise communication and it seems we missed the mark here. Going forward, we will work on improving the visibility of directions for our property and enhancing the clarity in responses. We appreciate your feedback which helps continually refine our guest experience. We hope for an opportunity to showcase this during your next visit.

6/10 一般

Terri

与家人出行
满意:员工和服务,清洁度
不满意:服务设施
The parking garage had no elevators which was very inconvenient! Also we stayed there to be close to the NRG stadium for a concert! The hotel shuttle took us there but refused to come pick us up after the concert!!! Also the bar and restaurant closed early!!! Will not stay there again!!!!
2024 年 4 月入住 2 晚
Customer Service 于 2024年04月30日 的回复
Terri, it's unfortunate to hear that certain aspects of your stay didn't fully meet your expectations. We understand that ease of accessibility is crucial for our guests, and we aim to work on such an offering. Likewise, our shuttle service timings and the restaurant hours are designed keeping various factors in mind. We strive to make our guests' stay comfortable and valuable, and your feedback helps us improve our service. We hope you will reconsider and give us an opportunity to provide a better experience in the future.

4/10 很差

Manuel

与家人及幼儿出行
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
Waited over an hour after official check in time for room to be ready.
2024 年 4 月入住 2 晚
Customer Service 于 2024年04月30日 的回复
Manuel, we regret to hear about the delay you experienced at check-in. We strive to ensure all our guests are able to access their accommodations promptly and apologies for any inconvenience this may have caused. We hope to have another opportunity in the future to provide a more seamless and enjoyable stay for you.

10/10 超赞

Mikeira

2024 年 4 月入住 2 晚
Customer Service 于 2024年05月20日 的回复
Mikeira, thank you for your rating! The team at Hyatt House Houston Medical Center is thrilled you had a great experience. We're looking forward to welcoming you back in the future!

10/10 超赞

Nigel

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Customer Service 于 2024年05月1日 的回复
Nigel, it's encouraging to know that your experience at Hyatt House Houston Medical Center was worth a stellar rating. We, as a team, always strive to offer our guests the best stay, and your rating affirms our efforts. Do visit us again on your next trip to Houston.

10/10 超赞

Shanda

满意:住宿条件和设施
City sidewalks need hep if they can help With that
2024 年 4 月入住 1 晚
Customer Service 于 2024年04月30日 的回复
Shanda, we appreciate your review about your stay at Hyatt House Houston Medical Center. We're happy you took the time to notify us about the city sidewalks. While this is a matter largely under the jurisdiction of the city authorities, we shall do our best to take your feedback to the appropriate channels. We're looking forward to hosting you again during your next visit.

10/10 超赞

K

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very professional, great property and staff
2024 年 4 月入住 4 晚
Customer Service 于 2024年04月28日 的回复
It's wonderful to hear you enjoyed your stay at Hyatt House Houston Medical Center. Your compliments regarding our professionalism, our establishment, and our dedicated team members are greatly appreciated. Thank you for choosing us. We hope to see you again soon.

10/10 超赞

Collin

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Really nice and clean room, fully stocked dishes in kitchen.
2024 年 4 月入住 1 晚
Customer Service 于 2024年04月28日 的回复
Collin, it's lovely to hear that your stay at Hyatt House Houston Medical Center met your expectations. We're proud of the cleanliness and fully equipped nature of our rooms. We appreciate you choosing us and look forward to welcoming you back.

10/10 超赞

Arben

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything is perfect. Only the room air conditioning is noise.
2024 年 4 月入住 1 晚
Customer Service 于 2024年04月27日 的回复
Arben, it's delightful to learn that your stay at the Hyatt House Houston Medical Center was nearly perfect. We appreciate your feedback about the room's air conditioning. Our maintenance team is always attentive to such matters to ensure a comfortable and relaxing environment for all guests. We look forward to having you with us again.

10/10 超赞

Lien M.

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 3 晚
Customer Service 于 2024年04月27日 的回复
Thank you for the wonderful rating, Lien!It's fantastic you enjoyed your time at Hyatt House Houston Medical Center so much! We look forward to hosting you again soon for another amazing experience! Have a fantastic day!

10/10 超赞

Anita

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hotel was nice on the inside and rooms were spacious. Pool was absolutely beautiful
2024 年 4 月入住 1 晚
Customer Service 于 2024年04月24日 的回复
Anita, we're delighted to hear you enjoyed the interior design and roominess at Hyatt House Houston Medical Center. It's wonderful to know you found our pool absolutely stunning. We strive to provide a superb experience and it means a lot when our guests notice. We hope to welcome you back soon!

8/10 还可以

Divya

2024 年 4 月入住 2 晚
Customer Service 于 2024年05月11日 的回复
Divya, it's wonderful to know that your stay at Hyatt House Houston Medical Center crafted a delightful experience. We are thankful for your high ratings and our team members are looking forward to serving you again in the near future.

10/10 超赞

Justis

与家人及幼儿出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Cleanliness and parking
2024 年 4 月入住 1 晚
Customer Service 于 2024年04月17日 的回复
Justis, it's great to hear about your positive experience at Hyatt House Houston Medical Center. We pride ourselves on maintaining a clean environment and offering convenient parking. We appreciate your feedback and hope to see you again soon.

8/10 还可以

Bree

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful place. Gotta pay for parking. Elevators are slow. Convenient to med center.
2024 年 4 月入住 2 晚
Customer Service 于 2024年04月14日 的回复
Bree, it's wonderful to hear you found beauty in Hyatt House Houston Medical Center and its convenience factor. We're noting your feedback about the parking facilities and elevator speed as we strive to offer an even smoother experience for our guests. Looking forward to your next visit!

10/10 超赞

Bridgett

满意:清洁度、员工和服务、住宿条件和设施
Very nice!
2024 年 4 月入住 1 晚
Customer Service 于 2024年04月14日 的回复
Bridgett, we're thrilled you found your stay at Hyatt House Houston Medical Center inviting! We appreciate your perfect review and look forward to seeing you next time.

10/10 超赞

Kimberly

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very Clean!!
2024 年 4 月入住 3 晚
Customer Service 于 2024年04月9日 的回复
Kimberly, it's wonderful to hear that you appreciated the cleanliness at Hyatt House Houston Medical Center. Our team members work diligently to maintain pristine conditions and it's delightful to know your stay reflected this. We hope to have the opportunity to serve you again in the future.

10/10 超赞

Reginald,Atlanta

满意:清洁度
2024 年 4 月入住 3 晚
Customer Service 于 2024年04月25日 的回复
Reginald, it's fantastic to see your high rating of Hyatt House Houston Medical Center! We are grateful for the feedback. Your satisfaction is a great testament to the efforts we put in to meet our guests' needs. We're eagerly awaiting your next visit!

4/10 很差

Richard,Austin

不满意:清洁度、服务设施、住宿条件和设施
Sheets were dirty. Gave me a key that didn’t work had to wait inline for a new key. The dinning plates were dirty.
2024 年 4 月入住 2 晚
Customer Service 于 2024年04月9日 的回复
Richard, it's regrettable to hear about your experience with the cleanliness and key card issue. This certainly isn't consistent with our usual standard of service. Your comment about the dining plates will be reviewed in detail with our kitchen and housekeeping team members. We're always striving to improve our guest experience, and your feedback is valuable. We hope to have a chance to regain your trust in the future.

10/10 超赞

Victor

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This is a good hotel in a decent location. Close to MD Anderson 3 to 5 minutes away. It has three restaurants within a 5 minute walk. There's also a nice breakfast served everyday that is nice.
2024 年 3 月入住 5 晚
Customer Service 于 2024年04月6日 的回复
Victor, it's wonderful to hear that Hyatt House Houston Medical Center's convenient location, close proximity to dining options, and our daily breakfast were satisfactory during your stay. We look forward to welcoming you back for another pleasant stay.

10/10 超赞

DAVID

商务旅客
满意:员工和服务、服务设施、住宿条件和设施
gym and pool were great. Laundry was very convenient. Good breakfast. Starbucks available was great
2024 年 3 月入住 5 晚
Customer Service 于 2024年04月5日 的回复
David, it's delightful to hear that you enjoyed your stay at Hyatt House Houston Medical Center. Our health and wellness facilities, like the gym and pool, are indeed popular among our guests. It's also wonderful to know that you found our in-house laundry service and breakfast offerings beneficial to your stay. We're thrilled you appreciated the availability of Starbucks on our premises as well. We look forward to welcoming you back soon!

2/10 糟糕

Michael

满意:清洁度
不满意:住宿条件和设施,员工和服务
The property is brand new and they're obviously still working out the bugs. The cards don't work on the doors, and the air conditioning in the room is incredibly noisy. The staff were also not that helpful in getting these resolved.
2024 年 3 月入住 2 晚

8/10 还可以

Jill

与家人出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The shuttle to and from the medical facilities was great.I highly recommend this property!this pr
2024 年 4 月入住 2 晚
Customer Service 于 2024年04月5日 的回复
Jill, thank you for recommending the Hyatt House Houston Medical Center! We're delighted that our shuttle services met your needs and we hope to see you back again soon.

10/10 超赞

GREG

与家人出行, 与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff is amazing! Great location!
2024 年 3 月入住 3 晚
Customer Service 于 2024年04月5日 的回复
Greg, it's wonderful to hear you enjoyed your experience at Hyatt House Houston Medical Center! Our team members truly appreciate your kind words. We're happy that you found our location to be convenient as well. We're excited to welcome you back in the future.

8/10 还可以

DeAnna

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The shuttle drivers -Lane and Pat made this then place to stay. They both went BEYOND to make our stay at Hyatt an A experience! They took us to abs from MD Anderson, were incredibly compassionate and knowledgeable! They also took us within a 2 mile radius the zoo, restaurants, Target. Thank you Lane and Pat. Hyatt - you need to give these employees a raise and a big Kudo! Seriously! The hotel was clean and desk staff were also helpful. Breakfast is a bit of a madhouse. Not enough silverware, have to wait for more food as it is VERY busy. Rooms-Beds are comfy. In room coffee is horrible so bring your own. Handful of TV channels. Would like to see them add a few more as cancer patients spend a lot of time in the rooms. Ww booked a suite that has a full kitchen which allows us to save $ and cook simple meals in room. Door Dash ordered one night and forgot order and cost us a fortune so the fridge and stove top and stocked kitchen is awesome. Restaurant on site. Small bar in lobby. Subway next door. We will be making frequent trips to MD Anderson and due to the shuttle staff- we are booking at the Hyatt Place House!
2024 年 3 月入住 3 晚
Customer Service 于 2024年04月4日 的回复
DeAnna, it's heartening to know that you had an enjoyable stay at Hyatt House Houston Medical Center, largely due to the kind assistance provided by Lane and Pat. Their dedication to guest satisfaction truly emulates our values. Additionally, it's great to learn that you found our accommodations comfortable and well-equipped.We understand that breakfast time can get quite bustling and assure you that we continuously strive to improve our catering operations. We appreciate your feedback regarding the in-room coffee and TV channel selection and understand how important these small comforts are for our guests.The convenience of our location and onsite amenities seem to have added positively to your experience. We're thrilled to learn that you will choose us for your future trips to MD Anderson and look forward to making your stay more comfortable each time.

10/10 超赞

Raul

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice, comfortable, and well located. Would stay again on my next trip.
2024 年 3 月入住 3 晚
Customer Service 于 2024年04月3日 的回复
Raul, thank you for this fantastic feedback about the Hyatt House Houston Medical Center. It's great to hear that you found comfort and convenience during your stay. We eagerly anticipate your next visit. Safe travels until then!

10/10 超赞

Riaaz

与家人及幼儿出行, 与家人出行, 团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Super clean
2024 年 3 月入住 3 晚
Customer Service 于 2024年04月3日 的回复
Riaaz, thank you for taking the time to leave your review. It's delightful to hear that you appreciated the immaculate condition of Hyatt House Houston Medical Center. We aim to provide a comfortable and pristine environment for all our guests. We hope to welcome you back in the future.

8/10 还可以

James

商务旅客
Some difficulties finding reservation but finallyresolved
2024 年 3 月入住 1 晚
Customer Service 于 2024年04月2日 的回复
James, thank you for your review. We're pleased to hear that despite some initial challenges with your reservation, everything was sorted out. Your patience during the process is greatly appreciated. We ensure to make strides in our check-in process at Hyatt House Houston Medical Center to make it as seamless as possible. We look forward to welcoming you back in the near future.

10/10 超赞

Babar

满意:清洁度、员工和服务、住宿条件和设施
Convenient location from all downtown areas. Metro option available at a short distance
2024 年 3 月入住 2 晚
Customer Service 于 2024年04月3日 的回复
Babar, thank you for your positive feedback. We're thrilled to hear that the Hyatt House Houston Medical Center met your expectations for convenience and proximity to urban amenities. Our location indeed provides a short and easy access to key downtown areas, even by metro. We look forward to welcoming you back in the near future.

8/10 还可以

Jada

满意:服务设施,员工和服务
不满意:住宿条件和设施
Everything was perfect until the last day they made me miss my flight because my door battery died..and it took three hours to fix. They put me in another room for the three hours and gave me cookies. I had to pay 300 for a last minute flight haven’t been compensated or heard of anything regarding the matter.
2024 年 3 月入住 3 晚
Customer Service 于 2024年04月5日 的回复
Hello Jada, While we’re glad to hear everything was perfect for the majority of your stay, we are sorry to learn about our missed flight. Please do send a copy of your receipt from the flight change to HOUZM-guest.service@hyatt.com for review.

10/10 超赞

Samuel

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great Staff Samuel was a great desk service worker
2024 年 3 月入住 1 晚
Customer Service 于 2024年03月30日 的回复
Samuel, it's fantastic to hear that you had such a positive experience at the Hyatt House Houston Medical Center. We are delighted to know that our desk service colleague stood out in making your stay comfortable. Your kind words are greatly appreciated. We're looking forward to welcoming you back soon for another stellar stay.

10/10 超赞

Kimberly

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great property..
2024 年 3 月入住 2 晚
Customer Service 于 2024年03月30日 的回复
Thank you for taking the time to leave this wonderful rating, Kimberly! We hope to see you again soon at Hyatt House Houston Medical Center so we can share yet another amazing experience!

10/10 超赞

Clifford

与配偶出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great staff
2024 年 3 月入住 3 晚
Customer Service 于 2024年03月30日 的回复
Thank you for the outstanding review, Clifford!We're delighted your experience at Hyatt House Houston Medical Center was so wonderful! We strive to make all of our guests feel welcome and relaxed during their time with us. It's fantastic our team could accommodate your needs and assist you in any way possible. We aim to please and your praise lets us know we're doing our job!We look forward to sharing another amazing experience with you soon!

10/10 超赞

Daniela

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Stayed overnight when we attended a wedding in town. Loved the room we got. Full kitchen, living room space and very comfortable king size bed. Parking was $15 per day which would’ve been more annoying for a multiple day stay but didn’t mind it for one day. They have a free shuttle for places within a 2-mile radius but we didn’t use it. The pool looked really fun but we didn’t have time to hang out.
2024 年 3 月入住 1 晚
Customer Service 于 2024年03月30日 的回复
Daniela, it's wonderful to hear that you enjoyed your experience at Hyatt House Houston Medical Center. Our spacious rooms with complete kitchen amenities and comfortable beds are designed for just such relaxing stays. It's a shame you didn't get to take advantage of the free shuttle or the pool - perhaps next time, as they prove quite popular with our guests. Thanks for your feedback, we hope to welcome you again soon on your next visit to Houston.

10/10 超赞

Gary

与家人出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Wonderful hotel and staff. We have nothing but good things to say about this hotel.
2024 年 3 月入住 2 晚
Customer Service 于 2024年03月28日 的回复
Gary, thank you for your gracious words about Hyatt House Houston Medical Center. Our team members will be thrilled to hear that they left such a positive impression with you. Your praises are highly appreciated, and we look forward to welcoming you back in the future.

10/10 超赞

Jessica

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
Customer Service 于 2024年03月29日 的回复
Thank you for this excellent rating, Jessica!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at Hyatt House Houston Medical Center! We'd love to host you again someday for yet another unforgettable visit.

10/10 超赞

Ed

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
Customer Service 于 2024年03月29日 的回复
Ed, it's wonderful to know you had a five-star experience at Hyatt House Houston Medical Center. Your positive rating is greatly appreciated. Our team hopes to welcome you back soon. Safe travels!

10/10 超赞

Ron,Victoria

与配偶出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Newer property very clean and easy to travel to medical appointments in area.
2024 年 3 月入住 1 晚
Customer Service 于 2024年03月29日 的回复
Ron, it's great to hear your recent stay at Hyatt House Houston Medical Center met your expectations! We're glad you found our hotel to be immaculate and conveniently located for your medical appointments. Thank you for choosing us and taking the time to share this excellent feedback. We hope to welcome you back soon!

8/10 还可以

James

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Sketchy neighborhood . Only restaurant nearby is bar in hotel.
2024 年 3 月入住 2 晚
Customer Service 于 2024年03月27日 的回复
James, thank you for your review. It's great to hear that you discovered our on-site bar and restaurant. As for the location, at Hyatt House Houston Medical Center, we are in close proximity to a distinctive community that offers an array of attractions to explore. We encourage guests to consult with our knowledgeable team members for recommendations on local dining and popular sites. We hope to see you again soon!

10/10 超赞

Chassity

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice and quiet. Made a romantic getaway worth it!
2024 年 3 月入住 2 晚
Customer Service 于 2024年03月25日 的回复
Chassity, thank you for sharing your delightful experience at the Hyatt House Houston Medical Center. It's fantastic to hear that our tranquil atmosphere contributed to making your romantic getaway memorable. We look forward to welcoming you back for another unforgettable stay in the future.

10/10 超赞

Yadira

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I like how it was a very nice hotel. Spacious lobby and wonderful staff. The rooms are very comfortable and clean. I am staying here again!
2024 年 3 月入住 2 晚
Customer Service 于 2024年03月23日 的回复
Yadira, it's delightful to hear about your enjoyable stay at the Hyatt House Houston Medical Center. We're pleased that our expansivelobby, attentive team members, and cozy, clean rooms surpassed your expectations. We are eagerly anticipating your return for another wonderful experience.

10/10 超赞

Ellie

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice
2024 年 3 月入住 1 晚
Customer Service 于 2024年03月22日 的回复
Ellie, thank you for your succinct review. We're thrilled your stay at Hyatt House Houston Medical Center was a positive experience. Please consider us when planning your next visit to Houston.

10/10 超赞

Alberto

与配偶出行, 团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
El personal es muy amable, tanto en recepción como en el bar. En especial Angela de font desk que gracias a su ayuda pudimos recuperar un objeto perdido. A pesar de ser en la madrugada nos ayudo a poder localizarlo con la mejor disposición posible. Muchas gracias!
2024 年 3 月入住 3 晚
Customer Service 于 2024年03月18日 的回复
Alberto, gracias por compartir tu reciente experiencia en Hyatt House Houston Medical Center. Es un placer escuchar sus encuentros positivos con los miembros de nuestro equipo, particularmente con Angela en la recepción. Nos esforzamos por ayudar a los huéspedes en cualquier situación, incluso hasta altas horas de la noche. ¡Gracias por tus amables palabras!

10/10 超赞

Amanda

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
Customer Service 于 2024年03月12日 的回复
Amanda, we appreciate your positive rating for Hyatt House Houston Medical Center. It's gratifying to know we met your expectations. We eagerly look forward to your next visit. Thank you.

10/10 超赞

Samuel

满意:清洁度、员工和服务、住宿条件和设施
The breakfast
2023 年 10 月入住 1 晚
Customer Service 于 2024年03月8日 的回复
Samuel, it's splendid to hear that you enjoyed the breakfast at Hyatt House Houston Medical Center. We always strive to offer a wonderful start to your day. We hope to see you again soon, for another positive experience.

10/10 超赞

Susie

与家人出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everyone friendly and accommodating
2023 年 11 月入住 1 晚
Customer Service 于 2024年03月8日 的回复
Susie, how wonderful to hear that you found the Hyatt House Houston Medical Center team members to be friendly and accommodating. We aim to provide a welcoming environment for all of our guests. Thank you for choosing us and we hope to welcome you back soon.