马德里伊斯拉祖尔附近酒店

“Excellent stay with outstanding staff and facilities. The team was very friendly and attentive, and the hotel amenities were amazing (the bedroom and shower). The breakfast was especially impressive with a great variety and high quality options. I would definitely stay here again.”

“I would not recommend this hotel to anyone visiting Madrid. My stay was going well until a very serious incident completely changed my experience. While I was out on a tour, someone entered my room, stole cash, and attempted to use my credit cards to make purchases totaling more than €2,500. Although I accidentally left these items in my room while rushing out that morning, this should never happen in any hotel, especially one with such highly rated reviews. What was even more disappointing……

“好”

“Es un timo, no hay teléfono de contacto y al llegar solo es un bloque de pisos sin señalizar cual sería el piso donde alojarse ”

“Check out a las 9 de la mañana,nadie te va a coger el teléfono cuando llames,si necesitas algo NADIE te va a ayudar no pierdas el tiempo en resolver nada y el seguro de cancelación es por si te mueres antes de ir allí. Solo están avispados para cobrar.”

“Staff had been helpful, the limited time to see them is a bit of a hustle. Air conditioning was difficult to control eventually we managed to sort it out. The main issue I had was to get in and out of the garage parking because the online key won’t work at all so have to go down to manually type in the code.”

“Everything is perfect except the shower room. 浴室很容易積水，不容易排出，洗澡上有很大困難”

“Nice space and good location. But, if you are used to the comfort and convenience of a regular hotel, with a normal check-in process, 24-hour reception, a hot breakfast, daily housekeeping, etc., look elsewhere.”

“Laundry was available It was very helpful especially the tour lasted for 15 days”

“The location is central just 10mins walk to the train station and metro. I got assistance and my questions answered very quickly. The room was clean and had everything we needed. The breakfast places were nice and delicious. ”

“La propiedad esta acepatable en ubicacion ,en mis dias de estadias nunca pasaron a limpiar, la comunicacion con el personal es terrible, nunca puedes hablar dierectamente con el responsable, es una cadena de personas que no resuelven tu problema. Me hospede en dos ocasiones , porque la ultima reserva fue imposible cancelarla independientemente que expuse mis razones , la habitacion constantemente esta llena de unos insectos, creo que provienne de los arboles cercanos pero igualmente no hacen……

“The cleaning ladies are very diligent and caring to visitors. The only thing I really don’t like is that when I arrive in the morning after long flight and will stay for 4 days they say the early check in will charge euro 49. I thought it’s fair and then I decline it. However when I checked out I saw a same situation and the desk voluntarily ask the customers to come back in an hour and the room will be ready in the morning. It’s differing treatment which makes me feel unfairly treated ”

“Great place to stay in a perfect location!”

“Todo estuvo excelente; personal muy amable, cuarto pequeño pero muy bien equipado con todo lo necesario, muy limpio y acogedor. Bien ubicado.”