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印第安納波利斯西機場區智選假日套房酒店 (IHG 旗下酒店)的評價

3 out of 5
印第安納波利斯西機場區智選假日套房酒店 (IHG 旗下酒店)
5855 Rockville Road, Indianapolis, IN

評價

8.2

很好

10 分評分，優異；1004 則評價中有 463 則" "
8 分評分，不錯；1004 則評價中有 300 則" "
6 分評分，一般；1004 則評價中有 126 則" "
4 分評分，欠佳；1004 則評價中有 61 則" "
2 分評分，很差；1004 則評價中有 54 則" "

8.6/10 

整潔度

8.8/10 

職員與服務

7.8/10 

設施服務

8.2/10 

住宿狀況

8.2/10 

環保程度

評價

6/10 一般

Christina

讚好：住宿狀況
Room was clean. Staff was decent. The hotel put us in a room that backed to the elevator and it was loud all night. Upon check in we were quickly in the room, got unpacked and left again. It wasn’t until after coming back from our evening did we realize it would be an issue. We slept with a sound machine on and hoped for the best. It was so loud! As a hotel, you know it’s loud. Why give people that room or let them know and give them the option? When we said something at the front desk, she was a bit dismissive about it and blew it off like it’s no big deal.
於 2024 年 5 月住了 1 晚

10/10 優異

Allana

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Ellen 於 2024年5月5日的回應
Dear Allana,Thank you so much for taking the time out of your day to leave us a review.

10/10 優異

DeOnte

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
great place to stay
於 2024 年 4 月住了 2 晚

8/10 不錯

Jodi

親子同遊
讚好：職員與服務、設施服務和住宿狀況
Shared parking with Hotel 6 customers. Parking was limited and there were a lot of pets. Guest of hotel 6
於 2024 年 4 月住了 2 晚

10/10 優異

Leah

讚好：職員與服務和住宿狀況
It was very clean but not enough parking. King bed suite very nice and comfortable. The breakfast was great too. A lot of options. Will definitely stay there again if we are in the area.
於 2024 年 4 月住了 2 晚

10/10 優異

Dwight

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Everyone was friendly. Bad words extremely comfortable decent price. Only thing I didn't like breakfast ended on a sunday at nine thirty
於 2024 年 4 月住了 1 晚
Ellen Rozens 於 2024年4月22日的回應
Dear Dwight, Thank you so much for taking the time out of your day to leave us a review. yes breakfast is served everyday from 6:30am-9:30am. We apologize for any inconvenience.

10/10 優異

seth

讚好：整潔度、職員與服務和住宿狀況
Very good!
於 2024 年 4 月住了 1 晚
Ellen Rozens 於 2024年4月22日的回應
Dear Seth,Thank you for taking the time out of your day to leave us a review.

10/10 優異

Harikrishnan

讚好：整潔度和職員與服務
於 2024 年 4 月住了 2 晚
Ellen Rozens 於 2024年4月22日的回應
Dear Harikrishnan,Thank you so much for taking the time out of your day to leave us a review!

10/10 優異

Jennifer

讚好：職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Ellen Rozens 於 2024年4月22日的回應
Dear Jennifer, Thank you for taking the time out of your day to leave us a review.

6/10 一般

Sarah

家人同遊
讚好：整潔度
Although the property appeared to be recently renovated, the room was oddly appointed and could have used a bit more furniture and decor to feel finished. There was also an unfavorable odor in the lobby and elevator. The traffic noise from the highway was audible throughout the night. However, the comfortable bed and quality breakfast were up to the usual HIE standard.
於 2024 年 4 月住了 1 晚
Ellen 於 2024年4月8日的回應
Good Morning, We are sad to hear your stay didn't meet up to your expectations.We hope you give us another chance in the near future. Have a great day.

10/10 優異

Susan

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very friendly staff and very clean
於 2024 年 3 月住了 1 晚
Ellen 於 2024年3月31日的回應
Thank you so much for taking the time out of your day to leave us a review. We are pleased to hear you enjoyed your stay. We look forward to hosting you again soon!

10/10 優異

Kristen

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We have enjoyed our stay.
於 2024 年 3 月住了 1 晚
Ellen 於 2024年3月25日的回應
Dear Kristen,Thank you for taking the the time out of your day to leave us a review. We are happy to hear you enjoined your stay.

10/10 優異

LoRen

伴侶同遊
讚好：設施服務
Great hotel and great service!
於 2024 年 3 月住了 1 晚
Ellen 於 2024年3月21日的回應
Dear LoRen,Thank you so much for taking the time out of your day to leave us a great review. Have a great day!

10/10 優異

Ellie

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Immaculate common areas and room. Friendly and accommodating staff. Only downside was hot tub did not work.
於 2024 年 3 月住了 3 晚
Ellen 於 2024年3月21日的回應
Dear Ellie, Thank you so much for taking the time out of your day to leave us such a great review! Unfortunately, we don't have a hot tub. I'm sure years ago that's what it was though. So sorry for the inconvenience and we hope you choose to stay with us again in the near future.

10/10 優異

Michelangelo

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice and clean , parking limited
於 2024 年 3 月住了 1 晚
Ellen 於 2024年3月21日的回應
Dear Michelangelo,Thank you so much for taking the time out of your day to leave us a review. We do apologize about the parking lot not being a bigger area. We hope you give us another chance in the ear future!

10/10 優異

Aaron

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Needed a room for a Conversation in Indianapolis, came across this room. Price was very competitive, and great value. Once checked in, the room was great, clean, and comfortable amenities. My only issue was a tiny bathroom area, but I'm a big guy so.....I would definitely stay here again.
於 2024 年 3 月住了 1 晚
Ellen 於 2024年3月8日的回應
Dear Aaron, Thank you for taking the time out of your day to leave us a review. We are happy to hear you enjoyed your stay. We look forward to hosting you again in the near future.

8/10 不錯

Gayle

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The property was good. The shower was beautiful but you either have to have scalding hot water or cold water could not get it to warm.
於 2024 年 2 月住了 1 晚
Ellen 於 2024年3月3日的回應
Dear Gayle, We are sorry to hear about the hot water issue. This is something we will look in to. We hope you will give us another chance in the near future.

8/10 不錯

Tracy

商務旅客
讚好：整潔度、職員與服務和住宿狀況
The cleanliness, room design and staff friendliness are the top features. I liked the hard floors throughout and the room design. The things that could be improved on: There was a good 2 inches under the door that brought in a lot of hallway noise. There was no bolt on the inside that you flip to ensure no one can get in even if they have a keycard. This made me nervous as a woman traveling alone. The last day, there was no hot water. I'm not a fan of cold showers. The walls were thin and the guy in the next room talking on his phone kept me up into the wee hours. The staff was very friendly and helpful!
於 2024 年 2 月住了 3 晚
Ellen 於 2024年3月3日的回應
Dear. Tracy, WE are so sorry to hear about the inconveniences. I will defiantly have our maintenance crew look into those issues. As far as the hot water we did have an emergency and had to shut the water off drain the tank and refill it. Unfortunately, it takes a while for it to fill back up and become hot again. We hope you give us another try in the near future.

10/10 優異

Abdelkader

於 2024 年 2 月住了 4 晚
Ellen 於 2024年3月21日的回應
Dear Abdekader, Thank you for taking the time out of your day to leave us a review.

10/10 優異

Mary

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Ellen 於 2024年3月3日的回應
Dear Mary, Thank you for the 5 star review!

8/10 不錯

Matt

伴侶同遊
讚好：職員與服務、設施服務和住宿狀況
The property is well maintained the pool is nice just a side note don't look at the picture of the pool because you'll think there's a hot tub there is no hot tub the breakfast buffet had a lot to choose from
於 2024 年 2 月住了 1 晚
Ellen 於 2024年2月6日的回應
Good Morning! Thank you for taking the time out of your day to leave us a review. That is correct we do not have a hot tub just an indoor heated pool. We are happy to hear you had a great stay.

6/10 一般

Aubrey

The phone and soap dispenser were broken. Road noise and neighbor noise made it difficult to sleep. Could not get room to heat up. Breakfast was great!
於 2024 年 1 月住了 2 晚
Ellen Rozens 於 2024年1月28日的回應
Good Morning Aubrey, I am so sorry about any inconveniences. This is something we will be looking into. Wee you give us another chance in the near future.

10/10 優異

Charles

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Indy Trip
I will bw staying here again.
於 2024 年 1 月住了 2 晚
Ellen Rozens 於 2024年1月23日的回應
Thank you so much for taking the time out of your day to leave us a review. We are pleased to hear you had a great experience and we look forward to hosting you again.

10/10 優異

Paige

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 1 晚
Ellen 於 2024年3月3日的回應
Dear Paige,Thank you for the 5 star review!

2/10 很差

Jason

於 2024 年 1 月住了 2 晚
Ellen 於 2024年3月8日的回應
We are saddened to see such a low rating. Please let us know what we could have done better.

8/10 不錯

Richard

於 2024 年 1 月住了 1 晚
Ellen 於 2024年3月8日的回應
Thank you for taking the time out of your day to leave us a review. We are happy to see you enjoined your stay.

10/10 優異

Debra

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Didn't like parking. The parking area was to small for everyone to park. The staff was polite and helpful when we had an issue with kids slamming doors and yelling in the hallway late at night they resolved the issue.
於 2024 年 1 月住了 2 晚
Ellen 於 2024年1月15日的回應
Dear Debra, Thank you for taking the time out of your day to leave us a review. We are pleased to hear that our staff was friendly and helpful. Sorry to hear about the parking issue. We do have additional parking across the parking lot that your more than welcome to use.

10/10 優異

Buddy

親子同遊
於 2024 年 1 月住了 1 晚
Ellen 於 2024年3月3日的回應
Dear Buddy,Thank you for the 5 star review!

10/10 優異

Julie (Fort Wayne)

家人同遊
讚好：職員與服務、設施服務和住宿狀況
Very clean and convenient to the airport. Room was very spacious and clean. Bed was comfortable! The provided breakfast was also great!!
於 2024 年 1 月住了 1 晚
Ellen 於 2024年1月14日的回應
Thank you so much for taking the time out of your day to leave us a review. We are thrilled to hear you enjoyed your stay!

8/10 不錯

Roger

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great Value
Beds are comfortable, good size TV, awesome breakfast, pool was wonderful. Only bad part was that the elevator quit working and being on the fourth floor made it an interesting morning.
於 2024 年 1 月住了 1 晚
Ellen 於 2024年1月9日的回應
Good Morning! Thank you for taking the time out of you day to leave us a review. We are happy to hear your overall stay was pleasant. We do apologize about the unfortunate event with the elevator. We made sure to call someone out immediately to have them take a look at it. Again we apologize for the inconvenience and hope you give us another chance in the near future.

8/10 不錯

Brian

伴侶同遊
讚好：整潔度、職員與服務和設施服務
Hotel was modern and clean. My only complaints would be that the elevator was closed the entire morning we were there, and going up and down 4 flights of stairs wasn't easy for my pregnant wife. The other issue was the hot tub was ice cold. Overall nice hotel with good breakfast
於 2024 年 1 月住了 1 晚
Ellen 於 2024年1月9日的回應
Good Morning, Thank you for taking the time out of your day to leave us a review. We do apologize about the elevator. That was an unfortunate event that was out of our control. However we did call to have it looked at immediately. As far as the hot tub we don't have one. We only have an indoor pool. So again we apologize for any inconvenience and hope you give us another chance in the near future.

8/10 不錯

Rodney

於 2024 年 1 月住了 1 晚

10/10 優異

Cynthia

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

10/10 優異

Kofi

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great place to be
於 2023 年 12 月住了 1 晚
Ellen 於 2024年3月3日的回應
Dear Kofi, Thank you for the 5 star review!

10/10 優異

RUSS

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Well kept and clean. Employees were all friendly especially since they were working on Christmas!!
於 2023 年 12 月住了 1 晚

8/10 不錯

Andrea

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Ellen 於 2024年3月8日的回應
Thank you for leaving us a review.

10/10 優異

Sally

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Lovely stay
Great stay, clean, nice hotel, always a great experience at this hotel. Quiet room and friendly staff No issues.
於 2023 年 12 月住了 1 晚

10/10 優異

Brian

於 2023 年 11 月住了 2 晚

10/10 優異

Karl

於 2023 年 12 月住了 1 晚

8/10 不錯

Joe

於 2023 年 12 月住了 2 晚

10/10 優異

Ray

讚好：整潔度、職員與服務和住宿狀況
It was fine but walls were a bit thin for neighboring rooms
於 2023 年 12 月住了 2 晚

2/10 很差

Antonio

不滿：整潔度和職員與服務

8/10 不錯

Sally

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Overall good
The room was clean and nice. desk staff was friendly Housekeeping did randomly walk in while we were sleeping hours before check out time which was super uncool
於 2023 年 11 月住了 1 晚

8/10 不錯

gonzaga

讚好：整潔度和住宿狀況
Our stay was ok
於 2023 年 11 月住了 2 晚

8/10 不錯

Paul

伴侶同遊
讚好：設施服務和住宿狀況
Traffic was noisy. Check in was pleasant & room was clean.
於 2023 年 11 月住了 1 晚
Ellen 於 2023年11月13日的回應
Mr. Paul,Thank you for taking the time out of your day to leave us a review. We are happy to hear your overall stay was up to your expectations.

10/10 優異

Cornelis (Den Haag)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Gerenoveerd hotel, ruime kamers met nieuw meubilair. Geen tapijt op de vloer maar een laminaatvloer. Dit voelt veel schoner aan. Zeer uitgebreid ontbijt buffet. Het hotel ligt tegen de snelweg aan, dus verkeersgeluid hoor je wel in de kamer.
於 2023 年 11 月住了 4 晚
Ellen 於 2023年11月13日的回應
Cornelis, Thank you for taking the time out of your day to leave us a review. We are happy to hear you enjoyed your stay. Have a great day!

10/10 優異

Karl

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
RDOS 於 2023年10月31日的回應
Thank you for being our Guest and for completing the survey..

10/10 優異

Stephen

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great motel, HORRIBLE shower
This was a great motel, very attractive, and the staff were very kind and helpful. The areas of the motel we saw were all well maintained and very clean. The complimentary breakfast was amazing! Our room was wonderful! The one thing that WAS NOT good was the shower. Evidently, the eco-savings folks in this company are so radical, they do not want a person to get wet when they shower! It was THE WORST SHOWER of any motel I have ever stayed in.
於 2023 年 10 月住了 1 晚
Ellen 於 2023年10月30日的回應
Dear Stephen, Thank you for taking the time out of your day to leave us a review.We appreciate all the feedback. We are so sorry to hear about the water pressure. This is something we called a plumber out to take a look at. Again, we do apologize for any inconvenience.We hope you give us another chance.

10/10 優異

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
moose
I am a business traveler. And have been traveling for many years. This is in my top 5 hotels i have stayed at, for cleanliness, great breakfast, not perfect but good. Towels don't feel like sandpaper. Quiet, even though the interstate is near. The only thing bad is the roads around Indianapolis have more pot holes than the moon
於 2023 年 10 月住了 1 晚
Ellen 於 2023年10月28日的回應
We just want to thank you so much for taking the time out of your day and leaving us such a great review!We are pleased to hear your stay met your expectations! Can't wait to have you back! enjoy your day!

6/10 一般

Bryan

商務旅客
讚好：職員與服務
不滿：住宿狀況
There was limited parking and the surrounding area was run down.
於 2023 年 9 月住了 1 晚
Ellen 於 2023年10月19日的回應
We would like to apologize for the inconvenience of having confined surroundings for parking. However we are a very established hotel that has been in the are for over two decades.The surrounding area is fairly dated due to many of the homes in the area dating back to the 1960's and 1970's. Both of these aspects are thing that are out of our control.We hope that our team as well as our accommodations were pleasant and that you enjoyed your stay within our premises.