The evening clerk was very nice and accomodated our group pleasantly. We will stay here again.
Karen
於 2024 年 5 月住了 1 晚
Guest Relations 於 2024年5月15日的回應
We are happy to hear that you had a pleasant stay. We appreciate your business.
2/10 很差
Joshua (Sturgis)
家人同遊, 商務旅客
2024年4月29日
不滿:整潔度、職員與服務、設施服務和住宿狀況
A lot of things broken for breakfast cold eggs coffee machine did not work
Joshua
於 2024 年 1 月住了 1 晚
General Manager 於 2024年4月30日的回應
Hello Joshua,First and foremost I am sorry that you feel this way. We have staff available 24 hours to assist guests with any issues or concerns. we do not have any record in regards to your comments during your stay . We appreciate your business .
10/10 優異
Harold
2024年4月28日
讚好:整潔度、職員與服務和住宿狀況
Harold
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月30日的回應
Thank you for staying we are delighted that you have enjoyed your stay. We appreciate your business.
10/10 優異
Renee
2024年4月17日
Renee
於 2024 年 2 月住了 1 晚
Managment 於 2024年5月8日的回應
Thank you for staying we appreciate your business.
8/10 不錯
Gary
2024年4月10日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great service and comfortable stay...only issue, hallway noise into room. We had a social group hosting others across the hall, lot if talking in hallway and door open/closing, could be heard in our room with earplugs.
Gary
於 2024 年 4 月住了 1 晚
Guest Services 於 2024年4月17日的回應
We are delighted you have enjoyed your stay. Thank you for choosing Best Western Plus Howe Inn , we appreciate your business.
10/10 優異
Anthony (Oak Lawn)
家人同遊
2024年4月5日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great place to stay while visiting family nearby. Nice breakfast options.
Anthony
於 2024 年 3 月住了 3 晚
Guest Services 於 2024年4月17日的回應
We are delighted you have enjoyed your stay. Thank you for choosing Best Western Plus Howe Inn , we appreciate your business.
10/10 優異
Amber
2024年3月30日
Stayed for a quick trip but the room was clean and the hotel is well maintained and the staff is very friendly
Amber
於 2024 年 3 月住了 1 晚
Guest Services 於 2024年4月17日的回應
We are delighted you have enjoyed your stay. Thank you for choosing Best Western Plus Howe Inn , we appreciate your business.
10/10 優異
salar
2024年3月24日
讚好:整潔度、職員與服務和住宿狀況
salar
於 2024 年 3 月住了 3 晚
Guest Services 於 2024年4月17日的回應
We are delighted you have enjoyed your stay. Thank you for choosing Best Western Plus Howe Inn , we appreciate your business.
10/10 優異
Christine
商務旅客
2024年2月17日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
reception was very personal and the breakfast was great
Christine
於 2024 年 2 月住了 3 晚
Guest Services 於 2024年4月17日的回應
We are delighted you have enjoyed your stay. Thank you for choosing Best Western Plus Howe Inn , we appreciate your business.
10/10 優異
真實旅客
家人同遊
2024年2月4日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great!!
This place was clean, well appointed and had everything you’d need. Such a nice surprise since we’ve had such bad luck with many chains this past year.
真實旅客
於 2024 年 2 月住了 1 晚
Guest Services 於 2024年2月5日的回應
We appreciate you taking your time to let us know how your stay was. We are delighted to see that we were able to provide comfortable stay for you. Thank you for choosing to stay with us.
4/10 欠佳
Desiree
2024年1月30日
I liked that it had a variety to pick from for breakfast. I’m not happy how much I had to pay and not get the service I attended on getting. I couldn’t even sleep because I was so uncomfortable because something was making me itch all night and I didn’t have a ride! they were at work and I don’t have a vehicle.
Desiree
於 2024 年 1 月住了 2 晚
Guest Services 於 2024年1月31日的回應
Dear Desiree thank you for sharing feedback on your recent two night stay .We appreciate your business and wanted to let you know that our employees would have been happy to assist with any issues or concerns during your stay. You did not advise anyone of this during your stay. We do not ignore any comments and we have inspected the rooms and no issues found in the rooms that you have stayed in . We are sorry to hear that you felt our resources were unworthy of the price you paid. Thank you for staying.
10/10 優異
Amanda
2024年1月25日
Amanda
於 2024 年 1 月住了 1 晚
Front Desk 於 2024年1月31日的回應
Thank you for staying we appreciate your business.
10/10 優異
Ronald
2023年12月22日
Ronald
於 2023 年 12 月住了 1 晚
Front Desk 於 2024年1月31日的回應
Thank you for staying we appreciate your business.
10/10 優異
Krista
伴侶同遊
2023年12月14日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Perhaps could use a little updating or facelift. But the room was very clean and spacious; and bed was VERY comfy!!
Krista
於 2023 年 12 月住了 1 晚
Front Desk 於 2024年1月31日的回應
Thank you for staying we appreciate your business.
10/10 優異
George
2023年12月13日
讚好:整潔度、職員與服務和住宿狀況
George
於 2023 年 12 月住了 1 晚
Front Desk 於 2024年1月31日的回應
Thank you for staying we appreciate your business.
10/10 優異
Larry
2023年12月8日
讚好:整潔度、職員與服務和住宿狀況
Overall a very good stay. Clean, friendly staff and above average hotel breakfast. Negatives were the entrance is thru a parking lot of an abandoned motel and we couldn't get the TV to change channels. I'm sure the staff would have addressed the TV if we had asked but we got in from our concert late and it really wasn't a big deal to us
Larry
於 2023 年 12 月住了 1 晚
Management 於 2023年12月10日的回應
We appreciate your businees,thank you for staying with us.
10/10 優異
James
2023年12月1日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
James
於 2023 年 11 月住了 3 晚
Management 於 2023年12月8日的回應
Thank you for staying with us we appreciate your business.
10/10 優異
Dennis
2023年11月20日
讚好:整潔度、住宿狀況和客房舒適度
Dennis
於 2023 年 11 月住了 1 晚
General Manager 於 2023年11月28日的回應
Thank you for the great review, we appreciate your business.
6/10 一般
Aaron
家人同遊, 多人同遊
2023年11月13日
讚好:整潔度
不滿:設施服務
Limited vending machines and snacks. Only 1 pop machine on premise and that was not working. Old version machine. $2.00 for a small can
Aaron
於 2023 年 11 月住了 1 晚
General Manager 於 2023年11月28日的回應
Thank you for the review, we appreciate your business.
8/10 不錯
Carla
家人同遊, 商務旅客
2023年11月13日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Carla
於 2023 年 11 月住了 1 晚
General Manager 於 2023年11月28日的回應
Thank you for the great review, we appreciate your business.
8/10 不錯
真實旅客
多人同遊
2023年11月12日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2023 年 11 月住了 1 晚
General Manager 於 2023年11月28日的回應
Thank you for the great review, we appreciate your business.
10/10 優異
Russell
家人同遊, 商務旅客
2023年11月11日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice place, pleasant staff
Russell
於 2023 年 11 月住了 1 晚
General Manager 於 2023年11月28日的回應
Thank you for the great review, we appreciate your business.
8/10 不錯
Jana
家人同遊
2023年11月6日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Jana
於 2023 年 11 月住了 2 晚
Front Desk 於 2023年11月7日的回應
Thank you for staying we appreciate your business.
10/10 優異
Heidi
2023年11月4日
讚好:整潔度、職員與服務和住宿狀況
Heidi
於 2023 年 11 月住了 1 晚
Front Desk 於 2023年11月7日的回應
Thank you for staying we appreciate your business.
10/10 優異
Jo
2023年11月4日
Jo
於 2023 年 11 月住了 2 晚
General Manager 於 2023年11月28日的回應
Thank you for the great review, we appreciate your business.
10/10 優異
Amy
2023年10月28日
讚好:整潔度、職員與服務和住宿狀況
Amy
於 2023 年 10 月住了 1 晚
Front Desk 於 2023年11月7日的回應
Thank you for staying we appreciate your business.
10/10 優異
SHEREE
家人同遊
2023年10月27日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
You Have to Stay Here!!
Amazingly clean a d Staff was Amazing!
SHEREE
於 2023 年 10 月住了 1 晚
Front Desk 於 2023年11月7日的回應
Thank you for staying we appreciate your business.
10/10 優異
Sarah
2023年10月13日
Sarah
於 2023 年 10 月住了 2 晚
Front Desk 於 2023年10月16日的回應
We are delighted that you have enjoyed your stay. Thank you for staying we appreciate your business
6/10 一般
Amanda
2023年10月12日
Amanda
於 2023 年 10 月住了 1 晚
Front Desk 於 2023年10月16日的回應
Thank you for staying we appreciate your business.
10/10 優異
Paula
2023年10月12日
讚好:整潔度、住宿狀況和客房舒適度
Paula
於 2023 年 10 月住了 1 晚
Front Desk 於 2023年10月16日的回應
Thank you for staying we appreciate your business.
8/10 不錯
Daniel
2023年10月9日
讚好:整潔度、職員與服務和客房舒適度
Daniel
於 2023 年 10 月住了 1 晚
Front Desk 於 2023年10月16日的回應
Thank you for staying we appreciate your business.
10/10 優異
真實旅客
2023年10月7日
讚好:整潔度、住宿狀況和客房舒適度
Nice place on I90
Great little hotel in a SMALL town giving relief on a long drive. Room was predictable but good. Restaurants nearby limited. The breakfast at the hotel was not great - too many gadgets that didn't provide any better quality as far as I was concerned...fancy coffee machine had many options but the coffee wasn't good. The yogurt machine malfunctioned. But there was also a water dispenser with great tasting water so.... The property provided a welcome respite after a long day's drive.
真實旅客
於 2023 年 10 月住了 1 晚
Front Desk 於 2023年10月16日的回應
We are delighted that you have enjoyed your stay. Thank you for staying we appreciate your business
10/10 優異
Ruben
2023年10月7日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Ruben
於 2023 年 10 月住了 1 晚
Front Desk 於 2023年10月16日的回應
Thank you for staying we appreciate your business.
4/10 欠佳
Danielle
2023年9月24日
Had issues with the hot water both nights. It was very loos mentioned it and received $33 back… oh boy
Danielle
General Manager 於 2023年9月25日的回應
Thank you for taking your time to let us know how your stay was. We did not find anything wrong with the operation of the faucet or water heaters. Everything is working properly. We appreciate your business and thank you for staying.
10/10 優異
Kevin
2023年9月17日
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was clean, quiet, and convenient right off the highway. Would definitely stay there again.
Kevin
於 2023 年 9 月住了 1 晚
Front Desk 於 2023年9月22日的回應
Thank you for the great review, we appreciate your business.
10/10 優異
Jo
2023年9月14日
讚好:整潔度、職員與服務和住宿狀況
Nice room, clean, good size, great beds.
Jo
於 2023 年 9 月住了 2 晚
Front Desk 於 2023年9月22日的回應
Thank you for the great review, we are glad you enjoyed your stay.
10/10 優異
真實旅客
家人同遊
2023年9月10日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
nice will use again
very friendly and clean good location for us
真實旅客
於 2023 年 9 月住了 1 晚
Front Desk 於 2023年9月10日的回應
Thank you for letting others know of your satisfaction
4/10 欠佳
christopher
2023年9月9日
I booked a certain type of room and when I got there I threw my luggage in the room and left , due to being late for a wedding. Got back to room and it was the wrong type. Asked for help at front desk. Front desk said that when you book through Expedia you get what you get. I would have to deal with it.
christopher
於 2023 年 9 月住了 1 晚
Front Desk 於 2023年9月10日的回應
Thank you for staying with us . I am sorry that you have experienced issues .We appreciate your business
8/10 不錯
Jennifer
家人同遊
2023年9月4日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice clean place to stay. Bring your own pillow.
The pillows felt like blankets stuffed into a pillow case. Very lumpy and uncomfortable. Room was clean. Breakfast was good. The only issue with breakfast was they only had ham as the meat choice. Yogurt machine was a nice yummy surprise. We had two rooms and one room smelled like they tried to cover up an old smoke smell with spray, but it wasn't horrible.
Jennifer
於 2023 年 9 月住了 1 晚
General Manager 於 2023年9月7日的回應
We appreciate your time to let us know how your stay was . I am sorry to hear that not everything was to your satisfaction. We appreciate you letting us know and we will definitely work on our shortcomings. Than you for staying with us we appreciate your business.
10/10 優異
Judy
2023年9月4日
讚好:職員與服務和住宿狀況
My room could have been cleaner. The bed was nice but the dresser had a white powdery residue on it. The staff was great. It is difficult to get to. It sets off the road with bushes in front of it and the entrance is down the road from the actual motel.
Judy
於 2023 年 9 月住了 1 晚
General Manager 於 2023年9月7日的回應
Thank you for staying with us ,we appreciate your business.
10/10 優異
Joseph
2023年9月4日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Joseph
於 2023 年 8 月住了 1 晚
General Manager 於 2023年9月7日的回應
Thank you for staying with us we appreciate your business.
8/10 不錯
jeremy
2023年9月2日
jeremy
於 2023 年 9 月住了 1 晚
Front Desk 於 2023年9月22日的回應
Thank you for the great review, we appreciate your business.
10/10 優異
Samuel
家人同遊
2023年8月30日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Samuel
於 2023 年 8 月住了 1 晚
General Manager 於 2023年9月7日的回應
Thank you for staying with us we appreciate your business.
10/10 優異
真實旅客
2023年8月28日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Always great.
My home shower is broke. I just went there to get a shower and good nights sleep...they never disappoint.
真實旅客
於 2023 年 8 月住了 1 晚
General Manager 於 2023年9月7日的回應
Thank you for staying with us we appreciate your business.
6/10 一般
Craig
2023年8月23日
Craig
於 2023 年 8 月住了 1 晚
Front Desk 於 2023年11月7日的回應
Thank you for staying we appreciate your business.
8/10 不錯
Michael
2023年8月21日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Michael
於 2023 年 8 月住了 1 晚
General Manager 於 2023年9月7日的回應
Thank you for staying with us we appreciate your business.
10/10 優異
Barbara
2023年8月21日
Barbara
於 2023 年 8 月住了 3 晚
Front Desk 於 2023年9月10日的回應
Thank you for staying with us we appreciate your business.
10/10 優異
Cara
2023年8月18日
讚好:整潔度、職員與服務和住宿狀況
Cara
於 2023 年 8 月住了 1 晚
General Manager 於 2023年9月7日的回應
Thank you for staying with us we appreciate your business.
10/10 優異
Jennifer
家人同遊
2023年8月16日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent breakfast options. There is an excellent ice cream shop a few miles from the hotel-Happiness is Ice Cream, closes early but good stuff!
Jennifer
於 2023 年 8 月住了 1 晚
General Manager 於 2023年8月18日的回應
Thank you for the great review, we appreciate your business
6/10 一般
Laurie
2023年8月13日
讚好:職員與服務
Laurie
於 2023 年 8 月住了 1 晚
General Manager 於 2023年8月18日的回應
Thank you for the great review, we appreciate your business