nice location! helpful staff
and many restaurant and store around the hotel
hay
於 2018 年 10 月住了 1 晚
6/10 一般
真實旅客
2020年2月28日
讚好:整潔度和住宿狀況
The woman who worked in the daytime was wonderful.
I was surprised at breakfast one morning when I was told I could not take my small dish of cookies to my room- I am the most clean person ever and after being kept up all night by very loud guests I thought the comments about my cookies were a little ridiculous.
One of the night managers seemed to ignore the very loud volume that kept me up all night because of the loud noise.
On the day of my check out I was told I owed money for a cappuccino
that I asked for one day.
I don't understand this policy as I was a guest for 13 nights and it was offered at breakfast every day.
One last thing; I would suggest you have breakfast from 7-10:30 because we are on vacation and it is nice to not have to rush in the morning.
Thank you for your attention .
真實旅客
於 2020 年 2 月住了 13 晚
8/10 不錯
真實旅客
2019年4月23日
讚好:職員與服務、設施服務和住宿狀況
不滿:整潔度
The staff were all very nice and helpful except room cleaning staff. The cleaner never mop the floor, so the floor was dusty with full of someone’s hair. Also, they never replenish instant coffee and tea bags. They just made a bed and empty a waste bin. The service standard of room cleaning needs to be improved.
Other than that, the hotel facilities were fabulous and enjoyed my stay.
真實旅客
於 2019 年 4 月住了 4 晚
10/10 優異
Dursun (Ravensburg Baden Württemberg)
伴侶同遊
2019年2月25日
讚好:整潔度、職員與服務和住宿狀況
Alles sehr sauber alles wie beschrieben zimmer wie auf denn bilder alle Mitarbeiter sehr zuvorkommend alles super immer wieder gern .
Dursun
於 2019 年 2 月住了 3 晚
10/10 優異
真實旅客
2019年2月25日
讚好:整潔度、職員與服務、設施服務和住宿狀況
真實旅客
於 2019 年 2 月住了 3 晚
6/10 一般
真實旅客
2019年2月23日
讚好:整潔度、職員與服務、設施服務和住宿狀況
真實旅客
於 2019 年 2 月住了 7 晚
4/10 欠佳
真實旅客
2019年2月23日
真實旅客
於 2019 年 2 月住了 7 晚
10/10 優異
真實旅客
2018年12月24日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Close to everything. Nice boat trip.Friendly people.my room is nice, Quite and very safe
place.