Dear James Harvey,Thank you for the fantastic review! We appreciate the outstanding comments, and we are glad you enjoyed our delicious Express Start breakfast and great location. We thank you for choosing Holiday Inn Express and we hope that we have the opportunity to welcome you back on a future trip to Huntsville. Best Regards,Charles Guice, General Manager

Dear Stephan,Thank you for sharing your feedback. I am sorry that the accommodations at our hotel did not meet your expectations. There are updates to the decor and technology planned for the end of the year that will enhance the guest experience. We hope that these changes will be more to your liking. In the meantime, we take pride in our commitment to service excellence, and maintaining our current warm and inviting ambience that many have enjoyed. Thank you for choosing our hotel, and we sincerely hope you’ll give us another opportunity to serve you in the future. Best Regards,Charles Guice, General Manager

Dear Sheila,Thank you for the outstanding review! Your wonderful comments regarding the staff and hotel are greatly appreciated. We are delighted to hear that you enjoyed the hospitality of the staff, and the neat and clean facility. We thank you for staying with us and we hope that we have the opportunity to serve you again.Best Regards,Charles Guice, General Manager

Dear Larisa,Thank you for your excellent review! We are glad that you had a comfortable stay, and enjoyed the cleanliness of your room and the great shower pressure. Our Express Start breakfast is a perfect way to start your day and we are delighted to hear you enjoyed the delicious selections. Thank you for staying with us and we hope that we have the opportunity to welcome you back.Best Regards,Charles Guice, General Manager

Dear Daisuke,Thank you for the great review! We are delighted to hear that you had a pleasant stay with us. It is always a pleasure to receive positive feedback and we appreciate you taking time to share your experience. Thank you for staying with us and we hope that you will come back to visit us again soon.Best Regards,Charles Guice, General Manager

Dear Eric, Thank you for the excellent rating! We are glad that you enjoyed your stay. Thank you for staying with us and we hope that you will come back to visit us again soon. Best Regards, Charles Guice, General Manager

Dear Kathryn,Thank you for the exceptional rating! Your awesome compliments of the hospitality provided by Betty are greatly appreciated. Ms. Betty’s dedication and warmth contribute to making our guests’ mornings memorable and we’ll be sure to pass along your kind words to her. We thank you for staying with us and we hope to welcome you back again soon.Best Regards,Charles Guice, General Manager

Dear Kimberly,Thank you for your wonderful review! Your kind words regarding the staff are greatly appreciated. We are glad that you enjoyed the cleanliness of the hotel and our great location. We thank you for choosing to stay with us and we hope that we have the pleasure of serving you again. Kind Regards,Charles Guice, General Manager

Dear Ashley, Thank you for the excellent rating! We are glad that you enjoyed your stay. Thank you for staying with us and we hope that you will come back to visit us again soon. Best Regards, Charles Guice, General Manager

Dear Erin,Thank you for your feedback. We greatly appreciate your positive comments about the breakfast staff. We do apologize for any confusion regarding the bed sizes. All our rooms with two beds are queen size, and the front desk provided accurate information during your check-in and you did receive the room type that you reserved. Please note that we do not have any rooms with double beds at our hotel. The term “double queen beds” is sometimes used to refer to our two-bed rooms. We apologize if this miscommunication negatively affected your overall experience. We thank you for staying with us and hope that you will give us the opportunity to serve you again.Best Regards,Charles Guice, General Manager

Dear Boyd,Thank you for the 5 star rating! We are so pleased to hear that you enjoyed your stay with us. Thank you for choosing Holiday Inn Express and we hope that we have the opportunity to serve you again.Best Regards,Charles Guice, General Manager

Dear Gary,Thank you for the positive feedback. We are glad that you enjoyed the service and accommodations. We thank you for staying with us and we hope that you will come back to visit us again soon.Best Regards,Charles Guice, General Manager

Dear Margaret,Thank you for the excellent review! We appreciate the kind remarks regarding the staff and we are glad that you enjoyed your stay. We thank you for choosing to stay with us and we hope that we have the opportunity to welcome you back.Best Regards,Charles Guice, General Manager

Dear Alfedo,Thank you for the excellent review! We appreciate the wonderful compliment and we are glad that you enjoyed your stay. We thank you for staying with us and we hope that you will come back to visit us again soon.Best Regards,Charles Guice, General Manager

Dear Tobias,Thank you for the great review. We are glad that you enjoyed your room. We thank you for staying with us and we hope that we have the opportunity to serve you again.Best Regards,Charles Guice, General Manager

Dear Denise,Thank you for the great feedback. We appreciate the exceptional accolades regarding the cleanliness of the hotel and the recognition of the service provided by the staff. We do apologize for our oversight, and we are sorry for the inconvenience you were caused due to the lack of housekeeping service during your visit. We will be certain to address this issue with the housekeeping staff to avoid a future disappointment. We thank you for staying with us and we do hope that we have the opportunity to better serve you on a future trip.Best Regards,Charles Guice, General Manager

Dear Thomas,Thank you for the outstanding review! We appreciate the wonderful comments regarding the hospitality of the staff and the special recognition for the ladies working at the breakfast bar. We are glad that you enjoyed your stay and I will be sure to share your review for all to enjoy. We thank you for staying with us and we hope that we have the opportunity to serve you again. Best Regards,Charles Guice, General Manager

Dear Michelle,Thank you for the outstanding review! We appreciate the wonderful comments regarding the front desk staff and the cleanliness of your room. We are glad that you enjoyed our Express Start breakfast, especially our signature cinnamon rolls. We thank you for staying with us and for the great recommendation. We do hope that we have the opportunity to welcome you back on a future trip to Huntsville. Best Regards,Charles Guice, General Manager

Dear Zarina,Thank you for the great review! We are so pleased that you enjoyed the cleanliness of the hotel and we appreciate the recognition of the service provided by the staff. We thank you for staying with us and we hope that we have the opportunity to welcome you back.Best Regards,Charles Guice, General Manager

Dear Alexander, Thank you for the excellent review! We appreciate the kind comments regarding the staff and we are glad that you enjoyed your stay. We thank you for choosing to stay with us and we hope that we have the pleasure of serving you again.Best Regards,Charles Guice, General Manager

Dear Yuchen,Thank you for the exceptional rating! We are glad that you enjoyed your stay. We thank you for staying with us and we hope that we have the opportunity to serve you again.Best Regards,Charles Guice, General Manager

Dear Tara,Thank you for the wonderful review! We are delighted to hear that you love staying with us and we appreciate the recognition of the hospitality provided by the staff. We thank you for your loyalty and we will look forward to the pleasure of serving you again on your next trip to Huntsville.Best Regards,Charles Guice, General Manager

Dear Guest,Thank you for the exceptional rating! We are glad that you enjoyed your stay. We thank you for staying with us and we hope that we have the opportunity to welcome you back on a future trip to the area.Best Regards,Charles Guice, General Manager

Dear Richard,Thank you for the excellent rating! We are glad that you enjoyed your stay. We thank you for staying with us and we hope that we have the opportunity to serve you again. Best Regards,Charles Guice, General Manager

Dear Jared,Thank you for the excellent rating! We are glad that you enjoyed your stay. We thank you for staying with us and we hope that we have the opportunity to serve you again. Best Regards,Charles Guice, General Manager

Dear Cathy,Thank you for the wonderful review! We are delighted to hear that you had a great stay and enjoyed the cleanliness and comfort of the hotel. We appreciate the outstanding compliments regarding the hospitality of the breakfast staff and I will be sure to share your gracious comments and thank them for the great service they provide. We thank you for staying with us and we hope that we have the opportunity to welcome you back on a future trip to the Huntsville area.Best Regards,Charles Guice, General Manager

Dear Suzanne,Thank you for the outstanding rating! We are glad that you enjoyed the service provided by the staff and the cleanliness of the hotel. We thank you for staying with us and we hope that you will come back to visit us again soon.Best Regards,Charles Guice, General Manager

Dear Boyd, Thank you for the excellent rating! We are glad that you enjoyed your stay. Thank you for staying with us and we hope that you will come back to visit us again soon. Best Regards, Charles Guice, General Manager

Dear James,Thank you for the exceptional rating! We are glad that you enjoyed your stay. Thank you for staying with us and we hope that you will come back to visit us again.Best Regards,Charles Guice, General Manager

Dear Musonda,Thank you for the exceptional rating! We are glad that you enjoyed your stay. Thank you for staying with us and we hope that we have the opportunity to serve you again.Best Regards,Charles Guice, General Manager

Dear Becky,Thank you for the exceptional rating! We are glad that you enjoyed your stay. Thank you for staying with us and we hope that we have the opportunity to serve you again.Best Regards,Charles Guice, General Manager

Dear Theresa,Thank you for the outstanding review! Your wonderful compliments are greatly appreciated and we are glad that you enjoyed your stay. We thank you for staying with us and we hope that we have the opportunity to welcome you back on a future trip to the area.Best Regards,Charles Guice, General Manager

Dear Rachel,Thank you for the exceptional rating! We are glad that you enjoyed your stay. Thank you for staying with us and we hope that we have the opportunity to serve you again.Best Regards,Charles Guice, General Manager

Dear Harvey,Thank you for the great review! We appreciate the excellent comments regarding the staff and we are glad that you enjoyed our convenient location. We thank you for choosing to stay with us and we hope that you will come back to visit us again soon.Best Regards,Charles Guice, General Manager

Dear Brian,Thank you for the positive feedback. We appreciate the kind comment. We thank you for staying with us and we hope that we have the opportunity to serve you again.Best Regards,Charles Guice, General Manager

Dear Casie, Thank you for the exceptional rating! We are glad that you enjoyed your stay. Thank you for staying with us and we hope that we have the opportunity to serve you again.Best Regards, Charles Guice, General Manager

Dear Cesar Augusto, Thank you for the excellent rating! We are glad that you enjoyed your stay. Thank you for staying with us and we hope that you will come back to visit us again soon. Best Regards, Charles Guice, General Manager

Dear Margaret L,Thank you for the exceptional rating! We are glad that you enjoyed your stay. Thank you for choosing to stay with us and we hope that we have the opportunity to serve you again.Best Regards,Charles Guice, General Manager

Dear James,Thank you for the feedback. We are glad that you enjoyed your stay. Thank you for staying with us and we hope that we have the opportunity to serve you again.Best Regards,Charles Guice, General Manager

Dear Joseph,Thank you for the exceptional rating! We are glad that you enjoyed your stay. Thank you for staying with us and we hope that you will come back to visit us again soon.Best Regards,Charles Guice, General Manager

Dear Nicholas,Thank you for the excellent review! We appreciate the great compliments regarding the staff and we are glad that you enjoyed our delicious Express Start breakfast. We thank you for staying with us and we hope that you will come back to visit us again soon.Best Regards,Charles Guice, General Manager

Dear Kenneth,Thank you for the exceptional rating! We are glad that you enjoyed your stay. Thank you for choosing to stay with us and we hope that you will come back to visit us again.Best Regards,Charles Guice, General Manager

Dear Michael,Thank you for your feedback. Our apologies for the problem that you encountered and we are sorry for the inconvenience you were caused due to the condition of the mattress. We thank you for letting us know and your concerns were immediately addressed. We thank you for staying with us and we hope that you will give us the opportunity to better serve you in the future. Best Regards,Charles Guice, General Manager

Dear Sandra,Thank you for the great review! We are glad that you enjoyed your stay. Thank you for staying with us and we hope that we have the opportunity to serve you again. Best Regards,Charles Guice, General Manager

Dear Paula,Thank you for the wonderful review! Your recognition and kind comments regarding the hospitality of the staff are greatly appreciated and we are glad that you enjoyed your stay. I will be certain to share your review with them and thank the breakfast staff for taking such great care of our guests. We thank you for choosing Holiday Inn Express and we hope that we have the opportunity to welcome you back on a future trip.Best Regards,Charles Guice, General Manager

Dear Angelia,Thank you for the great feedback! We are glad that you had a comfortable stay and enjoyed our delicious Express Start breakfast. We appreciate the complimentary remarks regarding the hotel and we thank you for choosing to stay with us. We hope that we have the opportunity to serve you again.Best Regards,Charles Guice, General Manager

Dear Samuel,Thank you for the great review! We appreciate the wonderful compliment regarding the cleanliness of the hotel. We are glad that you enjoyed your stay and our convenient location. Thank you for staying with us and we hope that you will come back to visit us again soon.Best Regards,Charles Guice, General Manager

Dear Dominique,Thank you for the excellent review! We are glad that you enjoyed your stay and we appreciate the great recommendation. Thank you for staying with us and we do hope that we have the opportunity to serve you again on a future trip to the Huntsville area.Best Regards,Charles Guice, General Manager

Dear Kim,Thank you for the great feedback. We are glad that you enjoyed your stay and our convenient location. I am sorry that you were disappointed that we do not have hot tub and that the pool was chilly. It is past the normal pool season and the cool nights make for cool water but we keep the outdoor pool open as long as the days are warm as the guests enjoy relaxing in the pool area. We thank you for staying with us and hope you will give us the opportunity to serve you again.Best Regards,Charles Guice, General Manager

Dear Ronald, Thank you for the 5 star rating! We are glad you enjoyed your stay. We thank you for staying with us and we hope that we have the opportunity to serve you again.Best Regards, Charles Guice General Manager