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"We absolutely loved our stay!! The room was beautiful, the onsens are incredible, the buffet breakfast was delicious and the service was fantastic! We stayed 2 nights, which I highly recommend to experience the hotel and Hakone properly. The only thing we didn’t love was the Kaiseki dinner - the food quality didn’t seem to be quite up to standard compared to everything else we ate at the hotel and seafood was already on the table when we arrived (it was even sitting out already for the next seating in 2 hours), which was a little off putting. "

"Beautiful, classically decorated interior spaces and my room looked at an area of forest covered mountain. Breakfast was lovely with a nice mix of Japanese and western selections (and a beautifully decorated cappuccino). Staff was incredibly friendly at check-in and check out. Room was clean and elegantly appointed. The bathroom was unbelievable Overhead rain shower and a soaking bath. Immaculate tiles. Main drawback is that the hotel is situated at the end of a fairly poor street in an urban area without any access to green space (the mountain behind the property is quite steep and without any walking area). "

"Nice place with exceptional service"

"View from the window is amazing! "

"Nice"

"Amazing staff!!!"

"Loved this area and close to everything. Nice clean hotel with great staff. "

"Everything was iimpeccable. Beautiful views, facility and staff "

"신요코하마의 호텔중 가성비가 좋은 호텔에 속하며, 침구도 뽀송하고, 청소상태도 좋다. 아침식사 품질 좋은편. 신요코하마역에서 바로 연결되는 엘리베이터가 있으며 같은 건물에서 쇼핑도 가능하다. Gym이 좀 작은것과 날씨가 더워서인지 룸 안의 에어콘이 시원하지는 않았던 것, 아침식사의 음식과 과일이 거의 바뀌지 않는 부분 3가지 단점. 이외에는 괜찬다. "