Inverurie Spa Hotel

"Staff at check in were courteous and helpfull. Room was clean but lacked some of the amenities you would expect from a 4 star hotel. No fridge or water. Slippers were advertised as part of the room but were not provided. Having to request room upkeep on the previous day was a strange idea. Also we were very surprised at having to pay extra for parking, which was not mentioned in the booking page."

"Yes love the place and service "

"Room is dated but was clean, staff welcoming "

"The room was fine and the staff friendly, however the gym session starting at 6am directly below my room with blasting dance music and a shouty woman really wasn't welcome at all and spoiled my stay."

"What should have been a special, long-overdue break turned into a complete disaster. My wife and I were evacuated in the middle of the night due to a gas leak—a genuinely frightening experience. We were abruptly forced out of the hotel with no proper reassurance or handling of the situation, which alone is unacceptable. We were offered “alternative accommodation,” but it did not have the same facilities or standard as what we had paid for. Given the circumstances and the time of night, we chose to make our own way home instead. This was our first time away since having our son, and the trip was completely ruined. To make matters worse, the hotel has refused any refund or compensation, despite the stay being cut short due to a serious safety issue entirely outside of our control. That response speaks volumes about how they treat their guests when something goes wrong. Safety concerns, a ruined stay, and zero accountability. I would strongly recommend looking elsewhere if you value basic duty of care and customer service."