2/10 很差
Katie
2025 年 10 月 21 日
不滿：整潔度、職員與服務、設施服務和住宿狀況
I was giving no information about the spa I'm not even sure there was one , i only ever spoke to one member of staff.i arrived in the early hours desperate to use wifi as i had booked a trip while still at home on arrival i had to send a picture of my passport and hotel room number i they would send a pick up time needless to say i couldn't do this and despite wandering around at the crack of dawn i couldn't find anyone to help me and miss and lost my money on a very expensive trip.the room was filthy the bath was disgusting the towels had stains on them like they'd been used and just folded up and hung back up . There was no wifi anywhere in the hotel the tv was broken in my room as was the fridge there was a phone by the bed but it wasn't connected to anything it was very odd , i was told i was going to be moved rooms but that didn't happen and kept being told a tv and fridge were coming. Travelling solo its quite lonely at night without a tv to watch , i did get a fridge the night before i left.As for housekeeping when i arrived there was a used cotton bud on the bathroom floor and it was still there when i left the floors were never cleaned and the tray and plates left where they were as the manager who was a kind man had left breakfast in my room which i hadn't asked for and after staying on the beach most of the day and then wandering when i got back kind gesture as it was it was absolutely covered in flies housekeeping had left this too i was stopped to tell me to tip
Katie
於 2025 年 10 月住了 2 晚