Delta Insectopia Hotels

"Great location there is no office and there’s no room service. However, the properties maintain perfectly clean. When you check in, they are sending you very detailed information about how to go about the chicken process with passwords and codes, the process was very simple"

"Parking 15 min away!!!!!!!"

"Great modern hotel in excellent location and staff are wonderful! Loved the rooftop - only minor drawback is that the gym is very small."

"An almost perfect stay in Thessaloniki! I had a wonderful experience at this hotel. The location is unbeatable, the facilities are modern, and the entire place felt spotlessly clean and fresh. I especially enjoyed the excellent shower (water pressure is important:) and the high standard of service from the friendly staff. The only area for improvement would be the vegan breakfast options. Currently, the choices are mostly limited to toast and fruit. Since finding vegan variety in Thessaloniki can be a challenge, having some protein-based options (like tofu, legumes, or plant-based yogurt) would truly make this hotel perfect. Aside from that, everything was flawless. I would definitely love to stay here again!"

"Could be better room. Especially bathroom. "

"Super"

"Hi, Unfortunately, this apartment is not in good condition. It is very dated and urgently needs major renovations. In the bedroom, paint from the ceiling is falling off, and the bathroom is in extremely poor and unhygienic condition. The kitchen is poorly equipped: there are no enough forks or spoons, and there is no table where one can eat properly. In addition, the apartment is located in the western part of Thessaloniki, in an area with heavy daily traffic, especially when traveling toward the east side of the city. Free on-street parking is also very limited in this neighborhood. Conclusion: We will definitely not return to this location."

"The breakfast was delicious. The rooms renovated and in a great condition and the staff were very friendly. An excellent stay overall "

"This was one of the worst accommodation experiences I have ever had, and the fact this property is marketed as “premium” is frankly laughable. Do not be fooled by the photos. They hide a reality of broken facilities, missing essentials, and a management team that disappears the moment you raise a problem. From the first night, the room was not fit for purpose. The window had only half a curtain, leaving the room exposed to light and neighbouring buildings. There was no privacy and no darkness, which meant no sleep at all. This was raised immediately with photos. I was ignored. The shower was the next failure. The shower pole was detached from the wall, unstable, and painful to use. This is a basic hygiene and safety issue, not a minor defect. Again, photos were sent. Again, silence. Communication then completely collapsed. Messages went unanswered. Calls were ignored. I spent an entire day chasing someone just to acknowledge the issues. The only time they replied was after I threatened a chargeback, which says everything about how they treat guests once they have your money. A staff member eventually appeared, confirmed the curtain was too short and unsuitable, and then left. No fix. No replacement. No follow-up. The issue remained unresolved for the rest of the stay. On top of this, the Wi-Fi did not work at all, despite being advertised. This was reported. Nothing was done. And then there were the so-called “facilities”, which were frankly insulting. Avoid! "