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Serenity Alma Heights

5.0 star property
All-inclusive resort with 4 restaurants and 3 outdoor pools

Choose dates to view prices

Photo gallery for Serenity Alma Heights

3 outdoor pools, pool umbrellas, pool loungers
Games room
Games room
Lobby sitting area
3 bars/lounges, poolside bar
Serenity Alma Heights delivers a complete tropical getaway with its free breakfast buffet and exciting water park. Travelers appreciate the convenient poolside bar and comfortable sun loungers, while a complimentary shuttle whisks them to the nearby private beach.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • All-inclusive
  • Room service
  • Breakfast included
  • Parking included
The current price is HK$922
HK$1,219 total
includes taxes & fees
2 Dec - 3 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Room, Garden View

1 bedroom, premium bedding, minibar, in-room safe

Superior Room, Garden View

8.8 out of 10
Excellent
(8 reviews)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Separate bedroom
Premium bedding
Hairdryer
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, Pool View

1 bedroom, premium bedding, minibar, in-room safe

Club Room, Pool View

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Separate bedroom
Premium bedding
Hairdryer
  • 376 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room, Pool View (Interconnected)

1 bedroom, premium bedding, minibar, in-room safe

Family Room, Pool View (Interconnected)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
LED TV
Separate bedroom
Blackout curtains
Premium bedding
Hairdryer
  • 614 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 2 Twin Beds

View all photos for Premium Room - Side Pool View

1 bedroom, premium bedding, minibar, in-room safe

Premium Room - Side Pool View

Highlights

Balcony or patio
Air conditioning
LED TV
Blackout curtains
Premium bedding
Separate bedroom
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Valentine's Special Offer

1 bedroom, premium bedding, minibar, in-room safe

Valentine's Special Offer

Highlights

Balcony or patio
Air conditioning
LED TV
Blackout curtains
Premium bedding
Separate bedroom
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed
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About the area

Map
36 KM, Hurghada Safaga road, Makadi Bay

What's nearby

  • Makadi Bay Beach - 4 min drive - 1.9 km
  • Big Dayz Water Sport Center - 7 min drive - 6.4 km
  • Makadi Water World - 9 min drive - 6.4 km
  • Senzo Mall - 19 min drive - 26.3 km
  • Desert Rose Aqua Park - 22 min drive - 27.8 km

Getting around

  • Hurghada (HRG-Hurghada Intl.) - 33 min drive

Restaurants

  • ‪Al Nabila Restaurant - ‬5 min drive
  • ‪Restaurant at Jaz Makadi Oasis Resort - ‬15 min drive
  • ‪Le Rivage Beach Restaurant - ‬5 min drive
  • ‪Lobby Bar at Labranda Royal Makadi - ‬4 min drive
  • ‪Reception at Jaz Makadi Oasis Resort - ‬15 min drive

About this property

Serenity Alma Heights

Luxury all-inclusive resort near Red Sea
A free breakfast buffet, free water park access and a poolside bar are just a few of the amenities provided at Serenity Alma Heights. This resort is a great place to bask in the sun with a nearby private beach, sunloungers and a free beach shuttle. Treat yourself to a body scrub, a manicure/pedicure or a facial at Fayroz Spa, the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Free WiFi in public areas is available to all guests, along with a terrace and a garden.
You'll also enjoy the following perks during your stay:
  • 3 outdoor pools and a children's pool, along with a waterslide, sunloungers and pool umbrellas
  • Free self-parking
  • Limo/town car service, an outdoor tennis court and tour/ticket information
  • Beach umbrellas, coffee/tea in reception and a gift shop
  • Guest reviews speak highly of the helpful staff
Room features
All 515 rooms boast comforts such as premium bedding and air conditioning, as well as perks such as safes and minibars.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • LED TVs with satellite channels
  • Balconies or patios, electric kettles and daily housekeeping

All-inclusive details

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

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Prima Life Makadi Hotel - All inclusive

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  • Breakfast included
  • All-inclusive
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9.2 out of 10, Wonderful, 854 reviews
The price is HK$867
HK$1,118 total
includes taxes & fees
10 Nov - 11 Nov
Prima Life Makadi Hotel - All inclusive

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free beach shuttle
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • 3 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Al Dente
  • Andalucia
  • Food Court
  • Le Monde
  • Sayonara

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Outdoor tennis court
  • Sauna
  • TV in common areas
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference centre (5,918 square foot of space)
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 12.0 per night.

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 25 per vehicle (one-way)
  • Rollaway bed fee: USD 12.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 November to 30 April
No pets and no service animals are allowed at this property

Property is also known as

Fun City Makadi Hotel
Fun City Makadi
Serenity Fun City Resort Makadi Bay
Serenity Fun City Makadi Bay
Serenity Fun City
Serenity Fun City
Serenity Alma Heights Resort
Serenity Fun City All inclusive
Serenity Alma Heights Makadi Bay
Serenity Alma Heights Resort Makadi Bay
Serenity Alma Heights (Ex. Serenity Fun City)

Frequently asked questions

Does Serenity Alma Heights have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at Serenity Alma Heights?

As of 1 Nov 2025, prices found for a 1-night stay for 2 adults at Serenity Alma Heights on 2 Dec 2025 start from HK$922.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Serenity Alma Heights pet-friendly?

No, pets are not allowed at this property.

How much is parking at Serenity Alma Heights?

Self-parking is free at this property.

What time is check-in at Serenity Alma Heights?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Serenity Alma Heights?

Checkout is at noon.

Does Serenity Alma Heights provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 25 per vehicle applies.

Are there all-inclusive benefits at Serenity Alma Heights?

Yes, the property is all-inclusive.

Where is Serenity Alma Heights located?

This family-friendly Makadi Bay resort is located near the bay, within 2 mi (3 km) of Red Sea and Makadi Bay Beach. Big Dayz Water Sport Center and Makadi Water World are also within 6 miles (10 km).

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Reviews

Serenity Alma Heights Reviews

9.0

Wonderful

8.8

Cleanliness

8.2

Location

9.2

Staff & service

9.0

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 114 out of 175 reviews
Rating 8 - Good. 43 out of 175 reviews
Rating 6 - Okay. 11 out of 175 reviews
Rating 4 - Poor. 3 out of 175 reviews
Rating 2 - Terrible. 4 out of 175 reviews

Reviews

8/10 Good

Sahar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is good for families with kids. It’s got a water park and amusement park ( a small one ) rooms are clean and comfy. The buffet food was average and crowded it was hard to find a table . The hotel grounds is very nice I don’t recommend it for couples if you want quiet
Stayed 2 nights in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good food, drinks and amenities.
Stayed 3 nights in Jul 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would go there again.
Stayed 9 nights in Apr 2024

10/10 Excellent

Abdelrahman

Liked: Cleanliness, staff & service, property conditions & facilities
It was a super pleasant experience with friendly staff especially Mahmoud Fawzy the receptionist, house keeping and the restaurant staff A strongly recommended venue for families
Stayed 4 nights in Jun 2023

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect Friendly staff comes on top Aqua park is fantastic and safe High quality and delicious buffets Only rooms are some how old furnished
Stayed 3 nights in Jul 2022

6/10 Okay

Graciella

Liked: Staff & service
I like that the kids could swim and that this time their was some entertainment. What i didn't like breakfast is the same. Dinner is ok. I cameback after 6 weeks and almost all the staff was replaced. Its not all inc you need to pay for the children to play in the play hall and the amusement outside. And you will get harassed at the pool by buyers while you try to relax.
Stayed 6 nights in Apr 2023

10/10 Excellent

Moustafa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An interesting destination especially for kids with lots of activities to do (e.g. Aqua Parks, Amusement Parks, Wave Pool, Video Games, etc.) My only concern is that the amusement parks and video games are against extra charge.
Stayed 3 nights in Aug 2025

10/10 Excellent

Ayana

Liked: Amenities
it was a little dirty ar times and there could jave neen more food a drink options.
Stayed 5 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

WAW Un vrai petit village

Le buffet est très varié midi et soir et les plats ont très bon goût parfois nous avions du mal à choisir ! Seul hic, à savoir qu’il y a énormément de monde, souvent difficile de se déplacer, choisir plutôt les débuts de service. Nous avions le droit à 3 restaurants gratuits a réserver sur place. Plats excellents Dans l’hôtel meme, il y a plusieurs magasins, une pharmacie, des urgences, un parc d’attractions, centres de bien-etre Personel à l’écoute apportant une solution rapidement (problème de pression d’eau a la douche, reglé dans la journée) Seul problème, les piscines sont très glissantes et plusieurs enfants se sont cognés la tete suite a la chute (bosses, points de sutures etc) Aussi, je ne sais pas si c’était uniquement la mienne mais la climatisation n’est pas réglable en terme de soufflerie et de température (très bruyante, nous avions froid la nuit). Dernièrement les prix sont les memes qu’en France meme voir plus puisque qu’il faut commander un taxi pour se déplacer en centre-ville, nous étions parfois obligé de payer le prix fort dans l’hôtel (prévoir vraiment tout avant) Personnel très souriant et sympathique je recommande fortement
Stayed 10 nights in Jul 2025

10/10 Excellent

Sama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super hotel

Veldig fi. Hotell med amnge aktiviteter. Barna elsket det. Gøy for barna avslappende for foreldre.
Stayed 8 nights in Jun 2025

10/10 Excellent

raphael

Liked: Cleanliness, amenities, property conditions & facilities
Super hôtel. Grande piscine de la place pour tout le monde pour les transats c’est très agréable. Coté mer c’est génial de manger avec la vue sur mer. La chambre était vieillotte mais propre dans l’ensemble. Le personnel très serviable et gentil. Le buffet était varié chaque jour mais le plus pour nous a été le barbecue à chaque repas. Poisson frais grillés viandes grillées. À 40 min du centre de hurghada
Stayed 7 nights in May 2025

10/10 Excellent

Siddharth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, facilities for kids, good food, and very hospitable service. As other reviews suggest, the rooms were a bit dated but Aly at reception was very accommodating and offered us a good room with view, and late checkout. We loved out 2 day stay at Alma Heights
Stayed 2 nights in Apr 2025

10/10 Excellent

Mayya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best family hotel

It was just what we were looking for. Very friendly staff and amazing service just an excellent food
Stayed 3 nights in Mar 2025

10/10 Excellent

Qiong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good.

Very good experience. Reasonable price. Two adjacent resorts to meet the needs for both children and adults. There is shuttle to the beach. The snorkeling at the beach is great. We enjoyed our stay.
Stayed 2 nights in Oct 2024

8/10 Good

Janitte

Liked: Cleanliness, staff & service, property conditions & facilities
Städning och övriga personal var bäst. Maten var okej. Men det var jobbigt för oss att vi gick bara en nyckel till rummet. Min dotter med familj var 4 pers fick bara en nyckel.
Stayed 7 nights in Oct 2024

8/10 Good

Kay Mike Mark

Liked: Staff & service, amenities, property conditions & facilities
Die Außenanlage mit Pool und Rutschen ist in einem guten Zustand und hat den Kindern gut gefallen. Das Hotelzimmer ist in die Jahre gekommen und die Ausbesserungsarbeiten, die vor allem an Wand und Boden erfolgt sind hätte jeder ungelernte genau so hinbekommen. Sieht einfach schlampig aus. Die Musik am Poolbereich ist immer voll aufgedreht und wir haben uns deshalb immer einen Platz gesucht, der möglichst weit von der Box entfernt ist. Das Essen kann für ägyptische Verhältnisse als über dem Durchschnitt bezeichnet werden, hat aber noch Luft nach oben. Am Strand ist der Wasserstand so tief, dass Schwimmen nur vom Schnorchelsteg möglich ist. Dort kann aber auch gut geschnorchelt werden. Das Personal im Restaurant ist in Summe zwar bemüht kann aber auch nur als ägyptischer Durchschnitt bezeichnet werden. Die Vorgesetzten sind lieber selbst in Gespräche mit ihren Kollegen vertieft, als hier Standards zu setzen und für einen vorbildlichen Ablauf zu sorgen. Die Pizza im Restaurant am Pool ist als besonders schlecht hervorzuheben und es ist mir unerklärlich wie man als Hotel so etwas dulden kann. Hier sollten die zuständigen Manager mal selbst testen, was serviert wird.
Stayed 9 nights in Oct 2024

10/10 Excellent

Bechoy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aqua park was spectacular!!! and the staff was great.
Stayed 1 night in Sep 2024

10/10 Excellent

hayley anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great hotel, always got beds, good good, only negative was the drinks. Warm beer and awful cocktails. I didn’t drink all week due to them being so bad. Staff lovely and attentive
Stayed 6 nights in Jul 2024

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly helpful staff, beautiful pools with good animation team. Food and drinks very good
Stayed 3 nights in Jun 2024

6/10 Okay

Julie

Liked: Amenities
J ai beaucoup aimé la piscine , les toboggans ainsi que les manèges le soir Par contre pour un 5 étoiles je trouve que la chambre était médiocre, literie mauvaise , climatisation bruyante... enfin vraiment déçu La nourriture nous a rendu malade au bout de quelques jours Le personnels était vraiment pas top à part Ali à la réception qui a été super avec nous.
Stayed 11 nights in Apr 2024

10/10 Excellent

hossam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly stuff, most of the food is great, accommodation and facilities are awsome Highly recommended for family with kids that they want to enjoy time on swimming pools and aqua parks, beach is accessible with a shuttle evry 15 minutes and the breach is good for relaxing and diving
Stayed 5 nights in May 2024

8/10 Good

Erkan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L’hotel est tres sympa et le personnel au petit soin avec les clients , mais la nourriture laisse a desirer pas assez de choix et pas toujours tres bon
Stayed 7 nights in Apr 2024

10/10 Excellent

ANTÓNIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incrível

Tudo incrível, desde a variedade de comida, ao staff, todo o staff é super atencioso e prestável. Apenas a equipa interna de animação era terrível, já as equipas externas contratadas para os espetáculos, essa sim, eram muito boas.
Stayed 4 nights in Mar 2024

10/10 Excellent

Bayram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sejour En couple

Excellent hotel, le personnel est tres accueillant.
Stayed 7 nights in Mar 2024

10/10 Excellent

Nor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bästa hotellet någonsin

Extremt bra hotell med jätttttttebra service, väldigt nöjda kommer definitivt besöka igen. Stort utbud på aktiviteter, jättefin vattenpark anpassad för alla åldrar. Väldigt god och varierad buffé både frukost lunch och middag, drycker finns i baren (ingår i all inklusive) både med och utan alkohol. Så himla nöjd
Stayed 6 nights in Feb 2024