Loved the kitchen set up inside the room! Bed was very comfy and the perfect set up for us and our two young children. Staff was very pleasant and helpful as well!
Rachel
於 2024 年 3 月住了 1 晚
Courtney Kirkman 於 2024年4月8日的回應
Thank you for taking time to complete this survey. I am happy to hear that you enjoyed your stay. We look forward to seeing you again soon.
10/10 優異
Lance
商務旅客
2024年3月1日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice rooms
Lance
於 2024 年 2 月住了 1 晚
Courtney Kirkman 於 2024年4月8日的回應
Thank you for taking time to complete this survey. Your review is very important to us. We look forward to welcoming you again.
10/10 優異
真實旅客
2024年1月27日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2024 年 1 月住了 1 晚
Courtney Kirkman 於 2024年2月6日的回應
Thank you for choosing Residence Inn by Marriott, in Decatur, AL. Thank you for taking time to complete this survey. We hope that you choose us on your next visit to Decatur, AL.
8/10 不錯
Bob
2024年1月6日
讚好:整潔度、住宿狀況和客房舒適度
Bob
於 2023 年 12 月住了 2 晚
Courtney GM 於 2024年1月11日的回應
Thank you for choosing to stay with us! We are happy to hear that you enjoyed your stay.
10/10 優異
Atilla (Pöttsching)
商務旅客
2024年1月4日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Atilla
Courtney GM 於 2024年1月11日的回應
Thank you for choosing to stay with us. I am happy to hear that you enjoyed your stay.
10/10 優異
Judith
2024年1月1日
Judith
於 2023 年 12 月住了 1 晚
Courtney Kirkman 於 2024年1月22日的回應
Thank you for choosing the Residence Inn by Marriott in Decatur, AL. We appreciate and value your feedback. We hope to see you again soon.
10/10 優異
JAN
2023年12月5日
讚好:整潔度、職員與服務和住宿狀況
The lady working the front desk on night shift was very sweet. The room was very clean and nice. Also very quiet. Would for sure stay here again if passing through town.
JAN
於 2023 年 12 月住了 1 晚
Courtney 於 2023年12月5日的回應
Thank you for your feedback. I am happy to hear that you enjoyed your stay. We look forward to your return visit.
10/10 優異
María Isabel
家人同遊
2023年11月13日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
María Isabel
於 2023 年 11 月住了 1 晚
Courtney Kirkman 於 2023年11月15日的回應
Thank you for your review! We are pleased to hear that you enjoyed your stay. We hope to see you again soon!
10/10 優異
Marilyn
2023年10月26日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Kind and helpful staff, clean and comfortable
This was a great place to stay. They were so very nice about a reservation change. We had no issues having our pet dog and easy access to our room for taking him out and my mobility issues. The room was spacious, bright, clean and very enjoyable for several night stay. Breakfast had nice variety of both hot and cold items, and the ladies there were so friendly and welcoming.
Marilyn
於 2023 年 10 月住了 3 晚
Courtney Kirkman, GM 於 2023年10月27日的回應
Thank you for choosing to stay with us! I am happy to hear that you enjoyed your visit. Thank you for your feedback, I will be sure to share it with our team.We look forward to seeing you and your puppy soon!
10/10 優異
Dana
家人同遊
2023年10月15日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Dana
於 2023 年 10 月住了 1 晚
Catherine 於 2023年10月16日的回應
Thank you for choosing to stay with us at Residence Inn Decatur, AL. Your feedback is greatly appreciated. We are so glad you enjoyed your stay. We hope to see you again soon.
10/10 優異
Tara
2023年10月11日
Tara
於 2023 年 10 月住了 1 晚
Courtney Kirkman 於 2023年11月15日的回應
Thank you for choosing to stay with us! We are pleased to hear that you enjoyed your stay. We hope to see you again.
10/10 優異
Gilbert
2023年10月7日
讚好:整潔度、職員與服務和住宿狀況
Gilbert
於 2023 年 10 月住了 5 晚
Courtney Kirkman 於 2023年10月9日的回應
Thank you for choosing to stay with us at Residence Inn Decatur, AL. Your feedback is greatly appreciated. We hope to see you again soon.
10/10 優異
Mason
2023年10月5日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice all purpose place to stay.
Checkin was a breeze. Getting in and out was super easy. It was clean, quiet, comfortable, and had a huge bathroom. The full kitchen was nice as well.
We were just in town for an art installation but this would make a great place to stay on business for an extended trip.
Mason
於 2023 年 9 月住了 1 晚
Courtney Kirkman, GM 於 2023年10月6日的回應
Thank you for choosing to stay with us at the Residence Inn Decatur, AL. We are so pleased to hear that you enjoyed your stay! We love our "little apartments" and glad to hear that you did too. I hope the next time you are in the area that you will choose us again!
10/10 優異
Ralph
家人同遊
2023年10月1日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very nice hotel
Very nice hotel
Ralph
於 2023 年 9 月住了 1 晚
Catherine 於 2023年10月2日的回應
Mr. Ralph,Thank you for staying with us. We are so glad you enjoyed your stay.
10/10 優異
Tina
2023年9月30日
讚好:整潔度、職員與服務和住宿狀況
Tina
於 2023 年 9 月住了 8 晚
Catherine 於 2023年10月2日的回應
We are so glad you enjoyed your stay!
10/10 優異
david
2023年9月26日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
10/10
Beautiful, clean, and comfortable. Thanks for a great stay!
david
於 2023 年 9 月住了 1 晚
Courtney Kirkman GM 於 2023年9月26日的回應
Thank you for choosing to stay with us! We are so happy to hear that you enjoyed your stay! We look forward to seeing you again soon!
10/10 優異
Allen
2023年9月3日
讚好:整潔度、職員與服務和住宿狀況
Very spacious room. More than we could have asked for.
Allen
於 2023 年 9 月住了 1 晚
Marley 於 2023年9月3日的回應
Dear Allen,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback and thank you for choosing to stay with us!We hope to welcome you again soon.Sincerely,MARLEY BRACKINDual Front Office Manager
8/10 不錯
Michelle
2023年9月2日
Michelle
於 2023 年 9 月住了 1 晚
Catherine 於 2023年9月22日的回應
Michelle, we strive to do above and beyond for all our guest need. I noticed that you rated your stay a 4 out of five. What can we work on to make your next stay a 5?Thank you so much for staying with us!
10/10 優異
Mario
2023年7月25日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great stay!! Hotel & room were great!
Mario
於 2023 年 7 月住了 4 晚
GM 於 2023年8月3日的回應
Thank you for choosing to stay with us! So happy that you enjoyed your stay! See you again soon!
10/10 優異
Shelly
家人同遊
2023年7月24日
讚好:職員與服務、設施服務和住宿狀況
What a great stay. We were in town for Rock The South and you guys didn’t disappoint. We were greeted with gift bags for each of us(4) and Anya went above and beyond with giving us Point Mallard one day passes because the pool was out of commission. The complimentary breakfast was on point and the ladies working the breakfast bar were absolutely charming and so helpful with any needs. Thank you for making our stay even more enjoyable, Shelly and guest
Shelly
於 2023 年 7 月住了 4 晚
GM 於 2023年8月3日的回應
Thank you for choosing to stay with us! We are so glad to see that you enjoyed your stay! Our staff had so much fun with you guys and can't wait to Rock The South with you again next year!!
10/10 優異
Jordan
多人同遊
2023年7月24日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
10/10 Recommend!!!
All of the staff were very nice! The housekeepers left little notes each day. It may seem silly to some, but I thought it was very kind and thoughtful. Room was very clean! Half the pool is in the shade most of the day, which is super nice for those who sunburn easily (like myself). Breakfast was pretty good- lots of options. We will be staying here again when we return next year!
Jordan
於 2023 年 7 月住了 3 晚
GM 於 2023年8月3日的回應
Thank you for choosing The Residence Inn Decatur! We are so happy that you enjoyed your stay! We look forward to seeing you next year!
10/10 優異
Kayla
伴侶同遊
2023年7月10日
讚好:整潔度、職員與服務和住宿狀況
Amazing rooms, excellent breakfast bar in the mornings, staff is always nice!
Kayla
於 2023 年 7 月住了 2 晚
Marley 於 2023年7月12日的回應
Dear Kayla,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,MARLEY BRACKINDual Front Office Manager
10/10 優異
Brandie
家人同遊
2023年6月24日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Brandie
於 2023 年 6 月住了 1 晚
Marley 於 2023年7月12日的回應
Dear Brandie,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,MARLEY BRACKINDual Front Office Manager
10/10 優異
jeffery
2023年4月23日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
The checking in process with slow. Shouldn’t be that complicated with computers nowadays. The Clark checking in Wes now I’m friendly, but she wasn’t very friendly either.
jeffery
於 2023 年 4 月住了 1 晚
Marley 於 2023年4月26日的回應
Dear jeffery,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay experience.It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,MARLEY BRACKINDual Front Office Manager
10/10 優異
Matt
親子同遊
2023年4月4日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice property and clean!
Matt
於 2023 年 4 月住了 1 晚
Marley 於 2023年4月6日的回應
Dear Matt,On behalf of the entire hotel team, I want to thank you for sharing about your positive stay experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,MARLEY BRACKINDual Front Office Manager
10/10 優異
Josh
親子同遊
2023年4月2日
讚好:整潔度、職員與服務和住宿狀況
Clean and very friendly staff
Josh
於 2023 年 3 月住了 1 晚
Marley 於 2023年4月6日的回應
Dear Josh,On behalf of the entire hotel team, I want to thank you for sharing about your positive stay experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,MARLEY BRACKINDual Front Office Manager
10/10 優異
ARTHUR
2023年4月2日
讚好:整潔度和職員與服務
It was all great
ARTHUR
於 2023 年 3 月住了 1 晚
Marley 於 2023年4月6日的回應
Dear ARTHUR,On behalf of the entire hotel team, I want to thank you for sharing about your positive stay experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,MARLEY BRACKINDual Front Office Manager
10/10 優異
Sinthuk
親子同遊
2023年3月21日
讚好:整潔度和職員與服務
Breakfast had so many choices and it was delicious, room was very clean.
Sinthuk
於 2023 年 3 月住了 2 晚
10/10 優異
Sharon
家人同遊
2023年3月5日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The only issue with this property was that the hot water in the bathroom WAS NOT HOT. It was barely warm.. This ruined what would have been a perfect stay. We loved the whole facility and staff except for that.
Sharon
於 2023 年 3 月住了 1 晚
Marley Brackin 於 2023年3月24日的回應
Dear Sharon,On behalf of the entire hotel team, I want to thank you for sharing about your positive stay experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. I have alerted the maintenance team in regards to the hot water. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,MARLEY BRACKINDual Front Office Managermarley.brackin@marriott.com
8/10 不錯
R.
伴侶同遊
2023年3月3日
讚好:整潔度
不滿:職員與服務
Staff not helpful. Needed to upgrade, but she said I would have to pay another $200 just to upgrade from a studio to a suite. That’s really not smart.
R.
於 2023 年 2 月住了 1 晚
Marley Brackin 於 2023年3月24日的回應
Dear R.,I recognize your time is valuable and appreciate the feedback you have provided.Receiving warm and friendly service from our staff sets the tone for a great stay. This was not your experience, and I sincerely apologize for failing to meet your expectations.I have shared your feedback with the associates, and as a teachable moment, we have discussed our service standards and reviewed improvement opportunities in the service they provide. I am confident that these necessary steps will ensure your experience is an isolated incident.I would also like to advise when you book through third party services such as Expedia, our staff cannot alter the reservation whatsoever. I hope you choose to stay with us again, whenever your travels bring you back to the area.Sincerely,MARLEY BRACKINDual Front Office Managermarley.brackin@marriott.com
10/10 優異
Brandy R
家人同遊, 親子同遊, 伴侶同遊
2023年2月19日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Not my first stay, both times were great, best option near me for a staycation for family of 7, not many options like that in hotels, a very excellent breakfast served 6-9, quiet, clean, spacious, open floorplan. Like a home away from home!
Brandy R
於 2023 年 2 月住了 1 晚
Marley B 於 2023年3月27日的回應
Dear Brandy R,On behalf of the entire hotel team, I want to thank you for sharing about your positive stay experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,MARLEY BRACKINDual Front Office Manager
8/10 不錯
Dave
家人同遊
2023年2月17日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Dave
於 2023 年 2 月住了 1 晚
Marley B 於 2023年3月27日的回應
Dear Dave,On behalf of the entire hotel team, I want to thank you for sharing about your positive stay experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,MARLEY BRACKINDual Front Office Manager
10/10 優異
Jason
商務旅客
2023年1月28日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Jason
於 2023 年 1 月住了 15 晚
Marley B 於 2023年3月27日的回應
Dear Jason,On behalf of the entire hotel team, I want to thank you for sharing about your positive stay experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,MARLEY BRACKINDual Front Office Manager
10/10 優異
Amanda
商務旅客
2023年1月19日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Best value for the price!
Amanda
於 2023 年 1 月住了 1 晚
Courtney Kirkman 於 2023年9月26日的回應
Thank you for your review! We hope to see you again soon!
8/10 不錯
Danita
2023年1月8日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Danita
於 2023 年 1 月住了 1 晚
Courtney Kirkman 於 2023年9月26日的回應
Thank you for your review! We hope to see you again soon!
10/10 優異
Billy
2023年1月1日
讚好:整潔度、住宿狀況和客房舒適度
Billy
於 2022 年 12 月住了 1 晚
Courtney Kirkman 於 2023年9月26日的回應
Thank you for your review! We hope to see you again soon!
2/10 很差
Chris
2022年12月5日
不滿:設施服務
Chris
Courtney Kirkman 於 2023年9月26日的回應
Thank you for your review! We hope to see you again soon!
10/10 優異
Warren (Port Saint Lucie)
2022年11月8日
讚好:整潔度、職員與服務、設施服務和住宿狀況
It felt brand new. Nice place.
Warren
Courtney Kirkman 於 2023年9月26日的回應
Thank you for your review! We hope to see you again soon!
10/10 優異
William
家人同遊, 親子同遊
2022年11月7日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff and cleanliness
William
Courtney Kirkman 於 2023年9月26日的回應
Thank you for your review! We hope to see you again soon!
10/10 優異
Kayla
伴侶同遊
2022年9月5日
讚好:職員與服務、設施服務和住宿狀況
Beautiful Rooms, friendly staff! We would highly recommend!!
Kayla
於 2022 年 9 月住了 2 晚
10/10 優異
LynQuiesha
商務旅客, 多人同遊
2022年8月22日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Room was very nice and clean, had one questionable stain on the sofa but other than that I absolutely loved the hotel. I wish the pool had been open and that there were more options for breakfast but I would definitely stay again
LynQuiesha
於 2022 年 8 月住了 1 晚
Courtney Kirkman 於 2023年9月26日的回應
Thank you for your review! We hope to see you again soon!
10/10 優異
Gwendolyn
2022年8月8日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
The Residence Inn came through for us…
Short notice stay since our reservation at The Hampton Inn was not found when we arrived at the Hampton Inn. The Residence Inn was great. Everything was top notch.
Gwendolyn
於 2022 年 8 月住了 1 晚
Courtney Kirkman 於 2023年9月26日的回應
Thank you for your review! We hope to see you again soon!
10/10 優異
Kyler
多人同遊
2022年8月8日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Kyler
於 2022 年 8 月住了 2 晚
Courtney Kirkman 於 2023年9月26日的回應
Thank you for your review! We hope to see you again soon!
10/10 優異
Shawn
家人同遊
2022年8月1日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean large rooms. Friendly staff. Excellent breakfast. Coffee was excellent as well
Shawn
於 2022 年 7 月住了 1 晚
Courtney Kirkman 於 2023年9月26日的回應
Thank you for your review! We hope to see you again soon!
10/10 優異
james f
2022年6月11日
james f
於 2022 年 6 月住了 1 晚
2/10 很差
Aryle
2022年6月2日
讚好:住宿狀況
不滿:設施服務
Aryle
於 2022 年 5 月住了 1 晚
6/10 一般
Whitney Ferguson
2022年5月8日
Whitney Ferguson
於 2022 年 5 月住了 1 晚
10/10 優異
Dillon
家人同遊
2022年4月25日
讚好:整潔度、住宿狀況和客房舒適度
Dillon
於 2022 年 4 月住了 1 晚
10/10 優異
James
伴侶同遊
2022年4月19日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The stove and refrigerator and the kitchen that's what I love about this location.