Just imagine Five sister hotels 450 rooms each in hundreds of acres with swimming pools and even cable cars, with no one in, only two of you, from time to time another client checks in only to leave the following day, leaving us to be the only hotel guests in this magnificent 5 star complex, it was closed for three years after the Russian plane disaster and opened only the week we arrived, nothing works and no life anywhere apart from builders and staff trying to repair and salvage a sinking damaged ship, you look from your balcony as far as the eye can see no life, it started with lifts, they have three only one worked, and went out of order the following day, so they switched it for the second one, which refused to go any further than the second floor, so we had to climb or go down one floor each day several times ( we are in our 70`s), and even that went out of order one day as well, in the room there was no hot water for 3 days and that was repaired, the air condition is like a fan does not bring cold or hot air, and it gets really cold at night and only one blanket for two single beds ( by the way we requested a double bed, but the large hotel could not accommodate us), then the lighting which consisted of two table lamps hardly enough to see the time on the clock or to read as 3/4 of the huge room was in darkness, next the TV does not work, there is no batteries in the remote control, the kettle does not work, the curtains do not close and too high to fix.
