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The Gailes Hotel and Spa

4.0 star property

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Nestled near Western Gailes Golf Club, The Gailes Hotel and Spa invites you to unwind in style. Tee off on the driving range or treat yourself to a detox wrap at the onsite spa. Enjoy cooked-to-order breakfast and British cuisine at Coast Restaurant and Bar, where al fresco dining is an option. With free in-room WiFi, a coffee shop/cafe, garden views from your room or from the hotel's garden itself are sure to leave you feeling refreshed.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
The current price is HK$1,220
HK$1,464 total
includes taxes & fees
31 May - 1 Jun
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About this property

The Gailes Hotel and Spa

  • Upscale hotel near Western Gailes Golf Club
  • Located close to Irvine Beach, The Gailes Hotel and Spa provides free cooked-to-order breakfast, a terrace and a coffee shop/cafe. Get out on the links at this hotel and enjoy amenities such as a driving range, golf lessons and a golf pro shop. Treat yourself to a body scrub, a facial or reflexology at the on-site spa. The on-site British cuisine restaurant, Coast Restaurant and Bar, offers breakfast, brunch, lunch, dinner and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and dry cleaning/laundry services.
  • You'll also enjoy the following perks during your stay:
    • Bike hire, an electric car charging station and concierge services
    • Massage treatment rooms, coffee/tea in reception and golf clubs on-site
    • 3 meeting rooms, a banquet hall and luggage storage
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All guestrooms at The Gailes Hotel and Spa include comforts such as free WiFi and desk chairs.
  • Extra conveniences in all rooms include:
    • Hairdryers and shampoo
    • 42-inch flat-screen TVs with digital channels
    • Electric kettles, heating and daily housekeeping

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Riverside Lodge Hotel
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  • Free Wi-Fi
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8.4 out of 10, Very good, 1,010 reviews
The price is HK$983
HK$1,180 total
includes taxes & fees
31 May - 1 Jun
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Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 5 January 2026 to 26 April 2026 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of GBP 15 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are available for GBP 15.0 per night.

Payment types at the property

Important information

Optional extras

  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 15.0 per night
  • Facilities fee: GBP 20.00 per person, per day and includes use of: sauna; hot tub; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 16 years old are not allowed in the spa

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Frequently asked questions

Is The Gailes Hotel and Spa pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 15 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at The Gailes Hotel and Spa?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at The Gailes Hotel and Spa on 31 May 2026 start from HK$1,220, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at The Gailes Hotel and Spa?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at The Gailes Hotel and Spa?

Checkout is at 11 AM.

Where is The Gailes Hotel and Spa located?

Situated near the beach, this spa hotel is 0.8 mi (1.4 km) from Western Gailes Golf Club and 2.5 mi (4 km) from Irvine Beach. Royal Troon Golf Club and Prestwick Golf Club are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

9.2

Cleanliness

8.4

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 188 out of 387 reviews
Rating 8 - Good. 136 out of 387 reviews
Rating 6 - Okay. 44 out of 387 reviews
Rating 4 - Poor. 11 out of 387 reviews
Rating 2 - Terrible. 8 out of 387 reviews

Reviews

Verified

10/10 Excellent

Hitesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great trip, very friendly staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast & spa very relaxing.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Aida

Liked: Cleanliness, staff & service, amenities
Staff is very nice and very attentive. The restaurant is very good. The atmosphere is nice.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant staff, very helpful!

Extremely pleasant staff, so helpful and very polite. The room was clean and comfortable, food is excellent!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
Clean room
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant stay, just one night before hopping over to Arran. Hotel was very clean and the service was spot on.
Stayed 1 night in Jun 2024
Verified

6/10 Okay

Gurjit

Liked: Cleanliness
Peaceful & quiet very relaxing
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming entry with polite staff. Very clean rooms and hotel. Excellent stands
Stayed 1 night in Feb 2025
Verified

8/10 Good

kusha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SPA should be included even if booked not directly, otherwise very clean and respectful staff
Stayed 1 night in Nov 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Booked because price was appealing, however unless you book direct, there is a £20pp fee to use the spa facilities which bumps the price up anyway. Room was ok, confortable but very Premier Inn like. Food at dinner was lovely, service at breakfast was terrible. There are other hotels in the area that are much better value for money.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very comfortable room in a peaceful quiet area. The staff were very helpful and friendly. Nice decor and grounds. We hope to stay there again.
Stayed 3 nights in Feb 2024
Verified

6/10 Okay

Sakinah

Liked: Staff & service, amenities
Disliked: Cleanliness
Friendly front desk staff! Great bartender!
Stayed 1 night in Mar 2024
Verified

8/10 Good

maxine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super find

Receptionist was super friendly & helpful 5* Lovely room overlooking the grounds Hotel is in a great location & well equipped super clean Whilst the food was lovely my meal arrived 45minutes after ordering & was wrong. No apology - very poor service.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely relaxing stay. Staff friendly and welcoming. Spa area lovely. Everywhere clean. Bedroom lovely, great nights sleep, comfortable bed 😊.
Stayed 1 night in Mar 2024
Verified

6/10 Okay

Andy

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent service from staff on arrival at reception however when ordering the meals i didnt get what i ordered but it was rectified in a nice way,clean room and breakfast was great.my only issue was the very poor Internet connection which would make me think twice about staying again as couldn't complete work
Stayed 1 night in Jun 2025
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel shame about evening meal

Lovely rooms great looking bar restaurant, Breakfast great , dining at the evening not so good!
Stayed 3 nights in May 2024
Verified

6/10 Okay

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was lovely staf were friendly and helpful and the room was nice and clean.. However, the bed was so uncomfortable and my back was so sore that i didnt have the best nights sleep
Stayed 1 night in Nov 2024
Verified

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice 2 day relaxing birthday break

Nice 2 day birthday break for my partner, hotel was spotlessly clean, rooms were well equipped, although a smart tv would have gave it 5 stars instead of 4, bed was exceptionally comfortable & massive, food was great but slightly overpriced we thought, the SPA suite wasn't the best but relaxing, SPA treatments were way overpriced for what was on offer, but we enjoyed our stay
Stayed 2 nights in Apr 2024
Verified

8/10 Good

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice clean room. Lovely ensuite although the extractor fan was on the whole time. With the door closed it was just a hum.
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Douglas

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Mixed review

The spa was out of this world , the service, facilities a d treatments were fantastic. I would 100% visit the spa again . Nothing was too much trouble , exceptional worth every penny. The hotel its self is tired , the room was drab. The restaurant was pleasant, the service was slow.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top marks for Keiran the chef!

AMAZING!!! The restaurant team were simply the best. We had our 7 year old grandson with us who has autism, and the staff went well over and above for us. George spoke to him, Keiran the chef came out of the kitchen to see him. Truly exceptional and in his words “the best night ever”. Service goes a long way and this whole team nailed it, even with our annoyingly awkward requests with our meals. We love a night away and I have not experienced service like this for a long time. The management team should be proud of a truly exceptional front of house team, and of course a special mention to Keiran for making it a night to remember.
Stayed 1 night in Apr 2025
Verified

6/10 Okay

james

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Poor food offer

Decent hotel. Little overpriced. Clean and reasonble sized beds and bedrooms. Restaurant service is abysmal. Breakfast order must be given immediately server welcomes you or the wait can be an age. The breakfast is usually poor to average. Evening menu is poor. Food is average
Stayed 3 nights in Nov 2023
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Okay but needs an upgrade

Reception staff and restaurant staff were all very good, but the hotel is ordinary. Mattresses felt cheap, crunchy sheets and towels and the thinnest duvet. I couldn’t get warm on our second night. An investment into mattress toppers and cosy bedding and towels would give you a much higher rating. Luxuries you expect at a spa hotel!
Stayed 2 nights in Nov 2023
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely, the girls on reception were very nice and couldn't do enough for you. We were on the ground floor and in the mornings it was very noisy outside so couldn't sleep as long as we wanted. The rooms were lovely and the bed was extremely comfortable but the shower was not great, there wasn't good pressure of water and the water was only slightly warm so that was a big disappointment. Apart from that everything else was good.
Stayed 2 nights in Apr 2024
Verified

6/10 Okay

Theresa

Liked: Staff & service
Disliked: Property conditions & facilities

Disappointed

Ok accommodation for a 1 night stay, mattress needs replacing. Bedding needs updating as quite rough. Room looks tired and dull. Bathroom requires upgrading, very dark and dingy, service panel for water pipes stuck on with blu-tak, not professional. Breakfast was awful, cheap ingredients and cooked to a poor quality. Staff were lovely, professional and approachable. For a 4 star hotel, I was very disappointed.
Stayed 1 night in Jan 2025