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麥迪森亨茨維爾機場歡朋酒店的評價

2.5 out of 5
麥迪森亨茨維爾機場歡朋酒店
9225 Madison Blvd, Madison, AL

評價

8.8

優異

10 分評分，優異；523 則評價中有 325 則" "
8 分評分，不錯；523 則評價中有 113 則" "
6 分評分，一般；523 則評價中有 50 則" "
4 分評分，欠佳；523 則評價中有 19 則" "
2 分評分，很差；523 則評價中有 16 則" "

9.0/10 

整潔度

9.2/10 

職員與服務

8.6/10 

設施服務

8.8/10 

住宿狀況

8.8/10 

環保程度

評價

6/10 一般

Debra Ann

商務旅客
讚好：設施服務
I didn't like my room across from the laundry area and where all supplies for hotel are kept... Very busy and noisy when morning crew starts cleaning... Stay away from Room 122
於 2024 年 4 月住了 1 晚

10/10 優異

Christopher

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We have a big family and their room that sleeps 6 is SO spacious! One of the nicest rooms we’ve stayed in. Only downfall was that our shower had no hot water after the second shower in our family.
於 2024 年 3 月住了 1 晚

10/10 優異

Rebecca

家人同遊
Great location when using the Huntsville airport.
於 2024 年 2 月住了 1 晚

10/10 優異

Kevin

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚

8/10 不錯

Shari

讚好：整潔度、職員與服務和住宿狀況
Clean and adequate for an overnight stay. Staff was very helpful. Some updating needed.
於 2024 年 2 月住了 1 晚

2/10 很差

vignesh

商務旅客
不滿：整潔度和住宿狀況
A light broke and fell right in front of my room and i would not like to stay in this property again.
於 2024 年 1 月住了 1 晚

2/10 很差

Ron

商務旅客
不滿：職員與服務
Go somewhere else
No Hot Tub - As advertised No Cable TV - Oh the feed is out No Juice Machine for breakfast- Oh it's broke No ice maker on the 1st floor- Oh it's broke Do not come in to my room-They come in the room
於 2024 年 1 月住了 5 晚

8/10 不錯

Eric

於 2024 年 1 月住了 1 晚

10/10 優異

diane

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Volleyball weekend at VBC
Big room, comfortable bed. Breakfast okay, nothing special. Lots of restaurants nearby.
於 2024 年 1 月住了 2 晚

8/10 不錯

Jamie

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚

10/10 優異

Abdulqader

讚好：設施服務
Yes
於 2024 年 1 月住了 2 晚

6/10 一般

Jim

讚好：整潔度、住宿狀況和客房舒適度
不滿：職員與服務
Short staffed
Severely short staffed TV and light did not work No one fixed them
於 2024 年 1 月住了 2 晚
Halley Martin- General Manager 於 2024年1月22日的回應
I do greatly appreciate your feedback and can't apologize enough for the issues you had. I agree we were severely understaffed at that time and are working towards getting everything back in order.

6/10 一般

Tracey

家人同遊
讚好：整潔度、職員與服務和設施服務
於 2024 年 1 月住了 1 晚
Halley Martin- General Manager 於 2024年1月22日的回應
Thank you, please let me know if there is anything we could have done differently to make your experience better.

2/10 很差

SHOHEI

於 2023 年 12 月住了 28 晚

8/10 不錯

Sara

家人同遊
讚好：整潔度、職員與服務和客房舒適度
It was okay.
The lady who checked us in was great. I liked that the room was clean, the comfort of the bed, and the products in the bathroom. The only issues i noticed was that the doors were about to fall off the entertainment center and the floor stayed wet by the heater/ac unit. I let management know but never saw maintenance. They may have come after we left but I don't know.
於 2024 年 1 月住了 2 晚
Halley Martin- General Manager 於 2024年1月8日的回應
Thank you for letting me know of your issue and I do apologize that you did not see Maintenance during your stay. I have checked to make sure that the door was fixed and it in fact has been. If there is anything else I can be of service with please feel free to reach out and thank you for staying with us and for your feedback!

8/10 不錯

Reggie

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 2 晚

10/10 優異

Billy

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Fun stay.
We had a marvelous stay the kids enjoyed the space and room to play after a shopping excursion. Front desk was terrific.
於 2023 年 12 月住了 1 晚
Halley Martin- General Manager 於 2024年1月8日的回應
Thank you for your wonderful review! We hope to see you again soon!

10/10 優異

Christopher James

於 2023 年 11 月住了 2 晚
Halley Martin- General Manager 於 2024年1月22日的回應
Thank you for the 5 star review.

10/10 優異

George

家人同遊
Our stay was great. The hotel was very clean and the employees were very kind.
於 2023 年 12 月住了 2 晚
Halley Martin- General Manager 於 2024年1月8日的回應
Thank you! We appreciate your business and the lovely review of the employees.

2/10 很差

Mariah

讚好：職員與服務、設施服務和住宿狀況
不滿：整潔度
於 2023 年 11 月住了 1 晚
Halley Martin- General Manager 於 2024年1月22日的回應
Thank you for your feedback, please let me know if there was anything we could have done better or differently to make your experience better?

8/10 不錯

Hong

讚好：整潔度、職員與服務和住宿狀況
I have not got the receipt from the front desk and it is hard to find when I needed it.
於 2023 年 10 月住了 2 晚
Halley Martin- General Manager 於 2024年1月8日的回應
I do apologize, we are not able to give you a receipt upon check out if it is booked through a third party booking agency. If you are still in need of a receipt you will need to contact Expedia directly. I hope this helps and I also apologize for the late reply.

10/10 優異

Richard

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 11 月住了 1 晚
Halley Martin- General Manager 於 2024年1月22日的回應
Thank you for the 5 stars!

4/10 欠佳

scott

於 2023 年 11 月住了 1 晚
Halley Martin- General Manager 於 2024年1月22日的回應
Thank you, please let me know if there is anything better or different we could have done to make your stay and experience better?

10/10 優異

Calvin

於 2023 年 10 月住了 2 晚

10/10 優異

Diana

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A Plus… Definitely the place to be
Experience was remarkable… Silletti’s beautiful. The rooms are spacious and well laid out. I couldn’t avast for a better. Recommend highly.
於 2023 年 10 月住了 1 晚

8/10 不錯

Zacchaeus

於 2023 年 10 月住了 2 晚

10/10 優異

Veronica

於 2023 年 10 月住了 1 晚

6/10 一般

AnnMarie

不滿：整潔度和住宿狀況
於 2023 年 9 月住了 3 晚

10/10 優異

Russell

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 3 晚

10/10 優異

Chris

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We came into the property late at night both nights we stayed and felt very comfortable doing so!
於 2023 年 9 月住了 1 晚

2/10 很差

Frederick

不滿：整潔度、職員與服務、設施服務和住宿狀況
The front desk was great, but the room was dirty from the air condition blowing dirt in the air. The filter need changing. On top of that the shower wall tiles were missing. There was two big holes where the ADA bars were located. The day that I was going to check out I went to have breakfast to come back to my room at 9:13am the clean up service put everything that was not in my bags into the trash. My waters, food, work and clothes. I went to see the manager to ask what time is check out and he replied noon. He apologize and said he could not replace anything and he can’t comp my room because it was paid through a third party. I appreciate your responds.
於 2023 年 9 月住了 2 晚

10/10 優異

Kevin

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 2 晚

6/10 一般

Darina

讚好：整潔度和職員與服務

4/10 欠佳

Rhonda (Florence)

伴侶同遊
讚好：職員與服務
不滿：整潔度和住宿狀況
The staff is very friendly, grounds are good, lobby is nice. Convenient location. We were given a handicap room? It was very big but smelled terrible! Very musty mildew smell and in bathroom would get a whiff of sh**.
於 2023 年 8 月住了 1 晚

8/10 不錯

Ruth (Idaho Falls)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Breakfast was great. My son has selective eating challenges and he absolutely loved the apple-cinnamon waffle and commented sadly that it's only a seasonal flavor. The room was sparkling clean. They didn't have enough staff, though, so requests for bedding for the pull-out sofa in the suite took a long time to be fulfilled. The staff were super helpful and polite, the hotel just needs to hire more of them.
於 2023 年 8 月住了 1 晚

6/10 一般

Destiney

讚好：職員與服務
於 2023 年 8 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚

10/10 優異

Edward

讚好：整潔度、職員與服務和住宿狀況
The to go bag was great.
於 2023 年 8 月住了 1 晚

6/10 一般

Elmer

於 2023 年 8 月住了 2 晚

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Clean, courteous staff and very comfortable bed!
於 2023 年 8 月住了 1 晚

10/10 優異

Sherrie

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Always clean and staff are always friendly.
於 2023 年 7 月住了 2 晚

10/10 優異

Jeff

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was very clean and well kept. The staff was great and very helpful. I will defiantly use this place again!!!
於 2023 年 7 月住了 1 晚

10/10 優異

Carissa

於 2023 年 7 月住了 1 晚

10/10 優異

Pamela

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
We had an incredible stay that was fun and comfortable. The room was spacious and has a great set up. The service was excellent.
於 2023 年 7 月住了 1 晚

10/10 優異

Betsy B

於 2023 年 7 月住了 1 晚

10/10 優異

Arthur

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Very Nice
於 2023 年 7 月住了 1 晚

8/10 不錯

mary

讚好：職員與服務和住宿狀況
Staff was super nice and accommodating; however, carpet in hotel room was pretty bad - would not walk on it barefooted.
於 2023 年 7 月住了 1 晚

10/10 優異

Linda

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Consistently good staff and comfortable
We love this hotel and have stayed here several times for our anniversary. The rooms are clean, beds are comfortable, staff is friendly, hot breakfast is delicious, the pool and fitness room are in good condition, the patio is a great place to relax - we ate lunch there one day, the location is convenient to venues, restaurants, stores and banks, it is located in a nice part of town, plus the hotel has a screen of pretty magnolias and other trees around it that block road noise and make it beautiful. The carpet in our room was getting a little old and musty. But we still enjoyed our stay and we will come back. I have such good memories here from our many trips, and I know they work hard to keep it in good condition. It’s such a pleasure to stay here!
於 2023 年 6 月住了 2 晚

10/10 優異

shannon

於 2023 年 6 月住了 1 晚

8/10 不錯

Blake

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 6 月住了 1 晚