季節性室外泳池

阿森斯阿拉巴瑪溫德姆戴斯套房酒店的評價

2 out of 5
阿森斯阿拉巴瑪溫德姆戴斯套房酒店
1322 US Highway 72 East, Athens, AL

評價

8.4

很好

10 分評分,優異;1002 則評價中有 469 則" "
8 分評分,不錯;1002 則評價中有 337 則" "
6 分評分,一般;1002 則評價中有 96 則" "
4 分評分,欠佳;1002 則評價中有 59 則" "
2 分評分,很差;1002 則評價中有 41 則" "

8.4/10 

整潔度

8.8/10 

職員與服務

8.0/10 

設施服務

8.2/10 

住宿狀況

8.2/10 

環保程度

評價

10/10 優異

Travecia

讚好:整潔度和住宿狀況
於 2024 年 5 月住了 1 晚
Manager 於 2024年5月22日的回應
Hello Travecia,We're thrilled to hear you had a fantastic stay with us! We look forward to welcoming you back soon for another exceptional experience.

10/10 優異

Richard

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice staff.
於 2024 年 5 月住了 1 晚
Manager 於 2024年5月22日的回應
Hello Richard,We are pleased to hear that you found our staff to be accommodating during your stay. Your positive feedback is greatly appreciated, and we hope to welcome you back in the future.

2/10 很差

Maria

伴侶同遊, 商務旅客
不滿:整潔度、職員與服務、設施服務和住宿狀況
As someone who stays in hotel all around the US this one is by far the worst hotel and the worst customer service ever, we are truck driver and our truck AC got messes up so we decided to stay here since its the only hotel we could find with semi parking(ONLY GOOD THING ABOUT THIS HOTEL), there at 1:30am, to check in it will be in between the door you cant enter the lobby, we got an old room in the back, we was ok with stay in the back and having a room with a connecting door, but the door was busted didn’t have a locked i had to move the mini fridge to the door to feel safe, the room was dusty like they haven’t used it in weeks the linens are worn off and towel are stains. Also there’s a construction going on next door with a non stop banging noise since 8am. We wanted late check out they don’t offer late check out not even of you willing to pay, their latest check out is at 11:30 when every hotels let you stay until 12, when we call the front desk to ask (from our cellphone because they phone dont work) her responce was who told us to get there at 2am like are you serious we drove for 10 hours and wanted to rest and freshen up and that was her response. So if you want a bad customer service treatment this is your place! PS im not a person that likes to waste time leaving reviews but this one deserves it. And to the lady in the front desk learn how to speak to people you disrespectful human!!
於 2024 年 5 月住了 1 晚
Manager 於 2024年5月10日的回應
Hello Maria, Thank you for sharing your feedback with us. We regret to hear about your experience and apologize for any inconvenience you encountered. We value all guest comments and will address your concerns internally. If you have any further issues, please don't hesitate to reach out to our management team. Your comments help us improve our service for all future guests.

10/10 優異

JOHN

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Friendly staff Clean room cumfy bed- close to a cute downtown with good restaurants
於 2024 年 5 月住了 1 晚
Manager 於 2024年5月7日的回應
Hello JOHN,We're delighted to hear you enjoyed our friendly staff, clean rooms, and comfy beds. It's great to know you found our location convenient for exploring the nearby downtown area and its dining options. We appreciate your positive feedback and hope to welcome you back on your next visit for another enjoyable experience.

8/10 不錯

Christine

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Friendly staff. Convenient to highway. Great for over night stay.
於 2024 年 5 月住了 1 晚
Manager 於 2024年5月6日的回應
Hello Christine,We're delighted to hear you found our staff friendly and our location convenient for your overnight stay. Your feedback is much appreciated and we hope to welcome you back in the future for another pleasant experience at our hotel.

2/10 很差

Charles

伴侶同遊, 寵物同遊
Could not stay, did not stay. Pet friendly but not for cats.
於 2024 年 5 月住了 1 晚
Manager 於 2024年5月7日的回應
Hello Charles,We apologize for any inconvenience you experienced. Our hotel is indeed pet-friendly, but unfortunately, our policy is tailored for dogs. We recommend contacting us directly for any specific pet policies before booking to ensure a comfortable stay for you and your pet.

10/10 優異

Kennetha

於 2024 年 5 月住了 1 晚
Manager 於 2024年5月22日的回應
Hello Kennetha,We are thrilled to hear that you had a fantastic experience during your stay! We look forward to welcoming you back soon for another enjoyable visit.

10/10 優異

Faye

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
The checkin clerk was very friendly and helpful. The room was exceptionally clean with hardwood and tile floors. No carpet was a definite plus for us. The hotel is a basic hotel for an overnight stop along a road trip. The breakfast was hot and plentiful.
於 2024 年 4 月住了 1 晚
Manager 於 2024年5月1日的回應
Hello Faye,We're grateful to hear you enjoyed our clean rooms and friendly staff. It's great to know you appreciated the hardwood and tile floors in the rooms. Our team works hard to provide a comfortable stay for road trip travelers. We're glad you liked the hot and plentiful breakfast options. Thank you for your feedback!

8/10 不錯

Diane

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The beds were the most comfortable on this trip but the air conditioner was terribly noisy.
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月25日的回應
Hello Diane, We're glad to hear you found our beds comfortable. We appreciate your feedback on the air conditioner and will forward it to our maintenance team for their review. Thank you for bringing this to our attention.

6/10 一般

Sanford

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The property was nice. I would give it a 4
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月23日的回應
Hello Sanford, We appreciate your positive feedback and are pleased to hear you found the property enjoyable. Your rating of 4 out of 5 is valuable to us as we continuously strive to provide a pleasant experience for our guests. Thank you for choosing to stay with us.

8/10 不錯

Janice

讚好:整潔度和住宿狀況
於 2024 年 1 月住了 1 晚
Manager 於 2024年4月19日的回應
Hello Janice, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

10/10 優異

Patricia

讚好:整潔度、職員與服務、設施服務和住宿狀況
I liked that there was enough parking even when the hotel was pretty full and I liked the hot breakfast.
於 2024 年 4 月住了 5 晚
Manager 於 2024年4月12日的回應
Hello Patricia,We are delighted to hear that you found our parking sufficient and enjoyed our hot breakfast during your stay. Our team always strives to provide a comfortable experience for all our guests. We hope to welcome you back for another enjoyable stay in the future.

10/10 優異

Eric

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Easy access off of I-65, clean and comfortable beds and clean showers.
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月11日的回應
Hello Eric,Thank you for taking the time to share your positive experience with us. We are delighted to hear that you found our location convenient and enjoyed our comfortable beds and clean showers. We look forward to welcoming you back in the future for another pleasant stay.

10/10 優異

Russell (Gulf Shores)

於 2024 年 4 月住了 1 晚
Manager 於 2024年4月30日的回應
Hello Russell,We are delighted to hear that you enjoyed your stay with us! We hope to welcome you back soon for another wonderful experience.

10/10 優異

Sharon

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月9日的回應
Hello Sharon,We are thrilled to hear that you had a wonderful experience during your stay with us! We hope to welcome you back again soon for another fantastic stay.

8/10 不錯

Leslie

於 2024 年 4 月住了 1 晚
Manager 於 2024年4月23日的回應
Hello Leslie, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

8/10 不錯

Rod

伴侶同遊, 寵物同遊
讚好:整潔度、職員與服務和住宿狀況
We stayed with our two dogs. The room had been renovated, new floor and fixtures which was nice. Larger than normal refrigerator in the room. The room was super clean, would recommend if you're traveling with pets. Note that the online rate does not include the additional pet fee which was $35 per dog.
於 2024 年 3 月住了 1 晚
Manager 於 2024年4月2日的回應
Hello Rod,We're delighted to hear you and your furry companions enjoyed the newly renovated room and found it to be clean during your stay. We appreciate your recommendation for pet owners. Guests can contact our management directly for any additional fee inquiries. Thank you for choosing our hotel, and we hope to welcome you back in the future.

2/10 很差

Julie

於 2024 年 3 月住了 1 晚
Manager 於 2024年4月18日的回應
Hello Julie, We're sorry to hear your stay didn't meet your expectations. Please contact us directly to discuss any concerns you encountered during your time with us. We value your feedback and would like the opportunity to address any issues you may have experienced.

6/10 一般

Dawn R (Deerfield)

讚好:職員與服務
不滿:住宿狀況
The walls and doors were stained. The bed and floors were clean. It needs some work. The lock between the two doors was broke. Would have not felt safe if it wasn’t my family next door. The staff at check in were very friendly.
於 2024 年 3 月住了 1 晚
Manager 於 2024年3月24日的回應
Hello Dawn R,We appreciate your feedback on your recent stay with us. We are glad to hear that you found our bed and floors clean and that our staff at check-in were very friendly. Rest assured that your comments about the walls, doors, and broken lock will be shared with the relevant teams for review and improvement. Your safety and comfort are our top priorities, and we hope to welcome you back for a better experience in the future.

10/10 優異

alan (nevada)

家人同遊
New construction behind and I was in the newer part, that was really nice
於 2024 年 3 月住了 4 晚
Manager 於 2024年3月22日的回應
Hello alan,We're delighted to hear that you enjoyed the ambiance of the newer part of our hotel. Our team strives to provide a modern and comfortable experience for all our guests. Your satisfaction is our priority, and we hope to welcome you back to experience more of what we have to offer.

10/10 優異

Darrin

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very very clean and easy check in
於 2024 年 3 月住了 1 晚
Manager 於 2024年3月20日的回應
Hello Darrin,We're thrilled to hear that you found our hotel very clean and had an easy check-in experience. Your comfort and satisfaction are always our top priorities. Should you need any future assistance or have any feedback to share, please feel free to reach out to our management team directly.

10/10 優異

Kelsey

家人同遊
讚好:整潔度
It was clean, friendly, and breakfast was good.
於 2024 年 3 月住了 1 晚
Manager 於 2024年3月19日的回應
Hello Kelsey,We are delighted to hear that you found our hotel clean, with friendly service, and enjoyed our breakfast offerings. Your feedback is greatly appreciated, and we hope to welcome you back for another wonderful stay in the future.

2/10 很差

Michael

伴侶同遊
讚好:整潔度和職員與服務
不滿:住宿狀況
We were put in the oldest building because we had our small dog. The room wasn’t very clean. We found an old used coffee packet still in the pot. The room was very small. We were in room 124. There were people working in an upstairs room directly above us. There was constant noise from the workers. They became quieter after a while and we went to sleep. At approximately 1:48 a m local time we were rudely awakened by their constant noise from stomping, scraping and banging. We called the front desk and was told he would take care of it. The people quieted down for a few minutes and went right back to making a great amount of noise. We couldn’t sleep so we left. As our stay was a huge disappointment and we could not sleep, we feel that we should be getting a total refund. The manager said that we stayed there so we were not due anything. When we told him we couldn’t stay under those conditions, he said there was nothing he could do. We will not be staying in any days inns anymore and will never recommend them to anyone and would be glad to tell of our experience. After this review of a bad experience I do not expect to hear from anyone. Too bad
於 2024 年 3 月住了 1 晚
Manager 於 2024年3月16日的回應
Hello Michael, We apologize for the inconvenience you experienced during your stay. Please, kindly reach out to our management team directly to address your concerns further. We value your feedback and aim to improve our services.

10/10 優異

Ronald

於 2024 年 3 月住了 1 晚
Manager 於 2024年3月15日的回應
Hello Ronald,We are happy to hear you had an excellent experience at our hotel! We look forward to welcoming you back soon for another fantastic stay.

8/10 不錯

Sharon

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Reasonably priced and newly updated.
於 2024 年 3 月住了 1 晚
Manager 於 2024年3月14日的回應
Hello Sharon,We're delighted to hear that you enjoyed our recently refreshed accommodations. We continually strive to provide excellent value for our guests. Your positive feedback is greatly appreciated.

8/10 不錯

David

讚好:整潔度、設施服務和住宿狀況
Staff was friendly . Room was very clean & updated.
於 2024 年 3 月住了 1 晚

6/10 一般

Susan

Disappointed old motel. Thin walls. Heard everything going on in other rooms. Breakfast was not good. Would not stay here again
於 2024 年 3 月住了 1 晚
Manager 於 2024年3月12日的回應
Hello Susan, We regret to hear about your experience. Your feedback regarding the noise level and breakfast will be shared with our team for improvement. Our goal is to provide a comfortable stay for all guests. We appreciate your comments and hope you consider reaching out to us directly with any further concerns.

8/10 不錯

David A.

讚好:整潔度、職員與服務和住宿狀況
Room was fine.
於 2024 年 3 月住了 1 晚
Manager 於 2024年3月9日的回應
Hello David A.,We're glad to hear that you found your room satisfactory. Your feedback is valuable to us. If you have any further comments or suggestions, please feel free to reach out to us. Thank you for choosing to stay with us.

6/10 一般

Alan (Cleveland)

讚好:整潔度和職員與服務
於 2024 年 2 月住了 1 晚
Manager 於 2024年3月9日的回應
Hello Alan, We appreciate you choosing our hotel for your stay. If there is anything we could have done to improve your experience, please don't hesitate to contact us directly. We hope to welcome you back in the future for a better stay.

8/10 不錯

KANDI

讚好:職員與服務和住宿狀況
Parking lot weird, curbs where curbs don’t need to be. Separate buildings….
於 2024 年 3 月住了 1 晚
Manager 於 2024年3月7日的回應
Hello KANDI, We appreciate your feedback regarding the parking lot layout and multiple buildings on our property. We will share your comments with our team for further review and improvement. Thank you for bringing this to our attention as we continually strive to enhance our guests' experience.

10/10 優異

Jean (Sarnia)

讚好:整潔度、職員與服務和住宿狀況
Friendly staff at check-in
於 2024 年 2 月住了 1 晚
Manager 於 2024年3月2日的回應
Hello Jean,We're pleased to hear you found our staff welcoming during your check-in. Guest satisfaction is our top priority, and we hope you had an enjoyable stay overall. If you have any further feedback or suggestions, feel free to contact us directly. Thank you for choosing our hotel for your stay.

8/10 不錯

Elaine

家人同遊
Affordable
於 2024 年 2 月住了 1 晚
Manager 於 2024年2月24日的回應
Hello Elaine,We appreciate your feedback on our affordable rates. We strive to provide excellent value for our guests and are glad you found our prices reasonable. Should you need any further assistance, feel free to reach out to our team.

10/10 優異

Sue

讚好:整潔度、職員與服務和住宿狀況
Very clean and comfortable.. The breakfast was good and the workers are very friendly!!
於 2024 年 2 月住了 1 晚
Manager 於 2024年2月24日的回應
Hello Sue,We are delighted to hear that you found our hotel clean and comfortable, enjoyed the breakfast, and experienced friendly service from our team members. Your positive feedback is truly appreciated. Thank you for sharing your experience with us!

10/10 優異

James

於 2024 年 2 月住了 2 晚
Manager 於 2024年3月22日的回應
Hello James,We are delighted to hear you had a wonderful experience at our hotel! We hope to welcome you back soon for another fantastic stay.

10/10 優異

Laurie

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very clean. Looked like they had just remodeled.
於 2024 年 2 月住了 1 晚
Manager 於 2024年2月24日的回應
Hello Laurie,We are delighted to hear that you found our hotel to be very clean and refreshed. Our team takes pride in maintaining high cleanliness standards for our guests' comfort. Your feedback is greatly appreciated.

6/10 一般

Lauren

不滿:住宿狀況
於 2024 年 2 月住了 3 晚
Manager 於 2024年2月24日的回應
Hello Lauren,We appreciate you choosing to stay with us. Please don't hesitate to contact us directly if you have any specific feedback to share from your recent experience. We value your input and would love to hear more about your stay.

8/10 不錯

larry

讚好:整潔度
Prices right big rooms
於 2024 年 2 月住了 1 晚
Manager 於 2024年2月20日的回應
Hello larry,We are pleased that you found our room spacious and value for money. Your comfort is important to us, and we hope you enjoyed your overall stay.

10/10 優異

Carol

伴侶同遊
讚好:職員與服務和住宿狀況
Very clean, good breakfast. Unfortunately they need to replace all of they’re linens. Sheets stained & frayed. Towels worn, although clean.
於 2024 年 2 月住了 1 晚
Manager 於 2024年2月21日的回應
Hello Carol, Thank you for taking the time to provide your feedback. We appreciate your compliments on our cleanliness and breakfast. We will forward your comments regarding the linens to our management team for further review and improvement. Your input helps us enhance our services for all future guests.

6/10 一般

Krista

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Manager 於 2024年2月19日的回應
Hello Krista, We appreciate you choosing our hotel for your stay. If you have any feedback you'd like to share, please don't hesitate to reach out to us so we can address it accordingly.

8/10 不錯

Alan

家人同遊
於 2024 年 2 月住了 1 晚
Manager 於 2024年2月15日的回應
Hello Alan,Thank you for choosing our hotel for your stay. We are delighted to see that you had a positive experience with us. We appreciate your support and hope to welcome you back in the future for an even better stay.

10/10 優異

Sherri

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Absolutely wonderful hotel! Beautiful, clean, comfortable accommodations.
於 2024 年 2 月住了 1 晚
Manager 於 2024年2月14日的回應
Hello Sherri,Thank you so much for your kind words! We are delighted to hear that you found our hotel to be beautiful, clean, and comfortable. Your satisfaction is our top priority, and we truly appreciate your positive feedback. It was our pleasure to have you as our guest, and we hope to welcome you back again soon for another excellent experience.

10/10 優異

Teresa

讚好:整潔度、職員與服務和住宿狀況
Very nice property and quiet
於 2024 年 2 月住了 2 晚
Manager 於 2024年2月9日的回應
Hello Teresa,Thank you for your feedback! We're glad to hear that you found our property to be nice and enjoyed the peaceful atmosphere. We strive to create a serene environment for our guests. We appreciate your kind words and hope to welcome you back in the future.

10/10 優異

Keith

商務旅客
讚好:設施服務和住宿狀況
Really a nice place to stay I will stay there more
於 2024 年 1 月住了 1 晚
Manager 於 2024年2月6日的回應
Hello Keith,Thank you for your kind feedback! We're thrilled to hear that you had a pleasant stay and that you plan on returning. We look forward to welcoming you back in the future for another great experience!

8/10 不錯

Cheryl

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚
Manager 於 2024年2月6日的回應
Hello Cheryl,Thank you for being our guest! We appreciate your positive rating and hope you had a wonderful experience. If there is anything else we can assist you with in the future, please feel free to reach out to us directly. We value your feedback and hope to welcome you back again soon!

8/10 不錯

Jane

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Manager 於 2024年2月6日的回應
Hello Jane, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

6/10 一般

Judy

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Only one person to check in.
於 2024 年 1 月住了 1 晚
Manager 於 2024年2月3日的回應
Hello Judy,Thank you for taking the time to provide your feedback. We apologize for any inconvenience you experienced during your stay. Our team is committed to providing efficient service and we appreciate your feedback, as it helps us to improve. Should you have any further concerns, please don’t hesitate to reach out to our management team directly.

6/10 一般

Jane

Low budget motel. Limited Staff but convenient location. Bathroom floor and especially bathroom door were dirty. Stayed one night while traveling through..
於 2024 年 1 月住了 1 晚
Manager 於 2024年2月2日的回應
Hello Jane,Thank you for sharing your feedback on your recent stay at our motel. We appreciate your acknowledgment of our convenient location. We apologize for any cleanliness issues you encountered in your room, and we will address these concerns with our housekeeping team for improvement. We value your patronage and hope to have another opportunity to provide you with a more satisfactory experience in the future.

8/10 不錯

Deborah

於 2024 年 1 月住了 1 晚
Manager 於 2024年2月6日的回應
Hello Deborah,Thank you for choosing our hotel for your stay. We appreciate your positive rating and are glad that you had a satisfactory experience. If you have any specific feedback or suggestions for improvement, please don't hesitate to reach out to us directly. We hope to welcome you back in the future for another great stay.

6/10 一般

Theresa

讚好:整潔度
不滿:住宿狀況
The door was very hard to open it would jam. Also the key would show red and green which didnt know if door was open cause i had to push hard yo open. Noise level from traffic is awful didnt sleep well.
於 2024 年 1 月住了 1 晚
Manager 於 2024年2月2日的回應
Hello Theresa,Thank you for sharing your experience at our hotel. We apologize for any inconvenience you encountered with the door and the key. We appreciate your feedback as it helps us improve our services. We understand that noise from traffic can be disruptive and we apologize for any sleep disturbance you experienced. We hope to have the opportunity to welcome you back for a better stay in the future.

8/10 不錯

Matt

於 2024 年 1 月住了 1 晚
Manager 於 2024年2月2日的回應
Hello Matt,Thank you for choosing our hotel for your stay. We appreciate your positive rating and hope you had a pleasant experience with us. If you have any further feedback or suggestions, please feel free to reach out to us directly. We look forward to welcoming you back in the future.