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"I have stayed this hotel several times for many reasons. Very convenient location. Extraordinary services with the staffs. Great breakfast buffet with Japanese and western food. The laundry service has changed a little bit but you still can use ehe wash machines complimentary. You need to pay for using dryer, however, it still decent service. I could relax my body after soaking in Onsen bathtub. I would come back again for sure!"

"Beautiful views and location but an older hotel that shows some signs of wear. The bed was very comfortable even being a 6'3 American and the extra space and seating felt more like a hotel at home rather than the tiny hotel rooms in Tokyo. You cannot beat the view, you tower above any other hotel and the windows are gigantic and clean. The views of the city are available in the restaurant lobbies on the top floors and are more limited but still stunning. The only issue was the room being dated. The plumbing for the toilet dripped a little when flushed and the hot water tap on the sink let out a loud whistle when turned on. The walls had small scuffs from furniture being moved but overall it is an exceptional hotel on a beautiful lake."

"Great hotel, I will be staying here again when I have a chance to come to this area."

"Most comfortable huge bed and room! Bath and gym area are very well designed and offer many amenities. Nice areas to read stocked with very interesting books. Hotel is not close to the main tourist area, it is next to the convention center. This may be not perfect for tourists that want to be closer to the popular areas. To me the bed and quiet were better than the crowds..."

"Breakfast was good "

"Super nice staff, great location"

"Most of the staff were not really friendly. The room was nice. Breakfast was good."

"Beautiful hotel, room fairly small but location was great, awesome staff"

"I really enjoyed our stay and will definitely be back for another visit."