Dear Guest, Thank you for your rating. We hope to see you again in the future. Thank you.

Dear Guest, Thank you for your rating. We're glad that you enjoyed staying here. Hope to see you again.

Dear Guest, Thank you for taking the time to write us a feedback. We deeply apologized for the air-conditioner problem. We were fully-booked on 27/7/2019 and the air-cond suddenly starts leaking and we decided to upgrade your room. For your info, we upgraded you to Deluxe Room which is more expensive and bigger than the room you were supposed to stay. Although it has one queen size bed, we provided you with extra-mattress for free. We did the best we could to overcome the problem and once again we sincerely apologized for your disappointment. We hope you'll give us another chance to serve you better in future.

Dear Guest, Thank you for your kind rating. We appreciate it. We hope you enjoy your stay.

Dear Guest, Thank you for your kind review. We hope we get the chance to welcoming you back again.

Dear Guest, Thank you for your rating. Good to know that you enjoyed staying at DWJ Hotel. We hope we get the chance to see you again in the future. Thank you.

Dear Guest, We’re sorry that we failed to make your visit as enjoyable as it could have been. Be assured that it's not the kind of service that we would like to offer you and I understand your dissatisfaction. We'll review our cleaning procedures and to make sure this doesn’t happen again. Once again, we are truly sorry.

Dear Guest, Thank you for your kind comment and rating. We appreciate it and hope to see you again.

Thank you for your feedback. We hope we get the chance to welcoming you back again to DWJ Hotel.

Dear Guest, Thank you for your kind response. We appreciate it. Hope to see you again!

Dear Guest, Thank you for your kind rating. We appreciate it. Hope to see you again in the future.

Dear Guest, Thank you for taking the time to provide us feedback. We hope we get the chance to welcoming you back again to DWJ Hotel.

Dear Guest, Thank you for taking the time to give us feedback. We hope we get to see you again in the future.

Dear Guest, We apologized for the problems occurred during your stay. We'll fix the issues stated and please rest assured that we take every comment seriously and we guaranteed that such problems won't happen on your next stay.

Dear Guest, Thank you for your rating. We're glad to know that you enjoyed staying here.

Dear Guest, We're glad to hear that you enjoyed staying at DWJ Hotel. We hope we get to see you again in the future. Thank you for choosing us.

Dear Guest, Thank you for your rating. We appreciate it.

Dear Guest, Thank you for your rating. We hope to see you again in the future.

Dear Guest, Please receive our apologies for falling short of your expectations and the technical issues faced by our Front Office. We do however hope that, as we continue to work towards enhancing our services, you may decide to give us another opportunity to serve you better in the future. Please be certain that this situation does not meet the usual standards from our hotel and necessary re-training measures are being instituted to prevent re occurrences like this in the future.

Dear Guest, Thank you for your rating. Hope to meet you again in the future.

Dear Guest, Thank you for writing us a feedback. We do not have lift/ elevator, please accept our sincere apology if you did not know this in advance. However, we do hope you will consider to stay with us again in the future.

Dear Guest, Thank you for your rating. We hope to see you again in the future.

Dear Guest, Thank you for your feedback. The sockets are located under the table for safety purposes, it's not safe to use the kettle on the table because it's near to the television. We apologized if you did not receive another set of cup. Please receive our apologies for falling short of your expectations. We do however hope that, as we continue to work towards enhancing our service and facilities, you may decide to give us another opportunity to serve you better in the future.

Dear Guest, Thank you for taking the time to write us a feedback. We apologize if the cleanliness of the room did not meet your expectation. Please receive our apologies for falling short of your expectations. We do however hope that, as we continue to work towards enhancing our cleanliness and service, you may decide to give us another opportunity to serve you better in the future.

Dear Guest, Thank you for your kind feedback. We appreciate it.

Dear Guest, Thank you for your rating. We appreciate it. We hope we get the chance to welcoming you back again.

Dear Guest, Thank you for your feedback. We appreciate it. We are happy to know that you enjoyed staying at DWJ Hotel. We hope we get the chance to welcoming you back again.

Dear Guest, Thank you for choosing us. We hope you enjoyed staying at DWJ Hotel. Please come again.

Dear Guest, Thank you for your feedback. Please receive our apologies for falling short of your expectations. We do however hope that, as we continue to work towards enhancing our service and facilities, you may decide to give us another opportunity to serve you better in the future.

Dear Guest, Thank you for your kind feedback. We're glad to know that you enjoyed staying here. We hope we get the chance to serve you again in the future.

Dear Guest, Please explain to us why the service was not up to your expectation so that we can improve in the future. Your feedback important for us.

Dear Guest, Thank you for your feedback. We hope as we continue to work towards enhancing our service, you may decide to give us another opportunity to serve you better in the future.

Dear Guest, Thank you for your rating. Please receive our apologies for falling short of your expectations. We sincerely hope we have the opportunity of being your hosts one more time in the future.

Dear Guest, Thank you for kind feedback. We're delighted to learned that you had a pleasant stay with us. We hope we get the chance to meet you again. Thank you for choosing us.

Dear Guest, We're glad to know that you like our location. We hope we get to see you again. Thank you for choosing us.

Dear Guest, Please be certain that this situation does not meet the usual standards from our hotel and we will take the proper measures to prevent reoccurrences like this in the future. Please receive our apologies for falling short of your expectations. We do however hope that, as we continue to work towards enhancing our service, you may decide to give us another opportunity to serve you better in the future.

Dear Guest, Thank you for sharing your feedback. We will take the proper measures to prevent reoccurrences like this in the future. Please receive our apologies for falling short of your expectations. We do however hope that, as we continue to work towards enhancing our service, you may decide to give us another opportunity to serve you better in the future.

Dear Guest, Indeed the road is quite congested early in the morning because we located in the city centre. We apologise if you did not know this in advance. There are approximately 17 restaurants located nearby not more than 1km. We hope we get the chance to see you again and our staff will assist on the direction to these restaurants.

Dear Guest, Thank you for your feedback. We're happy to know that our rate suits your needs. We hope we get the chance to see you again. Thank you for choosing us.

Dear Guest, Thank you for your review. We're happy to know that you enjoyed staying here. We hope we get the chance to meet you again.

Dear Guest, Thank you for your review. We're happy to know that you enjoyed staying here. We hope we get the chance to meet you again.

Dear Guest, Thank you for your feedback. We'll try our best to imrove our service in the future and we hope we get to see you again.

Dear Guest, We change our sheets everyday and if you feel it's not clean enough, you may request for a new sheet. We apologised for any inconveniences that we may have caused you.

Dear Guest, We'll definitely fix the faulty washroom door and low water pressure. We'll improve our service from time to time. Thank you for your feedback, we appreciate it. We hope we get the chance to welcoming you back again.

Dear Guest, We apologised if the clealiness of the room is not up to your expectation. We'll definitely improve our cleanliness. We hope we get the chance to see you again.

Dear Guest, We're glad to know that you enjoyed staying at DWJ Hotel. We hope we get the chance to welcoming you back again.

Dear Guest, Thank you for the rating. We're unhappy to know that you had an unplesant stay. We'll improve our service and we hope we get the chance to welcoming you back again.

Dear Guest, Thank you for your review. We're happy to know that you enjoyed staying at DWJ Hotel. We hope we get the chance to welcoming you back again.