室內泳池

蘋果樹套房酒店的評價

2.5 out of 5
蘋果樹套房酒店
201 N 8th Street, Independence, KS

評價

7.4

不錯

10 分評分,優異;421 則評價中有 147 則" "
8 分評分,不錯;421 則評價中有 112 則" "
6 分評分,一般;421 則評價中有 77 則" "
4 分評分,欠佳;421 則評價中有 52 則" "
2 分評分,很差;421 則評價中有 33 則" "

7.8/10 

整潔度

8.0/10 

職員與服務

7.4/10 

設施服務

7.2/10 

住宿狀況

7.6/10 

環保程度

評價

4/10 欠佳

Richard

不滿:整潔度和住宿狀況
於 2024 年 4 月住了 2 晚
Sam Patel 於 2024年4月24日的回應
Thank you your feedback. We appreciate your business. We apologies for any inconvenience. We hope to see you again.

10/10 優異

Tito

讚好:整潔度和設施服務
Great place friendly staff
於 2024 年 3 月住了 3 晚
Sam Patel 於 2024年4月16日的回應
Thank you for your five star review and for choosing Appletree Inn .We greatly appreciate your business. It makes our day hearing about how much our customers love Appletree inn and the great service they’ve received from our team. We have passed on your review to our team and look forward to seeing you in near future.

10/10 優異

Stephen

讚好:整潔度、職員與服務、設施服務和住宿狀況
Love the indoor pool and hot tubs (2). Very nice staff and very clean hotel.
於 2024 年 4 月住了 1 晚
Sam Patel 於 2024年4月18日的回應
Hello Stephen, Thank you for your five star review. We greatly appreciate your business. We're so happy that you enjoyed our pool and hot tubs. We'll pass your feedback to our staff. we look forward to seeing you again in near future

10/10 優異

Aspen (Rocky Mount)

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
I stayed for most of a week while working. It was safe, easy access, Scooters around the corner, fast food a block or two in two directions but it was in the town itself so the atmosphere was not commercial. The pool at hot tubs were nice. Lots of room in the room, fridge, microwave, desk, recliner, TV. What else could a person want? Friendly staff. I brought my own food and drink so I can’t say one way or the other on breakfast. But, it’s a great place to base out of if working in the area.
於 2024 年 3 月住了 5 晚
Sam Patel 於 2024年4月11日的回應
Hello Dear Guest,We really appreciate you taking time to leave us a fantastic review. Your review made our day. We've passed your comments to our team so they can enjoy the good vibes too. We love that you enjoyed our lovely hot tubs. Thank you so much for staying with us. we look forward to see you again.

10/10 優異

Recinda R.

伴侶同遊, 寵物同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Friendly smiling staff when we arrived for our check-in. Room sas extremely spacious and exactly as pictured. We chose to stay in the executive suite with jetted tub!!! Definitely worth staying in. Plus was that it was walking distance for many options for food and entertainment!!! And they are pet friendly!! You furry best friend can stay for a fee!!!
於 2024 年 4 月住了 1 晚
Sam Patel 於 2024年4月7日的回應
Thank you for your five star review. We greatly appreciate your business. We're glad that you enjoyed our executive suite room. We look forward to seeing you again in near future.

10/10 優異

Martin (Golden)

於 2024 年 3 月住了 1 晚
Sam Patel 於 2024年4月24日的回應
Hello Ms. Martin,Thank you so much! Your dedication to leaving us a 5-star rating warms our hearts, and we greatly appreciate you taking the time and effort to do so. once again thank you very much and we look forward to seeing you again soon.

8/10 不錯

David

於 2024 年 3 月住了 2 晚
Sam Patel 於 2024年4月18日的回應
Hello Mr. David,Thank you for taking a time to leave us a review. We appreciate your business. We look forward to seeing you soon.

8/10 不錯

Kendra

商務旅客
讚好:整潔度和職員與服務
The bathroom is very small but clean with newer showerhead. Water pressure was great and good room for shampoo and such. The parking area is cramped and small but its limited by location and there is street parking. Its older but clean. A bit noisy but that was over by 9pm.
於 2024 年 3 月住了 1 晚
Sam Patel 於 2024年4月24日的回應
Hello Ms. Kendra,Thank you for taking the time to leave us a review.We're glad you enjoyed your experience and we'll work hard to improve in the areas you mentioned. Thanks for the honest feedback! We're constantly striving to improve our customers' experience, so we'll definitely take your suggestions into consideration.

2/10 很差

Tito

讚好:職員與服務
於 2024 年 3 月住了 3 晚
Sam Patel 於 2024年4月24日的回應
Thank you for your review. We appreciate your business. We're sorry for any inconvenience.

8/10 不錯

Mark

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean
於 2024 年 2 月住了 3 晚
Sam Patel 於 2024年4月24日的回應
Thank you for your review. We appreciate your business.

8/10 不錯

Gabriel (Trenton)

讚好:整潔度、職員與服務和住宿狀況
The indoor pool and free breakfast
於 2024 年 2 月住了 3 晚

10/10 優異

Tito

讚好:整潔度、職員與服務、設施服務和住宿狀況
The swimming pool was unique great staff!!
於 2024 年 2 月住了 3 晚
Sam Patel 於 2024年3月25日的回應
Thank you so much for taking the time to leave us a 5 star rating . We're so glad to hear that you were satisfied with our swimming pool. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We look forward to serving you again!

10/10 優異

Katie

多人同遊
讚好:職員與服務、設施服務和住宿狀況
The property was nice. Conveniently located and within walking distance of several amenities. The room could have been cleaner as there were hairs all over the bathroom and it didnt seem like anything had been wiped down in a while but over all very please with the room for the price. Would likely stay again
於 2024 年 2 月住了 1 晚
Sam Patel 於 2024年2月4日的回應
Thank you for choosing AppleTree Inn and for sharing your feedback. We're glad you enjoyed our convenient location and found value in your stay. We apologize for any cleanliness oversights and have addressed this with our team. We look forward to the opportunity to welcome you back for an even more enjoyable experience.

2/10 很差

Jadper

伴侶同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
When we arrived it took at least 30mins to be seen by someone to get our room. Then walking to the room all you could smell was meth, it was terrible, the room was still dirty when we got there, their was Beer bottles under all of things, their was bugs in the Drawers of the Dresser and the fridge.
於 2024 年 1 月住了 1 晚
Sam Patel 於 2024年2月4日的回應
We appreciate you bringing your concerns to our attention regarding your recent stay at Apple Tree Inn. We sincerely apologize for the delay in check-in and the cleanliness issues you encountered in your room. Your feedback is invaluable, and we are taking immediate steps to address these issues to provide a more seamless and enjoyable experience for our guests. We understand the importance of a comfortable stay and regret that we fell short during your visit. Please consider this an isolated incident, and we hope to have the opportunity to welcome you back for an improved stay in the future.

4/10 欠佳

Forrest

伴侶同遊, 商務旅客
讚好:職員與服務和設施服務
cleaning staff did not clean one day. did not replace toliet paper. leak in bathroom.
於 2024 年 1 月住了 5 晚

8/10 不錯

Mark

伴侶同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Well stay again clean quiet comfortable
於 2024 年 1 月住了 3 晚

10/10 優異

Andrea

於 2024 年 1 月住了 1 晚

8/10 不錯

Taressa

伴侶同遊
讚好:整潔度和設施服務
The staff was extremely nice and helpful. Enjoyed staying
於 2024 年 1 月住了 1 晚

4/10 欠佳

kathleen

家人同遊, 親子同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
PLACE NEEDS A DEEP CLEANING AND UPDATE! STAYED THERE BEFORE BUT WAS VERY DISAPPOINTED IN THE CONDITION, DIRTY, DRIPPING FAUCETS. PLACE HAS REALLY GONE DOWN HILL!!!!! WILL NOT BE GOING BACK THERE. SOMEONE NEEDS TO GO IN AND LOOK AT IT!!!! WAS THERE WITH 10 FAMILY MEMBERS AND WAS SO EMBARRASSED ABOUT THIS PLACE!!!
於 2024 年 1 月住了 1 晚
Sam Patel 於 2024年2月4日的回應
Thank you for sharing your concerns about your recent stay at Apple Tree Inn. We sincerely apologize for the disappointment you experienced with the cleanliness and condition of the facilities. Please be assured that we take your feedback seriously, and our team is actively addressing these issues to ensure a higher standard moving forward. We understand your disappointment and sincerely hope to have the opportunity to regain your trust during your future visits.

10/10 優異

ericka

於 2023 年 12 月住了 1 晚

8/10 不錯

Anna

家人同遊, 親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This is the best place to stay in Independence, and especially enjoy the jacuzzi and pool
於 2023 年 12 月住了 2 晚

6/10 一般

Melissa

不滿:整潔度和住宿狀況
於 2023 年 12 月住了 1 晚

6/10 一般

Lynne

The front desk staff were very nice and helpful. The hotel itself is in desperate need of cleaning and updating.
於 2023 年 12 月住了 2 晚

6/10 一般

Robert

於 2023 年 11 月住了 4 晚

10/10 優異

Rachelle

讚好:整潔度、職員與服務、設施服務和住宿狀況
Pool was great
於 2023 年 11 月住了 1 晚

4/10 欠佳

Ryan

讚好:職員與服務
不滿:整潔度和住宿狀況
This is your average small town, inexpensive, independent hotel. Sheets were clean, toilet wasn’t. Overall felt like a safe property that just needs to hire a new housekeeper. With that said, I would stay again.
於 2023 年 11 月住了 2 晚

6/10 一般

Eden

家人同遊
The property was clean, nice pool area. Only complaint is the beds and tv were a little small.
於 2023 年 11 月住了 1 晚

10/10 優異

Shane

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great little hometown run hotel! It's not a resort, but nicely kept, good responcive service, good hot breakfast and wonderful location - 2 blocks from downtown. Well worth the cost and I'll be sure to rebook and stay here again on future overnights to Independence!!!
於 2023 年 11 月住了 1 晚

10/10 優異

Renee

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice. Will use it again.
於 2023 年 11 月住了 1 晚
Sam Patel 於 2023年11月19日的回應
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Appletree Inn. we look forward to seeing you again. once again thank you very much for your feedback. we greatly appreciate your business.

10/10 優異

Douglas

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Comfortable
My stay at the Inn was terrific! The staff there are very kind and helpful plus the bed was so comfortable that it was hard to get up in the morning.
於 2023 年 11 月住了 1 晚
Sam Patel 於 2023年11月19日的回應
Dear Douglas,Thank you for the great review! We are constantly striving to offer the best guest experience . We're grateful you chose our hotel for your stay. We're glad to have you as our customer and to see that you're enjoyed our hotel. we greatly appreciate your business and thank you so much for your amazing feedback. we look forward to welcome you back in near future.

8/10 不錯

Angela (Las Cruces)

讚好:整潔度和住宿狀況
Clean, quiet & well maintained
於 2023 年 11 月住了 3 晚
Sam Patel 於 2023年11月19日的回應
Dear Angela,Thank you so much for your amazing rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 優異

Hassie

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great as always
Nice pool. Nice hot tubs. Kids loved the breakfast.
於 2023 年 11 月住了 1 晚
Sam Patel 於 2023年11月15日的回應
Hello Ms. Hassie, Thank you for your glowing review! We're delighted to hear that you had such a positive experience at our hotel and that our hotel exceeded your expectations. Your satisfaction is our top priority, and it's great to see that we were able to meet your needs. We greatly appreciate your business. we look forward to seeing you again. Once again thank you for choosing us.

6/10 一般

Anita

伴侶同遊
不滿:職員與服務和住宿狀況
Room needed aired. Two of the towels had visible stains on them
於 2023 年 11 月住了 1 晚
Sam Patel 於 2023年11月15日的回應
Thank you so much for your review. Every customer’s opinion matters to us as we are continually striving to improve our service. We would be even more grateful if you could contact us to let us know what we could do to make your experience better.Thank you again for your feedback, and we look forward to seeing you again.

10/10 優異

Jason

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
Sam Patel 於 2023年11月15日的回應
Hello Mr. Jason, thanks a lot for taking the time to write such a wonderful review. We’re thrilled to hear that you enjoyed our hotel. It made our day! Thanks again for being such a great customer.

10/10 優異

Jason

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
Sam Patel 於 2023年11月4日的回應
Hello Mr. Jason, Thank you for taking the time to leave a great review. Your feedback is greatly appreciated. We put a lot of effort into making our service enjoyable as possible, so we are thrilled to hear that you enjoyed it. We look forward to welcome you again.

10/10 優異

Joseph

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice clean quiet place
於 2023 年 10 月住了 1 晚
Sam Patel 於 2023年11月4日的回應
Dear Joseph,Thank you very much for your fantastic review. We greatly appreciate your business. We're so happy to hear that our hotel is clean and quite place to stay. We're waiting to welcome you again. Ones again thanks a lot for your lovely feedback.

10/10 優異

Samantha

家人同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Enjoyed our stay for my daughters bday.
於 2023 年 10 月住了 1 晚
Sam Patel 於 2023年10月15日的回應
Hello Ms. Samantha,Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about our hotel. We’re so happy you enjoyed at Appletree Inn. We Look forward to seeing you again soon.

4/10 欠佳

Russell

家人同遊
讚好:整潔度、職員與服務和客房舒適度
不滿:住宿狀況
Not so hot
We paid to have the jet tub in our suite. The tub didn’t work. The faucet all’s dripped. That drove us crazy. The shower also dripped, and the door would not close. Overall, not a bad room but paying more to not get that and other things not working is “Not so hot”
於 2023 年 10 月住了 2 晚
Sam Patel 於 2023年10月14日的回應
Hello Mr. Russell, We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly. Hope you 'll give us another chance to serve you betterThank you

10/10 優異

Clarke

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice location Very nice staff
於 2023 年 10 月住了 3 晚
Sam Patel 於 2023年10月5日的回應
Dear Clarke, Thank you so much for your recent stay at Appletree In. We greatly appreciate your business. We sincerely hope you enjoyed your stay. If there is anything that you feel like we overlook then please let us know. We look forward to welcome you again next week. Once again thank you very much for your great feedback

6/10 一般

Devyn

伴侶同遊
讚好:職員與服務
不滿:整潔度和住宿狀況
於 2023 年 9 月住了 1 晚
Sam Patel 於 2023年10月2日的回應
Thank you for your review. We appreciate your business.

8/10 不錯

Virginia G

家人同遊
讚好:整潔度、職員與服務和設施服務
One of the hot tubs was not working, it was heated but wouldn't bubble. Some of the outside doors could be accessed without using the key card. The biggest disappointment was the breakfast bar, choices were limited and there was no sausage or bacon.
於 2023 年 9 月住了 2 晚
Sam Patel 於 2023年10月2日的回應
Thank you for your feedback. We greatly appreciate your business. We're sorry for the inconvenience. hope to see you again.

10/10 優異

Clarke

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice, very beautiful. Walking distance from everything you'll need.
於 2023 年 9 月住了 1 晚
Sam Patel 於 2023年9月30日的回應
Hello Ms. Clarke, thank you for taking the time to tell us about your experience at Appletree Inn. It is always a pleasure to receive positive feedback. we are pleased that you found our hotel satisfactory during your stay. Here at Appletree Inn we continuously strive to exceed your expectations. Thank you once again for sharing your experience, and we look forward to seeing you again.

8/10 不錯

Janet

讚好:職員與服務和住宿狀況
於 2023 年 9 月住了 1 晚
Sam Patel 於 2023年9月20日的回應
Thank you so much for your feedback. We greatly appreciate your business! We look forward to seeing you again.

2/10 很差

Diane

親子同遊
讚好:職員與服務
不滿:整潔度和住宿狀況
I loved the caring concern of when we were arriving. Crystal called to check and make sure we were ok. The property needs a lot of refurbishing!! Beginning with removing the roaches!! The quality of cleaning is lacking also. We were given a room with dead baby roaches and a cricket on the bathroom floor. As I went in to use the toilet, a full grown adult roach came running out of the molding!! We changed rooms to a different hallway, and this room was used and not cleaned! poop in toilet, pop spill in sink, sticky stuff on night stand! I was ready to leave the hotel when I was given one more room which I was told was an "upgrade" room. She was right, It was clean and appeared to be bug free! I will not ever stay in this hotel again, nor will I recommend it to any one!!
於 2023 年 9 月住了 1 晚
Sam Patel 於 2023年9月20日的回應
Thank your for your feedback. We apologies for the inconvenience. Our maintenance has checked the room thoroughly after you were moved to a different room , they did not find anything that you mentioned above. you had requested to move to a different hallway since you were not happy for any other reasons. thank for staying with us.

10/10 優異

deanna

讚好:整潔度、職員與服務和住宿狀況
What a great find. Easy access parking, safe, and clean. The indoor pool area looked awesome! Breakfast was great with several options. Staff were all wonderful!
於 2023 年 9 月住了 1 晚
Sam Patel 於 2023年9月20日的回應
Hello Ms. Deanna, Thank you for your wonderful review. We greatly appreciate your business. we'll share this comments with our staff. We look forward to seeing again.

8/10 不錯

Kim

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good value!
We enjoyed our stay at the Apple Tree. Staff was friendly and accomodating. Room was fine. Had a couple broken items in need of repair but nothing a good handyman couldn't fix. Pool area was very nice and good breakfast offerings. Good value for money spent. We would stay again.
於 2023 年 9 月住了 1 晚
Sam Patel 於 2023年9月17日的回應
Hello Ms. Kim, thank you for your feedback. We greatly appreciate your detail breakdown of each. It's good you took time in detailing the stuff. we will look at each item and fix it all over the motel. Thank you so much for staying with us every time you're in town. We hope to you again.

4/10 欠佳

Jennifer

讚好:整潔度和住宿狀況
不滿:客房舒適度
No hot water
Everything was fine at check-in. The executive room was adequate and comfortable for the night. However, when we got up the next morning, there was no hot water for showers. We did not have time to switch rooms and still make it to church on time or we would have done so. At checkout the front desk clerk said that there was another area next to the room we stayed in that had not had hot water for a day or two and that she had told the maintenance personnel about it. Apparently it was not high priority to ensure hot water was available to all areas of the property as it should be.
於 2023 年 9 月住了 1 晚
Sam Patel 於 2023年9月17日的回應
Hello Ms. Jennifer, Thank you for your feedback. we apologies for the inconvenience. The hot water was working fine until you told the front desk, however the desk clerk was talking about different part of the building and we did put those rooms out of order as soon we found out. We hope to get another chance to serve you better.

6/10 一般

SWEN

於 2023 年 6 月住了 2 晚
Sam Patel 於 2023年11月15日的回應
Hello Ms. Swen, thank you for your feedback, We appreciate your business. We look forward to seeing you again.

10/10 優異

Sue Ann

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
Sam Patel 於 2023年9月8日的回應
Hello Ms. Sue, thank you for your feedback. We greatly appreciate your business. we look forward to seeing you again .

8/10 不錯

Gail

家人同遊
讚好:整潔度、職員與服務和客房舒適度
Frequent Midwest Traveler
Nice central location. Older hotel decor. Lack of amenities such as Kleenex/tissue, and enough towels. There was a coffee maker but the packets of sugar/creamer had not been fully replenished. There was a used coffee packet in the coffee maker. Free parking but a higher fee for our dog to stay with us. Breakfast offerings okay.
於 2023 年 8 月住了 1 晚
Sam Patel 於 2023年9月5日的回應
Thank you for your feedback. We greatly appreciate your business. We're very sorry for the inconvenience. we look forward to seeing you again.