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"Good stay. "

"Would definitely stay here again. Near the pedestrian street of shopping and food. Room was nice and clean with comfy bed and automatic curtains and toilet. Shower was strong and I appreciated the free laundry in the basement and the available coffee and tea in the lobby. Only drawbacks are fine for me, but may not be for light sleepers is the wall is paper thin, and you can hear muffled conversations in the next room. I had earplugs so it was fine. Also, Elder customers may have trouble with the step up to the sink and the step up to the toilet sections Again fine for me, but not necessarily for my parents if they stayed there"

"Parking is a bit tricky, but the hotel is fantastic in every way."

"Great location and service."

"Everything excellent during our stay at the hotel."

"Thank you Joey, great service "

"Excellent place to stay. It excells when being compared with the counterpart in US. The overall hotel experience is 1 to 2 tiers higher."

"Big clean rooms, comfortable bed and friendly staff. Hotel is in a mall with many shops and dining options. What more can you ask for from a hotel when on vacation. Perfect!"

"Excellent location, steps away from West Lake and the famous Wulin night market. There are numerous restaurant options and the hotel staff were very professional "