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关于因特拉肯哈皮玛格度假村的点评

3.5 out of 5
因特拉肯哈皮玛格度假村
Höheweg 95, Interlaken

点评

9.0

非常棒

10 分 - 超赞。134 条好评，共有 214 条点评" "
8 分 - 还可以。56 条好评，共有 214 条点评" "
6 分 - 一般。13 条好评，共有 214 条点评" "
4 分 - 很差。8 条好评，共有 214 条点评" "
2 分 - 糟糕。3 条好评，共有 214 条点评" "

9.0/10

清洁度

9.2/10

员工和服务

8.6/10

服务设施

8.8/10

住宿条件和设施

8.4/10

环保

点评

8/10 还可以

Pui

团体旅客
满意：客房舒适度，清洁度
度假式酒店
地點適中，設備尚可，但要自己清理垃圾，極不方便。
2023 年 12 月入住 2 晚
Natalie Front-Office Employee 于 2023年12月23日 的回复
Dear Pui, Thank you for your review and for your feedback. We are sorry that you found it an inconvenience to dispose of the rubbish. We do not offer the same services as a hotel because we are a resort with apartments. We do hope to welcome you back to Interlaken in the near future. All the best and best wishes

8/10 还可以

Sun Yui

满意：住宿条件和设施，清洁度
2023 年 9 月入住 1 晚

4/10 很差

Po Wing

2023 年 6 月入住 2 晚

8/10 还可以

Keith Ka Long

2023 年 3 月入住 1 晚

10/10 超赞

Hei Yee HEtty

2022 年 12 月入住 2 晚

10/10 超赞

Anurag

满意：清洁度
2024 年 5 月入住 2 晚

10/10 超赞

Anurag

与家人出行
满意：清洁度、服务设施、住宿条件和设施
Everything is great. Rooms are spacious, staff is very friendly. The only thing they can improve is have a slightly bigger size of blankets / comforters. Overall very satisfied with our stay in the property.
2024 年 5 月入住 2 晚
Alessia, Front Office Manager 于 2024年05月23日 的回复
Dear AnuragThank you for your review and your feedback!We are happy to hear that you enjoyed your stay and you liked our apartments and our team.We wish you all the best and hope we can welcome you again soon!Best regardsAlessia, Front Office Manager

10/10 超赞

Lorlyn

与家人出行
满意：清洁度、服务设施、住宿条件和设施
We are family of 9, got 2 rooms with 2 bedrooms each. Spacious, clean, quiet and the full kitchen was very convenient. The view on the terrace was amazing. Staffs are friendly and helpful. Luggage storage was available for us. One thing, no available guest service after 9 so be mindful not to misplace your key cards. It happened to us, luckily we had another room to spend the night. But otherwise everything was great and we would come back again.
2024 年 4 月入住 2 晚
Alessia, Front Office Manager 于 2024年04月27日 的回复
Dear LorlynThank you very much for your review and your feedback!It is great to hear that you have spent a nice stay with us and you were happy with our resort, the apartments and our team.We wish you all the best and we are looking forward to welcoming you again!Best regardsAlessia, Front Office Manager

10/10 超赞

Vishal

满意：住宿条件和设施，清洁度
2024 年 4 月入住 4 晚

6/10 一般

Galen

与家人及幼儿出行
Nice place to stay, very convenience, spacious room but no room keeping service in our 3 days stay...
2024 年 3 月入住 3 晚
Alessia, Front Office Manager 于 2024年04月27日 的回复
Dear GalenThank you for giving us your feedback!We are happy to hear that you enjoyed your stay with us and you liked ou resort and the apartment.Hopefully we can welcome you again soon!Best regardsAlessia, Front Office Manager

10/10 超赞

jodi

满意：清洁度、服务设施、住宿条件和设施
Loved the stay at Hapimag. The pool is incredible.
2024 年 1 月入住 2 晚
Alessia, Front Office Manager 于 2024年04月17日 的回复
Dear JodiThank you for your review and your feedback!It is great to hear that you have spent a nice stay with us and you were happy with our resort.We wish you all the best and hope we can welcome you again soon!Best regardsAlessia, Front Office Manager

10/10 超赞

Karina

与家人出行
满意：客房舒适度，清洁度
Perfeita.
Eu e minha família adoramos. Localização perfeita, acomodação ampla, com cozinha completa. O único detalhe é de que, como ficamos apenas 2 dias, o serviço de quarto não atende neste período.
2024 年 2 月入住 2 晚
Alessia, Front Office Manager 于 2024年02月16日 的回复
Dear KarinaThank you very much for your review and for your feedback!It's great to hear that you have spent such a nice stay with us and that you and your family were happy with our services and our apartments.We wish you all the best and we hope we can welcome you again soon.Best regardsAlessia, Front Office Manager

10/10 超赞

DONG YEOP

与家人出行
满意：客房舒适度，清洁度
2024 年 2 月入住 4 晚

8/10 还可以

Khalid

与配偶出行
满意：清洁度
不满意：服务设施
Stayed for a few days. Amazing views and close to the station and the bus stop.
2023 年 12 月入住 2 晚
Natalie Front-Office Employee 于 2024年02月1日 的回复
Dear Khalid,We are pleased to hear that you enjoyed your holiday with us! Thank you for your review and for your positive feedback! We hope to see you again in the near future!Best wishes NatalieFront-Office Employee

10/10 超赞

carolina

2024 年 1 月入住 3 晚

8/10 还可以

SEYOUNG

满意：客房舒适度，清洁度
2023 年 10 月入住 1 晚

10/10 超赞

Nigel

2023 年 10 月入住 1 晚

8/10 还可以

Peggy

不满意：清洁度
It was okay, the place didnt feel clean, lots of spider webs everywhere.
2023 年 10 月入住 1 晚
Natalie Front-Office Employee 于 2023年12月3日 的回复
Dear Peggy, Thank you for your review! We are sorry to hear that you your experience was not up to standards. We will strive to do better. We do hope to see you again. Best wishes Natalie Front-Office Employee

10/10 超赞

Martin

与家人出行
满意：客房舒适度，清洁度
2023 年 10 月入住 2 晚

10/10 超赞

Yadira Odeth

与家人出行
满意：客房舒适度，清洁度
Excelente
2023 年 10 月入住 1 晚
Alessia, Front Office Manager 于 2023年11月3日 的回复
Dear Yadira OdethThank you for your feedback!It is great to hear that you enjoyed your stay with us.We wish you all the best and hope to see you again soon.Best regardsAlessia, Front Office Manager

10/10 超赞

kezia c g

2023 年 10 月入住 2 晚

10/10 超赞

HYUNJU

与家人出行
满意：客房舒适度，清洁度
깨끗하고 친절하고 위치, 풍경, 시설 모두최고였습니다. 아이들둘과 네명이서 보내기 편안했습니다.
2023 年 10 月入住 2 晚
Alessia, Front Office Manager 于 2023年10月25日 的回复
Dear HyunjuThank you for giving us a feedback about your stay!We are happy to hear that you have spent a nice stay with us and you were happy with our resort and its facilities.We hope you will visit us again soon and wish you all the best!Kind regardsAlessia, Front Office Manager

10/10 超赞

真实旅客

与家人出行
满意：客房舒适度，清洁度
2023 年 10 月入住 3 晚

10/10 超赞

Nami

与家人出行
满意：客房舒适度，清洁度
최고의 만족있는 숙소입니다! 수영장도 너무 좋아요
2023 年 7 月入住 2 晚
Alessia, Front Office Manager 于 2023年10月25日 的回复
Dear NamiThank you for your feedback!It is great to hear that you enjoyed your stay with us and you were happy with the resort and its facilities.We wish you all the best and hope to see you soon!Best regardsAlessia, Front Office Manager

10/10 超赞

Sera

2023 年 10 月入住 1 晚

10/10 超赞

Gilho

满意：清洁度
不满意：住宿条件和设施
2023 年 9 月入住 3 晚

10/10 超赞

Yun-jung

2023 年 9 月入住 3 晚

10/10 超赞

Vennedick

与家人及幼儿出行, 与家人出行
满意：住宿条件和设施，清洁度
Great property. In the middle of everything. Spacious rooms. Clean rooms. Would stay here again.
2023 年 9 月入住 3 晚
Alessia, Front Office Manager 于 2023年11月3日 的回复
Dear VennedickThank you for your feedback!We are glad to hear that you have spent a nice stay with us.Hopefully we can welcome you again in future.Best regardsAlessia, Front Office Manager

10/10 超赞

Carlos

与家人出行
满意：清洁度、服务设施、住宿条件和设施
Excellent
2023 年 9 月入住 2 晚

10/10 超赞

真实旅客

团体旅客
满意：客房舒适度，清洁度
2023 年 9 月入住 1 晚

10/10 超赞

真实旅客

与家人出行
满意：客房舒适度，清洁度
2023 年 9 月入住 3 晚

10/10 超赞

BALAJI

2023 年 8 月入住 3 晚

10/10 超赞

Judy

满意：住宿条件和设施，清洁度
2023 年 9 月入住 3 晚

10/10 超赞

STELLA

2023 年 8 月入住 3 晚

10/10 超赞

Ramanathapuram

与家人出行
满意：清洁度、服务设施、住宿条件和设施
Excellent service at the front desk; friendly staff; excellent service at the restaurant. All in all, an exceedingly pleasant stay.
2023 年 8 月入住 2 晚
Alessia, Front Office Manager 于 2023年09月6日 的回复
Dear RamanathapuramThank you for your great feedback!We are glad to hear that you have spent a nice stay with us and you were happy with our resort and our team.We hope we can welcome you again soon and wish you all the best!Kind regardsAlessia, Front Office Manager

10/10 超赞

JIN JAE

2023 年 9 月入住 2 晚

10/10 超赞

Prakash

与家人出行
满意：清洁度、服务设施、住宿条件和设施
Best hotel ever 😊I will visit again
2023 年 8 月入住 2 晚
Alessia, Front Office Manager 于 2023年09月6日 的回复
Dear PrakashThank you very much for your review and your feedback!We are glad to hear that you enjoyed your stay with us and were happy with our resort and services.We wish you all the best and are looking forward to welcoming you again soon!Best regardsAlessia, Front Office Manager

8/10 还可以

mohamed

与家人出行
不满意：住宿条件和设施
The only problem there is no air conditioner
2023 年 8 月入住 3 晚
Kind regards Natalie Front-Office Employee 于 2023年08月30日 的回复
Dear Mohamed, Thank you for taking the time to give us your feedback! We are pleased to hear that you enjoyed your stay with us! We hope to welcome you back again soon!

4/10 很差

sanad

与家人出行
不满意：清洁度、服务设施、住宿条件和设施
Outdated property. no Air Conditioning. no room service or daily housekeeping.
2023 年 8 月入住 2 晚

10/10 超赞

Desiree

与家人出行
满意：清洁度、服务设施、住宿条件和设施
The rooms were very spacious. The people were very accommodating and friendly. I would stay here again.
Alessia, Front Office Manager 于 2023年07月22日 的回复
Dear DesireeThank you for your great feedback!We are glad to hear that you were happy with our resort, its facilities and our staff and that you enjoyed your stay with us.We hope you will visit us again soon and wish you all the best!Kind regardsAlessia, Front Office Manager

6/10 一般

Hari

与家人及幼儿出行
满意：清洁度、服务设施、住宿条件和设施
Clean, spacious, good location, pleasant staff, dining options were good. Main problem with out stay was we did not know it had no air conditioning and 95 degrees outside. Tried to open doors and sleep as staff suggested but it was loud and being a busy street it continued till midnight. Apparently we could have reserved a fan but none available when we asked. For the price of room, I would have hoped they would had a fan for every room. I tried to buy one myself but shops were closed. I will consider coming back here but not during summer.
2023 年 7 月入住 2 晚

6/10 一般

Abigail

与家人出行
满意：客房舒适度，清洁度
Some staff was not accommodating when we wanted late checkout 1pm since our train sked was 2pm
2023 年 7 月入住 2 晚
Alessia, Front Office Manager 于 2023年07月17日 的回复
Dear AbigailThank you for your feedback!As our check-out time is at 10 am, we can only provide a late check-out until noon as we have to make sure the next guest can arrive on time.Anyways we hope you enjoyed your stay with us and you will visit us again in future.We wish you all the best!Kind regardsAlessia, Front Office Manager

10/10 超赞

真实旅客

与家人出行
满意：客房舒适度，清洁度
2023 年 7 月入住 5 晚

8/10 还可以

YONGCHAN

与家人出行
满意：客房舒适度，清洁度
인터라켄 동역과 서역의 중간에 위치하여 아주 접근성이 좋아 만족스럽습니다.
2023 年 7 月入住 4 晚
Natalie Front-Office Employee 于 2023年07月15日 的回复
Dear Yongchan,We are so pleased to hear that you enjoyed your holiday with us! Thank you for taking the time to write us your feedback! We hope to see you again soon!Best wishes NatalieFront-Office Employee

10/10 超赞

Sahba

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
Amazing staff, great property. Close to station. Staff provided everything we asked! It was a lady infront who was wearing glasses and younger she was absolutely sooooo kind and helpful. Breakfast was good. Room was spacious with a full kitchen. Lovely stay, lovely property.
2023 年 7 月入住 4 晚
Natalie Front-Office Employee 于 2023年07月15日 的回复
Dear Sahba, Thank you so much for your feedback! We are delighted to hear that you enjoyed your stay with us and that you were satisfied with our facilities and our staff! We do hope to welcome you back to Interlaken in the near future!Warm wishes NatalieFront-Office Employee

10/10 超赞

Reetwinder

满意：清洁度、服务设施、住宿条件和设施
Great views and hospitality
2023 年 7 月入住 2 晚
Alessia, Front Office Manager 于 2023年07月11日 的回复
Dear ReetwinderThank you for your review!We are glad to hear that you have spent a nice stay with us.We wish you all the best and hope you will visit us again soon.Best regardsAlessia, Front Office Manager

6/10 一般

Thomas

与家人出行
满意：住宿条件和设施，清洁度
Parking prearranged excellent. Staff very helpful with varied questions. Room nice and clean. Only negative was there was only 1 fan in a 2 bedroom 2 bath superior apartment for 5 adults. Which means only 1 room had a fan. It was very hot and leaving the windows open was the only option and it was still warm and then loud.
2023 年 7 月入住 1 晚
Alessia, Front Office Manager 于 2023年07月11日 的回复
Dear ThomasThank you for giving us your feedback about your stay with us!It is great to hear that you enjoyed your stay and were happy with our resort and our staff.We hope we can welcome you again soon!Best regardsAlessia, Front Office Manager

8/10 还可以

Shashidhar

2023 年 7 月入住 4 晚

8/10 还可以

Mohit

与家人出行
满意：清洁度、服务设施、住宿条件和设施
Property is at a good location in Interlaken. Both train stations are walkable and so are all restaurants around. Breakfast with the room was good and staff polite, helpful and courteous.
2023 年 7 月入住 5 晚
Alessia, Front Office Manager 于 2023年07月11日 的回复
Dear MohitThank you for your review and feedback!We are glad to hear that you have spent a nice stay with us and you were happy with our resort, its location and our staff.We hope we can welcome you again in future and wish you all the best!Kind regardsAlessia, Front Office Manager

8/10 还可以

Ritchie

与家人出行
满意：清洁度、服务设施、住宿条件和设施
PROS: This property is in the middle of Interlaken and walking distance to all the shops and restaurants. Also walkable to the train stations. Paragliders landing zone is across the street from this property. CONS: The only thing I don’t like about this property is that there is no air conditioner. Not sure if this is the case for all hotels in the area.
2023 年 6 月入住 3 晚
Alessia, Front Office Manager 于 2023年07月8日 的回复
Dear RitchieThank you very much for your review and feedback!We are glad to hear that you enjoyed your stay with us and you were happy with our resort and its location.We do not have air conditioning but we do have fans which our guests can use.We wish you all the best and hope you will visit us again.Best regardsAlessia, Front Office Manager