My husband and I came into town for a funeral. Quality Inn was in the area and booked through a 2nd party. We got to the hotel room and it was not what we thought it was going to be. Walking into the room it was very dark with no ceiling lights so we turned on the bathroom light to get to our beds. There was a pole light by the chair that was broken and did not have a light bulb in it.. The bedside tables were dirty, and very smeared looking like someone quickly wiped it with a dirty towel. The lamps on the bedside table were the worst. They both had very thick dust on the lampshades and on the iInside of the shades. I could have written my name on the dirty dusty shade.. After a long day my husband took his shoes and socks off and walked to the bathroom when he came back the bottom of his feet were black.
I made him wash them before he went to bed. On the good side the bed was comfortable.
We did not eat breakfast at the hotel. On the good side the bathroom was clean and had a very old jacuzzi so you had to take a big step to take a shower.
The hotel did offer breakfast. When we got to the lobby there was no food left in any of the trays. It was late and breakfast was almost over. We walked through the parking lot to a Bob Evens Restaurant. As I was very hesitant to have breakfast. Thinking if we were given a room that was filthy, what would the kitchen be like? I have slept in many hotels, motels across Europe, Mexico and the United States and this has
tom
於 2024 年 8 月住了 1 晚
6/10 一般
Andrea
家人同遊
2024年8月12日
讚好:職員與服務
Arrived late, upgraded to a double king. In a good location as it’s just off the interstate and we were passing through.
Andrea
於 2024 年 8 月住了 1 晚
2/10 很差
Lorraine
2024年8月11日
讚好:職員與服務
不滿:整潔度和住宿狀況
Lorraine
於 2024 年 8 月住了 1 晚
2/10 很差
Benjamin
2024年8月5日
不滿:整潔度、職員與服務和住宿狀況
Benjamin
於 2024 年 7 月住了 3 晚
6/10 一般
Anne P
家人同遊
2024年8月5日
讚好:職員與服務
My stay was for our visit to GenCon 2024 - the room smelled musty, the breakfast was average and one of the beds in our room was very hard. Our room wasnt attended to during our visit (even to have the trash taken out) and we could have used more towels. By contrast, I stayed in a Quality Inn on the drive home that had a good breakfast, did not smell musty despite having carpet instead of Southport's bare floor and the beds were more comfortable. Not a hotel we will choose for our stay at GenCon 2025.
Anne P
於 2024 年 7 月住了 4 晚
2/10 很差
Don
家人同遊
2024年8月5日
不滿:整潔度、職員與服務和住宿狀況
Room beds dirty, main room (Room 108) dirty, bath room dirty and mold, bathroom door could not be opened and I was informed to use the hallway bathroom. Outside hall door was open all night with a rock blocking from closing. No security. I signed in Aug 3 about 6 pm and signed out around 10 when room 108 bathroom door would not open. Sorry place to stay. I want a refund for both nights plus a 100 dollar charge
Don
於 2024 年 8 月住了 2 晚
4/10 欠佳
David
伴侶同遊
2024年8月4日
不滿:整潔度
The floor in our room was visably dirty with cunks of dirt on the floor. It had obviously not been swept or mopped in a while. Also the air conditioner kept leaking a large puddle of water on the floor that we had to walk around.
David
於 2024 年 7 月住了 4 晚
4/10 欠佳
Tim
2024年8月4日
讚好:職員與服務
不滿:整潔度和住宿狀況
The staff was friendly, but you can tell the owners of the hotel are choosing to not fix things. The carpet was extremely dirty in the hallway on the second floor for three days until they finally got around to vacuuming it. The ice machine was beeping loudly one night. and their solution was to simply unplug it. When I first entered my room, I found that the lamp shade in my room was almost completely destroyed. Why wasn’t it replaced? The towels were small and worn out. When we asked for more towels, we were told to bring our dirty ones down the front desk. Isn’t that their job to go get dirty towels? I put a small bag of trash outside my door, expecting that the cleaning people would pick it up. Instead, it sat outside my door for several days until I picked it up myself. Guests are supposed to be able to enter by the side door with their badge, but the badge reader does not work so you have to walk all the way around the front every time you come in and out.
Tim
於 2024 年 7 月住了 3 晚
2/10 很差
Emmanuel (Irvington)
2024年8月3日
不滿:整潔度、職員與服務和住宿狀況
The property was dirty not cleaned and bed bugs
Emmanuel
於 2024 年 7 月住了 2 晚
8/10 不錯
Richard
2024年8月2日
讚好:整潔度、職員與服務和住宿狀況
Good quality stay for the area
Richard
於 2024 年 7 月住了 1 晚
8/10 不錯
Orlando
2024年7月26日
讚好:整潔度、職員與服務和住宿狀況
Okay
Orlando
於 2024 年 7 月住了 1 晚
8/10 不錯
Kimberly
伴侶同遊
2024年7月22日
讚好:職員與服務
There is a terrible odor in the hotel. The floors in the room were sticky, but it was a place to sleep for our trip.
Kimberly
於 2024 年 7 月住了 3 晚
8/10 不錯
Nicholas
商務旅客
2024年7月22日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great place to stay!
Nicholas
於 2024 年 7 月住了 2 晚
2/10 很差
Jason
家人同遊
2024年7月20日
不滿:整潔度、職員與服務、設施服務和住宿狀況
This placecis trash
Jason
於 2024 年 7 月住了 1 晚
2/10 很差
Dakota
家人同遊
2024年7月16日
讚好:職員與服務
不滿:整潔度和住宿狀況
My fire detector did not work, Nor carbon monoxide. I only worried about those two things because I want to use the hairdryer and it almost set the place on fire. After I alerted the front desk and told them it should be removed so that my children don’t try and use it or if somebody else. There was gum on the floors and spots where you would step and it would be sticky
Dakota
於 2024 年 7 月住了 2 晚
8/10 不錯
Sukhchain
2024年7月16日
讚好:整潔度、職員與服務和住宿狀況
Safe
Sukhchain
於 2024 年 7 月住了 1 晚
4/10 欠佳
Joseph
家人同遊
2024年7月14日
不滿:整潔度、職員與服務和設施服務
Not very clean.
Joseph
於 2024 年 7 月住了 1 晚
6/10 一般
Ramki
家人同遊
2024年7月13日
讚好:住宿狀況
Decent
Ramki
於 2024 年 7 月住了 1 晚
8/10 不錯
Christina
家人同遊
2024年7月12日
讚好:整潔度、職員與服務、設施服務和住宿狀況
👍
Christina
於 2024 年 6 月住了 1 晚
4/10 欠佳
Wendell
2024年7月11日
不滿:整潔度和住宿狀況
Water pressure was poor air conditioner didn’t work well
Wendell
於 2024 年 7 月住了 2 晚
2/10 很差
Tiffany
2024年7月6日
不滿:整潔度、職員與服務和住宿狀況
Found a few roaches, the blanket was dirty, and not enough toliet paper.
Tiffany
於 2024 年 7 月住了 2 晚
6/10 一般
Phyllis
2024年7月1日
Convenient to eating places /need to fix locks on doors