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伊比薩島艾爾索尼海灘酒店 (Grupotel 酒店) 的評價

5 out of 5
伊比薩島艾爾索尼海灘酒店 (Grupotel 酒店)
Cala San Vicente s/n, Sant Joan de Labritja, Ibiza

評價

8.6

優異

10 分評分，優異；107 則評價中有 52 則" "
8 分評分，不錯；107 則評價中有 41 則" "
6 分評分，一般；107 則評價中有 10 則" "
4 分評分，欠佳；107 則評價中有 2 則" "
2 分評分，很差；107 則評價中有 2 則" "

8.8/10 

整潔度

8.8/10 

職員與服務

7.8/10 

設施服務

8.2/10 

住宿狀況

8.2/10 

環保程度

評價

10/10 優異

Dave

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 11 晚

10/10 優異

Mike

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Waanzinnige locatie en hotel! In een van de mooiste baaitjes van het eiland! Gelegen in het ruigere noorden van Ibiza. Kamers, service, ontbijt, uitcheck tijd en opfris mogelijkheid na uitchecken ( eigen kamer ) zijn een groot pluspunt! Op zoek naar modern 5 sterren relaxen in ibiza stijl hotel met geweldige faciliteiten.. boeken!
於 2023 年 9 月住了 4 晚

6/10 一般

真實旅客

讚好：客房舒適度
不滿：整潔度和職員與服務
It is far from being a 5 stars hotel - more like a 3.5. The service and the friendliness was terrible. You never felt welcome. The only reason I would not give it a lower rating was because of the location of the hotel - on the beach. I would go back to the beach another time but would not stay at this hotel
於 2023 年 8 月住了 7 晚

10/10 優異

Fabian Johannes Petrus Hendrik van der

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We have an exellent vacation!!
於 2023 年 8 月住了 6 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Best hotel in this region
The best hotel in the Cala San Vicent region. The reception staff is super friendly, the hotel reception & rooms are quite modern & new, and the proximity to the beach is wonderful. Only downside was the service at the restaurant. It is a bit inconsistent and our orders were not always correct but we still recommend this hotel!
於 2023 年 7 月住了 9 晚

10/10 優異

Victoria (London)

於 2023 年 7 月住了 5 晚

10/10 優異

Marte

多人同遊
Fantastisk hotell og service
於 2023 年 7 月住了 7 晚

10/10 優異

Ahlam

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent
Superbe hôtel, devant une plage magnifique ! Restaurants sympas dans l’hôtel, pas eu besoin d’aller très loin Je recommande à 100%
於 2023 年 7 月住了 2 晚

8/10 不錯

Katie

讚好：職員與服務
zeer vriendelijk en behulpzaam personeel uitgebreid ochtendbuffet zeer goed restaurant! prachtig uitzicht mijn dochter was jarig, er werd gezongen bij het ontbijt, ze kreeg cava en macarons op de kamer. er is een afgesloten parking met code - in de kamers zijn geen producten, zakdoeken, haakjes voor handdoeken ( badkamer) aanwezig. - voor een 5 sterren hotel moet ( ik vergelijk met ME ibiza van vorig jaar) er de hele dag water beschikbaar zijn om te drinken. - lakens zijn nooit ververst tijdens deze 8 dagen! Een aanrader voor wie een rustige vakantie wilt!
於 2023 年 6 月住了 7 晚

8/10 不錯

RAINA

家人同遊, 多人同遊
讚好：整潔度和住宿狀況
Beautiful hotel. Staff lovely but service around pool area slow. Rooms small but spotless. Food and drinks at hotel very expensive.
於 2023 年 6 月住了 7 晚

8/10 不錯

Amy

讚好：整潔度、職員與服務和住宿狀況
The hotel staff is fantastic. The grounds are gorgeous. The rooms are barebones. You need to request basics like shampoo and Kleenex. Rooms are clean and pretty quiet.
於 2023 年 6 月住了 4 晚

10/10 優異

Cynthia (Hialeah)

家人同遊
讚好：整潔度、職員與服務和住宿狀況
My stay was just perfect. The hotel is beautiful, and the staff were accommodating. Everything was spectacular.
於 2023 年 6 月住了 4 晚

2/10 很差

Alexandra

於 2023 年 6 月住了 5 晚

4/10 欠佳

Daniel

親子同遊
讚好：整潔度
不滿：職員與服務和住宿狀況
The beach is wonderful, very family oriented and not at all crowded like other beaches in Ibiza, but with little choice when it comes to accomodation. Grupotel is quite outdated in terms of facilities, but provides a nice beach view. The staff was the most unpleaseant part of the experience, being very rude in general and very rude specifically at the restaurant - where their main duty was to clean tables and quickly prepare them for the next guest (which creates a canteen atmosphere). Restaurant hours are too early and quite short, resulting in literally being sent out with a 'you need to leave' by the staff when the meal time was up (9:30pm at dinner). Even if you were finishing eating/drinking, they would repeatedly ask you out until you'd leave the table. Staff would then stay eating alone at the restaurant until late hours. Although we brought our own shower products, they wouldn't even replace the small amenities to e.g. wash hands.
於 2022 年 8 月住了 9 晚

10/10 優異

Christian

伴侶同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
traumhafte Lage. Reichhaltige Auswahl an Speisen. Sehr freundliche Mitarbeiter.
於 2022 年 9 月住了 6 晚

8/10 不錯

Deborah

讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel is in a great location. Staff are very helpful and accommodating. The hotel is a little tired. The cleaning of the room appeared ok. I would recommend this hotel.
於 2022 年 9 月住了 4 晚

8/10 不錯

Peter

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good but not great.
A good clean hotel with friendly staff. Very quiet area with only three hotels and four restaurants and nothing else to do. Good place for relaxing but have to drive to do anything more.
於 2022 年 9 月住了 2 晚

6/10 一般

María

於 2022 年 8 月住了 3 晚

8/10 不錯

Patricia

於 2022 年 8 月住了 3 晚

10/10 優異

martina

於 2022 年 7 月住了 3 晚

4/10 欠佳

IVAN SOLDAN

伴侶同遊
讚好：職員與服務
不滿：設施服務和住宿狀況
Very poor standards 4 starts hotel. The staff was simply excellent, but the hotel itself is old and doesn’t seems to be a 4*. Also, the food in the half board is not great.
於 2022 年 7 月住了 3 晚

8/10 不錯

Fiona

家人同遊
讚好：整潔度、職員與服務和設施服務
Staff were friendly and helpful.
於 2022 年 7 月住了 5 晚

10/10 優異

Jet

家人同遊
讚好：職員與服務、設施服務和住宿狀況
My daughter, my mother and I all really enjoyed it. The area attracts the quiet and considerate types, like families, older couples and romantic couples. The kids enjoy the buffet. The sea is very clear and rock free. If you swim out a little you will see lots of pretty fish. The locals restaurants at the end of the beach are pricy but very tasty and friendly (worth booking if going wt peak times on weekends). I was happy.
於 2022 年 5 月住了 7 晚
Cristina 於 2022年6月13日的回應
Thank you! we are very happy to know that you enjoyed your holiday. Kindly regards,

8/10 不錯

suzanne van der (Den Haag)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Fijne (wat ouderwetse) accomodatie. Rustig gelegen. Heerlijk voor een paar dagen relaxen. Wel erg afgelegen.
於 2022 年 5 月住了 3 晚

10/10 優異

Begoña

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Habitaciones espaciosas y limpias con vistas al mar.
於 2022 年 5 月住了 4 晚
Cristina 於 2022年6月13日的回應
Buenos días, nos alegra que haya disfrutado de sus vacaciones con con nosotros. Gracias y saludos

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 5 月住了 2 晚

10/10 優異

Frederik

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 5 月住了 7 晚

10/10 優異

Slawomir

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
very good
於 2021 年 10 月住了 4 晚

10/10 優異

Carina

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excelente ubicación
El lugar es muy recomendable, en buen estado. Sólo le faltaría un poco de actualización en la deco
於 2021 年 10 月住了 3 晚

10/10 優異

MICHAEL

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Wonderful Ibiza Hotel
Excellent experience. Hotel is a on relatively private beach. Meals at the hotel were very good.
於 2021 年 10 月住了 2 晚

10/10 優異

parisa

讚好：整潔度、住宿狀況和客房舒適度
不滿：職員與服務
We had a great sea view and good breakfast. We enjoyed our stay. The only thing can be improved is the staff working in the resturant! They are not friendly and never mind about your request. Once we asked to clean the table but no one did it until we changed our table and the other time we asked to open the parasol and no one was helping.
於 2021 年 9 月住了 5 晚

8/10 不錯

Alfred

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great location, good beach
Property is clean and well-tended. Staff is friendly and attentive. Property is for adults-only, which makes it quiet. Get a beachfront room if possible. Beach is small and clean with beautiful mountain views. Due to size and limited hotels on the strip, the beach is not crowded. Breakfast was fine, nothing spectacular, but serviceable. To get around to rest of Ibiza, you must have a rental car.
於 2021 年 9 月住了 1 晚

8/10 不錯

JONATHAN

讚好：整潔度、住宿狀況和客房舒適度
Great location but slightly dated rules
Location of the hotel is fantastic but the waiting staff (particularly at breakfast) are a little ‘over-attentive’ and rude. The cleaning staff clean too early! Fixtures are a little tired and extra charges (for safe key and towels etc) is annoying.
於 2021 年 9 月住了 3 晚

10/10 優異

JOSE LUIS

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Para disfrutar de una buena playa
Al lado de una excelente playa de arena, tranquila y con duchas. La piscina del hotel está muy bien cuidada.
於 2021 年 9 月住了 7 晚

10/10 優異

Alex

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Amazing view
We had a wonderful stay. The reception staff were very friendly and efficient. The view from our room was amazing and we have already decided to go back and stay at the same hotel.
於 2021 年 8 月住了 3 晚

6/10 一般

Michael (New York)

伴侶同遊
讚好：職員與服務
不滿：住宿狀況
the hotel is on a great beach, most of the staff are friendly. When we asked for a kettle they got us one, they were nice. The hotel however is a little run down. there was a safe in the room but to use the safe you need to pay for the key. That's weird
於 2021 年 9 月住了 5 晚

8/10 不錯

Javier

伴侶同遊
讚好：職員與服務
不滿：整潔度和住宿狀況
Excelente ubicacion Poco mantenimineto.
於 2021 年 8 月住了 1 晚

10/10 優異

Guillaume

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Parfait
Excellent séjour dans cet hôtel, la plage est face est très jolie, le petit déjeuner est très bon.
於 2021 年 8 月住了 5 晚

8/10 不錯

rijkes

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel right on the beach
於 2021 年 8 月住了 1 晚

6/10 一般

Erik

家人同遊
讚好：整潔度和職員與服務
Verzorgd hotel op één van de mooiste stranden
Verzorgd hotel pal op één van de mooiste stranden van Ibiza. De foto's op de website geven een correct beeld. Ontbijt buffet is zeer uitgebreid, Helaas was er de eerste 3 dagen van ons verblijf totaal geen wifi, wat echt niet kan voor een hotel dat zich in deze prijscategorie plaatst. Bedden zijn inderdaad heel hard, vreemd dat management geen actie onderneemt op al deze commentaren. Het heeft een eerder klein zwembad, maar met het strand op 5 meter is dit niet echt een probleem.
於 2021 年 8 月住了 8 晚

8/10 不錯

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Muy buen lugar, mi único punto negativo es que el programa all inclusive tiene tragos que quedan fuera , lo que es frustrante
於 2021 年 8 月住了 5 晚

2/10 很差

真實旅客

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
View is nice, but that's it. Do yourself a favor and rent an efficiency in town and a car, save the money and stay away from these hotels. Between the rude staff, hard beds, almost non-existent wifi and the 20 to 40 minute drive to anywhere else, wish we did.
於 2021 年 7 月住了 6 晚

8/10 不錯

Juan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Muy buena estadía!
於 2021 年 8 月住了 4 晚

10/10 優異

Cristina

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Recomendable
Óptima
於 2021 年 7 月住了 7 晚

10/10 優異

Javier Pozo

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2021 年 7 月住了 4 晚

6/10 一般

真實旅客

讚好：整潔度和職員與服務
不滿：住宿狀況和客房舒適度
Ceci n’est pas un hôtel 4 étoiles mais 3
Bonjour, nous avons passé 14 jours au sein de l’établissement. Nous avons quelques remarques à faire concernant la chambre. Les matelas étaient horriblement inconfortables. Nous avons demandé pendant 4 jours le remplacement des matelas, chaque jour on nous a dit que ça allait être fait le lendemain et cela n’a jamais été fait. Nous sentions les ressorts. La télécommande de la télévision était cassée et rafistolée avec du scotch. Le miroir de la chambre était fixé de travers. La baie vitrée grincé énormément lors de son ouverture dérangeant les autres chambres voisines (nous entendions également celles de nos chambres de gauche et droite). La climatisation faisait un bruit nous empêchant de dormir, nous avons dû dormir les fenêtres ouvertes car impossible avec la clim. Ça c’est pour la chambre. Pour l’hôtel deux choses à faire remarquer, la qualité des cocktails qui est scandaleuse (commande de pina colada servi jus de fruit industriel ananas avec du rhum, cocktail de couleur jaune avec aucun goût de pina colada). le fond de la piscine qui n’était pas propre et les serviettes usées.
於 2021 年 7 月住了 14 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great! Lovely breakfast, pool area amazing. Location of the hotel is very good. Rooms good, what you can expect from a 3 star hotel
於 2021 年 7 月住了 2 晚

8/10 不錯

Akay

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 7 月住了 9 晚

10/10 優異

Angélica

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Ubicación perfecta justo a un pie de la Cala San Vicente. Personal muy agradable. Todo muy limpio.
於 2021 年 6 月住了 3 晚

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Vriendelijk personeel, overzichtelijk, schone kamers, goede bedden. En het fantastische uitzicht over de zee is onbetaalbaar. We zijn hier in 2014 geweest, nu weer en komen zeker weer terug!
於 2021 年 6 月住了 5 晚