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亨茨維爾研究園凱隆波因特酒店的評價

2.5 out of 5
亨茨維爾研究園凱隆波因特酒店
4815 University Dr, Huntsville, AL

評價

8.2

很好

10 分評分，優異；1002 則評價中有 456 則" "
8 分評分，不錯；1002 則評價中有 335 則" "
6 分評分，一般；1002 則評價中有 109 則" "
4 分評分，欠佳；1002 則評價中有 55 則" "
2 分評分，很差；1002 則評價中有 47 則" "

8.4/10 

整潔度

9.0/10 

職員與服務

8.0/10 

設施服務

8.0/10 

住宿狀況

8.0/10 

環保程度

評價

10/10 優異

Ronald

讚好：整潔度、職員與服務和住宿狀況
The property was OK
於 2024 年 4 月住了 2 晚

10/10 優異

Emily

家人同遊
讚好：整潔度、職員與服務和住宿狀況
The stay was great! Will stay there again if we are back in town.
於 2024 年 4 月住了 3 晚

10/10 優異

David

讚好：整潔度、職員與服務和住宿狀況
Friendly clean and a good night sleep. More lighting in the hall way to the elevator could have been better.
於 2024 年 4 月住了 1 晚

10/10 優異

Brittney

讚好：住宿狀況
Great
於 2024 年 4 月住了 2 晚
Clarion Pointe Management and Staff 於 2024年4月12日的回應
Thank you for being our guest! We look forward to seeing you again!

6/10 一般

Faye

伴侶同遊
讚好：職員與服務
不滿：整潔度
Friendly and helpful staff. Sheets were clean but the carpet in room has seen better days… stains everywhere… I wore socks the entire time as I was hesitant to walk around barefoot. Supposedly no smoking but cigarette butts everywhere. Nice that they have a gym! Took a look. Appeared to be well equipped and clean.
於 2024 年 4 月住了 1 晚
Clarion Pointe Management and Staff 於 2024年4月12日的回應
Thank you for being our guest and for your kind comments about the staff! We look forward to seeing you again! Hopefully, our flooring replacement project will be completed in the next few months. We will work harder to exceed your expectations!

4/10 欠佳

Glenda

伴侶同遊, 商務旅客
讚好：職員與服務
不滿：設施服務和住宿狀況
The staff are very friendly and helpful. The breakfast was “meh”. My husband isn’t picky but didn’t care for the eggs etc. There wasn’t any fresh fruit. The bed were clean but the curtains were tattered and torn. There was a big hole at the bottom of the tub. No water pressure. The tv didn’t have a guide. When you pressed the guide button it wouldn’t show what was playing. Only numbers. There were grown men standing outside the building cussing and smoking and drinking. I’m glad I wasn’t by myself at this hotel. I wouldn’t stay here again.
於 2024 年 4 月住了 2 晚
Clarion Pointe Management and Staff 於 2024年4月12日的回應
Thank you for being our guest! We look forward to seeing you again! We will work harder to exceed your expectations!

10/10 優異

Erica

讚好：住宿狀況
不滿：整潔度
Carpet in room was not cleaned. I found coffee stains and someone’s pills in the carpet. Also trash outside.
於 2024 年 4 月住了 1 晚
Clarion Pointe Management and Staff 於 2024年4月12日的回應
Thank you for being our guest! We look forward to seeing you again! We are excited to begin our flooring replacement. We will work harder to exceed your expectations!

10/10 優異

Francine

伴侶同遊
Beds were updated and very comfortable. A complete hot breakfast. Eggs, 2 different sausages, toast, bagels, sausage gravy and biscuits, waffles, cereal etc all hot and fresh. Staff helpful
於 2024 年 3 月住了 1 晚
Clarion Pointe Management and Staff 於 2024年4月12日的回應
Thank you for being our guest! We look forward to seeing you again!

6/10 一般

Craig

於 2024 年 3 月住了 1 晚

10/10 優異

Andrew

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great place. Quiet, safe, comfortable, and great breakfast
於 2024 年 4 月住了 3 晚
Clarion Pointe Management and Staff 於 2024年4月12日的回應
Thank you for being our guest! We look forward to seeing you again!

10/10 優異

Matthew George

讚好：整潔度
於 2024 年 3 月住了 3 晚
Clarion Pointe Management and Staff 於 2024年4月12日的回應
Thank you for being our guest! We look forward to seeing you again!

8/10 不錯

Hans G.

伴侶同遊
讚好：職員與服務和設施服務
Breakfast was good. The carpet needed cleaning and the tub faucet was very hard to turn.
於 2024 年 3 月住了 6 晚
Clarion Pointe Management and Staff 於 2024年4月12日的回應
Thank you for being our guest! We look forward to seeing you again! Happy to know that you enjoyed the breakfast. Hopefully, our new flooring project will be completed by your next visit. We will work harder to exceed your expectations!

6/10 一般

Barry

不滿：職員與服務
於 2024 年 3 月住了 4 晚
Clarion Pointe Management and Staff 於 2024年4月12日的回應
Thank you for being our guest! We look forward to seeing you again! We will work harder to exceed your expectations!

4/10 欠佳

Edgar

商務旅客
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
Do NOT Stay at this location! Found bugs in in the picture behind the glass. Toilet flushed VERY slow. The door hummed when the wind blew. Parking lot could have been cleaner. Very Slow elevator. Place just did not look clean. I was afraid to sleep on the mattress because I was not sure if there were bed bugs. Do yourself a favor and stay some place else.
於 2024 年 3 月住了 3 晚
Clarion Pointe Management and Staff 於 2024年4月12日的回應
Thank you for your feedback. I apologize for our failure to exceed your expectations. We are currently addressing each of your concerns and appreciate you taking the time to share your thoughts.

10/10 優異

Richardson

商務旅客
讚好：整潔度、職員與服務和住宿狀況
It’s a quiet place with good breakfast in the morning!
於 2024 年 3 月住了 2 晚
Clarion Pointe Management and Staff 於 2024年3月29日的回應
Thank you for being our guest! We look forward to seeing you again!

8/10 不錯

Latosha

於 2024 年 2 月住了 3 晚
Clarion Pointe Management and Staff 於 2024年3月29日的回應
Thank you for being our guest! We look forward to seeing you again!

10/10 優異

Joshua

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 2 晚
Clarion Pointe Management and Staff 於 2024年3月29日的回應
Thank you for being our guest! We look forward to seeing you again!

10/10 優異

julie

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 2 晚
Clarion Pointe Management and Staff 於 2024年3月29日的回應
Thank you for being our guest! We look forward to seeing you again!

8/10 不錯

Bradley

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚

8/10 不錯

Donna

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great Price; Great Service
於 2024 年 1 月住了 1 晚

8/10 不錯

Bradley

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚

8/10 不錯

debra

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very good stay.
It was very good except accessing the lobby. You cannot access within the building. You have to go out in the cold or if it is raining you access the lobby. Pillows were pretty lumpy. The parking was bad for pickup truck.
於 2023 年 12 月住了 4 晚

8/10 不錯

Jonathan

家人同遊
讚好：整潔度、職員與服務和客房舒適度
於 2023 年 12 月住了 1 晚
Clarion Pointe Management and Staff 於 2023年12月29日的回應
Thank you for your review. We look forward to seeing you again!

6/10 一般

Tamika

商務旅客
不滿：設施服務和住宿狀況
於 2023 年 12 月住了 1 晚
Clarion Pointe Management and Staff 於 2023年12月29日的回應
Thank you for your review. We look forward to seeing you again!

10/10 優異

Monette

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Clarion Pointe Management and Staff 於 2023年12月29日的回應
Thank you for your review. We look forward to seeing you again!

10/10 優異

Gloria

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean and friendly professional staff! Great location
於 2023 年 12 月住了 1 晚
Clarion Pointe Management and Staff 於 2023年12月29日的回應
Thank you for your review. We look forward to seeing you again!

10/10 優異

david

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 2 晚
Clarion Pointe Management and Staff 於 2023年12月29日的回應
Thank you for your review. We look forward to seeing you again!

10/10 優異

ROSEMARIE (Springfield Gardens)

讚好：整潔度、職員與服務和住宿狀況
Very courteous staff.
於 2023 年 11 月住了 2 晚
Clarion Pointe Management and Staff 於 2023年12月29日的回應
Thank you for your review. We look forward to seeing you again!

4/10 欠佳

Bob

讚好：職員與服務和客房舒適度
不滿：住宿狀況
Not somewhere I would recommend.
Staff and location are great, but the room was in a terrible state. Holes in walls. Air conditioner screen was caked with dirt. Bed was clean and bug free, otherwise we would have stayed elsewhere.
於 2023 年 12 月住了 1 晚
Clarion Pointe Management 於 2023年12月11日的回應
Thank you for your kind comments about the location and the staff. They are greatly appreciated. Please accept my apologies for being placed in a room that had maintenance issues. I am so sorry. I have relayed this information to the Maintenance Supervisor for immediate correction.

8/10 不錯

La Kesha

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Clarion Pointe Management and Staff 於 2023年12月11日的回應
Thank you for your review. We look forward to seeing you again so that we can earn a 10!

6/10 一般

Miguel

家人同遊
讚好：整潔度和職員與服務
This was a family sports trip. The staff and the service were amazing and very accommodating but the room itself was dated and needed some updates like grime free bath/shower and a working shower head. Our room was in front of the truck-free parking area but truck owners warmed up their trucks at 5:00am. There were rules but nobody to enforce them.
於 2023 年 11 月住了 2 晚
Clarion Pointe Management and Staff 於 2023年12月11日的回應
Thank you for your review. I appreciate the kind words about the staff and the service! We are currently in the planning stages for a complete room renovation and hope that you will stay with us again to experience the updates.

10/10 優異

Susan

家人同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything was professionally run. Breakfast options were fantastic. Staff was very friendly. We will stay here next time we are in Huntsville Al.
於 2023 年 11 月住了 3 晚
Clarion Pointe Management and Staff 於 2023年12月11日的回應
Thank you! We look forward to seeing you again!

6/10 一般

真實旅客

讚好：整潔度、職員與服務和客房舒適度
Stay was okay
Had 4 ice makers but only 1 of them worked! The safety locking latch on the door was broken and the screws were loose so it wasn't secure. Honestly felt like a ghost town because I didn't any other tenants. Just workers. Maybe 2 of them
於 2023 年 12 月住了 2 晚
Clarion Pointe Management and Staff 於 2023年12月11日的回應
Thank you for your review. I apologize for the issues you experienced. I have spoken with the Maintenance Supervisor so that they can be addressed.

6/10 一般

Laura

伴侶同遊
不滿：設施服務
Music playing very loud in a van right outside our door. Desk chair was broken. Room was not very clean. Breakfast room had food all over the floor and food wasn’t great.

8/10 不錯

Ralph

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Clarion Pointe Management and Staff 於 2023年12月11日的回應
Thank you for your review. We look forward to seeing you again so that we can earn a 10!

10/10 優異

Felix Oliver

讚好：整潔度、職員與服務、設施服務和住宿狀況
Awesome staff
於 2023 年 12 月住了 1 晚
Clarion Pointe Management and Staff 於 2023年12月11日的回應
Thank you for your review. We look forward to seeing you again!

10/10 優異

Hattie

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
2 Night stay
於 2023 年 11 月住了 2 晚
Clarion Pointe Management and Staff 於 2023年12月11日的回應
Thank you for your review. We look forward to seeing you again!

10/10 優異

Sharon

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Enjoyed Huntsville
Trip was a business one, however the stay was great!
於 2023 年 12 月住了 2 晚
Clarion Pointe Management and Staff 於 2023年12月11日的回應
Thank you for your review. We look forward to seeing you again!

10/10 優異

Kaytlyn

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Clean, quiet, big TV, and cheap! What more do you want?
於 2023 年 12 月住了 1 晚
Clarion Pointe Management and Staff 於 2023年12月11日的回應
Thank you for your review. We look forward to seeing you again!

10/10 優異

Kelly (jackson)

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Rooms are nice
於 2023 年 12 月住了 2 晚
Clarion Pointe Management and Staff 於 2023年12月11日的回應
Thank you for your review. We look forward to seeing you again!

10/10 優異

Sarah (Omaha)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Fan on top of building next door (strip mall) was very loud
於 2023 年 11 月住了 5 晚
Clarion Pointe Management and Staff 於 2023年12月11日的回應
Thank you for your review. We look forward to seeing you again! Our apologies for the noise from the building next door.

8/10 不錯

Karine

家人同遊
Personnel courtois, lit confortable
於 2023 年 12 月住了 1 晚
Clarion Pointe Management and Staff 於 2023年12月11日的回應
Thank you for your review. We look forward to seeing you again!

10/10 優異

Nicole Nikki

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was quiet and safe
於 2023 年 11 月住了 2 晚
Clarion Pointe Management and Staff 於 2023年12月11日的回應
Thank you for your review. We look forward to seeing you again!

6/10 一般

Georgia

讚好：職員與服務
The hotel needs updating, new carpeting.
於 2023 年 11 月住了 1 晚
Clarion Pointe Management and Staff 於 2023年11月28日的回應
Thank you for your review. We wholeheartedly agree with your comments and are currently in the planning stages for a complete guestroom update! We look forward to welcoming you again at a future date to experience the renovations!

6/10 一般

Calvin

讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything was staffed friendly
於 2023 年 11 月住了 2 晚
Clarion Pointe Management and Staff 於 2023年11月28日的回應
Thank you for your review and the kind words. We hope you will visit us again soon!

10/10 優異

Brittany

於 2023 年 11 月住了 1 晚
Clarion Pointe Management and Staff 於 2023年12月29日的回應
Thank you for your review. We look forward to seeing you again!

10/10 優異

William

讚好：整潔度、職員與服務、設施服務和住宿狀況
Good location and well maintained
於 2023 年 11 月住了 1 晚
Clarion Pointe Management and Staff 於 2023年11月22日的回應
Thank you for your review and comments! We look forward to seeing you again soon!

10/10 優異

Karen

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very comfortable and clean room
於 2023 年 10 月住了 12 晚
Clarion Pointe Management and Staff 於 2023年11月22日的回應
Thank you for your review and comments! We look forward to seeing you again!

6/10 一般

Paula

家人同遊
讚好：客房舒適度
Beds were comfortable. Needs updating. Sketchy area. People hanging out in courtyard at night. Hotel needs updating.
於 2023 年 11 月住了 1 晚
Clarion Pointe Management and Staff 於 2023年11月22日的回應
Thank you for your comments. We totally agree about the need for updating! Plans are currently underway to totally renovate all guestrooms. We look forward to having you stay with us to enjoy the transformation!

10/10 優異

Frank

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
Clarion Pointe Management and Staff 於 2023年11月17日的回應
Thank you for your review! We look forward to seeing you again!