季節性室外泳池;泳池傘、躺椅

埃茲魯姆盧酒店的評價

3 out of 5
埃茲魯姆盧酒店
Kilyos Kale Cad no 59, Sariyer

評價

8.2

很好

10 分評分,優異;94 則評價中有 43 則" "
8 分評分,不錯;94 則評價中有 30 則" "
6 分評分,一般;94 則評價中有 9 則" "
4 分評分,欠佳;94 則評價中有 9 則" "
2 分評分,很差;94 則評價中有 3 則" "

8.0/10 

整潔度

8.6/10 

職員與服務

7.0/10 

設施服務

7.6/10 

住宿狀況

8.2/10 

環保程度

評價

10/10 優異

Gene

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
My wife and I had a wonderful stay at the Erzurumlu Otel. The staff were extremely helpful and assisted us in booking taxis to the shopping centres in Istanbul and the airport. They also provided us with information about the area. The breakfast was amazing, filling and freshly made every day. We enjoyed it a lot! We will definitely stay at this hotel again, in the summer time so that we can swim in the Black Sea and the hotel pool. thank you from Australia

10/10 優異

Xiaoyang

家人同遊
讚好:整潔度和職員與服務
Great location and view. Restaurants walking distance with great view and tasty seafood.
於 2024 年 4 月住了 1 晚

8/10 不錯

Necip

讚好:職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚

8/10 不錯

hilmi

於 2023 年 12 月住了 1 晚

10/10 優異

Dilara

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Harika 💛
於 2023 年 12 月住了 1 晚

10/10 優異

Yesim

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

10/10 優異

Kevin

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 2 晚

10/10 優異

Amy

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff was incredibly helpful, great location, wonderful view. Buffet breakfast was nice.
於 2023 年 10 月住了 1 晚

8/10 不錯

Eli (portland)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice property and convenient. Sea view is very beautiful. A clean and working pool. A little petty in charging for coffee after breakfast.
於 2023 年 10 月住了 1 晚

8/10 不錯

Ender

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 2 晚

10/10 優異

serkan

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Teskkurler
Guzel yuzlu hizzmet icin tesekkurler Super konum istediginiz her yer elinizin altinda
於 2023 年 10 月住了 1 晚

10/10 優異

Ogulcan

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
çiğdem 於 2023年10月14日的回應
Dear Guest;Thank you very much for your nice comments about our hotel. They are very valuable to us.

8/10 不錯

Sabine

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Je vous recommande pour vous reposer
Tres bon sejour au sein de lhotel mais peu, voir pas d'activité autour.un petit dejeuner de qualité et en quantité. Personnel de l'accueil super serviable...
於 2023 年 9 月住了 2 晚

8/10 不錯

YVES

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
A relaxing beach stay near Istanbul airport
Thé double deluxe room was so small that we had problems opening our big suitcase Fortunately we were moved the next day at no charge to a nice junior suite Both were quiet, had a commanding view of the beach and both were fully renovated I along with bathrooms that feature Italian style showers . Too bad they had no pegs to hang towels or clothes .
於 2023 年 9 月住了 2 晚
çiğdem 於 2023年10月14日的回應
Dear Yves ;Thank you very much for your nice comments about our hotel. They are very valuable to us.

10/10 優異

Jaleh

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Hotel staf are so friendly and professional . Location and view of ocean was great . Room was super clean . Breakfast was rich and tasty . only problems was hotel doesn't have a elevator .
View of sunset from my room
於 2023 年 9 月住了 1 晚
çiğdem 於 2023年10月14日的回應
Dear Guest ;Thank you very much for your nice comments about our hotel. They are very valuable to us.Best Regards

10/10 優異

Enayati

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff were bery friendly and helpful; made us feel welcomed. The allocate an area to sot and enjoy the view as long as we want we felt well taken care of. Cleaning up was confusing we didn’t knwo we had to ask in advance but when we did it was well cleaned. Bed sheets were clean and the vew of the hotel is a plus. Specially during the breakfasts. It is a wuiet corner of Istanbul and we found it very relaxing to spend few days in that neighborhood.
於 2023 年 8 月住了 4 晚
çiğdem 於 2023年10月14日的回應
Dear Guest ;Thank you very much for your nice comments about our hotel. They are very valuable to us.Best Regards

8/10 不錯

Ashkan

家人同遊
讚好:整潔度、職員與服務和客房舒適度
Un luogo panoramico e bello, essendo vicino (700-900 metri) dalla discoteca, 3 sere alla settimana si ha un po’ di rumore fino alle 2:00. La piscina si trova al -3 con le scale che rende difficile per gli anziani di frequentare. La piscina è pulita e ben sistemata. Al piano terra c’è il ristorante con una buona abbondante colazione. Altri 2 piano +1 & +2 con i soggiorni. La sera al di solito si sente il profumo delle frittate (pesce). Il personale è educato e rispettoso. Tutto sommato è molto consigliabile.
於 2023 年 8 月住了 6 晚
çiğdem 於 2023年8月25日的回應
thanks for the comments best regards

10/10 優異

süleyman bertug

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Mukemmel
calisanlar, verilen hizmet, kahvalti, havuz, konfor, yeni yeni esyalar... her sey kusursuzdu. her sey icin tesekkurler. otelde asansor yok. bizim icin sorun olmadi ama aklinizda bulunsun.
於 2023 年 7 月住了 5 晚
çiğdem 於 2023年8月25日的回應
thanks for the comments best regards

10/10 優異

Jorge

讚好:整潔度、職員與服務和住宿狀況
The staff is fantastic! The location is excellent, near the beach. Rooms are in very good conditions. Breakfast was great: it included traditional items (fruits, coffee, bread, etc.) plus local food (Burek and others)! Overall, the experience was excellent!
於 2023 年 7 月住了 3 晚
çiğdem 於 2023年8月25日的回應
thanks for commnet best regards

4/10 欠佳

jaime (Montreal)

家人同遊
不滿:住宿狀況
Nos sentimos muy discriminados por ser latinos, nos dieron 3 habitaciones de baja calidad y despues de 3 horas de haber llegado nos entregaron una en piso alto y no hay ascensores. NO DA para 3 estrellas aunque lo hayan arreglado. El problema no estan preparados para iniciar la temporada.
於 2023 年 6 月住了 2 晚

6/10 一般

Naz

讚好:職員與服務和客房舒適度
不滿:整潔度
於 2022 年 12 月住了 1 晚
erzurumlu otel 於 2023年1月13日的回應
Thanks for opinion best regards

8/10 不錯

Frank (Balingen)

讚好:整潔度和職員與服務
Sagehafte Lage mit Balkon und Blick auf das schwarze Meer. Der Standard entspricht sonst nicht unseren Massstaeben, aber guenstig und soweit okay. Personal bemueht
erzurumlu otel 於 2022年12月10日的回應
Thanks for your commentbest regards

10/10 優異

Canberk

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was all amazing.. thank you so much
erzurumlu otel 於 2022年12月10日的回應
thanks your opinion so muchbest regards

6/10 一般

Levent

於 2022 年 11 月住了 1 晚
erzurumlu otel 於 2022年12月10日的回應
thanks for your commentbest regards

10/10 優異

Recai

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 11 月住了 2 晚
erzurumlu otel 於 2022年12月10日的回應
Thanks for your opınıon best regards

8/10 不錯

Gerardo Antio

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 11 月住了 1 晚
erzurumlu otel 於 2022年11月17日的回應
thanks for your comments best regards

10/10 優異

Jill

讚好:整潔度、職員與服務、設施服務和住宿狀況
Lovely stay with a fantastic view. This hotel right above the cove in Kumkoy has the perfect balconies to sit, watch the water, and relax or work. Quaint little seaside town. The staff are helpful and polite. The manager in particular helped to arrange transport, and always went the extra mile. The hotel rooms are a bit dated, vintage carpeting, could use some paint etc, but are well kept. A/C worked fine until I left it running and it froze up. Defrosted and worked again after an hour, no issues. Indoor and outdoor dining room areas, indoor with white table cloths and nice place settings, outdoors with the same great views, professional service. Breakfast is good with a variety to choose from. Highly recommend for a relaxing weekend, or like I did, to get out of the city for a few days on a long layover.
於 2022 年 11 月住了 1 晚
erzurumlu otel 於 2022年11月14日的回應
thanks for your opinion best regards

10/10 優異

Tommy

於 2022 年 10 月住了 1 晚
erzurumlu otel 於 2022年11月8日的回應
thanks for your opinionbest regards

10/10 優異

Selim

於 2022 年 10 月住了 1 晚
erzurumlu otel 於 2022年11月8日的回應
thanks for your opinionbest regards

2/10 很差

Yasin

商務旅客
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 10 月住了 3 晚
erzurumlu otel 於 2022年11月8日的回應
thanks for your opinionbest regards

10/10 優異

kumru (Brooklyn)

讚好:整潔度和職員與服務
This hotel has a remarkable view of the Black Sea, the breakfast is delicious and staff is very helpful. The building needs more renovation than they have already done. The sheets, rooms, dining area are very clean.
於 2022 年 10 月住了 2 晚
erzurumlu otel 於 2022年11月8日的回應
thanks for your opinionbest regards

4/10 欠佳

Zaher

於 2022 年 10 月住了 1 晚

8/10 不錯

Mike

伴侶同遊
讚好:職員與服務
不滿:整潔度
We had a room with an absolutely incredible view of the Black Sea. We sat on our balcony for hours. Not much going on but we were visiting out of season and it was quite cold. The hotel is in bad need of an updating as rooms are looking very tired. Although we liked our room it was not cleaned well. We would stay again though as really enjoyed the sea view room
於 2022 年 9 月住了 1 晚
erzurumlu otel 於 2022年11月8日的回應
Thanks for your opninon best regards

8/10 不錯

Mario

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good price nice hotel
Hotel is close to the beach and close to local little market. Room with balcony overlooking the sea stunning view. Staff very friendly and helpful. Room is a bit dated but it's clean and what I needed good price with breakfast. It's not a party area just a quiet place.
於 2022 年 9 月住了 3 晚
erzurumlu otel 於 2022年11月8日的回應
thanks for your opinionbest regards

8/10 不錯

D

讚好:整潔度和職員與服務
Happy visitor
Staff were friendly and helpful. Food was good. Views were excellent and room was clean but as others have commented the rooms are very dated( but how long do you stay in a room). So very happy with our stay
於 2022 年 9 月住了 2 晚
erzurumlu otel 於 2022年9月19日的回應
thanks for your opinion best regards

4/10 欠佳

Motaz

伴侶同遊
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
於 2022 年 8 月住了 1 晚
erzurumlu otel 於 2022年11月8日的回應
thanks for your opinionbest regards

2/10 很差

Ali Naci

商務旅客
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 8 月住了 1 晚
erzurumlu otel 於 2022年11月8日的回應
thanks for your opinionbest regards

10/10 優異

Theodore

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
It was a wonderful room overlooking the Black Sea with a covered patio to watch the sun sink into the see about 9 PM. Nice pool, outside restaurant with sea view, lively wait staff, good food. I’d go back.
於 2022 年 7 月住了 3 晚
erzurumlu otel 於 2022年11月8日的回應
thanks for your opinionbest regards

8/10 不錯

Meric

多人同遊
讚好:職員與服務、住宿狀況和客房舒適度
於 2022 年 7 月住了 1 晚
erzurumlu otel 於 2022年11月8日的回應
thanks for your opinionbest regards

4/10 欠佳

ASHISH

親子同遊
不滿:整潔度、設施服務和住宿狀況
This is a motel! The back of the door had a hole, the sink had cracks, the bed cover had a hole in it. There is no coffee or tea or fridge. The best thing was the view. Stay only if it’s the last resort.
於 2022 年 6 月住了 1 晚

4/10 欠佳

Anya

家人同遊, 伴侶同遊, 多人同遊
不滿:設施服務和住宿狀況
The pictures look much better than reality. The hotel is literally falling apart, very old and in bad condition. However the staff is helpful and friendly.
於 2022 年 6 月住了 3 晚

2/10 很差

Abdilaahi

多人同遊
不滿:職員與服務、住宿狀況和客房舒適度
Mr Ali
The poor customer service I experienced in this hotel from the onset ruined my holiday. The taxi driver (taxi number-351) quoted me 600 Turkish Lira from the airport to the hotel, despite me knowing the journey should cost no more than 230 Turkish Lira. My brother who has travelling from a different country paid only 250 Turkish Lira for the same journey in the same evening. I informed the taxi driver if the customer service officer in reception says the journey is 600 Turkish Lira, I will pay 600 if not I will pay the 230 estimate cost the journey planner says it should cost. The customer service officer in reception who was a middle age man who spoke good English said the journey cost 600 after he spoke to the driver in Turkish laughing. Despise me knowing otherwise I paid the driver 600 because the customer service officer lied for the taxi driver, I didn’t know if they work together to rip-off customer but they looked highly suspicious. It rained on our first and second day of our holiday so we couldn’t go out. The hotel decor is outdated with basic breakfast options. The TV Chanel’s are all Turkish and the internet connection is very bad. This hotel is stuck in the 80’s as they were playing music from the 80’s in the eating area and the decor is very much 80’s style. Very bad experience and poor customer service.
於 2022 年 5 月住了 11 晚

8/10 不錯

Benjamin

多人同遊
讚好:職員與服務、住宿狀況和客房舒適度
Mycket bra
於 2022 年 5 月住了 5 晚
erzurumlu otel 於 2022年11月8日的回應
thanks for your opinionbest regards

10/10 優異

IGOR

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 4 月住了 1 晚

10/10 優異

Andrii

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Clean and comfortable, little old, but not critical for me. Very helpful staff. They was waiting for me till 2:30 at night.
於 2022 年 3 月住了 1 晚
ÖNBÜRO 於 2022年4月18日的回應
Dear Andrii; Thank you for your opinion and choosing our hotel Best Regards Erzurumlu Otel

8/10 不錯

julie

多人同遊
讚好:職員與服務和住宿狀況
Welcoming and really nice staff.
於 2022 年 3 月住了 1 晚
erzurumlu otel 於 2022年3月22日的回應
thank you for your opinion best regards Erzurumlu Otel

8/10 不錯

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Odanın duvarları ses geçiriyordu yan odadakilerin horlamasından rahatsız olduk ama hiç sorun etmeden odamızı değiştirdiler.
於 2021 年 11 月住了 1 晚
ÖNBÜRO 於 2022年2月19日的回應
Değerlendirmeniz için teşekkür ederiz. İyi Günler dileriz. Otel Yönetimi

8/10 不錯

Randa

讚好:住宿狀況和客房舒適度
於 2021 年 11 月住了 3 晚
erzurumlu otel 於 2022年11月8日的回應
thanks for your opinionbest regards

8/10 不錯

Andreas

讚好:整潔度、住宿狀況和客房舒適度
Ruhig gelegen direkt oberhalb des kleinen Fischerhafens, fünf Gehminuten zum Strand, toller Blick vom überdachten Balkon - unbedingt Zimmer mit Meerblick nehmen. Internet leider ziemlich mau.
於 2021 年 10 月住了 1 晚
erzurumlu otel 於 2022年11月8日的回應
thanks for your opinionbest regards

6/10 一般

Lars

於 2021 年 9 月住了 4 晚
erzurumlu otel 於 2022年11月8日的回應
thanks for your opinionbest regards