Alexandria Inova HealthPlex - Franconia/Springfield Hotels

"Yes "

"N/A"

"Such small and thin blankets for a queen bed. Not at all sufficient for two people. A lot of smell (not cigarettes) even if it’s a non-smoking room. "

"Brd was terrible. Silverware in drawer were dirty. Didn't know the we were required to unload dishwasher before we used any utensils. Thought that was housekeeping job. We have stayed here before 2020 and things were great. That's why we choose this hotel again but not anymore "

"Place was fine for the price "

"Our stay at the Best Western was okay, but it didn’t feel worth the price compared to other hotels on our trip. When we arrived, the outside smelled strongly like rotten fish because of a blossoming tree, which wasn’t a great first impression. The room was clean but dated, with scuffed walls and some peeling paint, and the breakfast was mediocre. Checkout was handled through a virtual attendant on a screen, which caused long wait times. Considering this was the most expensive hotel we stayed at (almost $200 a night), it was disappointing, especially since the cheapest hotel on our trip ($60/night) offered much better breakfast and customer service. The pool was also closed during our stay so amenities were lacking. "

"Clean room and staff are very professional! "

"Breakfast was good"

"Breakfast was mediocre Parking lot was safe and well lit, but the area was not very walker friendly Hotel is right next to the highway"